Trusted Agent profile · Hampshire, Dorset and West Yorkshire

Verified

Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

★★★★★ Excellent

3,015 reviews across 14 offices and 4 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,015 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,440

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

131

Reviews on Facebook

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,434 reviews on Google only. Show every review

5/5

Google

Excellent service from all the staff. Sold quite quickly and although the first sale didn't go through, sold a 2nd time and all was good. Lots of viewers and plenty of interest. Would recommend.

Sue · 29 July 2019 · Enfields Pontefract

5/5

Google

Always helpful and answered any questions promptly.

Lesley · 29 July 2019 · Enfields Pontefract

Agent replied

Thank you for your 5* review and comments

5/5

Google

We were really pleased with Enfields from start to finish. Sophie was filled with enthusiasm and really worked hard to get viewings. We had lots of contact from Charlotte and Sophie within the the first week of being up for sale. By week 3 we had sold - I couldn't believe it. After that Jo was really efficient with the solicitors and got the sale through in 8 weeks. I couldn't have asked for a better service. Thanks so much for all that you did Enfields. Clare, Jenny, Patch, Ralph and the chickens.

Clare · 29 July 2019 · Enfields Pontefract

5/5

Google

Enfields did a great job at negotiating the purchase of a property we recently bought for rent. They were extrememly professional and helpful throghout the whole process. Joanne even came out to meet me and my partner with the vendor during after hours to witness the conversation about boundries and was quick to follow up with telephone calls and text messages to get the contract completed on time. We thank her for her speedy, friendly and efficient service! We would highly recommend the services of Enfields and we will be using them again in the near future.

Sam · 29 July 2019 · Enfields Pontefract

Agent replied

Thankyou

5/5

Google

Great experience. Worked had and did lots for me when I was in a difficult position. Can't believe I'm saying this about an estate agent, but highly recommended

Jonathan · 29 July 2019 · Enfields Pontefract

5/5

Google

Enfields provided us with both a professional and friendly service throughout. From our initial appointment there was no doubt that we would appoint them to sell our property, based on the individuals we were dealing with and their statistics. The team promptly arranged viewings to our property and this was managed very well. We couldn't have asked for more, they stayed in regular contact with us and provided feedback within 24 hours of any viewing, which was invaluable. Our property successfully sold within 9 days of going on the market. Enfields successfully worked for us to achieve the full asking price, handling all negotiations without fuss or drama. Enfields made the process of selling our house simple and with as little stress as possible. Each member of the team was friendly and always willing to help, everyone was knowledgable and knew the details of our property and potential buyers. Enfields were recommended to us, they lived up to this recommendation and from our experience we would not hesitate to recommend Enfields to family and friends.

Rachel · 29 July 2019 · Enfields Pontefract

4/5

Google

Great service and communication.....would definitely recommend!

Richard · 29 July 2019 · Enfields Pontefract

Agent replied

Thankyou for your kind comments

5/5

Google

Fantastic service, kept me informed all throughout the process and sold my house super quickly. Sean was amazing, he works hard and is very helpful. I would certainly use Enfields again. Thanks guys.

Donna · 29 July 2019 · Enfields Pontefract

5/5

Google

Friendly reliable and always on the end of the phone to answer any queries or questions at any time day or night. Always willing to go the extra mile. Would highly recommend to others.

Louise · 29 July 2019 · Enfields Pontefract

Agent replied

Thankyou

5/5

Google

Really proactive was a pleasure using Enfields to sell our house. Wouldn't hesitate to recommend.

Jemma · 29 July 2019 · Enfields Pontefract

Agent replied

Thankyou for your 5 star rating, we really appreciate it.

5/5

Google

I own a number of properties in West Yorkshire and had become dissatisfied with my letting agent. I contacted Enfields in Pontefract after a recommendation from a friend. They were fantastic from the very first phone conversation I had with Andrew, through to meetings with Chris. They have a very enthusiastic "can-do" attitude, professional, thorough and always follow things up and keep you informed. Their fee rate is also very competitive and they offer an excellent one stop service. Everything is taken care of and you can trust them to manage your properties, allowing you the time to get on with other areas of a busy life, just what I was looking for. Wouldn't hesitate to recommend this company.

Carl · 29 July 2019 · Enfields Pontefract

5/5

Google

I recently bought a property through Enfields Pontefract office and was extremely impressed by their total professionalism and most helpful attitude. Sophie particularly went out of her way to help with all aspects of the purchase and kept in frequent contact as I was living some distance away. The manager, Chris, was always on hand, too to offer advice and answer questions. I cannot praise the team highly enough and if and when I do sell this lovely home, then it will certainly be through Enfields!!

