Trusted Agent profile · Hampshire, Dorset and West Yorkshire

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Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

★★★★★ Excellent

3,015 reviews across 14 offices and 4 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,015 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,440

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

131

Reviews on Facebook

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers80 reviews

5.0 / 5 Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Laura, 7 September 2018Read all 80 from sellers

Buyers46 reviews

4.8 / 5 This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Steven-Mark, 14 November 2017Read all 46 from buyers

Landlords19 reviews

4.9 / 5 I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Judi, 14 March 2017Read all 19 from landlords

Tenants5 reviews

4.2 / 5 We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Chris, 3 September 2016Read all 5 from tenants

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,434 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Mandy · 14 December 2019 · Enfields Pontefract

Agent replied

Thankyou for your 5 star review

5/5

Google

Very professional amazing team.

Helen · 9 December 2019 · Enfields Pontefract

Agent replied

Thankyou so much for your feedback

4/5

Google

Ollie and Luan did a great job selling our property (which unfortunately fell through 3 times, but through no fault of their own!) They were very patient and Luan worked tirelessly to keep in touch with the parties above and below us in the chain in order to keep things on track and everyone updated. Would definitely recommend.

Jenny · 4 December 2019 · Enfields Eastleigh (13 Market Street)

Agent replied

Thanks Jenny. Luan is a dedicated sales chaser, a job she enjoys very much!

5/5

Google

I recently purchased a property through Enfields. I have bought and sold many properties over the years and across the South of England and dealt with many estate agents. I rate Enfields as the best I have experienced. Kevin Ashley is excellent at chain management and phoned me at least once a week to give an update and to ensure that my own sale through another agent was on track. I highly recommend Enfields to anyone selling. Kevin and the branch were extremely friendly and professional and better than our own selling agent that we had to pay for! Many thanks!

Katie · 4 December 2019 · Enfields Bitterne

Agent replied

Hi Katie, Thank you for your very kind words, they are appreciated, we are delighted we were able to assist and wish you all the best in your new home!

5/5

Google

We have been using Enfields Agency for over three years. Very happy with all the service, very friendly, professional, maintenance always quick . Big thank you to Kate, she really stands out. Definitely would recommend this letting agency

Hanna · 3 December 2019 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Kate was so lovely and helpful on finding us a property. She really went out of her way to make sure we found what we was looking for.

Demi · 3 December 2019 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

I dealt with Kate Hughes as my property manager and everything ran smoothly throughout the tenancy, she was always available when needed and help with any queries I had efficiently

Bradley · 3 December 2019 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Rating only, no written review.

Anna · 2 December 2019 · Enfields Southampton (347 Shirley Road)

Agent replied

We appreciate your positive review about your recent experience with us!

5/5

Google

Rating only, no written review.

Marianne · 2 December 2019 · Enfields Southampton (347 Shirley Road)

Agent replied

We appreciate your positive review about your recent experience with us!

5/5

Google

Rating only, no written review.

Victor · 2 December 2019 · Enfields Southampton (347 Shirley Road)

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Rating only, no written review.

Christos · 2 December 2019 · Enfields Southampton (347 Shirley Road)

Agent replied

We appreciate your positive review about your recent experience with us!

1/5

Google

Rating only, no written review.

László · 2 December 2019 · Enfields Southampton (347 Shirley Road)

Agent replied

Hi László, thanks so much for the 1 stars! Your review really makes a difference, so thanks again. Hope to see you again soon! Thanks, undefined

5/5

Google

Rating only, no written review.

Tes · 2 December 2019 · Enfields Southampton (347 Shirley Road)

Agent replied

Thank you for your review, its much appreciated! Best Wishes, Enfields Southampton

5/5

Google

Enfields were excellent throughout my purchase

David · 2 December 2019 · Enfields Southampton (347 Shirley Road)

Agent replied

David F, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! We hope to be of service to you again in the future.

5/5

Google

Im very impressed with Enfields. Firstly, getting the house on the market was easy thanks to Will Piercy - with professsional photos and an attitude to please, even coming back for extra photos on a sunny day. Secondly, Enfields acted professionally through all parts of the sales process and gave full support after we lost the first buyer. They managed to sell at the asking price, twice within a week of the property being on sale. Sam Binnington was crucial to achieve this. For technical aspects of the sale such as surveys I was handed to Shaun Jordan and I couldn’t have been in better hands. With Shaun helping both parties fully understand the survey results. He also continued a sterling effort at pushing the Solicitors along. Top job all round!

Peter · 2 December 2019 · Enfields Southampton (347 Shirley Road)

Agent replied

Peter Hankin, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! Thanks again for taking the time to leave a review.

5/5

Google

Enfields is very friendly agency, max professional staff. Sam is amazing person, he understand so many things, what we need, what we thinks, why we afraid etc

Kasia · 2 December 2019 · Enfields Southampton (347 Shirley Road)

Agent replied

Kasia Wolka, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

5/5

Google

Sam helped me sell my flat and was great, very professional and always easy to reach and answered all questions.

Louise · 2 December 2019 · Enfields Southampton (347 Shirley Road)

Agent replied

Louise W, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! Thank you so much again for your feedback! We hope you have a great day!

5/5

Google

Sam, Shaun and the rest of the shirley team done a great job selling our late mothers house after a disastrous private sell last year. Would definitely recommend

Mike · 2 December 2019 · Enfields Southampton (347 Shirley Road)

Agent replied

Mike Kesby, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! Please don't hesitate to reach out if there's anything additional we can do for you.

5/5

Google

I recieved very good service from Enfields. They kept me up to date on everything that was going on with the sale of my property and helped make the whole process smooth and pain free.

Sarah · 2 December 2019 · Enfields Southampton (347 Shirley Road)

5/5

Google

Excellent service from Sam, Sean and the team. After a very difficult experience with another agent, they sold my house quickly and efficiently with minimal hassle. Great communication and generally lovely to deal with. Thank you!

Clare · 2 December 2019 · Enfields Southampton (347 Shirley Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.

British Property Awards winners in one year, the group and its branches: 2021.

British Property Awards by year, 2021

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 485.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.

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