★★★★★ 5/5
GoogleAbsolutely amazing team at Enfields, especially Louise who we had our main dealings with. Buying a property through lockdown and pregnancy has been hard, but Louise went above and beyond with all aspects. Nothing was too much trouble. Even though we didn't sell our property through Enfields, when we had troubles with our estate agents for numerous things resulting in almost loosing out purchase a number of times, Louise was always there to help out, even though it shouldn't be her job to do so!! Amazing communication and so professional!! Always phoned or emailed to keep us updated, even if there was no news!!
We will definately be selling with Enfields in the future!! Thank you all so much!!PositiveResponsiveness, Quality, Professionalism
Zoe · 22 June 2021 · Enfields Bitterne
Agent replied · 21 June 2024
Hi Zoe, thank you for your very kind words about our team and particularly Louise. Thanks again
★★★★★ 5/5
GoogleMy partner and I have used Enfields for two property transactions since 2017 and Enfields were excellent both times! Our first transaction was when we bought a property through Enfields. There were complications with the transaction and we truly believe that the main reason the transaction completed was due the the outstanding effort made by Kevin. He was very professional and showed effective communication by keeping everyone in the chain calm up to date. He was 100% focused on helping us get the sale completed and without his efforts this may have fallen through.
We decided to move to a new property this year due to the need for more space. Due to our positive experience with Enfields during the first transaction, we engaged Enfields without hesitation. We were very pleased with the quality and the value provided for the listing. We experienced some difficulties with the transaction again (starting to think a simple transaction doesn't exist). Again, Enfields stepped up to the challenge and effectively communicated with the chain, kept everyone up to date and got it over the line. Louise, the sales manager was excellent when it came to pushing things along and getting the solicitors moving and the chain focused.
With both Kevin and Louise showing outstanding service, they deserve special thanks.
I have since recommended Enfields to my parents, who have now listed a property with them. I'm sure that their excellent service will continue.PositiveResponsiveness, Quality, Professionalism, Value
Patrick · 22 June 2021 · Enfields Bitterne
Agent replied · 21 June 2024
Hi Patrick, thank you for your very kind words, we really do appreciate you taking the time to do this. We are sorry that you experienced some difficulties with your move and thank you for your patience. We wish you all the very best in your new home.
★★★★★ 5/5
GoogleMy husband and I have recently bought our first house together - we cannot be more glad we bought a house with Enfields! They have been outstanding from start to finish. They have kept us in the loop at all points, and I have felt confident at every moment with them. A special thanks to Kevin for handling our offer, and a massive thank you to Louise. She has been amazing, and I really felt like she was invested with us! She was so quick to respond, willing to deal with any query and such a kind, courteous person. We could not have asked for better. Thank you so much Louise, and the rest of the team!!PositiveResponsiveness, Quality, Professionalism
Bekah · 22 June 2021 · Enfields Bitterne
Agent replied · 21 June 2024
Hi Bekah, thank you for your very kind words and taking the time to leave your review. We really do hope you will enjoy your new home.
★★★★★ 5/5
GoogleWhy nobody will mention the work of handymen ?PositiveResponsiveness, Quality, Professionalism, Value
P.R · 21 June 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 4/5
GoogleThe Property Management Team are quick to respond to issues and are always friendly and professional.PositiveQuality
Judi · 21 June 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleExcellent service,very responsive,Jessica Childs and rest of team always easy to speak to and get in touch.Enfields have a reputation for high quality customer service , befitting of a market leader.PositiveResponsiveness, Professionalism
Colin · 21 June 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleI have been extremely pleased with the information, professionalism and responsiveness from Louise and her team. Highly recommended.PositiveResponsiveness, Quality, Professionalism
Anthea · 21 June 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleI would thoroughly recommend Louise and her team - even during these difficult times all viewings were arranged quickly and our property was let again even before the previous tenant had moved out. Great service.PositiveResponsiveness, Quality, Professionalism, Value
Ashley · 21 June 2021 · Enfields Southampton (347 Shirley Road)
Agent replied · 20 June 2024
Dear Ashley,
Thank you for taking the time to share your positive experience with us. We're delighted to hear that you were satisfied with the service provided by Louise and our team, and that we were able to arrange quick viewings and let your property promptly even in these challenging times.
Your recommendation means a lot to us and serves as a great motivation for our team. We look forward to continuing to provide you with excellent service in the future.
