5/5
Rating only, no written review.
Agent replied · 22 October 2024
Always a pleasure dealing with lovely landlords.

Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
★★★★★
3,017 reviews across 14 offices and 4 platforms
Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.
2,440
Reviews on Google
All 14 offices
133
Reviews on Facebook
All 14 offices
261
Reviews on Trustpilot
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 46 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 14 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.
British Property Awards winners in one year, the group and its branches: 2021.
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Showing 2,434 reviews on Google only. Show every review
5/5
Rating only, no written review.
Always a pleasure dealing with lovely landlords.
5/5
I have multiple properties managed through Enfields and I am very happy with the service.
Thank you James.
5/5
Would like to thank Luan, Nikki and Grace for all of there time and help in buying and renting the property that I have recently purchased. They made all of it smooth and easy. Would definitely use them again.
Thanks Malcolm. We were all glad to be of service!
1/5
I am very disappointed with ENFIELDS Estate Agents Eastleigh service. I was continuously calling and sending e-mails to them in purpose to book a viewing for one of the properties which they offer. I am afraid, they never replied to me. When I have called them, eventually I have booked a viewing, however never received a confirmation of this by e-mail. I had to call them another 3 times to just get an address of the property. I was waiting 30 minutes outside of the property in 3 degrees, unfortunately nobody ever turned up. I didn’t receive any calls, messages or an e-mail with cancellation or at least an apology. I also sent an e-mail the next day admitting that I am very disappointed of that kind of service and I was still asking about this property. My last step was visiting their office, when I have heard that the property has been already “let agreed” and Grace was supposed to leave me a message with this information. Due to my many calls and e-mails to Enfields, I am sure that they have got my correct mobile number and two e-mails addresses. I do NOT recommend anyone to sell/rent a property with them, as they are unprofessional people who do not care to help you. I have wasted lots of my time and lost my patience with company and with the service that I have received from them.
5/5
After speaking with 3 Estate agents prior to putting our house on the market we decided thankfully to go with Enfield's at Eastleigh. Nikki was very upfront and honest about what we should expect both with selling price and time scale. We had a good amount of viewings every week and sold within the time that we were advised we would. We dealt with Luan day to day and she is a credit to Enfield's and equally committed to helping make a stressful period as easy as she can. I would strongly recommend Enfield's in Eastleigh (and have done) for the sale and marketing of your home. Regardless of whom you may deal with be it Nikki, Luan or another member of there team, all are friendly committed people that do there best for you.
Thanks Chris! It took a while with the various chains from above but it was always a pleasure dealing with you.
5/5
Brilliant service from start to finish. For the past 4 years i have let my property through Enfields and they have been brilliant as i don't live locally. Now I have sold through them and have received excellent service. ..regular updates ....keeping the tenant informed...I can't fault them one bit. Thank u Nikki and Sam for making it so easy.
Hi Pam, Thank you for your review. We pride ourselves on customer service and communication which plays a huge role in both selling and letting properties.
5/5
Fantastic service from Nikki and the team at Enfields, I dealt with Nikki when we bought our house in 2014 and had no doubt I would use them for the sale 4 years later. Always available to deal with queries and quick to resolve any issues. Their communication as a seller was great and I was always updated quickly with feedback. They even had viewings lined up before we had gone on the market. Once we were Sold STC, All the team were great in pushing the chain along and chasing solicitors involved. Best Estate Agents in Eastleigh by a mile!
Hi Richard, Thank you so much for your review. It was a pleasure dealing with you again and we wish you all the best for the future in your new home. Nikki
5/5
Rating only, no written review.
Hi, We appreciate your positive review about your recent experience with us! Thanks again
5/5
From initial valuation through to completion Enfields have proved a fantastic choice. They demonstrated a genuine knowledge for the area and of their industry to help affectively market and sell my property. I have been kept up-to-date throughout the entire process via proactive, exemplary customer service. I would not hesitate to recommend Enfields Estate Agents, Bitterne.
Hi Chris, Thank you for the great review it is much appreciated. We wish you all the best for the future.
5/5
Both Kevin (Ashley) and Daryl (Stanford) were exceptional in both the marketing and delivery of our sale. Having had negative experience with other Estate Agents it was refreshing to deal with Enfields who were forever professional and courteous. Keep up the good work!
