Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
★★★★★
3,017 reviews across 14 offices and 4 platforms
Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.
2,440
Reviews on Google
All 14 offices
133
Reviews on Facebook
All 14 offices
261
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 46 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 14 offices, most reviewed first. Each has its own page.
Showing 2,434 reviews on Google only. Show every review
5/5
GoogleWhen out viewing with Enfields they always seem to have lots of knowledgeable information. They seem to go the extra mile to meet my needs when looking for a property.
Danny King, thank you for your kind words and this wonderful review!
5/5
GoogleAbsolutely brilliant company, brilliant staff and management. Sold our House quick and easy, hardly had to do a thing. Thankyou everyone at Enfields
Scott Moore, we are so happy to read such a great review about Pontefract!
5/5
GoogleVery pleased with the service, couldn’t have been more helpful, Andrew and the team made one of the most stressful things in life seem so easy, highly recommended.
Thank you for taking the time to let us know how we did. We really appreciate it.
5/5
GoogleHands down the easiest estate agent to deal with in the Pontefract area. Made selling my house as stress free as possible!
We appreciate your positive review about your recent experience with us!
4/5
GoogleEnfields were really helpful in ensuring we received the keys to our property quickly! Joanne and Sophie were especially helpful, thanks guys ??
Thank you for taking the time to let us know how we did. We really appreciate it.
5/5
GoogleFantastic service, very professional and helpful - thank you!
Thankyou for your review, I'm really happy you have found your new home and are settled.
4/5
GoogleEnfields Estate Agents were very helpful in helping us get a home of our taste. Sophie Smith and the rest of the team went the extra mile to help us.
Thankyou for your review, we really appreciate it.
5/5
GoogleI can't express in words how much of a wonderful job Enfields Pontefract did in helping us secure our first home. The advice was informative and un biased throughout the whole process. I would not think twice in recommending then to friends, family and strangers. From the 1 of the directors Andrew to the apprentice Bradley they really were a credit to to the branch.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleI was looking at buying a property through Enfields, I had a meeting with Danielle their in house mortgage advisor and she couldn’t of been more helpful and ensured I was getting the best deal as I was a first time buyer and she guided me through the whole process. Exceptional service!
Hello David Matthewman, thank you; we appreciate your feedback!
5/5
Googlevery efficient, but most of all they communicate with you. they made this sale look straightforward. I would use again.
Thank you again for taking the time to let us know how we did. We really appreciate it and strive on trying to make the process run smoothly.
5/5
GoogleEnfield did an amazing job in allowing me to secure my first home. Their attention to detail and knowledge of the industry was fantastic. They were extremely proactive and aided me every step of the way. Would definitely recommend.
Hi Ryan Sharp, thank you so much for your positive comments about Pontefract!
5/5
GoogleOne of the best estate agents around! Couldn't recommend them enough! They couldn't help me enough and the staff were so friendly and polite. Big thank you yet again at everyone at Enfields.
We appreciate your positive review about your recent experience with us!
5/5
GoogleI would recommend Joanne Boaler at Enfields Estate Agency Pontefract, she is very efficient and always on the ball, always happy to help.
Thankyou for taking time to write a lovely review for us.
5/5
GoogleBig mention to Sophie and Bradley who went above and beyond in their efforts in helping me look for my first time house. Provided me with a lot of information about the process of buying a property. I would highly recommend registering with these guys when looking for your first home.
Hi Jimmy Liddan, thank you for taking the time to leave a review for us at Pontefract. We're happy we could meet your expectations!
5/5
GoogleAmazing service by Enfield staff they have been brilliant within helping me as a first time buyer I would highly recommend Enfield to anyone brilliant service throughout
Thankyou for your feedback
5/5
GoogleUsing Enfields as a first time buyer was easy and hassle free. They carefully explain everything they need from you as well as giving you information on their recommended conveyancing solicitors and mortgage advisers.
Thankyou for your feedback, we are glad you found us helpful.
5/5
GoogleExcellent service throughout the process, staff are really friendly and professional.... I will use Enfields again if I move.... Thank you....
Thankyou for your kind comments
5/5
GoogleDuring the time that our house was up for sale the Enfields team have been nothing but excellent. Regular updates and communication with ourselves and the buyers. Frustratingly we had a couple of people pulling out of nearly completed sales but the team still pushed on with viewings sometimes even out of their own working hours. Thankyou for an excellent job and look forward to working with you on. future projects :-)
Thankyou for your kind review. We are always happy to help you buy and sell properties. Our negotiators are already looking for your next venture. Thanks again.
5/5
GoogleJoanne who was very helpful and supportive throughout the whole process, was great. Gave plenty of good advice which was very welcomed. Thank you for a fantastic journey through this experience which turned out painless. Will certainly use Enfield Estate Agents services again without hesitation, and will recommend with confidence. Mick
Hi Mick Alphonse, we are very happy to have provided you with such a positive experience!
5/5
GoogleEnfields have been efficient in every aspect of the process, from arranging a viewing up to ensuring the sale progresses smoothly. They are very friendly and approachable. I can highly recommend them.
Thankyou for your kind review.
5/5
Google?? HIGHLY RECOMMEND!! ?? After looking for over a year for a property after selling our house, Sophie looked at where previous estate agents were going wrong in meeting our requirements and helped us secure our perfect home. She really listened to what we needed and went out of her way to find it. She found us a property, we viewed and had an offer accepted the same day. Once our offer was accepted Joanne helped us with the progression of our purchase, she kept us fully informed and ensured everything ran smoothly. All of the team at Enfields are very professional and they all went above and beyond for us. I would highly recommend for both buying and selling to use them, they really do care about their clients.
Thankyou for your fantastic review we really appreciate it.
5/5
GoogleWhat a first class service provided by everyone at Enfields. Think other estate agents need to follow your lead. Would like to thank everyone but special thanks to Sophie and Bradley for providing an excellent customer service and never giving up on getting me viewings and lastly to Jo who once the house sold kept me informed all of the way. Would definitely recommend you to anyone selling. Keep up the good work everyone.
Hi Sarah, Thankyou so much for your great review. The whole team are very proud of the service they provide and are glad you were happy with the service.
5/5
GoogleI viewed the most amazing home , Sophi showed me around - I gushed about how wonderful the house was and she joined in and built my excitement . A really lovely lady . Jo was then the person who dealt with us in the actual proceeds of the sale - she has been my emotional rock throughout the sale listening to my frustrated rants and chasing things up . I will never buy a house again - too much stress , however the staff at Enfields are the perfect people to buy a home with ! Thank you for everything
Thankyou so much for your kind review. We wish you and your family many happy memories in your new home.
5/5
GoogleRosie has just begun her apprenticeship at Enfield’s and this wasn’t even noticeable. She has done everything to reassure us and kept us up to date with the process for renting our first home and we greatly appreciate her enthusiasm and efforts to satisfy us!! It has become clear through the short time that Rosie has helped, from viewing to application, that she is developing strongly in her new role. The other staff were also very reassuring and positive and quick to answer any queries we held. The service here was extremely commendable and I’d like to thank all the staff who assisted for making the process as stress free as possible. Strongly recommend!!X
Thankyou for taking time to leave us feedback, we really appreciate it.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.
British Property Awards winners in one year, the group and its branches: 2021.
British Property Awards by year, 20212021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.
The 14 Enfields offices, by town:
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.
