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Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

★★★★★ Excellent

3,017 reviews across 14 offices and 3 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,442

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

131

Reviews on Facebook

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers80 reviews

5.0 / 5 Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Laura, 7 September 2018Read all 80 from sellers

Buyers46 reviews

4.8 / 5 This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Steven-Mark, 14 November 2017Read all 46 from buyers

Landlords19 reviews

4.9 / 5 I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Judi, 14 March 2017Read all 19 from landlords

Tenants5 reviews

4.2 / 5 We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Chris, 3 September 2016Read all 5 from tenants

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,436 reviews on Google only. Show every review

4/5

Google

Rating only, no written review.

Holly · 13 April 2021 · Enfields Hythe

3/5

Google

A good website but when you select a home to view and return to the previous page you have upload from the beginning.

Richard · 13 April 2021 · Enfields Southampton (51 London Rd)

5/5

Google

We purchased a house through Enfields. Chris was great at keeping us updated and remained patient all the time despite it being a stressful process for us! When it was time to exchange, Chris communicated directly with the solicitors to push this through and make sure we achieved the completion date we wanted.

Leo · 13 April 2021 · Enfields Southampton (51 London Rd)

1/5

Google

Very poor communicators. *Edit in response to Enfields response* The enquiry was not made in my name, so trying to save face in this instance isn't to your advantage.

Ryan · 13 April 2021 · Enfields Pontefract

Agent replied

Hi Mr Taylor, We have checked all our incoming enquiry records and the last communication from a Ryan Taylor, was in 2018. We have tried to call the number in our system today to discuss the review to establish what has happened but had no response. Please can you call our office on 01977 233124 & ask to speak to Joanne to discuss this further.

5/5

Google

I'm very satisfied with the customer service I'm receiving from Enfields. Karina Gegg has been genuine and professional and helped make the process of viewing and proceeding through the application as smooth as possible. The service has felt personalised, and Karina and the team have helped me find a property that feels right for me.

Samantha · 7 April 2021 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

This is the second time I have sold a property with Enfield's. On both occasions they have been extremely professional and highly motivated. I feel the current Covid situation hasn't had any impact on the sale of my property , I believe this is all down to the fact that Enfield's have a strong focus on achieving goals and are more motivated than most agents. I was kept informed throughout the sell of my property via various means ( WhatsApp / Phone / Email. ) . I like the fact that they use social media to promote my house sale, in fact they did a video walk around which really helped draw attention to the sale, this generated lots of interest. I had several offers on the first day , this has now lead to the sale of my property. In conclusion : Highly motivated.. Professional ..Reliable.. Friendly agents.

Mark · 6 April 2021 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Rating only, no written review.

Jodie · 4 April 2021 · Enfields Bitterne

Agent replied

Hi Jodie, thank you for taking the time to leave your review. It is appreciated, Kind Regards Enfields

1/5

Google

I know three year olds with better communication skills than Enfields. They never ring you back. If you have a property to sell take it elsewhere: they are lazy and unprofessional.

David · 22 March 2021 · Enfields Pontefract

Agent replied

We have looked into your comments and can see the property you enquired on is a tenanted property and we are unable to arrange viewings as we cannot gain access. We held your details to let you know once we were starting to conduct the viewings. As we are unable to gain access we have withdrawn the property from the market short term. Sorry that the service your received was not what you expected. This is not our usual practice but understand your disappointment.

5/5

Google

As a landlord customer of Enfields for 10 years I have come to really appreciate the outstanding service levels Enfields deliver day in day out, I really appreciate the way they have looked after tenants looked after so well by Lisa and her team. Any issues have been rectified promptly and they have worked hard to help make the properties better for the tenants to enjoy. It is a constantly evolving process to make sure the highest standards are provided when letting properties. I know tenants have been very happy and so am I. I have also had very positive experiences selling and buying and feel Jonathon and his team do an excellent job. He connects and communicates superbly and the high quality informative online videos are an invaluable tool to help the process along. You will be in safe hands with Enfields

Office · 19 March 2021 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Absolutely top marks to Jonathon at The Enfield Estate Agent for being a complete star throughout all the processes of baying a new flat. was an excellent and responded quickly to texts or calls. It was particularly reassuring to know it would always be him at the end of the phone and not someone unknown in an office team. Enfield is just the right blend of professional and friendly, and was unfailingly helpful and cheerful.

Amer · 19 March 2021 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

The agent I worked with, Karina Gegg, was so helpful in providing swift and effective communication and negotiation as I was short on time. One of the best agent experiences I've had.

Emily · 11 March 2021 · Enfields Bournemouth (383 Wimborne Road)

1/5

Google

Disgrace. My daughter has been left without hot water for 5 days. They just take advantage of students. They take their money, but do not provide a service.

Terry · 7 March 2021 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

I have been dealing with Enfields for several months now on the sale of my property. Service has been excellent and they have gone above and beyond in many areas to ensure the sale and process went as smooth as possible. In particular, the communication with Kevin has been very frequent in keeping me updated on the progress of my sale. Very pleased with the service and would highly recommend them.

Belinda · 4 March 2021 · Enfields Bitterne

Agent replied

Hi Belinda, thank you for taking the time to complete a review, we do appreciate this and wish you all the best in your new home.

5/5

Google

So helpful with my needs and understood the type of house I wanted to look at, always responded quickly and worked really hard to help up. they were very kind

Sama · 3 March 2021 · Enfields Bournemouth (383 Wimborne Road)

4/5

Google

Since being in contact with Kate she has been extremely helpful and easy to communicate with, any problems have been dealt with quickly - a breath of fresh air compared to some others I have spoken to at Enfields. Special thanks to her!

Natalie · 3 March 2021 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Everything was fast and professional. From visiting to renting the place was all very easy. Many thanks to karina for that!

Isadora · 3 March 2021 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

I have been a tenant with Enfields for the past 3 years and they have been superb. Extremely efficient and helpful at all times. Would thoroughly recommend them. A big thank you to all the team.

Helen · 27 February 2021 · Enfields Bitterne

Agent replied

Hi Helen, thank you for taking the time to leave your review. We apprciate this.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.

British Property Awards winners in one year, the group and its branches: 2021.

British Property Awards by year, 2021

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 485.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.

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