Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
★★★★★
3,017 reviews across 14 offices and 4 platforms
Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.
2,440
Reviews on Google
All 14 offices
133
Reviews on Facebook
All 14 offices
261
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 46 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 14 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.
British Property Awards winners in one year, the group and its branches: 2021.
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Showing 2,434 reviews on Google only. Show every review
5/5
Google100% reccommend , excellent service and good communication at all stages. Very professional with a team of nice people who clearly know what they are doing. Always happy to help with the huge amount of questions we had , very accommodating and a pleasure to deal with .
1/5
GoogleWouldn't touch with a very long barge pole ! Why people still use them is beyond me with their reputation
1/5
GoogleRating only, no written review.
Dear Robbie, I’m sorry you felt we deserved this review. Please get in touch if we can help.
5/5
GooglePerfect process with helpful and meaningful advice throughout.
Fantastic, thanks so much for the feedback.
5/5
GoogleI would highly recommend Enfields to sell your property. Had a difficult apartment to sell locally. Shaun and the other staff members bent over backwards to help us, and kept us informed all the way.
Thanks for the feedback Glen, it’s appreciated.
1/5
GoogleRating only, no written review.
Sorry to receive this feedback. Please get in touch if we can help resolve anything.
5/5
GoogleRating only, no written review.
Thanks for your review Kian!
5/5
GoogleThank you, Enfields, for your efficiency and attention to detail.
Thanks so much Donna
5/5
GoogleExcellent, professional service, couldn't recommend more highly
Thank you Helen, that’s great to hear!
5/5
GoogleGreat experience with Sam, Will and Sean. Professional service and gave me useful advice throughout the process.
Thanks very much Nick. It’s really appreciated
5/5
GoogleProfessional and friendly service. I was always kept up to date with news and progress of sale of my property.
Thank you for your feedback Carol, it’s really appreciated
5/5
GoogleWe are so pleased that we chose Enfields to sell our property, they have been absolutely amazing, from start to finish, and this all took 6 months!! The details and photos were quicky processed and our house was on line within 48 hours. The viewings came in and our house sold within 48 hours at asking price. A big thank you to Will for advertising the property and a massive thank you to Shaun - he has had a real challenge to get us exchanged on our purchase, very determined, never gave up, very confident and knowledgable, informed us of any news - a lovely person to deal with. Couldn't have done it wiithout him. Definitely recommend to anyone. Best Service ever!!!
Hi Giosue, that is such amazing feedback, thanks so much, really glad we could help!
5/5
GoogleMy wife and I picked Enfields to sell our property based on the quality of their service when viewing houses to buy, and they really excelled. Having originally had only a couple of viewings over the space of several months with an online-only agency, Enfields generated many more viewings in a matter of weeks and soon found us a buyer. As it happened we found a property to buy through them as well and this was where they really shone. Our process of reaching exchange of contracts was quite tricky, with some hitches in the chain along the way. Enfields were absolutely fantastic, pro-actively moving both the sale and purchase along on our behalf, contacting solicitors, our vendors, and our buyer to keep things progressing. When there were issues they helped to resolve them, and consistently kept in touch, providing both updates and advice. Whether you're looking to buy, sell, or both I couldn't recommend them more."
Thanks so much James for this detailed feedback. Really appreciate it.
5/5
GoogleA great team with a great leader. Very thankful I walked in today. Service is absolutely brilliant, very very refreshing. Thank you - would recommend without hesitation.
Thanks Will, appreciate you taking the time to review us.
3/5
GoogleRating only, no written review.
1/5
GoogleAbsolutely terrible estate agents. I advise all students to steer clear of them. I was a student moving into my first year house, and the property had not finished refurbishment on the move-in date set. There was no furniture at all and I had to wait a further week for everything to be completed, meaning I missed out on my freshers week, making my experience of going to university a nightmare to begin with. On top of this throughout the entire year Enfields were useless and we had so many problems it would take me hours to list them all. Stay away.
5/5
GoogleGreat service, would definitely recommend them to anyone who's tired of dealing with dishonest agents.
5/5
GoogleI would definately recommend Enfields. The service they provided was excellent from the day the house went on the market to the day of completion.
5/5
GoogleAbsolutely amazing from start to finish. Always available to speak to and very proactive 😊 All staff are professional and very friendly. Would highly recommend enfields to anyone. Thanks a millions! …
5/5
GoogleBradley showed me and my girlfriend round a few properties in Ackworth and was very friendly and accommodating, he had a great attitude and was very helpful.
5/5
GoogleExcellent service from all the staff and management at Enfileds . Will use them again and recommend them to friends and family .
Thankyou for your 5 stars
5/5
GoogleExcellent service. Always on hand during the purchasing process. Very responsive both via email and when contacting the branch by phone
Thankyou for your review
1/5
GoogleWouldn't touch with a very long barge pole ! Why people still use them is beyond me with their reputation
5/5
GoogleAbsolutely brilliant! I cannot fault the speed and professionalism I received when selling my house through Enfields in Hythe. I would highly recommend them to anyone looking to sell or buy their next home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.
The 14 Enfields offices, by town:
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.
