Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe’ve used Goadsby on several occasions to sell our businesses and have also purchased through them in the past. Over the years, we’ve built a strong relationship with Mr Nurse, who has been consistently professional, supportive, and reliable. I can’t fault Goadsby as an agent, and whenever I’m considering a new business opportunity, Mr Nurse is always my first point of contact.
Manuela · 16 February 2026 · Goadsby Bournemouth (99 Holdenhurst Road)
Agent replied · 16 April 2026
Thank you ever so much Manuela for your kind words about Mark Nurse and his business transfer acumen . Mark will be delighted to learn of your positive feedback.
★★★★★ 5/5
GoogleWe had a fantastic experience with Goadsby Verwood selling our home. The whole team were professional from start to finish and made what can be a stressful process feel so much smoother.
Their communication was absolutely brilliant, we were always kept informed and updated, which gave us real peace of mind. Nothing ever felt like too much trouble, and they were always on hand to answer questions and offer guidance.
They also worked incredibly hard to push things forward so we could meet the date we needed, which we really appreciated. It genuinely felt like a team effort, and their coordination behind the scenes clearly made a difference.
A huge thank you to everyone at Goadsby Verwood for all your hard work, we’re so grateful for your support in getting our sale over the line!
Rachel · 16 February 2026 · Goadsby Verwood
Agent replied · 16 April 2026
Hi Rachel
Many thanks for taking the time to review the service you have received from our team in Verwood. They shall all be delighted to read your very kind comments. Glad we have been able to help with your move, all the best.
★★★★★ 5/5
GoogleWould absolutely recommend Goadsby in Verwood. Ali and her team were very proactive and great and keeping us updated. Things with the chain became difficult around exchange and completion and Goadsby did everything in their power to help move things forward and keep lines of communication open.
Rosemary · 16 February 2026 · Goadsby Verwood
Agent replied · 16 April 2026
Hi Rosemary
This is really great to read! So pleased to hear Ali and her team have been able to help with your move. All the best.
★★★★★ 5/5
GoogleGoadsby Broadstone managed the recent sale of our property. Their communication was second to none, keeping all parties updated throughout. Sophie went above and beyond to ensure the process was as seamless as possible. Thank you to an amazing team!
Holly · 16 February 2026 · Goadsby Broadstone
Agent replied · 16 April 2026
Hi Holly, that is great to hear! So pleased Sophie and the team were able to help you with your sale. All the best and Kind regards
★★★★★ 5/5
GoogleLeon was amazing throughout, thank you so much for your support throughout the house sale.
Your a credit to the company.
Carrie-Anne · 16 February 2026 · Goadsby Poole (245 High Street North)
Agent replied · 16 April 2026
Hi Carrie-Anne, thank you for your kind review. So pleased Leon and the team were able to assist you with your move. All the best and kind regards.
★★★★★ 5/5
GoogleMy dad has just exchanged on a property he has bought through Goadsby. Tommy kept us up to date throughout and when we suffered a loss during the process, Tommy explained this to the sellers and kept the chain in place despite the inevitable delay it meant. As buyers we found the process professional and would look to use Goadsby if we were ever selling
Joanne · 11 February 2026 · Goadsby Bridport
Agent replied · 11 October 2026
Hi Joanne, thank you for taking the time to review the service you and your father received. So pleased Tommy was able to assist you with the purchase. Kind regards and please pass on our best wishes to your father in his new home.
★★★★★ 1/5
TrustpilotDON’T TRUST GOADSBY ESTATE AGENT (unless you have shares in the Co.)
DO NOT TRUST GOADSBY ESTATE AGENTS, WIMBORNE. THEY WILL FLEECE YOU for EVERY PENNY & THEIR Customer Service IS TERRIBLE.
MAKE SURE GOADSBY PUTs ANY OFFER TO reduce their % FEE IN WRITING because THEY’LL LIE LATER ON!
BE AWARE OF GOADSBY. Make sure you speak to OTHER ESTATE AGENTS WHO WILL CHARGE 0.6% (average) - to 1% (instead of 1.5%+).
GOADSBY ESTATE AGENTS ARR SLY. They will BE DESPERATE FOR YOU TO SIGN UP WHEN THEY FIRST ARRIVE.
THEIR CHARGING FEE % (which they WILL NOT POINT OUT TO YOU AT ANY STAGE) - APPEARS at the BOTTOM of the PAGE (page 1, I think) - JUST ABOVE WHERE you WRITE & SIGN YOUR NAME .
TO MAKE YOU BELIEVE YOUR GETTING A DEAL, YOU WILL SEE ‘2.5%’, WHICH IS STRUCK THROUGH,
& ‘1.5% is WRITTEN NEXT TO IT! SLY hey? hmm,
WHAT A DEAL. That 0.5% has just COST YOU A TIDY WEDGE OF CASH (£12,750 INSTEAD OF £8,500).
