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Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

★★★★★ Excellent

3,015 reviews across 14 offices and 4 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,015 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,440

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

131

Reviews on Facebook

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,434 reviews on Google only. Show every review

5/5

Google

We've sold 3 properties though Enfield's in Bitterne, and every time we've had excellent service. We've even relied on expert advice when it comes to renovation - which has been priceless. Selling a home or project can be a really stressful time, however Daryl and Kevin have been spot on in terms of helping us through the various different stages of the process and managing expectations. Absolutely no waffle, just upfront and honest service. Will recommend and continue to use Enfield's in the future.

Fiona · 29 July 2019 · Enfields Bitterne

Agent replied

Thank you for the great review Fiona!

5/5

Google

Amazing service... best estate agent, wish I used them from the word go and not a cheaper agent... the service is the top here, they are constantly in contact with you which is great, from the beginning when daryl first came to the flat to valuate to now where we are in the process of a sale.. they've been great! Thanks to ALL the guys in the office you have all been great. . And I will be recommending you always.

Caroline · 29 July 2019 · Enfields Bitterne

5/5

Google

We are near to completing on our first house purchase with Enfields. The service has been excellent and we have always had quick, professional responses to our emails. Kevin has been very helpful with liaising with us in the final stages. Daryl who showed us around was accommodating and patient when we were showing the parents and in-laws around too! Sam always sounded happy when answering calls in the office. Thank you for making our first purchase a pleasant one. Can't wait to get the keys next week!

Bryan · 29 July 2019 · Enfields Bitterne

Agent replied

Thank you for your kind comments they are appreciated. We hope you enjoy your new home!

5/5

Google

Brilliant service throughout, would like to thank Kevin, Daryl and the team for there patience. Big thanks to Kevin for chasing and keeping us and our buyers informed all the time and being understanding. Would highly recommend Enfield Bitterne and wouldn't hesitate to use them again. thanks for all your hard work.

Dean · 29 July 2019 · Enfields Bitterne

Agent replied

Hi Dean, Thank you for your kind review and for being so patient. Enjoy your new home!

5/5

Google

I have just sold my property through Enfields and have had excellent service, I cannot express how much help and support I have received through this extremely stressful time. Kevin has kept me informed and contacted me at least once a week with updates on the sale. I am please that we have now completed and moving next week. A big THANK YOU to the Enfields team.

Tracey · 29 July 2019 · Enfields Bitterne

Agent replied

Thank you for the great review and your patience Tracey!

5/5

Google

Buy our first home with them, very nice people

Yu · 29 July 2019 · Enfields Bitterne

Agent replied

Hi Yu - Thank you for your great feedback, we appreciate you taking the time to do this - Kind Regards - Enfields

5/5

Google

Kevin and his team were fantastic throughout a pretty long process of selling our house. We were updated regularly, and every stage was made clear and easy. Would defintely recommend Enfields!

Dave · 29 July 2019 · Enfields Bitterne

Agent replied

Hi David, thank you for the review. We are delighted we were able to assist.

5/5

Google

Brilliant and professional service for both lettings and sales, I have used them for both. Kevin and his team run a great business and are very responsive to queries and extremely helpful. I would highly recommend them to sell or let your property.

Mark · 29 July 2019 · Enfields Bitterne

Agent replied

Hi Mark, thank you for the great review. All the best - Enfields Bitterne

5/5

Google

We had a bit of an odd request when we first approached Enfield’s as we saw our old family home on the market, unfortunately it sold super quick however we then looked into selling our home and purchasing a new one. Kevin and his team were always on the ball and from start to finish we have always been in the loop and dealt with professionally. I can’t thank the team enough for all their help, we would definitely be using them again if we move and would recommend them to anyone in a heartbeat! Thank you again Enfield’s!

Sophie · 29 July 2019 · Enfields Bitterne

Agent replied

Hi Sophie, Thank you for your review about Enfields - Bitterne and for any future recommendations. We hope you will enjoy your new home! Kind Regards Enfields - Bitterne

5/5

Google

I would give Enfields 10 stars if I could! Myself and my husband have recently gone through the process of buying a house through Enfields. Kevin has been fantastic and the communication has been first class. Always keeping us up to date and very quick to deal with an issues. I couldn't thank him enough. A special mention to Darryl who also has been brilliant!

KERRY · 29 July 2019 · Enfields Bitterne

Agent replied

Hi Kerry, thank you so much for your very kind words, they are appreciated. We do hope you will enjoy your new home.

5/5

Google

We bought a house through this team. We viewed a lot of houses over a year period and Rio and Darrel showed us around quite a few. They were always polite and friendly and never pushy. Once we found one we loved Kevin took over our purchase. Kevin's customer service is amazing! We were always kept informed, he always got back to our queries promptly and we felt as though he genuinely cared about our situation. Should we ever move again we would certainly put our sale through them. Cannot recommend highly enough.

Crystal · 29 July 2019 · Enfields Bitterne

Agent replied

Hi Crystal, thank you for the wonderful review. We hope you can now finally enjoy your new home! Congratulations!

5/5

Google

I recently purchased my first flat through Enfields. It was a great experience, starting with Rio showing me round the property and then Kevin taking over for the duration of the sale. This was a particularly lengthy and often times frustrating purchase, but Kevin made me feel at ease and always well-informed. I would happily recommend Enfields to anybody looking to make a purchase! Much better than some of the other estate agents in Southampton!

Jack · 29 July 2019 · Enfields Bitterne

Agent replied

Hi Jack, thank you for taking the time to complete the review, this is appreciated. I am sorry your purchase took so long but we hope you are now enjoying your new home!

