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Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

★★★★★ Excellent

3,017 reviews across 14 offices and 4 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,440

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

133

Reviews on Facebook

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,434 reviews on Google only. Show every review

5/5

Google

I wish to say a big thank you to all staff at Enfields in Pontefract for their part in helping to make this house sale happen. There have been dark moments when the first potential sale fell through and the sense of despair that followed. However,everything has turned out good in the end and as a family we are so pleased that what was our home now belongs to another lovely family who cherish it. An extra big thanks must go to Joanne for her patience and resilience, who throughout the whole process has followed up every stage in the process of the sale and kept us informed at all times.

Julia · 29 July 2019 · Enfields Pontefract

Agent replied

Thankyou for your lovely feedback. We were glad we helped you through the process.

5/5

Google

A* agent would highly recommend

J · 9 July 2019 · Enfields Pontefract

Agent replied

Nathan Jarvis, thank you for the high star rating!

5/5

Google

Me and my partner were looking for a place to rent for ages since it’d be our first home together and we obviously wanted it to be as perfect as possible. When we found a property with Enfields we immediately contacted them to book a viewing, since the property was absolutely stunning. Now we are in progress of filling in all the necessary paperwork and if everything goes well,- were moving in at the beginning of January. The bottom line is,- guys in Enfields are super nice, honest and helpful. If it is your first property they will no doubt guide you through the process and suggest the best option. I’m very happy we chose Enfields and would 100% suggest them.

Russ · 9 July 2019 · Enfields Pontefract

Agent replied

Thankyou for taking the time to leave us this information about your recent visit. All the staff take pride in the service they deliver and we are glad we were able to help you find your next home. Take care!

5/5

Google

Really helpful, especially in the last fews weeks. Would recommend highly, Luan bent over backwards for us going above and beyond..In keeping us informed in this stressful and challenging environment thanks again much appreciated.

Moto · 8 July 2019 · Enfields Eastleigh (13 Market Street)

Agent replied

Thanks Jon. It took a while but we got there in the end! I hope you are enjoying your beautiful new home.

5/5

Google

Just rented our new property through Enfields and could not recommend them highly enough. Friendly and positive service throughout. To name and fame Gregg as one of the nicest guys to ever show us round a property. Really welcoming. Use Enfield if you want a great service from a great team.

JR · 8 July 2019 · Enfields Bournemouth (383 Wimborne Road)

1/5

Google

If I could take away stars I would.This agency provided us with the worst ever experience in our lifes so far .We signed up with them to sell our property because of Bethany's proffesionalism ,but now we regret ever opening the door of their office .First viewing and their agent that should have been responsible for the safety of our property ,Charlotte,left the property unsecured as didn't even bothered to close the entrance door to the flat.Neil took over ,and he was great .He did his job.We had a buyer within a few weeks.Their conveyor was spot on ,but after two emils ,she left the company ,and this is when everything went ..down .Deep down .For weeks we haven't heard anything from anyone in the agency .Then we got in contact with the buyers(what I have learnt from this experience-don't ever do that)as neither of knew what is happening as no one was talking to us.For weeks.Then Jonathon put the responsibility of conveying on Neil,not his job!Then he took it on -Useless!To cut th e story short....er:We had to chase them for every information ,they refused to answer to my phone calls ,so we had to hide the number or call from my husbands phone(And We were supposed to pay for this service?!?!?!)When we managed to get hold of im ,in many conversations I had to ask why it feels like they are working only for the buyers?After all ,we were going to give money out to them .Not the byers.And we are not unfair people.But when it is good three months in ,and nothing has moved and Jonathon kept doing nothing...Well ,wouldn't everyone start asking questions?!Almost six months in ,million requests later,the buyers pulled out This would have never happen with Bethany being in the office ,or a proper conveyor.Thank you a lot Enfields! Not even an apology from Jonathon .Just a slimy smile...sorrythis happens....Yes it does if you are around......Wonder if you would be ok to put your daughter and wife into same situation you put my family into?

Bela · 25 June 2019 · Enfields Bournemouth (383 Wimborne Road)

4/5

Google

I approached Enfields several years ago, with a view to selling my property & Bethany was very helpful in discussing this with me. However, there were problems with buying the type of property that I wanted, so I asked her to leave things at that time. I said that I would contact them again when I wished to go ahead & I was very pleased that they did not hassle me at all in the intervening time! When I was ready to put my property on the market, last year, the company organised everything for me & it sold in 2 months.