That’s ONLY £4250.00 in GOADSBY’s POCKET (BASED on selling a WIMBORNE house for £850,000.
This particularly SLY SNIDE SALES TECHNIQUE MAKES YOU THINK YOU’ve SAVED MONEY COURTESY OF GOADSBY ESTATE AGENTS, who UNSELFISHLY HAVE ROBBED THEMSELVES (even before meeting you) - OF A WHOLE 1% by DROPPING FROM A LAUGHABLE 2.5% down to a MASSIVELY OVERCHARGED 1.5%! Whoop-whoop.
Robert
Robert · 9 February 2026 · Goadsby Salisbury
Agent replied · 23 September 2026
Thank you for your feedback. We are sorry to hear you feel dissatisfied with your experience.
We aim to be clear and transparent on our terms and fees from the outset, and we take any concerns around communication or service seriously. As we are unable to address the detail of your comments in a public forum, please contact me: john.ryall@goadsby.com with your full name and property address and I will forward your complaint over to the correct team.
★★★★★ 5/5
GoogleWe had a great experience viewing properties with Goadsby (although we ultimately ended up buying a property sold through another local estate agent). Tommy was very professional, patient and lovely to work with. I recommend contacting Goadsby if you’re looking for a house in Bridport!
Bex · 16 January 2026 · Goadsby Bridport
Agent replied · 16 April 2026
Hi Bex, thank you for your kind review, good luck in your new home and all the best!
★★★★★ 5/5
GoogleMy dad has just exchanged on a property he has bought through Goadsby. Tommy kept us up to date throughout and when we suffered a loss during the process, Tommy explained this to the sellers and kept the chain in place despite the …
Joanne · 16 January 2026 · Goadsby Bridport
Agent replied · 16 April 2026
Hi Joanne, thank you for taking the time to review the service you and your father received. So pleased Tommy was able to assist you with the purchase. Kind regards and please pass on our best wishes to your father in his new home.
★★★★★ 5/5
GoogleReally great service. Good Property photos, listing up quickly, good communication throughout with feedback on viewings and then with the buyer and solicitors during the contract period. Would definitely recommend.
Nick · 16 January 2026 · Goadsby Bridport
Agent replied · 16 April 2026
Hi Nick, thank you for your kind review, so pleased our Bridport team were able to assist you in the sale of your property. All the best and kind regards.
★★★★★ 5/5
GoogleThis team are exceptional! From start of finish Ali, Sue and team have been supportive and have gone above and beyond to make our sale progress. From an initial honest meeting and perfect pictures, to selling in 7 days, and when it got tough being on the end of the phone and email with fast responses and support. I have already recommended to many but if you are looking for an estate agent that cares- look no further!
Elise · 16 January 2026 · Goadsby Verwood
Agent replied · 16 April 2026
Hi Elise
Thank you for your very kind feedback which Ali and her team shall be delighted to read. So pleased we got there in the end. All the best.
★★★★★ 5/5
TrustpilotProfessional estate agents
Goadsbys were on the ball during our house purchase,Gareth and the team kept us informed through the whole process through phone calls and emails,
Wouldn't hesitate to use again.
Dean · 7 January 2026 · Goadsby Bournemouth (99 Holdenhurst Road)
Agent replied · 25 January 2026
Thanks so much for taking the time to leave a review Dean. We’re really pleased to hear Gareth and the team kept you up to date and helped things run smoothly. We appreciate your kind words and we’d love to help again in the future.
★★★★★ 5/5
GoogleExcellent kind and compassionate staff,highly recommend and this branch is run by a particularly caring chap who does himself proud in life let alone his work.
Porsche · 24 December 2025 · Goadsby Ferndown
Agent replied · 14 January 2026
Hi Porsche, many thanks for your kind review. So pleased our Ferndown team were able to help you. I'm sure Tim will be delighted to read your comments. All the best and kind regards.
★★★★★ 5/5
YellBest estate agents in Ferndown
marvellous branch full of good honest staff,who work hard and do the best they can to assist everyone Excellent communication
PorscheM · 22 December 2025 · Goadsby Ferndown
★★★★★ 1/5
GoogleNot sure What to say really. How bad Can any commercial estate agents be managed. Called ELEVEN times to arrange to view premises but no one got back to me. Those phones must be burner ones since it never gets picked up.
Siena · 21 December 2025 · Goadsby Bournemouth (99 Holdenhurst Road)
Agent replied · 28 December 2025
Good evening Kara.
I can only apologise.
Would you be willing to tell me the number you have been calling ? I can then work out which department that needs to get your viewing booked in. paul.stewart@goadsby.com
Apologies once again.
