★★★★★ 5/5
GoogleWe have recently purchased a property through Enfields, and they have been brilliant. Louise was always quick to respond to any queries we had, and make sure it was chased regularly if we were waiting on information. They made the process as smooth as these things can be, even when we had a few hiccups towards the end Louise ensured that everything was resolved quickly so that we could proceed with the exchange.
Thanks again!PositiveResponsiveness, Professionalism
Chantelle · 26 August 2021 · Enfields Bitterne
Agent replied
Hi Chantelle, thanks so much for the 5-stars! Your review really makes a difference, so thanks again. Hope to see you again soon!
★★★★★ 5/5
GoogleAfter several years of trying to sell our property with multiple other estate agents, we eventually used the services from Enfields Estate Agents (Bitterne) and what a change! Almost immediately, we had multiple viewings and all put in offers. We cannot thank the whole team at Enfields enough, especially Kevin and Louise. The after-sales service was amazing, where Louise Carr (sales manager from Enfields) has always managed to find time and gave everything to try to keep us up to date and supported us by chasing all parties daily to ensure a smooth and fast transition. We cannot fault them at all. A true 5 star service. Would totally recommend using them and would definitely use them again in the future.
Ryan & Naz JonesPositiveResponsiveness, Quality, Professionalism, Value
Ryan · 26 August 2021 · Enfields Bitterne
Agent replied
Hi Ryan, thank you for kind words. We appreciate you taking the time to do this and wish you all the best in your new home
★★★★★ 5/5
GoogleWe have recently exchanged on mine and my partners first home together. The team at Enfields were absolutely brilliant. I dealt with Louise who could not have done any more for us. The relationship built was better then I have ever had with someone I only know via phone calls. Not at any point did I fee like I was missing information as Louise kept me updated throughout the whole process and was more than happy to talk things through with me. I would be happy if she was the only estate agent I ever dealt with again!! I will also miss the weekly (sometimes daily) catch ups over the last 3 months. EXCELLENTPositiveResponsiveness, Quality, Professionalism, Value
Jessie · 26 August 2021 · Enfields Bitterne
Agent replied · 30 July 2023
Hi Jessie, thank you for taking the time to leave your review and your very kind words regarding Louise. We wish you all the best in your new home.
★★★★★ 5/5
GoogleWe sold our house with Enfields Estate agents, and found them very good value for money, professional and responsive to an ever changing market.
Right from the outset, Kevin and his team were supportive, caring and understanding. They worked really hard to keep good quality viewings coming through the door, and kept us constantly updated.
Kevin helped us on several occasions to try and find our next house, even though it was out of area. He gave us very sound advice on how to negotiate our way through some very challenging periods of the sale process.
Overall we were extremely pleased with the service we received, and would recommend them to family and friends.PositiveProfessionalism
Anthony · 26 August 2021 · Enfields Bitterne
Agent replied
Hi Anthony, thank you for your very kind words. We are extremely grateful for you taking the time to do this and wish you all the best for the future.
★★★★★ 5/5
GoogleMyself and my partner Kevin have been dealing with Charlotte at Enfields Bitterne for the purchase of a new home together. The service has been fantastic! She has been very patient with us and helped us view multiple houses. We felt like it has been a very personalised experience - feeling like we have our own Realtor! She's very polite and has always been available when I have called.
The whole team has been great and, although we have not get Completed on our purchase, they are still very attentive and are ensuring we are kept in the loop. The communication between everyone is greatly appreciated and is making this a pleasant experience. Very impressed, would recommend!PositiveResponsiveness, Professionalism, Value
Leanne · 26 August 2021 · Enfields Bitterne
Agent replied
Hi Leanne, thank you for taking the time to leave your review and your very kind words. We really do appreciate this.
