Trusted Agent profile · Hampshire, Dorset and West Yorkshire

Verified

Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

★★★★★ Excellent

3,017 reviews across 14 offices and 3 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,442

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

131

Reviews on Facebook

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,436 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Fiona · 12 June 2021 · Enfields Eastleigh (13 Market Street)

Agent replied · 27 August 2023

Thank you very much for your rating, we are really pleased you were happy with the service provided.

5/5

Google

Rating only, no written review.

Erin · 29 May 2021 · Enfields Bitterne

Agent replied

Hi Erin, thank you for your review. We do appreciate this.

5/5

Google

Rating only, no written review.

Christopher.F · 28 May 2021 · Enfields Bitterne

Agent replied

Hi Chris, thank you for your review. We hope you will enjoy your new home

5/5

Google

I can't speak highly enough of this estate agents! They have been so commited and patient with selling our house. A year and a half (because of covid) of dedication and hard work from the team has finally payed off today when we finally got the news that our house had sold. A special mention to Johnathon, Greg and the rest of the team as they have worked extra hard to make sure that everything was done right with as little stress as possible. Thank you Enfield's!

Jacque · 28 May 2021 · Enfields Bournemouth (383 Wimborne Road)

Agent replied · 24 June 2023

Jacque, what a glowing review. We are so happy to hear you had this experience with the team here and even under the unfortunate circumstances, provided you with this level of service. You know where we are if ever need anything!

4/5

Google

Me and my friend left looking for our third year uni flat really late in the year so were anxious about finding something suitable. However Karina has been really helpful and efficient in finding us a good property last minute, as well as helping us communicate some queries' we had to the landlord.

Jen · 28 May 2021 · Enfields Bournemouth (383 Wimborne Road)

Agent replied · 24 June 2023

Jen, we are sorry to hear you were feeling anxious about finding your next student property but I am so glad to hear our Sales Negotiator team here made you feel at ease. I will pass on your review to the team here. Hope everything is going well for you!

5/5

Google

For the first time I am looking in to buying a property so my questions are more than many. Within Enfields and particularly with Declan, I have found someone always happy to help and to clarify any doubts. A proper professional service. I am really pleased.

Nuno · 25 May 2021 · Enfields Southampton (347 Shirley Road)

5/5

Google

I spoke with Yasmin. She was extremely helpful and patient. Answered all of my questions and soothed all of my worries. She helped me fix all of the issues I was having and overall I had a great experience speaking with her.

E · 21 May 2021 · Enfields Bournemouth (383 Wimborne Road)

Agent replied

Thank you so much for the kind words, we are so happy to hear our Lettings Admin team provided you with this level of service!

5/5

Google

For the first time I am looking in to buying a property so my questions are more than many. Within Enfields and particularly with Declan, I have found someone always happy to help and to clarify any doubts. A proper professional service. I am really pleased.

Nuno · 19 May 2021 · Enfields Southampton (347 Shirley Road)

5/5

Google

Bethany is extremely competent and committed, I am having all the support and attention I need with a lot of kindness and politeness. Thanks

Ana · 14 May 2021 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Fantastic service! Jamie and the team in Hythe were brilliant from start to finish. We highly recommend enfields.

R · 11 May 2021 · Enfields Southampton (51 London Rd)

1/5

Google

Absolute disgusting agency, so desperate they will leave advertising boards for months in end despite my property selling in few weeks putting a strain on my relationship with my neighbours They know we both elderly therefore cannot remove the board, they took their commission im still not sure why would they continue advertising using my house Neighbours will sure stay clear off you, wasting your time

Nom · 9 May 2021 · Enfields Bitterne

5/5

Google

Natascha helped me find a property, but not only that went above and beyond and made a daunting process really smooth and easy. I was quite astonished how smooth it went! As Tony the Tigre says, theyrrrrrre great!

Benjamin · 9 May 2021 · Enfields Southampton (46 Oxford Street)

5/5

Google

Enfields took over the management of our flat last year, and we have been very impressed with the service they provide. Gen Glancy is our key contact and she competently handled all the arrangements for checking out tenants at the end of their tenancy, providing a very detailed check out report and diligently following up on the work required to relet the property. She responds quickly and positively to any emails and efficiently liaises with our tenants whenever necessary.

Fiona · 9 May 2021 · Enfields Southampton (46 Oxford Street)

1/5

Google

They provided contradictory information and did not satisfy my requests. Typical estate agents. DO NOT BELIEVE WHAT THEY SAY. I WOULD GIVE THEM LESS THAN 1

John · 9 May 2021 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Had a lovely lady called Hanna who helped me in claiming back a security deposit due to a change over of who managed the property. She was very polite and courteous and incredibly helpful.

Kurt · 9 May 2021 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

I was assisted by an agent, Yasmin Burden, during a quite difficult time for my housemates and I where we were struggling to renew our tenancy agreement. Yasmin was extremely helpful, patient and kind. She was quick with responses which is something we greatly appreciated.

Julia · 9 May 2021 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Enfields Estate Agent facilitated an efficient process of getting myself a place to stay in Bournemouth as I work remotely elsewhere. Karina was very helpful and responsive, making sure everything ran smoothly. Very satisfied with the experience.

N · 9 May 2021 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

From the first contact with Leah through to the stage the sale is at the team have been very professional and courteous. they are always on hand to answer the questions I have had and give regular feedback to the process of the sale. Not only that they sold the house in a timely manner too. keep up the top work.

Dan · 9 May 2021 · Enfields Pontefract

Agent replied

Thankyou for your kind review we really appreciate you taking time to write it.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Enfields and its branches won awards at The British Property Awards in one year, most recently 2021.

British Property Awards winners in one year, the group and its branches: 2021.

British Property Awards by year, 2021

Source: The British Property Awards winners lists, as published, linked by year.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 485.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent. At The British Property Awards 2021 its branches won 1 Gold award.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent