5/5
Excellent, friendly service. Very helpful and welcoming, immediately created a relaxed situation. Knowledgeable and gave good advice.

Trusted Agent profile · Dorset
★★★★★
1,415 reviews across 13 offices and 4 platforms
Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,415 reviews on four platforms, rated 4.6 out of 5 overall.
1,364
Reviews on Google
All 13 offices
5
Reviews on Yell
All 13 offices
2
Reviews on The Trusted Agent
All 13 offices
44
Reviews on Trustpilot
Business-wide
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Goadsby's 13 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent, friendly service. Very helpful and welcoming, immediately created a relaxed situation. Knowledgeable and gave good advice.
5/5
Goadsby Salisbury has consistently delivered professional, excellent service and advice to me over the years. Highly recommended .
5/5
First class service, I always received feedback on viewings and once a sale was agreed I was kept informed and they ensured the sale went through without a hitch.
5/5
Excellent service and very professional. Jordan Cole, in particular, was very efficient and helpful in getting all the paperwork and issues completed on time. Highly recommended.
5/5
Always a great and prompt response from Jacqui and her team. They have helped us over many years with useful advice.
5/5
Everybody in the agency is very friendly, with a lot off experience, and they will help you with everything, even with the minor thing,I can"t thank them enough for all the help they did with my transaction, specially Magdalena All the best for her and the all team
5/5
Goadsby sold our house and did a fantastic job. Great communication, can’t thank Rob, Magdilana and the rest of the team enough
4/5
Jacqui Sinetta is always efficient in Lettings and although I manage my properties myself and only use Goadsby tenant finding service - she always happy to give advice.
5/5
It has been good handful years since we handed our property over to Jacqui and the team for lettings, the services they provided have been superb all the way. We would not ask for anymore but to keep us going......
5/5
We have found Goadsby Salisbury to be first class in every way as letting agents in their attention to our needs as landlords of two let properties in Salisbury and district over a period of nearly ten years. Philip and Joanna Blair
5/5
Thank you so much with all the help and brilliant weekly up dates you provided whilst we were buying the house it certainly made the procedure a whole lot easier to deal with. Definitely will use yourselves when we come to do it all again! Thanks again.
5/5
When ever there is a problem, Jacqui and her team are working quickly on any solution. She always gives a feedback to keep us in the picture. Without her assistance and support we would not have kept the flat for such along time. Great manager!
5/5
First class service from all the team at Goadsby Salisbury, from day one till Exchange. Everything ran like clock work ,a big hand for Jorden for his weekly updates and keeping us both in the loop. And his efforts for getting this move over the finishing line. Thanks again to Rob and his fantastic team, cheers MR and MRS Hawes
5/5
Jacqui and her team have been our letting agents for over 13 years, and such is the level of service I have no intention of changing. Whenever a rent review is due, we can rely on her advice for the correct rental level. At least as important is that we have never had a void period.
5/5
Really happy with the service provided by Goadsby, they listened to and worked within my budget and requirements to find a great property which is ideal for me. They've also been on hand throughout the process ensuring everything ran as smoothly as possible. Would definitely recommend.
5/5
Rob Ward and his team were very professional and hard working from the start of our late mums house sale to the finish. This was a difficult transaction for us to go through and Rob handled it with warmth and expertise.
5/5
Goadsby have managed the letting of our apartment in Salisbury since 2007. We are very satisfied with their professionalism and prompt response to any concerns we may have. We would recommend the friendly team at Goadsby.
5/5
The team in Salisbury helped to make my elderly mother's move a really positive experience from the first viewing to moving in day when they brought round the keys! I would recommend them to anyone seeking to buy/sell in Salisbury - most importantly for their extremely thoughtful and personal approach at what can be a very emotional and nerve-wracking time.
5/5
Both Josey and I have found Jacqui, Linda, Jordan and the team very professional and friendly in every aspect of their work. Nothing is too much trouble for them in their efforts to provide a first class service. We would have no hesitation in recommending any one to them, in fact we have already introduced our very good friends.
5/5
Despite the unfortunate withdrawal of our first potential buyer, Jordan found us a new buyer within days and got us to the point of catching up so that we were able to complete by the time our vendors required. What could have resulted in a lost deal turned out just right for us. Full marks to Jordan and the team at Goadsbys who served us well in managing the property for us while away. Thank you.
5/5
We've just completed the sale of our house, expertly managed by Rob Ward, Jordan, Julie and all the team at Goadsby Salisbury. I can't rate this service highly enough, it felt reassuring to have the personal attention of the Branch Manager all the way through the sale. When our solicitor informed us that we'd exceeded the quotation price with all the chasing down the chain, Rob Ward was the only one making progress - for no extra charge - by working through the situation with the other estate agent Office managers. Trying to arrange a rental, with an exchange of contracts date moving to the right all time is hard enough - it's worth far more than people realise to be getting reassuring emails at 9pm, with new, critical information. Cheaper than Connells and Bassets, but the value of someone relentlessly pushing the chain hard is beyond measure when you're dealing with a conveyancing factory that doesn't want to communicate. Sincere thanks to all at Goadsby - you made a real difference.
5/5
I found Rob and Jordan to be extremely helpful with the quick sale of my property. They were very friendly and helpful and nothing was too much trouble, answering all my questions and keeping me up to date with the sale. I would like to thank them both for everything and would sell again using goadsby and recommend them to friends and family. Thank you again for all your help and patience.
5/5
I originally had my property marketted by Connells Salisbury. I seeked Connells out from seeing previous sold boards along my road so thought they knew the area and would be able to make a sale . My experience however was extremely poor, no customer service skills, promisises not kept and generally poor at marketing my property not to mention the excessive commission fee. I then after 3 months looked elsewhere at other agents and spoke to Goadsby. I met with Rob the branch manager an explained my journey. I was given advice and explicately explained my grevancies with the level of customer service from Connells and asured this would not be replicated with Goadsby. This turned out to be the case, I recieved brilliant customer service from Rob and his team and have successfully accepted an offer on my property. The experience I have recieved from the two agencies is a polar opposite and I would recommend to other sellers locally to choose Goadsby when marketing their properties.
5/5
Jacqui really understood our needs, and when searching for a property the team didn’t send us properties that weren’t going to meet our needs (unlike some others...). We felt on the same wavelength, and were able to get exactly the advice we needed for our rental property. The subsequent letting has been very easy, the information is clear and professional, and we would have no hesitation in recommending Goadsby Salisbury to anyone.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.
The 13 Goadsby offices, by town:
Yes. In The Trusted Agent 2026 awards: Goadsby, Bridport won Trusted Agent.
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