5/5

Google

From start to finish. Kevin and his team have been completely professional and a pleasure to deal with, keeping me updated throughout my house sale. Many thanks to Kevin, Daryl, and Rio for their hard work.

David · 29 July 2019 · Enfields Bitterne

Agent replied

Hi David, thank you for your kind words they are appreciated. We wish you all the best - Enfields - Bitterne

5/5

Google

An excellent independent estate agent who are very friendly, approachable and responsive. Kevin is great at sales progression and endlessly patient. Sold two houses for us and always kept us well updated throughout every stage.

Lucy · 29 July 2019 · Enfields Bitterne

Agent replied

Hi Lucy, thank you for your extremely kind words they are appreciated. We wish you all the best. Kind regards Enfields - Bitterne

5/5

Google

very pleased with the service i received from Kevin and the team. Thanks for all your help, which was very much appreciated.

Gavin · 29 July 2019 · Enfields Bitterne

Agent replied

Hi Gavin, thank you for the review. It is much appreciated, we wish you all the best in your new home.

5/5

Google

Having recently moved into my first apartment in Southampton, using Enfields has been the easiest and most painless experience. Kevin and Amy from Enfields, Bitterne were the two agents that dealt with my case, but the entire team at Bitterne have gone above and beyond with helping me! They've been able to answer every question I have thrown their way, they've been able to provide answers and even take the time to follow-up and explain the process every step of the way and it's been totally painless and stress-free. I couldn't be happier with the service and the results! I cannot thank Kevin, Amy and the entire team for making all this possible, and I cannot recommend Enfields Estate Agents enough, and I'll be sure to contact them again when I decide to relocate again!

Tom · 29 July 2019 · Enfields Bitterne

Agent replied

Hi Tom, thank you for the review and your kind words. We really do appreciate this. Kind Regards - Enfields Bitterne

5/5

Google

House sale completed today. What to say about this experience? My husband and I had a very frustrating time with the first estate agent. After almost 2 months time wasting, we came to Enfields Bittern branch. Kevin, Daryl and the team just turned things around. Compared to the first one, they are trusted, reliable and professional, provide top class service, you always can speak to them whenever need. They are building a great reputation in local area. They sold my neighbour’s successfully as well! From our experience, we definitely highly recommend them. Also the advices to the sellers are please trust them, give time to let market react (I know some agency sounds very confident and promise you something), they will sort out things and succeed for you!

Shan · 29 July 2019 · Enfields Bitterne

Agent replied

Hi Shan, thank you for your very kind words. We are delighted we were able to assist you. We wish you all the best - Kind Regards Enfields Bitterne

5/5

Google

Top class service by Kevin from Bitterne branch. After being stood up by another agent before a viewing who were marketing the same house, rang Enfields and booked a viewing through them promptly. Rio was very patient even when showing us around for the 3rd time. Very responsive and professional estate agents. Quick to get back to you with answers and very easy to approach. Hope do deal with you again in future.

Bibek · 29 July 2019 · Enfields Bitterne

Agent replied

Hi Bibek, thank you for taking the time to leave this review. We do appreciate this and hope you will enjoy your new home. Kind Regards Enfields - Bittern e

5/5

Google

Kevin and the team have been fantastic, very professional and supportive throughout. A big thank you once again for helping make the process as stressless as possible

Laura · 29 July 2019 · Enfields Bitterne

Agent replied

Hi Laura, thank you for the review. We appreciate you taking the time to do this. We wish you all the best for the future

5/5

Google

Enfields Bitterne office sold my flat quickly and gave a very professional service. Kevin seemed to be 'on the case' at all times and undoubtedly held the sale together. I was most impressed and would highly recommend Enfields to anyone contemplating selling.

Tim · 29 July 2019 · Enfields Bitterne

Agent replied

Hi Tim, Thank you for your kinds words. We are delighted we were able to assist you and wish you all the best for the future.

5/5

Google

Truly amazing service, I would personally and earnestly recommend Kevin and his team to anyone except there selling or seeking a home. Cheerful and friendly service at all times.

John · 29 July 2019 · Enfields Bitterne

Agent replied

Hi John, thank you for your very kind words. We do appreciate this. We hope you will enjoy your new home.

5/5

Google

Having had the worst experience with estate agents previously, I can honestly say Kevin and his team at Enfields have restored my faith that there are some good people left in the world! Kevin in particular has been brilliant. I was in a long chain and there were no end of hassles along the way but he always kept me up to date and was honest throughout, totally managing everyone’s expectations. Combined with a quick sale at the offset, Enfields have changed my mind and I no longer hate all estate agents! An absolute pleasure to deal with and I would thoroughly recommend them.

Louisa · 29 July 2019 · Enfields Bitterne

Agent replied

Hi Louisa Thank you for your very kind words. We are delighted we were able help you move and restore your faith that there are some good Estate Agents out there. Enjoy your new home, Thanks again.

5/5

Google

Rating only, no written review.

Toshka · 29 July 2019 · Enfields Pontefract

Agent replied

Hi, We appreciate your positive review about your recent experience with us! Thanks again

1/5

Google

Rating only, no written review.

Xangel26x1 · 29 July 2019 · Enfields Pontefract

Agent replied

Thank you for taking time to rate us. Without any comments it is difficult to understand your concerns. As you are anonymous, we are unable to contact you to discuss this further.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.

British Property Awards winners in one year, the group and its branches: 2021.

British Property Awards by year, 2021

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 485.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.

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