5/5
GoogleBecky is great, very helpful
Agent replied · 25 November 2023
Hi Alfie, Glad you had a great experience with Becky! Thanks for sharing and feel free to reach out in the future if there is anything we can do to help you.
Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
Enfields reviews in Bournemouth, Southampton, Bitterne and 4 more
★★★★★
2,368 reviews across 10 offices and 4 platforms
Enfields has 10 offices, in Bournemouth (two offices), Southampton (three offices), Bitterne, Pontefract, Eastleigh, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 2,368 reviews on four platforms, rated 4.5 out of 5 overall.
1,865
Reviews on Google
All 10 offices
133
Reviews on Facebook
All 10 offices
183
Reviews on View Agents
All 10 offices
187
Reviews on Trustpilot
All 10 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers80 reviews
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
Buyers47 reviews
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 47 from buyers
Landlords19 reviews
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
Tenants5 reviews
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Our offices
Enfields's 10 offices, most reviewed first. Each has its own page.
- Enfields Bournemouth (383 Wimborne Road)383 Wimborne Road, BH9 2AQ747 reviews · 745 on Google (4.2)9 in the last 90 days
- Enfields Southampton (347 Shirley Road)347 Shirley Road, SO15 3JD486 reviews · 196 on Google (4.6)30 in the last 90 days
- Enfields Bitterne3 West End Road, SO18 6TE321 reviews · 245 on Google (4.8)0 in the last 90 days
- Enfields Pontefract2 Alamo House, Sessions House Yard, WF8 1BN297 reviews · 229 on Google (4.6)0 in the last 90 days
- Enfields Southampton (46 Oxford Street)46 Oxford Street, SO14 3DP277 reviews · 219 on Google (4.4)1 in the last 90 days
- Enfields Eastleigh13 Market Street, SO50 5RH158 reviews · 127 on Google (4.4)0 in the last 90 days
- Enfields Southampton (51 London Rd)51 London Rd, SO15 2AD81 reviews · 49 on Google (4.2)1 in the last 90 days
- Enfields Bournemouth (56 Holdenhurst Road)56 Holdenhurst Road, Lansdowne, BH8 8AQ39 reviews · 39 on Google (4.4)0 in the last 90 days
- Enfields Hythe3 Marsh Parade, SO45 6AN39 reviews · 39 on Google (4.4)0 in the last 90 days
- Enfields Southsea33b Marmion Road, PO5 2AT2 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Enfields office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWe purchased our buy to let from Enfields several years ago. Jonathan's enthusiasm and passion for the job and the property shone through from the outset. It was an obvious decision to ask Enfields to be our letting agents for both our properties from that point on and we haven't looked back. Jonathan and Lisa are always willing to give sound advice and guidance with their extensive knowledge of the letting market. Jonathan keeps us well informed with top tips from his YouTube videos and prepares us for any possible changes from the government. He markets the properties successfully and enthusistically. He always seems to secure reliable tenants, advising us on the correct rent to set and has never let us down. Hanna is incredibly efficient. She manages to cut through any complications and just gets things done. She explains things so clearly and will always go the extra mile to help. Enfields have been extremely good for us and I wholeheartedly recommend the team.
Agent replied · 25 November 2023
Hi Ruth, Thank you for such a lovely review! We have shared with the whole team and all appreciate your loyalty over the years.
5/5
GoogleThank you so much to Kieron and Hanna for all they’ve done for us. Kieron was excellent in showing us properties and Hanna has given the most amazing customer service. Thanks guys!
Agent replied · 25 November 2023
Hi Mollie, Glad you had a great experience with Kieron and Hanna! Thanks for sharing and we appreciate you allowing us to help you find your next home :- )
5/5
GoogleThankyou Jonathon for all your help in finding our new home for next year. We are beyond grateful for all your knowledge and support throughout our search and finding the perfect house that suits all our needs. Will always go back and recommend Jonathon and Enfields.
Agent replied · 25 November 2023
Lola, Jonathon loved helping you with your search and we are all excited you managed to secure such a great property! We look forward to supporting you over the next few months
5/5
GoogleI've had an exceptional experience with this letting agent. Their professionalism and efficiency in managing my properties has been outstanding. From finding reliable tenants to handling maintenance requests promptly, they've demonstrated a commendable level of expertise. Communication is seamless, keeping me informed at every step. Their attention to detail ensures that my property is well-maintained and the rental income is consistently managed. I appreciate their transparent approach and trustworthiness, making me feel confident in their services. Overall, they've alleviated much of the stress associated with property management, and I wholeheartedly recommend them to fellow landlords seeking a reliable and proficient letting agent. A special thanks to Hanna, Becky, Lisa and Jonathon....You're all great.