★★★★★ 5/5
GoogleAlways had great service as a landlord from Enfields and Georgia Steel has been particularly helpful with a pragmatic and sensible approach to some recent repairs.PositiveResponsiveness, Professionalism
Richard · 21 June 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleAlways first class customer service from the Property Management team. Jessica, Monika and Georgia are all superb. Wouldnt trust my property with any other agent.PositiveResponsiveness, Professionalism
Jonathan · 21 June 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleThank you to Louise and her team for the advice, help and support in my recent hunt for a new place to rent. Helpful and friendly from start to finish and I appreciate everything they did to ensure all went smoothly, especially during these corona times. Recommend to anyone looking to rent and I’m sure their sales department are just as good! Thank youPositiveProfessionalism
Sandy · 21 June 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleGeorgia and the Enfields team manage many of our properties for us. Georgia is very profesional, efficient and pro active in her approach. She problem solves, offers sensible suggestions and has excellent comunication skills. Georgia and the team always go above and beyond and I highy recommend them.PositiveResponsiveness, Professionalism
Christine · 21 June 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleEnfields, Shirley were very professional in helping & assisting me with a Letting locally. I am very grateful to Natasha & Shannon for always being quick to respond particularly with the important Referencing !!! Highly Recommended team to deal with your reqts.
MiltonR.PositiveResponsiveness, Professionalism
Milton · 21 June 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleI'm a Landlord and have used these guys consistently to find me tenants, while I manage the property myself. Really efficient. Have been happy to act as local key holders, and provide access for contractors and sorting out renewal of EICR and EPC etc when needed. If I wasn't selling the property I would certainly continue using them as my go to agent.PositiveResponsiveness, Quality, Professionalism
Owen · 21 June 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleSpoke to someone over the phone a couple of years back when I was looking for a wheelchair friendly ground floor flat, in Southampton. They were very understanding about my needs and situation as a disabled person.
Outstanding service and would highly recommend to family and friends.PositiveResponsiveness, Professionalism
Jade · 21 June 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleEnfields manage my rental property. Their communication is great and they handle any requests in a quick and efficient manner. I can highly recommend using them as a lettings agency.PositiveResponsiveness
Stefhan · 21 June 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleAmazing service from Enfields Shirley, in particular Louise who helped us with our move. She was professional, responsive and nothing was too much. We were apprehensive about moving, but Louise made it a smooth and enjoyable process. The Shirley branch is also fantastic and very luxurious which was a nice added touch.PositiveResponsiveness, Quality, Professionalism
Bethany · 21 June 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleA huge thanks to Sam for his support in the sale of my flat (4 years after also doing a great job in assisting with my purchase!). With the market so busy at the moment it was difficult to get the full picture from our solicitors but Sam kept us informed and up to date weekly with progress and advice on timescales and likely next steps. He managed our expectations whilst remaining professional and honest. We had some difficulty communicating with our onward chains estate agents so Sam went above and beyond to ensure we weren’t left in the dark. Can’t recommend Enfields enough.PositiveResponsiveness, Professionalism
Ben · 21 June 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleHaving recently put my property on the market, my initial experience has been excellent. Josh is enthusiastic, professional, very efficient and polite. I highly recommend their services.PositiveProfessionalism
Deirdre · 20 June 2021 · Enfields Southampton (46 Oxford Street)
★★★★★ 5/5
GoogleWould highly recommend this Estate Agency. They were professional from start to finish for my sale, very responsive and helpful. Couldn't have done any more for me and had the added pressures/complications of Covid19 to contend with!PositiveProfessionalism
Rebecca · 20 June 2021 · Enfields Southampton (46 Oxford Street)
★★★★★ 5/5
GoogleI just moved house and enfields were the agents for the property i was buying and i was so impressed with their service. They were always happy to help no end and pushed hard on the chain to keep things moving. They were honest and upfront at every stage and far superior in attitude and performance than the estate agents i used to sell my property who were absolutely appauling. I really wish i could have paid my comission to enfields instead as they did so much more for me than my agents. If i was ever to sell my property in the future i would definitely use enfields and avoid the normal high street chains who just don't care about their customers. Luan was my main contact and she was absolutely excellent. First class service!PositiveResponsiveness, Quality, Professionalism
R · 20 June 2021 · Enfields Eastleigh (13 Market Street)
Agent replied · 19 June 2024
Thank you very much for your review, we are really pleased you were happy with the service provided.
★★★★★ 5/5
GoogleWe have recently sold a house in the Fair Oak area through Enfields and received a first class service throughout the process. The person who mainly dealt with transaction was Luan, who was professional and efficient at all times resulting in the smooth and rapid sale of our property despite current restrictions caused by the pandemic. We would definitely recommend Enfields to anyone considering buying or selling a house in the Eastleigh area.PositiveResponsiveness, Quality, Professionalism, Value
J · 20 June 2021 · Enfields Eastleigh (13 Market Street)
Agent replied · 19 June 2024
Thank you Jenny. It has always been a pleasure dealing with both you and Pete.
★★★★★ 5/5
GoogleRating only, no written review.
Oli · 12 June 2021 · Enfields Eastleigh (13 Market Street)
★★★★★ 5/5
GoogleRating only, no written review.
Damian · 12 June 2021 · Enfields Eastleigh (13 Market Street)
Agent replied · 27 August 2023
Thank you very much for your rating, we are really pleased you were happy with the service provided.
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