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Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

★★★★★ Excellent

3,017 reviews across 14 offices and 4 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,440

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

133

Reviews on Facebook

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.

British Property Awards winners in one year, the group and its branches: 2021.

British Property Awards by year, 2021

Source: The British Property Awards winners lists, as published, linked by year.

Reviews on Google

Showing 2,434 reviews on Google only. Show every review

4/5

Google

Me and my boyfriend went through Enfields to rent our first flat together. Elliot showed us around and was nothing but helpful, answered any questions we had and his response time when communicating with him was impeccable

Chloe · 20 October 2025 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

As a student I’m sure you can imagine that we are skeptical of certain agencies but Enfields have been great. Elliott showed us a few properties the other day and he was delightful. Answering any questions we may have and telling us as much as he could about the property to ease our minds. Had a really great experience :)

Santana · 20 October 2025 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

We used enfields after finding a property through Rightmove. From the first viewing to the moving day all was stress free. Elliott was the guy we was dealing with for the viewings, he was happy for us to look around in our own time didn’t feel rushed at all. Thankyou to all at Enfields in winton in finding our home.

Jack · 20 October 2025 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

James was great, he listened to all of our concerns and ideas of what we wanted and took every single one into consideration and helped us get the perfect house for our 3rd year

Emma · 20 October 2025 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Huge thanks to Enfields in Winton for helping us sell our house. Thanks to Bethany at the start of the sales process, and a massive thanks to Rachael (Clark) as she kept things on track with a very tricky chain. Always friendly and professional in every communication we had. Answering all the questions, guiding and supporting us right up to completion and checking in after. We would highly recommend Enfields to anyone who is buying or selling property. Sue and John

John · 20 October 2025 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Being in the letting market as a multiple property buy to let investor for over 3 decades , I am happy to say the this Branch of Enfields provided me with One of the Best if Not the Best, Property Management Service. My Special Thanks to all, Monika Hornsby, Sara Hazell, Charlie Manley Seele and Jordan Shawer

S · 13 October 2025 · Enfields Southampton (347 Shirley Road)

5/5

Google

I’m renting a one-bedroom apartment through Enfields and I couldn’t be happier with my experience. Annah handed over the apartment, took the time to show me everything and provided a brochure with detailed photographs documenting its condition at the time of handover. She was very kind and welcoming, and she has been just as helpful ever since. I highly recommend Enfields Letting Agents

Norbert · 11 October 2025 · Enfields Southampton (46 Oxford Street)

5/5

Google

I recently got moved into a new property, I had the help from Anna Gee she was amazing from every step of the process, always kept me In the loop. Thank you Anna - Amanda

Sam · 11 October 2025 · Enfields Southampton (46 Oxford Street)

5/5

Google

Since 2023, my letting property manager Sarah Hazell, has been exceptionally helpful throughout the process of letting my property. Her communication has been consistently clear and timely, and she has ensured I’ve been well-informed at every stage. I’ve greatly appreciated her valuable advice and support whenever needed, and I have full confidence that my property is in safe and capable hands. Thank you for all your hard work and dedication over the past years. Vasilica B.

Vio · 11 October 2025 · Enfields Southampton (46 Oxford Street)

1/5

Google

If you're a potential tenant - avoid this agency at all costs. Unsurprisingly, the majority of reviews you will read on this will be from landlords or sellers, but there's a lack of reviews from actual tenants about their experiences. So here's a first. Enfields will be your best friend when you're dealing with the lettings department. However once you have signed the contract and moved in you will deal with the property management department, who are nothing but nightmares. The communication from Enfields is beyond nonexistent, you will have better luck getting replies and answers from a brick wall. If you report faults don't expect them to be dealt with, even if it is a legal responsibility for the landlord to fix. Don't even expect a response at all, and if you do manage to get through to them over the phone instead, you will be fobbed off with rubbish excuses, or told it will be dealt with soon, but months will pass, and the same replies will be given. I am an experienced renter, having lived in many properties in my lifetime so far around the country, majority with estate agencies, and Enfields is 100% one of the worst I have experienced. It took 7 weeks to get my deposit back. Not because of any dispute or issue, but because I would not get a reply when asking where it was, "sorry we've been busy" would be the answer after chasing for 2 months. I spent more time chasing them about my property, then they spent actually managing it and doing their jobs. Unfortunately it got to the point of threatening legal action before Enfields would even begin to reply. And only once I'd submitted the documentation to take the landlady to court, I finally got an answer. So in summary, if you're looking for a rental property, save yourself the hassle, even if it's the house of your dreams, it is not worth it. I will forever avoid any property managed by this joke of an agency, and I would suggest anyone reading this to do the same. I don't often write reviews, but my experience was so bad, this was a necessity to warn others. Avoid. At all costs.

Dean · 11 October 2025 · Enfields Southampton (46 Oxford Street)

5/5

Google

Recently sold my property with Enfields and I'm very happy with the service. The photos were great quality and they really went the extra mile. We had challenges with buyers dropping out, but Kayleigh was amazing, always chasing and keeping me updated. Without her efforts, i don't think the sale would have gone through!

