Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
★★★★★
3,015 reviews across 14 offices and 4 platforms
Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,015 reviews on four platforms, rated 4.5 out of 5 overall.
2,440
Reviews on Google
All 14 offices
131
Reviews on Facebook
All 14 offices
261
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 46 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 14 offices, most reviewed first. Each has its own page.
Showing 2,434 reviews on Google only. Show every review
1/5
GoogleRating only, no written review.
We are sorry to see your 1 star review. We don't seem to have any records of your details so we are unable to respond on your disappointing rating as you can see from our other reviews this is very unusual.
5/5
GoogleA* agent would highly recommend
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleA* agent would highly recommend
Nathan Jarvis, thank you for the high star rating!
5/5
GoogleFriendly, knowledgeable staff that have helped me in quite a few instances.
Jamie Simpson, thank you for your kind review; we are happy to pass along your comments to the team here at Pontefract!
5/5
GoogleExcellent customer service, the staff are very professional but also very friendly and welcoming.
We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
5/5
GoogleVery pleased with the service, couldn’t have been more helpful, Andrew and the team made one of the most stressful things in life seem so easy, highly recommended.
Thank you for taking the time to let us know how we did. We really appreciate it.
5/5
GoogleOutstanding teamwork from Enfields who showed professionalism, patience and courtesy throughout the entire stressful business of house selling. A cut above ! Thank you.
Hi Jennifer Ellis, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information. Take care!
5/5
GoogleI would recommend Joanne Boaler at Enfields Estate Agency Pontefract, she is very efficient and always on the ball, always happy to help.
Thankyou for taking time to write a lovely review for us.
5/5
Googlevery efficient, but most of all they communicate with you. they made this sale look straightforward. I would use again.
Thank you again for taking the time to let us know how we did. We really appreciate it and strive on trying to make the process run smoothly.
5/5
GoogleAmazing service by Enfield staff they have been brilliant within helping me as a first time buyer I would highly recommend Enfield to anyone brilliant service throughout
Thankyou for your feedback
5/5
GoogleWhen out viewing with Enfields they always seem to have lots of knowledgeable information. They seem to go the extra mile to meet my needs when looking for a property.
Danny King, thank you for your kind words and this wonderful review!
5/5
GoogleDanielle the mortgage advisor in branch helped me and my partner to achieve a good deal on our mortgage after shopping around at several advisors.
Jamie Baker, we are glad we could help!
5/5
GoogleThe team at Enfields provide first class service every step of the way. Very pro-active from start to finish and I would highly recommend!
Thankyou for taking time to leave us a review.
5/5
GoogleI am a landlord of several properties, I first started dealing with Enfields several years ago. The team always alert me when is there is a good investment property to be viewed before it goes on Rightmove Top service.
We appreciate your positive review about your recent experience with us!
4/5
GoogleEnfields were really helpful in ensuring we received the keys to our property quickly! Joanne and Sophie were especially helpful, thanks guys 😊 …
Thank you for taking the time to let us know how we did. We really appreciate it.
4/5
GoogleEnfields Estate Agents were very helpful in helping us get a home of our taste. Sophie Smith and the rest of the team went the extra mile to help us.
Thankyou for your review, we really appreciate it.
5/5
GoogleA big thank you to Enfields Estate Agents for helping us find the most stunning property! We cannot wait to move in to it & the staff could not have been more helpful! Thank you to Bradley and the team!
Thankyou for taking time to write us a lovely review
5/5
GoogleThe team at Enfields are gifted at doing what they do. Sold my house in 3 weeks, Efficient, No Hassle and Good Communication throughout. Will definitely use them again *****
Thankyou for your kind review. We really appreciate it.
5/5
GoogleAbsolutely amazing service from start to finish. Nothing was too much trouble, from the first viewing to getting the keys, Enfields made the whole search for our perfect home a very pleasant experience. Highly recommended 🥰 …
Thankyou for your 5 star review, we really appreciate it and we 're glad you had a pleasant experience.
5/5
GoogleBig mention to Sophie and Bradley who went above and beyond in their efforts in helping me look for my first time house. Provided me with a lot of information about the process of buying a property. I would highly recommend registering with these guys when looking for your first home.
Hi Jimmy Liddan, thank you for taking the time to leave a review for us at Pontefract. We're happy we could meet your expectations!
5/5
GoogleI was looking at buying a property through Enfields, I had a meeting with Danielle their in house mortgage advisor and she couldn’t of been more helpful and ensured I was getting the best deal as I was a first time buyer and she guided me through the whole process. Exceptional service!
Hello David Matthewman, thank you; we appreciate your feedback!
5/5
GoogleUsing Enfields as a first time buyer was easy and hassle free. They carefully explain everything they need from you as well as giving you information on their recommended conveyancing solicitors and mortgage advisers.
Thankyou for your feedback, we are glad you found us helpful.
5/5
GoogleI can't express in words how much of a wonderful job Enfields Pontefract did in helping us secure our first home. The advice was informative and un biased throughout the whole process. I would not think twice in recommending then to friends, family and strangers. From the 1 of the directors Andrew to the apprentice Bradley they really were a credit to to the branch.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleEnfields have been efficient in every aspect of the process, from arranging a viewing up to ensuring the sale progresses smoothly. They are very friendly and approachable. I can highly recommend them.
Thankyou for your kind review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.
British Property Awards winners in one year, the group and its branches: 2021.
British Property Awards by year, 20212021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 485.
The 14 Enfields offices, by town:
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.