★★★★★ 5/5
GoogleVery Professional and very helpful thank youPositiveResponsiveness, Professionalism
Mark · 26 August 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleShannon was lovely on viewing, Louise did a fantastic job dealing with our questions and sorting out paperwork! very pleased thanks guys!PositiveResponsiveness, Professionalism
Emma · 26 August 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleJosh, Mathew and the rest of the team are very responsive and keep me informed of how the sale is going. I have at least 2 contact per week. I have used Enfields before and would recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Dean · 26 August 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleExtremely professional team, excellent communication, good value for money, very satisfied with the marketing of my flat for sale.
Although all the team deserves my compliments and appreciation, must praise a member in particular for his exceptional customer care and support, Mr. Josh Rahman, a true gentleman, head and shoulders above the rest, absolutely outstanding.PositiveResponsiveness, Quality, Professionalism, Value
Filipe · 26 August 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleEnfields made buying our dream home a breeze! Sam and his team were great, super helpful and responsive throughout the entire process. Would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Son · 26 August 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 4/5
GoogleI am a professional Landlord and I have used Enfields lettings for many years now. I have received a consistantly friendly, efficeint, professional service, finding great tenants in short order, and smoothing the compliance process without fuss to check in and relase of keys. Louise and her Team continue to look after all our lettings and I would not hesitate in recomending the Team to other landlords based on my experience working with Enfields.
William
Just William PropertiesPositiveResponsiveness, Quality, Professionalism, Value
William · 26 August 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleEnfields have used us for their property repairs for many years. They have always been very reactive, organised and informative. We have been dealing Morgen in the property management dept more recently who has also adopted the same professionalism. Excellent and well recommend all round.PositiveProfessionalism
Andy · 26 August 2021 · Enfields Southampton (347 Shirley Road)
★★★★★ 1/5
GoogleRented my second year student house through enfields and was very disappointed. Originally the company seemed helpful but was clear later on how bad their communication is. Throughout the lockdown period they allowed contractors to come into our house without telling us and they never wore any PPE. We would complain and get nothing reassuring back. I know we were a group of students but we shouldn't have been made to feel inferior.NegativeResponsiveness, Quality
Ella · 26 August 2021 · Enfields Bournemouth (383 Wimborne Road)
★★★★★ 5/5
GoogleI am in one of the student houses which Enfields offer and for the price it's perfect. Kate is our property manager and any queries and problems are sorted almost instantly due to her quick response and professionalism. Highly recommendPositiveProfessionalism
Daniel · 26 August 2021 · Enfields Bournemouth (383 Wimborne Road)
★★★★★ 5/5
GoogleVery impressed with the professional and efficient service Kate provided in sorting all our domestic issues out,as quickly as possible.
As tenants we are really happy and satisfied with Enfield Estate agency and the people working for them, especially in this difficult and challenging COVID-19 related situation.PositiveProfessionalism
Angela · 26 August 2021 · Enfields Bournemouth (383 Wimborne Road)
★★★★★ 5/5
GoogleA big shout out to Hannah and all her colleagues at Enfields. I have used Enfields for the past 10/11 years and I have always found them to be a very professional Agency, all my tenants over the years have lived up to their recommendations, which in turn makes me a happy and unstressed Landlord! Wouldn’t consider going elsewhere!PositiveProfessionalism
Rona · 26 August 2021 · Enfields Bournemouth (383 Wimborne Road)
Agent replied
Rona, thank you so much for taking the time to leave such a glowing review and we are so happy to hear you have experienced this through the team and Hanna. We are always so happy to hear we are providing our valued Landlords the level of service they deserve. You know where we are if you need us!
★★★★★ 5/5
GoogleWent through Enfields to find a student property for myself and friends. All the staff I spoke to were very friendly and understanding of the groups needs.
Especially Karina Gegg who helped me find suitable properties and walked me through the viewings of the properties.
Very happy with service, would definitely recommendPositiveResponsiveness, Quality, Professionalism
Connor · 26 August 2021 · Enfields Bournemouth (383 Wimborne Road)
★★★★★ 5/5
GoogleKarina Gegg was amazing. She was very quick to book me into a house viewing and in the same day she had contacted the landlady to ask her questions we had about the property. Viewings were very quick and to the point and if I had any questions I felt like I could call her with any questions I had! I am so excited to move into our new flat!PositiveResponsiveness, Quality, Professionalism, Value
Gee · 26 August 2021 · Enfields Bournemouth (383 Wimborne Road)
Agent replied · 24 June 2023
Gee, we hope everything is going well at your flat. I am so glad to hear our Sales Negotiators team here at Enfields made you feel this way and I will make sure to pass on your positive words!
★★★★★ 5/5
GoogleWe have recently completed on a house we purchased through Enfields. The process was undoubtedly stressful at times but Freya was a breath of fresh air - no query or issue was too big and she would sort everything out incredibly quickly and updated us whenever needed. Cannot recommend highly enough and we have already decided the next time we sell we will chose Enfields!PositiveResponsiveness, Professionalism
Hannah · 26 August 2021 · Enfields Bournemouth (383 Wimborne Road)
★★★★★ 5/5
GoogleEnfields have taken over the renting of the student house that my son and his friends were in the process of renting from another estate agents and yasmin who has been dealing with it has been very helpful sorting everything out and getting back to us with answers quickly by Email and phone calls Also Liz was very quick sorting out the guarantor process. Would definitely recommend them.PositiveResponsiveness, Professionalism
Linda · 26 August 2021 · Enfields Bournemouth (383 Wimborne Road)
Agent replied · 24 June 2023
Linda, thank you for taking the time to write a review about your experience you have had with Enfields. We are so glad to hear we have been helpful and getting back to you in a timely manner and we have made the Guarantor process as smooth as possible. We are so pleased to hear you would recommend us, it means a lot!
★★★★★ 5/5
GoogleHaving been badly let down by my agent I evaluated other agents and selected Enfields. Jonathon was given the task of replacing my tenants from Sept for 12 months and if possible find a short term let for Mar-Sept. Enfields rose to the task and within two weeks my property is now fully booked for the next 18 months. My thanks to Jonathon and Karina for keeping me closely informed of the progress they were making, long may this relationship continue.PositiveResponsiveness, Professionalism
Gary · 26 August 2021 · Enfields Bournemouth (383 Wimborne Road)
★★★★★ 5/5
GoogleI have recently instructed Enfields for a 'find only' service for a property that I let. I was very happy with their service. They are responsive and professional. They found a varied sellection of tenants applying very quickly. I spoke to a number of the team members of the few days that the property was marketed and they all seemed to be informed about my property. Excellent service.PositiveResponsiveness, Professionalism
Jodi · 26 August 2021 · Enfields Bournemouth (383 Wimborne Road)
★★★★★ 5/5
GoogleI was assisted by an agent, Hanna Baker during a quite difficult time for me and housemates since we were struggling to understand our tenancy agreement. Hanna was extremely helpful, patient and kind. She was quick with responses which is something we greatly appreciated, making sure everything ran smoothly throughout the agreement stage and was very friendly to us. Very satisfied with the experience.PositiveProfessionalism
Gaddi · 26 August 2021 · Enfields Bournemouth (383 Wimborne Road)
★★★★★ 5/5
GoogleMy previous tenants gave me notice they wished to leave after 3 years. Jonathan went straight into action working super-hard to find new tenants. After doing a video of the flat last Saturday, he called various prospective tenants and by Monday, just 2 days later, had found someone who sounds excellent and wants to move in asap. Jonathan is a very enthusiastic, friendly, experienced and above all professional person. We discussed the rent for the new tenant and I feel he really knows the market very well. I am absolutely thrilled to have had such a superb, brilliant service! I've been dealing with Enfields for property maintenance (as well as lettings), for several years and genuinely have been so happy with the way their professional, friendly and hard-working staff handle things. I wouldn't hesitate to recommend them to friends and family. I have great trust in their excellent business. Do give them a call. In these tough times you need a company who you feel you can rely on to make good things happen!PositiveResponsiveness, Quality, Professionalism
Ros · 26 August 2021 · Enfields Bournemouth (383 Wimborne Road)
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