Agent replied · 25 November 2023
Michael, We love this feedback! Thank you so much for allowing us to work with you for so many years!
5/5
GoogleI have been a client of Enfields for about 15 years and can highly recommend them. Jonathan and his team have been an absolute pleasure to work with. They are hard working, professional and have great knowledge and expertise. Enfields have dealt with my student HMO most years since approx 2010 and previously another single property. Lisa & Hannah have been available to answer any queries and sort out problems if they arise. They manage to find and secure great tenants for me every year and have never failed to achieve the maximum potential rent for the student property. Their client services is second to none! I have been well looked after . I definitely can recommend them. I have also been on the receiving end as a tenant and find their service to tenants also very good.
Agent replied · 25 November 2023
Hi Susan, Thank you for such a lovely review! We have shared with the whole team and all appreciate your loyalty over the 15 years!
5/5
GoogleLisa and Johnathon are the real deal in Bournemouth. They took care of my property while I was away, handling any issues ASAP. Couldn't have asked for better estate agents!
Agent replied · 25 November 2023
Great to hear Ben! We hope to be assistance to you again in the future!
5/5
GoogleI have been a landlord for over thirty years. I have owned properties in Manchester, London, Bournemouth and overseas. I have used multiple estate agents to manage my properties in the past. This also applies to Bournemouth, and I have had many business dealings with several estate agents in the Bournemouth area. Through the years their management services have disappointed me for one reason or another. It was eight years ago that I was introduced to Enfields estate agents. I have never looked back! All of Enfields staff are extremely helpful and polite. When it comes to property management Jonathon Thomas and Lisa Thomas are the best people I have encountered in this business. They are always friendly, helpful and efficient and are totally dedicated in providing first class service to their customers, either being landlords or tenants. Whenever a problem arises it is resolved immediately. I am very grateful and satisfied with the services that they provide. I wish them success and good health for the future Amir
Agent replied · 25 November 2023
Hi Amir, Thank you for such a lovely review! We have shared with the whole team and all appreciate your loyalty over the last 8 years!
5/5
GoogleVery pleasant and extremely helpful
Agent replied · 25 November 2023
Hi Jennifer, Thanks for the 5 star review! We appreciate you allowing us to service you!
5/5
GoogleKieran and the team were incredibly helpful and very quick to help us find our new student house for next year! Really friendly and helpful, answering all our questions from a set of students who knew nothing about what to do. Absolutely recommend to anyone, thanks Enfields!
Agent replied · 25 November 2023
Charlie, Kieran loved helping you with your search and we are all excited you managed to secure such a great property! We look forward to supporting you over the next few months.
5/5
Googlevery professional service and very helpful.
Agent replied · 25 November 2023
Mark, Thanks for the 5 star review! We appreciate you allowing us to service you!
5/5
GoogleI first came across Jonathan and his team some 3 years ago - WOW, enthusiastic, professional etc. etc… After dealing with estate agents for over 30 Years - some good, some not so good - I have never dealt with such a professional firm. If Jonathan says he will call you back, he does… They manage a student property of mine and the whole journey is faultless. Jonathan’s knowledge, attitude & integrity is spot on.
Agent replied · 25 November 2023
Julian, We love this feedback! Thank you so much for allowing us to work with you over the years.
5/5
GoogleWhen recently looking for a new estate agent to take over the management of the sale of my property, Jonathan at Enfields was recommended to me. From the very first meeting I was made to feel at ease and totally confident that he and his team would do everything possible to get the quick sale I needed. Jonathan was professional, enthusiastic, understanding and very knowledgeable. I thoroughly recommend Jonathan and his team
Agent replied · 25 November 2023
Katie, Thanks for the 5 star review! We have shared this with the team. Feel free to reach out in the future if there is anything we can do to help you.
5/5
GoogleBethany and the team at Enfields always provide a professional and friendly service, highly recommend them.
Agent replied · 25 November 2023
Hi Anna, Thanks for the 5 star review! We have shared with Bethany and the team. We appreciate you allowing us to service you!
5/5
GoogleIt is a pleasure to work with the team of Enfields. Thank you Jeff, Jonathan and Lisa plus the professional and friendly support from Jack Underwood, Hanna and Nicole
Agent replied · 25 November 2023
Thanks for the great feedback, Terence. We have shared this with the team who were happy to help! Feel free to reach out in the future if there is anything we can do to help you.
5/5
GoogleFantastic company and staff, have been with enfields for over 10 years now, the support and advice theyve given with ever changing rental regulations is great. Jonathan, lisa and all their staff have never failed to help me both in sales and rentals. Thanks
Agent replied · 25 November 2023
Hi Simon, Thank you for such a lovely review! We have shared with the whole team and all appreciate your loyalty over the last 10+ years!
