Trusted Agent profile · Hampshire, Dorset and West Yorkshire

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Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

★★★★★ Excellent

3,017 reviews across 14 offices and 3 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,442

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

131

Reviews on Facebook

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers80 reviews

5.0 / 5 Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Laura, 7 September 2018Read all 80 from sellers

Buyers46 reviews

4.8 / 5 This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Steven-Mark, 14 November 2017Read all 46 from buyers

Landlords19 reviews

4.9 / 5 I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Judi, 14 March 2017Read all 19 from landlords

Tenants5 reviews

4.2 / 5 We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Chris, 3 September 2016Read all 5 from tenants

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,436 reviews on Google only. Show every review

5/5

Google

Having not had the best experience with previous estate agents we were unsure about which (if any) agency we should use to let and manage our property but having read excellent reviews, decided to go with Louise at Enfield’s and it was certainly the best decision we could have made. Louise is exceptional, incredibly helpful, knowledgeable, and professional, she took all the stress out of the letting process, arranging everything for us and keeping us informed at all times. Enfield’s provide an outstanding service and we couldn’t recommend them or Louise more highly.

Laura · 26 November 2020 · Enfields Southampton (46 Oxford Street)

5/5

Google

A very professional service offered by Louise during the current pandemic. I had been trying to rent property elsewhere but was proving difficult so switched to Enfields and wish I had used them from the off.

Clive · 26 November 2020 · Enfields Southampton (347 Shirley Road)

5/5

Google

We used enfields when buying our first house and they were friendly, informative and helpful. They kept us well informed from start to finish and we wouldn't hesitate to recommend them.

Laura · 24 November 2020 · Enfields Southampton (347 Shirley Road)

5/5

Google

Enfields help in a recent sale of my flat deserves a public review. The property was marketed efficiently - multiple viewings were arranged quickly, and it was obvious that Enfields had good knowledge of the Southampton area. The initial transaction was complex but when my original buyers dropped out a replacement buyer was found extremely quickly (within 48 hours) and for a price that suited us both, and this sale was completed with minimum fuss. Throughout this process Sam and Shaun in particular were quick to answer emails, called regularly to update on progress and successful completion allowed purchase of a new property. Very grateful for the team's professionalism and happy with service offered.

George · 24 November 2020 · Enfields Southampton (347 Shirley Road)

5/5

Google

Great company to work for!

Leah · 22 November 2020 · Enfields Pontefract

5/5

Google

Rating only, no written review.

Mandy · 12 November 2020 · Enfields Pontefract

Agent replied · 11 November 2024

Thankyou for your 5 star review

5/5

Google

Rating only, no written review.

Joanna · 12 November 2020 · Enfields Pontefract

Agent replied · 11 November 2024

Thankyou for your 5 star review.

4/5

Google

Rating only, no written review.

Caroline · 12 November 2020 · Enfields Pontefract

5/5

Google

Absolutely brilliant from start to finish! (Joannne is a superstar)PositiveProfessionalism

Jack · 12 November 2020 · Enfields Pontefract

5/5

Google

Very happy, property sold straight away. Thanks to Andrew and all the team!!

Steve · 12 November 2020 · Enfields Pontefract

Agent replied · 11 November 2024

Thankyou for your 5 star review

5/5

Google

Great service, Very professional Joanne helped every step of the way :)

Katie · 12 November 2020 · Enfields Pontefract

5/5

Google

Thank you Enfields for 4 years of excellent service in my dealings with you as property managers and estate agents.PositiveResponsiveness, Quality, Professionalism, Value

Ann · 12 November 2020 · Enfields Pontefract

5/5

Google

Amazing team sold and bought my new house in no time through Enfields good communication highly recommended a big thank you

Geoffrey · 12 November 2020 · Enfields Pontefract

Agent replied · 11 November 2024

Thankyou so much for your kind words.

5/5

Google

Fantastic experience dealing with all at Enfields. Thank you for your friendly and professional manner in assisting me find a new tenant for my rental property.PositiveResponsiveness, Professionalism

Amy · 12 November 2020 · Enfields Pontefract

5/5

Google

Highly recommend Andrew and the Enfields team. They have been efficient in every aspect of the process, from arranging a viewing up to ensuring the sale progresses smoothly. Really friendly and helpful every step of the way. Thanks guys!PositiveResponsiveness, Quality, Professionalism, Value

Michael · 12 November 2020 · Enfields Pontefract

Agent replied · 11 November 2024

Thankyou for your 5 star review.

5/5

Google

would 100% recommend, my flat went up for sale on the Friday, 3 hours later i had a viewing for the next day and it was sold on the Monday! Joanne and Andrew have been brilliant the entire time, and if we were to ever move again ( found the dream house so don't need to ) we would use them again in a heartbeat, pictures of the flat were superb and brilliant quality unlike other estate agents

Amy · 12 November 2020 · Enfields Pontefract

Agent replied · 11 November 2024

Thankyou so much for your lovely review.

5/5

Google

Andrew and the team at Enfields are a credit to their profession. They acted quickly in getting our property on to the market and sold unbelievably fast! Andrew was highly professional, responsive and demonstrated a vast amount of knowledge throughout which helped us to sell quickly and efficiently. Would I use Enfields again? 100%!!!PositiveResponsiveness, Quality, Professionalism, Value

Daniel · 12 November 2020 · Enfields Pontefract

5/5

Google

I would just like to say a big thank you to Joanne for all your help with the purchase of our new home. Very professional, responsive and informative. Very patient. Worked with me and the vendor through difficult times and extended delays due to Covid19 and my ill health. If it wasn't one issue it was another and she managed the situation and worked with me and vendor through these delays and issues ultimately to a severely delayed completion. I have no reservation is recommending Joanne and Enfields to all. 5* service. Thank you!!PositiveResponsiveness, Quality, Professionalism, Value

Stefan · 12 November 2020 · Enfields Pontefract

5/5

Google

The team and management at Enfields Pontefract were excellent from start to finish. A very experienced, professional team who provided great advice when I was looking to sell my house and what price to sell at. As soon as the house was put up for sale I was getting viewings, not just any viewings but the people who came had been vetted beforehand by the team at Enfields Pontefract to ensure they were genuine buyers. Once an offer had been accepted the team were great in keeping me updated on the progress, right up to the completion day. A great company who I would use again and have and will continue to refer them to others.

Chris · 12 November 2020 · Enfields Pontefract

5/5

Google

Joanne was super efficient from the moment I first contacted enfields about purchasing a house they had for sale. Jo kept communicating with me all the way through so I was always aware of where we were in the process. I would recommend enfields to friends

Chris · 7 November 2020 · Enfields Pontefract

Agent replied

Thankyou for your review.

5/5

Google

Enfields’ sales team were fantastic throughout our first-time home purchase. Freya, their sales progressor, was always accessible, totally on the ball and communicated with us throughout. Jonathan and Greg were also great; the whole team were always friendly and helpful. Thanks for helping us get our dream first home without too much stress!

Rosie · 31 October 2020 · Enfields Bournemouth (383 Wimborne Road)

4/5

Google

Rating only, no written review.

Ben · 28 October 2020 · Enfields Bitterne

1/5

Google

Unprofessional service they just help the landlord. They don't help you like tenants, I don't reccomend them to anyone

Gian · 28 October 2020 · Enfields Bournemouth (383 Wimborne Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.

British Property Awards winners in one year, the group and its branches: 2021.

British Property Awards by year, 2021

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 485.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.

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