Marcos · 11 October 2025 · Enfields Poole

5/5

Google

We recently sold a property through Enfields in Poole and had quite a challenging journey. We faced setbacks with buyers dropping out, one of them keeping us waiting for two months only to pull out at the end. Despite this, Jack and James were fantastic, they were proactive, persistent, and worked tirelessly to find new buyers. Within just a couple of weeks they secured another deal, and ultimately got the sale completed. Throughout this stressful time, Jack always offered the best advice and never gave up on getting us through to completion. Kayleigh was also brilliant, always prompt with her replies and keeping us regularly updated. A huge thank you to the team at Enfields Poole, we wouldn’t have got there without your hard work and dedication. Highly recommended!

Saurav · 11 October 2025 · Enfields Poole

1/5

Google

Rented a flat with Enfields. They (eventually) sent round contractors to deal with severe mould, and the contractors damaged some jewellery which was a gift from family. This all happened over a year ago and I still have had no resolution, …

Georgina · 20 September 2025 · Enfields Bournemouth (383 Wimborne Road)

1/5

Google

do not use. I was interested in a studio apartment and started the process of renting. After paying the first deposit (holding) I was trying to get in contact with the lady …

Constance · 20 September 2025 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Excellent service from the Team all the way through my move. Highly recommended

Louise · 17 August 2025 · Enfields Poole

5/5

Google

The Devil works fast, but Patrick Duffy works faster. As a first time seller I was nervous selling my property, due to an uncertain market. After getting an estimate from a reputed agent in the Moordown area that was 10k less from what I thought my property was worth, I was recommended Enfields - and it was the right call. Patrick was the agent I worked with and it was a very different experience from the others I consulted with when shopping around - honest, no nonsense, and full of useful advice and experience - Patrick didn't promise anything he couldn't deliver. The main points that made me choose Enfields was: - Patrick's experience and genuine confidence in the value of my property and it's features. - Enfields ongoing track of quickest sales in the area on average - and that's not an exageration. - The fact they understand the best buyers profile for your property and don't just arrange 20 viewings of time wasters - they pair the right people to the right properties, doing the right thing for the buyers and the sellers. - There was no hard sale or pushing of marketing services I didn't need - like I said, honest and down to earth. Within a few days professional photos were taken (by Patrick) and my property was listed. Within 24h of listing I had a viewing. Within 3h of the viewing we had an an offer. If anything I felt bad that all the effort put into the listing was gone from OnTheMarket so quickly ahaha. Enfields selling averages were not lying. This might not be the case every time, but the effort and speed put into setting up, and buyer->property matching speaks for itself and is definitely worth every penny. From then on, Rachael Clark handled the communication during the sale process, and would proactively reach out whenever there were any updates on the process. The personal touch of both Patrick and Rachael to even call just congratulate on the completion day, went to show the personal and friendly treatment the have for their customers. I'm very happy with Enfields, I am recommending them to everyone, and when I buy again, it will definitely be through them.

Catarina · 8 August 2025 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

By far the nicest, friendliest and most knowledgeable estate agents we used. James was fab and would definitely recommend.

Alex · 20 July 2025 · Enfields Poole

1/5

Google

Very disappointing experience. I provided every document they asked for honestly and on time, but despite this, they rejected my application with unclear reasons. They took my holding deposit before giving me a tenancy agreement and then changed their terms later. Communication was poor, and I felt treated unfairly throughout the process. I wouldn’t recommend this agency based on my experience.

Sahar · 16 July 2025 · Enfields Southampton (46 Oxford Street)

5/5

Google

We have just purchased a property with the help of Jack , Kayleigh and James from Enfields estate agents who provide us with immediate help which made the purchase of the property quick and stress free they were always aproachable and responsive along with up to date updates and clear guidance throughout the process and a big thanks to Jack for introducing the property to us as our choice by understanding our preference from prior viewings then to Kayleigh for giving us the guidance and responses every time and to James for arranging viewings. We are hundred percent satisfied with the service .

Josmi · 12 July 2025 · Enfields Poole

1/5

Google

The agents of Enfields are awful. They are always on annual leave and there is no one to follow up our case. I currently have a renting contract with Enfields. At the end of April this year, I asked for a change of contract and the request was confirmed. But there has been no progress for over a month. There was never an update or an explanation in the delay. I sent a chasing email again on last Saturday and there is still no reply. Now the existing contract expired and I am asked to pay rent again for at least two months which costs more than £2,000. That amount could have been saved if the change of contract was completed in time.

Yinkwan · 16 June 2025 · Enfields Southampton (46 Oxford Street)

5/5

Google

I have worked with Adrian for over ten years on my property portfolio and am very pleased with the service he provides. He is always very friendly, professional and available and finds great tenants for my properties. I have never been let down once and if there is ever a problem, he works to solve it right away. He is very experienced and knowledgeable on the Southampton and Eastleigh areas and a credit to the industry.

Susie · 13 June 2025 · Enfields Southampton (46 Oxford Street)

5/5

Google

We couldn’t have been happier with the process of selling our home. Everyone who we dealt with within the company were very professional. Anything questions or advice we needed they would answer our questions quickly. Which was reassuring when going through what could be a stressful process.

Emma · 11 June 2025 · Enfields Poole

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.

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