Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
★★★★★
3,017 reviews across 14 offices and 4 platforms
Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.
2,440
Reviews on Google
All 14 offices
133
Reviews on Facebook
All 14 offices
261
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 46 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 14 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 2,434 reviews on Google only. Show every review
5/5
GoogleI sold my old property and purchased my new one through Enfields in Hythe. The whole experience from start to finish was superb. Both Jamie and Mark handled the sale and purchase with professionalism, courtesy and skill. constantly updating me on progress, and made the whole process stress free. I would gladly recommend them to anyone.
5/5
GoogleAs a first time buyer, Enfields made the whole process very easy and as stress free as possible. Jamie and Mark were excellent throughout, including showing me a property I would never have even considered which has become the one I eventually bought! They were happy for me to view properties without any pressure and at my own pace, answered all the questions I had at each stage and kept me in the loop with how the sale was progressing. Both Jamie and Mark were very professional and I would have no hesitation in recommending them.
5/5
Google…
Thank you Lisa. We got there in the end!
5/5
GoogleFriendly reliable and always on the end of the phone to answer any queries or questions at any time day or night. Always willing to go the extra mile. Would highly recommend to others.
Thankyou
5/5
GoogleFantastic customer service from Bradley. Extremely friendly and answered all of our questions and queries and pointed us in the direction of what we need to do going forward. This was just what we needed as first time buyers.
Thankyou for your your 5 star review
5/5
GoogleRating only, no written review.
5/5
GoogleI have previously had bad experiences with using a letting agent to manage my property. I have to say that Enfields are a breath of fresh air, they are professional, helpful and put you as the customer first. I have opted for the guaranteed rent and full managed service and it’s been great! Kate has been a star, the council tried to charge me for council tax when they shouldn’t of. Kate must of spent hours on the phone to them sorting it for me, can’t thank her enough! Keep up the good work guys
1/5
GoogleRating only, no written review.
Sorry to receive this feedback. Please get in touch if we can help resolve anything.
5/5
GoogleRating only, no written review.
Thanks for your review Kian!
5/5
GoogleThank you, Enfields, for your efficiency and attention to detail.
Thanks so much Donna
5/5
GoogleExcellent, professional service, couldn't recommend more highly
Thank you Helen, that’s great to hear!
5/5
GoogleGreat experience with Sam, Will and Sean. Professional service and gave me useful advice throughout the process.
Thanks very much Nick. It’s really appreciated
5/5
GoogleProfessional and friendly service. I was always kept up to date with news and progress of sale of my property.
Thank you for your feedback Carol, it’s really appreciated
5/5
GoogleWe are so pleased that we chose Enfields to sell our property, they have been absolutely amazing, from start to finish, and this all took 6 months!! The details and photos were quicky processed and our house was on line within 48 hours. The viewings came in and our house sold within 48 hours at asking price. A big thank you to Will for advertising the property and a massive thank you to Shaun - he has had a real challenge to get us exchanged on our purchase, very determined, never gave up, very confident and knowledgable, informed us of any news - a lovely person to deal with. Couldn't have done it wiithout him. Definitely recommend to anyone. Best Service ever!!!
Hi Giosue, that is such amazing feedback, thanks so much, really glad we could help!
5/5
GoogleMy wife and I picked Enfields to sell our property based on the quality of their service when viewing houses to buy, and they really excelled. Having originally had only a couple of viewings over the space of several months with an online-only agency, Enfields generated many more viewings in a matter of weeks and soon found us a buyer. As it happened we found a property to buy through them as well and this was where they really shone. Our process of reaching exchange of contracts was quite tricky, with some hitches in the chain along the way. Enfields were absolutely fantastic, pro-actively moving both the sale and purchase along on our behalf, contacting solicitors, our vendors, and our buyer to keep things progressing. When there were issues they helped to resolve them, and consistently kept in touch, providing both updates and advice. Whether you're looking to buy, sell, or both I couldn't recommend them more."
Thanks so much James for this detailed feedback. Really appreciate it.
5/5
GoogleA great team with a great leader. Very thankful I walked in today. Service is absolutely brilliant, very very refreshing. Thank you - would recommend without hesitation.
Thanks Will, appreciate you taking the time to review us.
5/5
GoogleRating only, no written review.
Thankyou
5/5
GoogleVery professional and highly motivated team.
5/5
GoogleExcellent customer service and always on top of things throughout the process
Thankyou for your 5 star rating, we really appreciate it.
5/5
GoogleGreat advice and guidance on the selling process - excellent customer service
5/5
GoogleVery satisfied with the service I had , Joanne was especially very good and was very professional and a very pleasant young women.
5/5
GoogleA fantastic recommend service from start to finish Buying our forever home A supportive professional service from all staff Thank you
5/5
GoogleAmazing service from the moment we met the team. Lovely friendly people and will be sure to recommend in he future. Thank you so much for all your help :))
5/5
GoogleGreat experience. Worked had and did lots for me when I was in a difficult position. Can't believe I'm saying this about an estate agent, but highly recommended
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.
The 14 Enfields offices, by town:
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent.