5/5
GoogleI would like to thank Rachael from Enfields personally. She has gone above and beyond in helping me sell my house. Rachael kept in touch regularly with updates and is very approachable. She is a huge credit to Enfields Estate Agent 😊 …
Agent replied · 25 November 2023
Thanks for the great feedback, Sonia. We have shared this with Rachael who was happy to help! Feel free to reach out in the future if there is anything we can do to help you.
5/5
GoogleJack Fletcher managed the recent sale of our property in Bournemouth. He was very efficient, responsive and kept us continually updated. Thanks to him the sale went smoothly. Very professional. On the lettings side, Bethany Thomas has been most helpful in managing an extremely difficult tenancy, particularly in arranging for various service companies to work on the property after the tenant had left. CL, London
Agent replied · 25 November 2023
Hi Charles, Glad you had a great experience with Jack and Bethany! Thanks for sharing. Feel free to reach out in the future if there is anything we can do to help you.
5/5
GoogleAs a landlord I have been a client of Enfields in Winton for years and would like to thank Johnathan and Lisa in fact the whole team for their support and professionalism always available for help and advice when needed I couldn’t recommend them highly enough.
Agent replied · 25 November 2023
Hi Brian, We love this feedback! Thank you so much for allowing us to work with you for so many years!
5/5
GoogleEnfields but specifically Nicole have been very welcoming, lovely and helpful during our tenancy. Any minor problems we faced were dealt with quickly and effectively.
Agent replied · 25 November 2023
Thanks for the great feedback, Ema. We have shared this with the team and Nicole who was happy to help! Feel free to reach out in the future if there is anything we can do to help you.
5/5
GoogleMy wife and I have been clients of Jonathan and Lisa for several years, renting out a property in Bournemouth and have had a very friendly and professional service I would recommend Enfields as the Agent of choice in Bournemouth for any landlords who are looking for a stress free life.
Agent replied · 25 November 2023
Hi Peter, We love this feedback! Thank you so much for allowing us to work with you for so many years!
5/5
GoogleA big thank you to Enfields for selling my property, especially to Jack Fletcher and Rachel Clark. Communication was good throughout and they made the process smooth and seamless. I will highly recommend Enfields to my friends and family.
Agent replied · 25 November 2023
Thanks for the great feedback, Sue. We have shared this with Jack and Rachael who were happy to help! Feel free to reach out in the future if there is anything we can do to help you.
5/5
GoogleWorking with Jack Underwood at Enfields was awesome. He really helped us haggle the price for the property we wanted to buy, and he was super quick to respond to all our questions and requests. Big thanks!
Agent replied · 25 November 2023
Thanks for the great feedback, Pei. We have shared this with Jack who was happy to help! Feel free to reach out in the future if there is anything we can do to help you.
5/5
GoogleMy wife and I were really happy with Enfields customer service. Kieran Symes from the Winton branch was very helpful, friendly and a great support to us during this whole process. He was always available to answer our questions. Kieran is very knowledgeable in regards to the property industry and his friendly approach will put you at ease. We are very happy to recommend Kieran to anyone who is going through this stressful process of finding the ideal home. We also had the opportunity to meet Jack Fletcher and he was very helpful to us.
Agent replied · 25 November 2023
Hi Errol, Glad you had a great experience with Kieran and Jack! Thanks for sharing and we appreciate you allowing us to help you find your next home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Enfields
Which Enfields office has the most reviews?
Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.
Where are the Enfields offices?
The 10 Enfields offices, by town:
- Bitterne: 3 West End Road, Bitterne, Hampshire, SO18 6TE
- Bournemouth (383 Wimborne Road): 383 Wimborne Road, Bournemouth, Dorset, BH9 2AQ
- Bournemouth (56 Holdenhurst Road): 56 Holdenhurst Road, Lansdowne, Bournemouth, Dorset, BH8 8AQ
- Eastleigh: 13 Market Street, Eastleigh, Hampshire, SO50 5RH
- Hythe: 3 Marsh Parade, Hythe, Hampshire, SO45 6AN
- Pontefract: 2 Alamo House, Sessions House Yard, Pontefract, West Yorkshire, WF8 1BN
- Southampton (347 Shirley Road): 347 Shirley Road, Southampton, Hampshire, SO15 3JD
- Southampton (46 Oxford Street): 46 Oxford Street, Southampton, Hampshire, SO14 3DP
- Southampton (51 London Rd): 51 London Rd, Southampton, Hampshire, SO15 2AD
- Southsea: 33b Marmion Road, Southsea, Hampshire, PO5 2AT
What do sellers say about Enfields?
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
What do buyers say about Enfields?
47 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
What do landlords say about Enfields?
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
What do tenants say about Enfields?
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Has Enfields won any awards?
Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.
