5/5
Rating only, no written review.
Agent replied · 27 August 2023
Thank you very much for your rating, we are really pleased you were happy with the service provided.

Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
★★★★★
3,017 reviews across 14 offices and 3 platforms
Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on three platforms, rated 4.5 out of 5 overall.
2,442
Reviews on Google
All 14 offices
131
Reviews on Facebook
All 14 offices
261
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 46 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 14 offices, most reviewed first. Each has its own page.
Showing 2,436 reviews on Google only. Show every review
5/5
Rating only, no written review.
Thank you very much for your rating, we are really pleased you were happy with the service provided.
5/5
Excellent service.
1/5
Unhelpful
5/5
Rating only, no written review.
Hi Erin, thank you for your review. We do appreciate this.
5/5
Rating only, no written review.
Hi Chris, thank you for your review. We hope you will enjoy your new home
5/5
I can't speak highly enough of this estate agents! They have been so commited and patient with selling our house. A year and a half (because of covid) of dedication and hard work from the team has finally payed off today when we finally got the news that our house had sold. A special mention to Johnathon, Greg and the rest of the team as they have worked extra hard to make sure that everything was done right with as little stress as possible. Thank you Enfield's!
Jacque, what a glowing review. We are so happy to hear you had this experience with the team here and even under the unfortunate circumstances, provided you with this level of service. You know where we are if ever need anything!
4/5
Me and my friend left looking for our third year uni flat really late in the year so were anxious about finding something suitable. However Karina has been really helpful and efficient in finding us a good property last minute, as well as helping us communicate some queries' we had to the landlord.
Jen, we are sorry to hear you were feeling anxious about finding your next student property but I am so glad to hear our Sales Negotiator team here made you feel at ease. I will pass on your review to the team here. Hope everything is going well for you!
5/5
For the first time I am looking in to buying a property so my questions are more than many. Within Enfields and particularly with Declan, I have found someone always happy to help and to clarify any doubts. A proper professional service. I am really pleased.
5/5
I spoke with Yasmin. She was extremely helpful and patient. Answered all of my questions and soothed all of my worries. She helped me fix all of the issues I was having and overall I had a great experience speaking with her.
Thank you so much for the kind words, we are so happy to hear our Lettings Admin team provided you with this level of service!
1/5
Rating only, no written review.
5/5
For the first time I am looking in to buying a property so my questions are more than many. Within Enfields and particularly with Declan, I have found someone always happy to help and to clarify any doubts. A proper professional service. I am really pleased.
5/5
Bethany is extremely competent and committed, I am having all the support and attention I need with a lot of kindness and politeness. Thanks
1/5
Nothing worth sharing
5/5
Fantastic service! Jamie and the team in Hythe were brilliant from start to finish. We highly recommend enfields.
1/5
Absolute disgusting agency, so desperate they will leave advertising boards for months in end despite my property selling in few weeks putting a strain on my relationship with my neighbours They know we both elderly therefore cannot remove the board, they took their commission im still not sure why would they continue advertising using my house Neighbours will sure stay clear off you, wasting your time
5/5
Natascha helped me find a property, but not only that went above and beyond and made a daunting process really smooth and easy. I was quite astonished how smooth it went! As Tony the Tigre says, theyrrrrrre great!
5/5
Enfields took over the management of our flat last year, and we have been very impressed with the service they provide. Gen Glancy is our key contact and she competently handled all the arrangements for checking out tenants at the end of their tenancy, providing a very detailed check out report and diligently following up on the work required to relet the property. She responds quickly and positively to any emails and efficiently liaises with our tenants whenever necessary.
1/5
I'm to polite to write it on here
1/5
They provided contradictory information and did not satisfy my requests. Typical estate agents. DO NOT BELIEVE WHAT THEY SAY. I WOULD GIVE THEM LESS THAN 1
5/5
Had a lovely lady called Hanna who helped me in claiming back a security deposit due to a change over of who managed the property. She was very polite and courteous and incredibly helpful.
5/5
I was assisted by an agent, Yasmin Burden, during a quite difficult time for my housemates and I where we were struggling to renew our tenancy agreement. Yasmin was extremely helpful, patient and kind. She was quick with responses which is something we greatly appreciated.
5/5
Enfields Estate Agent facilitated an efficient process of getting myself a place to stay in Bournemouth as I work remotely elsewhere. Karina was very helpful and responsive, making sure everything ran smoothly. Very satisfied with the experience.
5/5
From the first contact with Leah through to the stage the sale is at the team have been very professional and courteous. they are always on hand to answer the questions I have had and give regular feedback to the process of the sale. Not only that they sold the house in a timely manner too. keep up the top work.
Thankyou for your kind review we really appreciate you taking time to write it.
4/5
The Property Management Team are quick to respond to issues and are always friendly and professional.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.
British Property Awards winners in one year, the group and its branches: 2021.
British Property Awards by year, 20212021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 485.
The 14 Enfields offices, by town:
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.