★★★★★ 5/5
GoogleRating only, no written review.
Beenaz · 16 December 2025 · Goadsby Bridport
Agent replied · 16 April 2026
Hi Beena, many thanks for your 5 star review, so pleased we were able to help you with your purchase. All the best in your new home!
★★★★★ 5/5
GoogleWe bought our bungalow in Verwood through Goadsby and were very pleased with the level of service received. Charlotte handled all our transactions and was extremely professional, helpful and kept us updated. She assisted with a list of trades who could assist with our renovation project. Alison, Harrison and Sue were very helpful when Charlotte was not available. We would highly recommend Goadsby Verwood.
Kim · 16 December 2025 · Goadsby Verwood
Agent replied · 16 April 2026
Hi Kim
This is really great to read, thank you for taking the time to review our service. Charlotte and her colleagues shall be delighted to receive your feedback. All the best.
★★★★★ 5/5
GoogleWe recently purchased a property through Goadsby and found they were efficient, knowledgable and communicated well.
We fell in love with the house on first viewing and had to wait a while until our property went up for sale. But Goadsby kept us well informed of the status of the house throughout. Alison helped us throughout and was very friendly but whenever we called any of the team in Verwood they were all very helpful.
Laura · 16 December 2025 · Goadsby Verwood
Agent replied · 16 April 2026
Hi Laura
This is really great to read, Alison and her team shall be delighted to receive your feedback. We hope you are very happy in your new home. All the best.
★★★★★ 5/5
GoogleSophie helped us to sell my fathers property. She was professional throughout. She always answered our questions of which there were many, and came back to us swiftly. She went above and way beyond chasing the chain. Without her diligence nothing would have moved swiftly. In the final stretch between exchange and completion she was an absolute superstar.
Sarah · 16 December 2025 · Goadsby Broadstone
Agent replied · 16 April 2026
Hi Sarah, thank you for taking the time to review the service you received. I'm so pleased to hear that Sophie was so helpful throughout the sale of your fathers property. All the best and kind regards.
★★★★★ 5/5
GoogleGoadsby Broadstone were fantastic when we bought our house. Tom and Sophie handled everything seamlessly and were friendly and highly professional throughout. I would highly recommend them to anyone looking to buy or sell in the area.
Oliver · 16 December 2025 · Goadsby Broadstone
Agent replied · 16 April 2026
Hi Oliver, thank you for taking the time to review the service you received from our Broadstone team. I'm sure Sophie and Tom will really appreciate your comments. All the best in your new home !
★★★★★ 1/5
GoogleZero respect for clients.
Repeatedly failed to answer phone calls and emails, and never followed up on properties despite clear expressions of interest. Communication is virtually non-existent, and there is no sense of professionalism or accountability.
As a client, you expect basic courtesy and responsiveness, neither were provided. Experiences like this are exactly why the commercial property sector gets a bad reputation. Unfortunately, this agency operates more like a cowboy outfit than a professional service.
Would not recommend.
EMC · 14 December 2025 · Goadsby Bournemouth (99 Holdenhurst Road)
Agent replied · 28 December 2025
This is very disappointing to read and apologies.
Can we please organise for the relevant department head to contact you and discuss ?
★★★★★ 5/5
GoogleJude was great. Thanks for your great communication and getting this sale through swiftly
Rach · 12 December 2025 · Goadsby Bournemouth (31 Southbourne Grove)
Agent replied · 26 December 2025
Hi Rachel
Many thanks for your kind review which Jude shall be delighted to read. So pleased we have been able to assist with your move. All the best.
★★★★★ 5/5
GoogleHighly Recommended!
We recently bought our home with the help of Jake from Goadsby, and we couldn’t be happier with the experience. From the very first viewing to completion day, Jake was consistently helpful, responsive, and genuinely supportive.
He kept us updated at every step, explained everything clearly, and made the whole process feel far less stressful than we expected. Buying a home can be overwhelming, but with Jake it all felt smooth and well-managed.
Thank you, Jake, for guiding us through the entire journey, we truly appreciate your hard work!
Agnes · 5 December 2025 · Goadsby Bournemouth (31 Southbourne Grove)
Agent replied · 26 December 2025
Hi Agnes
Many thanks for taking the time to review the service you have received from Jake. Really pleased we have been able to assist with your purchase. We hope you are very happy in your new home. All the best.
★★★★★ 5/5
GoogleGreat service from Jake, throughout. He went above and beyond to assist me on a lease for a property they were advertising and he couldn’t have done more to help me navigate the process.
Perry · 28 November 2025 · Goadsby Bournemouth (99 Holdenhurst Road)
Agent replied · 28 December 2025
Thank you for the kind words about Jake, We will pass them onto him and wish you all the best with your business.
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