Hi Eamonn, thank you for your kind words. We wish you all the best!
5/5
We first met Bethany 4 years ago when looking for our first property, although we didn't purchase our house through Enfields Bethany kept in contact with myself over the years, and when thinking about selling Enfeilds were the first people we called. Bethany gave us a very honest, no pressure aprasial of our property. Even when we decided to let the property Bethany was still willing to help us where she could. Couldn't be happier with the service we received
5/5
Would like to thank Luan, Nikki and Grace for all of there time and help in buying and renting the property that I have recently purchased. They made all of it smooth and easy. Would definitely use them again.
Thanks Malcolm. We were all glad to be of service!
5/5
After speaking with 3 Estate agents prior to putting our house on the market we decided thankfully to go with Enfield's at Eastleigh. Nikki was very upfront and honest about what we should expect both with selling price and time scale. We had a good amount of viewings every week and sold within the time that we were advised we would. We dealt with Luan day to day and she is a credit to Enfield's and equally committed to helping make a stressful period as easy as she can. I would strongly recommend Enfield's in Eastleigh (and have done) for the sale and marketing of your home. Regardless of whom you may deal with be it Nikki, Luan or another member of there team, all are friendly committed people that do there best for you.
Thanks Chris! It took a while with the various chains from above but it was always a pleasure dealing with you.
5/5
We are so pleased that we chose Enfields to sell our property, they have been absolutely amazing, from start to finish, and this all took 6 months!! The details and photos were quicky processed and our house was on line within 48 hours. The viewings came in and our house sold within 48 hours at asking price. A big thank you to Will for advertising the property and a massive thank you to Shaun - he has had a real challenge to get us exchanged on our purchase, very determined, never gave up, very confident and knowledgable, informed us of any news - a lovely person to deal with. Couldn't have done it wiithout him. Definitely recommend to anyone. Best Service ever!!!
Hi Giosue, that is such amazing feedback, thanks so much, really glad we could help!
5/5
Very effective and efficient service. Continuous communication and very professional and friendly service which achieves results.
Hi Rob, we are so happy to read such a great review about Enfields Southampton! Thanks again for taking the time to leave us this review. If you have any further questions, please give us a call. We're always happy to help!
2/5
Georgia was very friendly and responsive. Hard worker. Having said that, the prices charged for services were extortionate and I would not recommend students choose this place. 2 star rating because you will get swindled for your money.
Dear Mohamad, thank you for providing this feedback, I’m glad to hear the service you received was good, but I’m sorry you felt the fees were high. We do not specialise in student property and therefore don’t have many students rent with us, but it may be the specialist student rental companies do things differently. It’s certainly useful feedback and we shall consider this more carefully on student properties in future.
5/5
We have worked with Paul and his team at Enfields for many years and have always been impressed by their attitude to online marketing… accepting the need to constantly evolve and keep up with user trends and changes on the web and in their industry. We have working closely together to deliver the best possibly website - not just a business tool for an estate agent, but primarily a genuine website to best serve their customers (very refreshing!). We are biased obviously but think the latest version of the website, that will no doubt continue to evolve, is one of the best out there.
We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
5/5
Rating only, no written review.
Thankyou
5/5
Best estate agents in Pontefract
Thankyou for your 5 star rating, we really appreciate it.
5/5
Amazing service from the moment we met the team. Lovely friendly people and will be sure to recommend in he future. Thank you so much for all your help :))
5/5
Thank you Enfields’s pontefract especially to Bradley, Sophie, Caitlin & Joanne for a stress free sale
Thankyou so much for your review, we are glad you had a stress free sale.
5/5
Great service from enfields pontefract . More than happy to answer any questions I had . Kept me updated at all times and did their very best for me
Thank you for your review Ms Sharp, we are pleased to hear you were happy with the service.
5/5
Really proactive was a pleasure using Enfields to sell our house. Wouldn't hesitate to recommend.
Thankyou for your 5 star rating, we really appreciate it.
5/5
My partner and I bought a house with Enfields earlier this year and we would highly recommend this estate agent as they made purchasing our first home very smooth. Their team of staff were very friendly and assisted us with our every need. Thank you everyone.
Thankyou for your 5 star rating, we really appreciate it.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.
The 14 Enfields offices, by town:
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.