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Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

★★★★★ Excellent

3,017 reviews across 14 offices and 4 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,440

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

133

Reviews on Facebook

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.

British Property Awards winners in one year, the group and its branches: 2021.

British Property Awards by year, 2021

Source: The British Property Awards winners lists, as published, linked by year.

Reviews on Google

Showing 2,434 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Roy · 24 October 2018 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Always a pleasure dealing with lovely landlords.

5/5

Google

I have multiple properties managed through Enfields and I am very happy with the service.

James · 24 October 2018 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Thank you James.

5/5

Google

Would like to thank Luan, Nikki and Grace for all of there time and help in buying and renting the property that I have recently purchased. They made all of it smooth and easy. Would definitely use them again.

Malcolm · 24 October 2018 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Thanks Malcolm. We were all glad to be of service!

1/5

Google

I am very disappointed with ENFIELDS Estate Agents Eastleigh service. I was continuously calling and sending e-mails to them in purpose to book a viewing for one of the properties which they offer. I am afraid, they never replied to me. When I have called them, eventually I have booked a viewing, however never received a confirmation of this by e-mail. I had to call them another 3 times to just get an address of the property. I was waiting 30 minutes outside of the property in 3 degrees, unfortunately nobody ever turned up. I didn’t receive any calls, messages or an e-mail with cancellation or at least an apology. I also sent an e-mail the next day admitting that I am very disappointed of that kind of service and I was still asking about this property. My last step was visiting their office, when I have heard that the property has been already “let agreed” and Grace was supposed to leave me a message with this information. Due to my many calls and e-mails to Enfields, I am sure that they have got my correct mobile number and two e-mails addresses. I do NOT recommend anyone to sell/rent a property with them, as they are unprofessional people who do not care to help you. I have wasted lots of my time and lost my patience with company and with the service that I have received from them.

P4mci4 · 24 October 2018 · Enfields Eastleigh (1E Leigh Road)

5/5

Google

After speaking with 3 Estate agents prior to putting our house on the market we decided thankfully to go with Enfield's at Eastleigh. Nikki was very upfront and honest about what we should expect both with selling price and time scale. We had a good amount of viewings every week and sold within the time that we were advised we would. We dealt with Luan day to day and she is a credit to Enfield's and equally committed to helping make a stressful period as easy as she can. I would strongly recommend Enfield's in Eastleigh (and have done) for the sale and marketing of your home. Regardless of whom you may deal with be it Nikki, Luan or another member of there team, all are friendly committed people that do there best for you.

Chris · 24 October 2018 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Thanks Chris! It took a while with the various chains from above but it was always a pleasure dealing with you.

5/5

Google

Brilliant service from start to finish. For the past 4 years i have let my property through Enfields and they have been brilliant as i don't live locally. Now I have sold through them and have received excellent service. ..regular updates ....keeping the tenant informed...I can't fault them one bit. Thank u Nikki and Sam for making it so easy.

Pam · 24 October 2018 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Hi Pam, Thank you for your review. We pride ourselves on customer service and communication which plays a huge role in both selling and letting properties.

5/5

Google

Fantastic service from Nikki and the team at Enfields, I dealt with Nikki when we bought our house in 2014 and had no doubt I would use them for the sale 4 years later. Always available to deal with queries and quick to resolve any issues. Their communication as a seller was great and I was always updated quickly with feedback. They even had viewings lined up before we had gone on the market. Once we were Sold STC, All the team were great in pushing the chain along and chasing solicitors involved. Best Estate Agents in Eastleigh by a mile!

Richard · 24 October 2018 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Hi Richard, Thank you so much for your review. It was a pleasure dealing with you again and we wish you all the best for the future in your new home. Nikki

5/5

Google

Rating only, no written review.

A · 15 October 2018 · Enfields Pontefract

Agent replied

Hi, We appreciate your positive review about your recent experience with us! Thanks again

5/5

Google

From initial valuation through to completion Enfields have proved a fantastic choice. They demonstrated a genuine knowledge for the area and of their industry to help affectively market and sell my property. I have been kept up-to-date throughout the entire process via proactive, exemplary customer service. I would not hesitate to recommend Enfields Estate Agents, Bitterne.

Alpha · 6 October 2018 · Enfields Bitterne

Agent replied

Hi Chris, Thank you for the great review it is much appreciated. We wish you all the best for the future.

5/5

Google

Both Kevin (Ashley) and Daryl (Stanford) were exceptional in both the marketing and delivery of our sale. Having had negative experience with other Estate Agents it was refreshing to deal with Enfields who were forever professional and courteous. Keep up the good work!

Eamonn · 29 September 2018 · Enfields Bitterne

Agent replied

Hi Eamonn, thank you for your kind words. We wish you all the best!

5/5

Google

We first met Bethany 4 years ago when looking for our first property, although we didn't purchase our house through Enfields Bethany kept in contact with myself over the years, and when thinking about selling Enfeilds were the first people we called. Bethany gave us a very honest, no pressure aprasial of our property. Even when we decided to let the property Bethany was still willing to help us where she could. Couldn't be happier with the service we received

Amy · 26 September 2018 · Enfields Bournemouth (56 Holdenhurst Road)

5/5

Google

Would like to thank Luan, Nikki and Grace for all of there time and help in buying and renting the property that I have recently purchased. They made all of it smooth and easy. Would definitely use them again.

Malcolm · 28 August 2018 · Enfields Eastleigh (13 Market Street)

Agent replied

Thanks Malcolm. We were all glad to be of service!

5/5

Google

After speaking with 3 Estate agents prior to putting our house on the market we decided thankfully to go with Enfield's at Eastleigh. Nikki was very upfront and honest about what we should expect both with selling price and time scale. We had a good amount of viewings every week and sold within the time that we were advised we would. We dealt with Luan day to day and she is a credit to Enfield's and equally committed to helping make a stressful period as easy as she can. I would strongly recommend Enfield's in Eastleigh (and have done) for the sale and marketing of your home. Regardless of whom you may deal with be it Nikki, Luan or another member of there team, all are friendly committed people that do there best for you.

Chris · 28 August 2018 · Enfields Eastleigh (13 Market Street)

Agent replied

Thanks Chris! It took a while with the various chains from above but it was always a pleasure dealing with you.

5/5

Google

We are so pleased that we chose Enfields to sell our property, they have been absolutely amazing, from start to finish, and this all took 6 months!! The details and photos were quicky processed and our house was on line within 48 hours. The viewings came in and our house sold within 48 hours at asking price. A big thank you to Will for advertising the property and a massive thank you to Shaun - he has had a real challenge to get us exchanged on our purchase, very determined, never gave up, very confident and knowledgable, informed us of any news - a lovely person to deal with. Couldn't have done it wiithout him. Definitely recommend to anyone. Best Service ever!!!

Elke · 31 July 2018 · Enfields Southampton (347 Shirley Road)

Agent replied · 30 July 2023

Hi Giosue, that is such amazing feedback, thanks so much, really glad we could help!

5/5

Google

Very effective and efficient service. Continuous communication and very professional and friendly service which achieves results.

Rob · 31 July 2018 · Enfields Southampton (46 Oxford Street)

Agent replied · 30 July 2023

Hi Rob, we are so happy to read such a great review about Enfields Southampton! Thanks again for taking the time to leave us this review. If you have any further questions, please give us a call. We're always happy to help!

2/5

Google

Georgia was very friendly and responsive. Hard worker. Having said that, the prices charged for services were extortionate and I would not recommend students choose this place. 2 star rating because you will get swindled for your money.

Jim · 31 July 2018 · Enfields Southampton (46 Oxford Street)

Agent replied · 30 July 2023

Dear Mohamad, thank you for providing this feedback, I’m glad to hear the service you received was good, but I’m sorry you felt the fees were high. We do not specialise in student property and therefore don’t have many students rent with us, but it may be the specialist student rental companies do things differently. It’s certainly useful feedback and we shall consider this more carefully on student properties in future.

5/5

Google

We have worked with Paul and his team at Enfields for many years and have always been impressed by their attitude to online marketing… accepting the need to constantly evolve and keep up with user trends and changes on the web and in their industry. We have working closely together to deliver the best possibly website - not just a business tool for an estate agent, but primarily a genuine website to best serve their customers (very refreshing!). We are biased obviously but think the latest version of the website, that will no doubt continue to evolve, is one of the best out there.

Fruitful · 31 July 2018 · Enfields Southampton (46 Oxford Street)

Agent replied · 30 July 2023

We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

5/5

Google

Rating only, no written review.

Inga · 31 July 2018 · Enfields Pontefract

Agent replied · 30 July 2023

Thankyou

5/5

Google

Best estate agents in Pontefract

Rebecca · 31 July 2018 · Enfields Pontefract

Agent replied

Thankyou for your 5 star rating, we really appreciate it.

5/5

Google

Amazing service from the moment we met the team. Lovely friendly people and will be sure to recommend in he future. Thank you so much for all your help :))

Kirsty · 31 July 2018 · Enfields Pontefract

5/5

Google

Thank you Enfields’s pontefract especially to Bradley, Sophie, Caitlin & Joanne for a stress free sale

Dianne · 31 July 2018 · Enfields Pontefract

Agent replied

Thankyou so much for your review, we are glad you had a stress free sale.

5/5

Google

Great service from enfields pontefract . More than happy to answer any questions I had . Kept me updated at all times and did their very best for me

Abigail · 31 July 2018 · Enfields Pontefract

Agent replied

Thank you for your review Ms Sharp, we are pleased to hear you were happy with the service.

5/5

Google

Really proactive was a pleasure using Enfields to sell our house. Wouldn't hesitate to recommend.

CRAIG · 31 July 2018 · Enfields Pontefract

Agent replied · 30 July 2023

Thankyou for your 5 star rating, we really appreciate it.

5/5

Google

My partner and I bought a house with Enfields earlier this year and we would highly recommend this estate agent as they made purchasing our first home very smooth. Their team of staff were very friendly and assisted us with our every need. Thank you everyone.

James · 31 July 2018 · Enfields Pontefract

Agent replied · 30 July 2023

Thankyou for your 5 star rating, we really appreciate it.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.

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