Anne · 25 June 2019 · Enfields Bournemouth (383 Wimborne Road)

Agent replied

Hi Anne, thank you so much for taking the time to share your feedback. We hugely appreciate the positive review and we're so pleased you were happy with the Enfields service!

5/5

Google

Just rented our new property through Enfields and could not recommend them highly enough. Friendly and positive service throughout. To name and fame Gregg as one of the nicest guys to ever show us round a property. Really welcoming. Use Enfield if you want a great service from a great team.

JR · 25 June 2019 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

I recieved very good service from Enfields. They kept me up to date on everything that was going on with the sale of my property and helped make the whole process smooth and pain free.

Sarah-Jane · 22 June 2019 · Enfields Southampton (347 Shirley Road)

5/5

Google

Really impressed with my experience as a Landlord with Enfield so far. Everyone I have encountered at this branch has been very informative and helpful, characteristics which seem to be quite a rarity across the plethora of estate agents in the area. Seems also to be the best pricing around with a set monthly fee.

Joseph · 21 June 2019 · Enfields Southampton (46 Oxford Street)

Agent replied · 19 June 2024

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

5/5

Google

We have worked with Paul and his team at Enfields for many years and have always been impressed by their attitude to online marketing… accepting the need to constantly evolve and keep up with user trends and changes on the web and in their industry. We have working closely together to deliver the best possibly website - not just a business tool for an estate agent, but primarily a genuine website to best serve their customers (very refreshing!). We are biased obviously but think the latest version of the website, that will no doubt continue to evolve, is one of the best out there.

Fruitful · 21 June 2019 · Enfields Southampton (46 Oxford Street)

Agent replied · 19 June 2024

We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

5/5

Google

Very effective and efficient service. Continuous communication and very professional and friendly service which achieves results.

A · 24 May 2019 · Enfields Southampton (46 Oxford Street)

5/5

Google

We have worked with Paul and his team at Enfields for many years and have always been impressed by their attitude to online marketing… accepting the need to constantly evolve and keep up with user trends and changes on the web and in their industry. We have working closely together to deliver the best possibly website - not just a business tool for an estate agent, but primarily a genuine website to best serve their customers (very refreshing!). We are biased obviously but think the latest version of the website, that will no doubt continue to evolve, is one of the best out there.

3Men2 · 24 May 2019 · Enfields Southampton (46 Oxford Street)

5/5

Google

The team at Enfields provide first class service every step of the way. Very pro-active from start to finish and I would highly recommend!

J · 19 May 2019 · Enfields Pontefract

Agent replied

Thankyou for taking time to leave us a review.

5/5

Google

Pleased with the service and commitment received from the very first valuation right through to completion. They proved themselves to be professional and committed and always followed through on all procedures. They made particularly difficult circumstances bearable and were of enormous help in the whole process; would recommend.

Milton · 13 April 2019 · Enfields Hythe

5/5

Google

I bought through Enfields Hythe. Fast and easy process, me and my family all very satisfied. I would highly recommend them.

Andy · 13 April 2019 · Enfields Hythe

3/5

Google

Rating only, no written review.

Katy · 13 April 2019 · Enfields Hythe

5/5

Google

Rating only, no written review.

Mo · 27 March 2019 · Enfields Southampton (46 Oxford Street)

Agent replied

We appreciate your positive review about your recent experience with us!

4/5

Google

Rating only, no written review.

Kim · 27 March 2019 · Enfields Southampton (46 Oxford Street)

Agent replied

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Enfields Southampton

5/5

Google

Rating only, no written review.

Xiaoping · 27 March 2019 · Enfields Southampton (46 Oxford Street)

Agent replied

We appreciate your positive review about your recent experience with us!

5/5

Google

Rating only, no written review.

Rita · 27 March 2019 · Enfields Southampton (46 Oxford Street)

Agent replied

Hi Rita Green, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

5/5

Google

Rating only, no written review.

Allan · 27 March 2019 · Enfields Southampton (46 Oxford Street)

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Rating only, no written review.

Andrew · 27 March 2019 · Enfields Southampton (46 Oxford Street)

Agent replied

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

4/5

Google

Rating only, no written review.

John · 27 March 2019 · Enfields Southampton (46 Oxford Street)

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.

British Property Awards winners in one year, the group and its branches: 2021.

British Property Awards by year, 2021

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.

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