Sheila · 29 July 2019 · Enfields Pontefract

5/5

Google

Enfields were brilliant. They informed us of every step that was taken as soon as it was taken. They answered any queries promptly and kept the ball rolling.

Stevie-Lee · 29 July 2019 · Enfields Pontefract

Agent replied

Thankyou for your 5 star rating, we really appreciate it.

5/5

Google

Whilst purchasing my house I had already had several other estate agents who I was not impressed with, Joanne at Enfields has being so helpful keeping me informed with each stage of the sale and explaining all the technical terms. Unlike my previous estate agents who were pushy Joanne has ensured I do what is best for myself not the company. I would defiantly use enfields again should I need to, they have made the whole transaction as stress free as possible from the very first contact Sadie Bedingham

Sadie · 29 July 2019 · Enfields Pontefract

Agent replied

Thankyou for taking time to write us a review

5/5

Google

Having had some really bad experiences with estate agents, I was weary about trying yet another. From the word go, Sophie made an amazing impression on me. Professional, friendly, reassuring and certainly knew what she was talking about. I thought that this was too good to be true. How wrong I was. Throughout the process, the team at Enfields in Pontefract delivered everything we were told they would do. Regular updates, texts to confirm viewings, regular contact and always happy to help with any questions. When they were doing viewings, they respected the property and left the property as they found it. On completion, they kept in regular contact with solicitors and myself to make sure all went through as smoothly as possible. From my sister and myself, Thanks to Sophie and all the team. A credit to estate agents - others could learn a lot from you.

Peter · 29 July 2019 · Enfields Pontefract

5/5

Google

As a first time buyer with no knowledge of property they had to had to help a lot more than they should but were still polite and accommodating! Thanks!

Emily · 29 July 2019 · Enfields Pontefract

Agent replied

Thankyou for your 5 star review

5/5

Google

Outstanding Staff made the sale simple and hassle free. Would recomend to anyone wanting a fast efficient friendly service as our property sold within 5 weeks of being marketed.

Darren · 29 July 2019 · Enfields Pontefract

Agent replied

Thankyou for your kind comments.

5/5

Google

Enfields were brilliant from day 1. They took complete control of the sale of my late mum's house right from their initial visit to the property. They arranged countless accompanied viewings which we couldn't have dealt with being over an hour's journey away, along with an open viewing morning. There were always follow up phone calls to keep up fully informed after each viewing, along with text messages letting us know each time a viewing had been arranged. The whole experience has been virtually flawless and resulted in a quick sale at the full asking price. The staff are all friendly, polite and willing to help and we would definitely recommend them to anyone considering selling their property.

Joy · 29 July 2019 · Enfields Pontefract

5/5

Google

We have found Enfields to be very professional. They have kept in touch regularly by telephone, text, e-mail and accompanied viewings. We wouldn't hesitate in recommending them.

Maureen · 29 July 2019 · Enfields Pontefract

Agent replied

Thankyou

5/5

Google

We had a great service from Enfields. Our house sold very quickly, even before it made it to the Internet due to their client list. We were updated throughout the process and would highly recommend to anyone.

Melissa · 29 July 2019 · Enfields Pontefract

4/5

Google

Enfields were excellent with organising and undertaking the viewings and giving regular communications and updates without us having to chase this up. All the team are approachable and friendly but more importantly they are reliable. My only criticism would be that their preferred solicitor did not meet these high standards.

Mikeyljac · 29 July 2019 · Enfields Pontefract

5/5

Google

When I was looking for a house I used Enfields solicitors and they were really good. Joanne helped me with any questions I had which was really helpful. I would definitely recommend them.

Paul · 29 July 2019 · Enfields Pontefract

Agent replied

Thankyou for your 5 star rating, I really appreciate it. I enjoy helping my clients and I'm glad I was helpful. It's nice to hear our recommended solicitors were also good. (Joanne Boaler- Customer Care Representative)

5/5

Google

Enfields at Pontefract provided us with a great service and I would highly recommend them. Good communications from the start and very proactive with maintaining the momentum when sold, which took only 3 1/2 hours on the first day of viewings being accepted. 3 weeks later we have completed, what more could you ask for??

M · 29 July 2019 · Enfields Pontefract

5/5

Google

We recently bought our house from Enfields. We found them to be a friendly and professional company. We first told them we were seeking a house and they went above and beyond to try and find us the right house with the criteria we gave, which was .quite a list. Thank you Enfields

Leanne · 29 July 2019 · Enfields Pontefract

Agent replied

Thankyou for your kind words.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.

British Property Awards winners in one year, the group and its branches: 2021.

British Property Awards by year, 2021

Source: The British Property Awards winners lists, as published, linked by year.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 485.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent