Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

Hi Taz, Thank you for your kind words and positive feedback. We're thrilled to hear about your positive experience with Louise and the rest of our team. We understand that purchasing a property can be a complex process, and we're glad we were able to assist you effectively and keep you updated throughout. Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. We appreciate your trust in us and look forward to assisting you, or your friends and family, in any future property needs.

Hi Zhoro, Thank you for your wonderful feedback. We're thrilled to hear about your positive experience with Louise. Her professionalism, helpfulness, and hard work are indeed some of her many strengths. We're delighted to know that we were able to assist in making your house sale a successful one. Your kind words will surely make Louise's day and serve as a great motivation for our team. Should you need any further assistance, please don't hesitate to reach out. Congratulations on your house sale!

Thanks for your review :)

Hi Anna, Thank you for your kind words and positive feedback. We're thrilled to hear about your positive experience with Louise. Her constant communication and proactive approach are indeed some of her many strengths. Your feedback reaffirms the hard work we put in every day and is greatly appreciated. Should you need any further assistance, please don't hesitate to reach out.

Hi Conor, Thank you for your wonderful feedback and for recommending our services. We're thrilled to hear about your positive experience with Louise. We understand that selling a house can be stressful, and we're glad Louise was able to help make the process smoother for you. Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. We appreciate your trust in us and look forward to assisting you, or your friends and family, in any future property needs.

Hi Bobby, Thank you for your kind words and positive feedback. We're thrilled to hear about your exceptional experience with Grace. Her warm welcome and knowledge are indeed some of her many strengths. Your feedback reaffirms the hard work we put in every day and is greatly appreciated. Should you need any further assistance, please don't hesitate to reach out.

Thanks so much for your review, its great to hear this feedback.

Hi Brett, Thank you for your kind words and positive feedback. We're thrilled to hear about your experience with Louise. Her professionalism, caring approach, and prompt responses are some of the qualities we pride ourselves on. Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. Should you need any further assistance, please don't hesitate to reach out.

Hi Emma, Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our team helpful and proactive throughout your house buying process. We always strive to keep our clients informed and make the process as smooth as possible. Your kind words reaffirm the hard work we put in every day and are greatly appreciated. Should you need any further assistance, please don't hesitate to reach out.

Hi Charles, Thank you for your kind words and positive feedback. We're thrilled to hear about your successful transaction with Louise. Her dedication, industry connections, and ability to ensure client satisfaction are indeed some of her many strengths. We're glad to hear that you've had a great experience with us, and your recommendation means a lot. We appreciate your trust in us and look forward to assisting you with your future property purchases in Southampton.

Thank you so much for your kind words, we really appreciate the feedback and look forward to helping again with your next move!

Hi Helen, Thank you for sharing your experience with us. We're deeply sorry for your loss and understand how challenging this time must have been for you. We're glad we were able to provide support and make the process of selling the house a bit easier for you. Your kind words about Will, Louise, and the rest of our team are greatly appreciated. We always strive to keep our clients informed and provide professional and polite service. Your recommendation means a lot to us, and we're here for you should you need any further assistance in the future.

Fantastic, thank you for your review we really appreciate it.

Hi Nicola, Thank you for your wonderful feedback. We're thrilled to hear about your positive experience with Louise. Her professionalism, dedication, and ability to keep spirits high during such a crucial process truly make her a valuable member of our team. Your kind words will surely make Louise's day and serve as a great motivation for us. We're here for you should you need any further assistance in the future. Thanks again for your trust in us.

This is really great to hear, we strive to improve constantly so this feedback really helps. Thanks again.

Hi Adam, Thank you for your wonderful feedback and for recommending our services. We're thrilled to hear about your positive experience with Louise, Lucy, and the rest of our team. We take pride in our after-sales care and responsiveness, and we're glad we were able to assist you effectively. Your kind words reaffirm the hard work we put in every day and are greatly appreciated. We strive to provide exceptional value for money and great service, and we're delighted to hear that we've met your expectations. Should you need any further assistance, please don't hesitate to reach out.

Gabi, Thank you for taking the time to write a review following your tenancy at Capstone Road and sorry to hear you have been unhappy with the overall experience. We have taken the time to review your communication with Enfields and understand you had a couple of maintenance issues with the property during your stay. On the 6th October you notified us that the glass screen of the oven was not secure and we passed this onto your landlord who asked us not to take any action as they intended to rectify the issue themselves. It was not until the 26th October that your landlord contacted us requesting that they wanted us to arrange the repair and our contractor then attended within 48 hours. We understand your frustration in this instance but we can only take action once we have received your landlords authority. One of our team has already reached out to you directly in order to help turn your experience around.

Hi Alex, Thank you for sharing your comments. For all landlords we represent we make certain their tenants deposit is lodged with a government scheme to ensure it is dealt with fairly at the end of a tenancy. In your case your deposit was lodged with the DPS who offer a free custodial service who held your deposit for the duration of your tenancy. You were provided with prescribed information relating to your deposit which you read through and signed online to acknowledge its receipt and your landlord paid to have an independent inventory and check out report to ensure there was clear evidence of how your property was given to you and how it was handed back. Once a landlord confirms what dilapidations they intend to hold back from your deposit you have the right to agree or disagree failing which the DPS offer a dispute resolution process handled by an independent, impartial adjudicator. The burden of proof is always with the landlord which makes this process very straightforward as it is based on evidence the landlord shows proving they have a legitimate claim, you as the tenant has no obligation to prove anything (although you can supply your own evidence if needed) thus taking away the suggestion that a tenant can be cheated out of their deposit by a landlord or letting agent. Once again, thank you for taking the time to share your view and we would recommend you getting in touch with our Director via email jthomas@enfields.co.uk who would welcome the opportunity to run through your deposit process to better understand your feelings and redeem some confidence that the correct procedure was followed.

Isaac, Thank you for your review and we are glad to hear you had a positive experience during your tenancy hence why it is so disappointing to learn how unhappy you are since your tenancy has come to an end. Please take comfort that your deposit was protected lawfully by Enfields at the beginning of the tenancy via a government authorised custodial scheme called the DPS. We picked this scheme as it is the largest provider of deposit protection in the UK and the aim of the DPS is to ensure that you are treated fairly at the end of your tenancy hence why I am confident we can help resolve your concerns. We would ask that you email jthomas@enfields.co.uk with the property address who will be able help you.

Thank you for taking the time to tell us about your recent experience and sorry to hear you have had issues in communication. During September we experience high levels of calls as students move into their new homes. Your feedback is extremely important and we are looking at ways to improve during this busy period as this is not reflective of our usual experience. Please take comfort that your deposit was protected lawfully by Enfields at the beginning of the tenancy via a government authorised custodial scheme called the DPS. We picked this scheme as it is the largest provider of deposit protection in the UK and the aim of the DPS is to ensure that you are treated fairly at the end of your tenancy hence why I am confident we can help resolve your concerns. We would ask that you email jthomas@enfields.co.uk with the property address who will be able help you.

Hi Liz, Thank you so much for your review! It was a pleasure helping you through the process and Amy will be over the moon to hear some of those kind words! We look forward to helping you again in the future from all the team at Enfields

Many thanks for the kind review, Kind Regards from all of the team at Enfields Eastleigh

Many thanks for the kind review, Kind Regards from all of the team at Enfields Eastleigh