Trusted Agent profile Β· Swansea

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Dawsons reviews in Swansea, Morriston, Swansea Marina and 3 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,720 reviews across 8 offices and 4 platforms

www.dawsonsproperty.co.uk

Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,348

Reviews on Google

All 8 offices

Facebook logo

2.8 / 5

18

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

340

Reviews on The Trusted Agent

All 8 offices

Trustpilot logo

14

Reviews on Trustpilot

All 8 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Dawsons's eight offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Dawsons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Manning have been our agents for a few years now and we've always been pleased with the service.... especially Briony who has recently helped us find new tenants.... always keeping us up-to-date and well informed.

Sean Β· 23 August 2024 Β· Dawsons Swansea Sales

5/5

Google

Smooth and efficient service. Helped us through the whole process. Would recommend. Thank you

Sarah Β· 19 August 2024 Β· Dawsons Marina Sales Lettings & New Homes

Agent replied Β· 19 August 2026

Thank you for your kind words and for taking the time to recommend our services. We're thrilled to hear that you found our service smooth and efficient, and that we were able to assist you throughout the whole process. Your satisfaction is our top priority, and it's rewarding to know we met your expectations. If you or anyone you know ever needs our services in the future, please don't hesitate to reach out. Thank you once again for choosing us and for your recommendation!

5/5

Google

Great service, friendly staff, kept us up to date throughout the entire process. Would definitely recommend them to friends.

Carl Β· 19 August 2024 Β· Dawsons Marina Sales Lettings & New Homes

Agent replied Β· 19 August 2026

Hi Carl - glad to hear that you had a positive experience with us! We always aim to provide friendly efficient service and are pleased to think you thought we did

5/5

Google

All at Cresidential have been brilliant to deal with. Very efficient, professional and friendly service. Highly recommended .

Lee Β· 19 August 2024 Β· Dawsons Marina Sales Lettings & New Homes

Agent replied Β· 19 August 2026

Thank you for your kind words Lee, we are glad to hear that you had a positive experience with us! We strive to provide an efficient and professional service to all of our customers and are delighted that you are pleased with the level of service we provided.

5/5

Google

C Residntial ,what can I say fabulous team always happy to help ,I popped in today to ask for some info from a property I rented through them in 2017 and nothing was to much trouble within 20 minutes a got what I needed ,so thanks again To Ang and her team and not forgetting George the dog πŸ‘ŒπŸ‘ …

Mark Β· 19 August 2024 Β· Dawsons Marina Sales Lettings & New Homes

Agent replied Β· 19 August 2026

Mark, we're thrilled to hear about your positive experience! Thank you for your kind words and for highlighting our dedication to service. It was a pleasure assisting you again, and we're glad we could provide the information you needed promptly. Ang, the team, and George the dog all appreciate your shout out and look forward to helping you anytime in the future

5/5

Google

Great team, the staff go the extra mile to achieve the highest of standards. Thankyou for your help in the sale of our property.

William Β· 19 August 2024 Β· Dawsons Marina Sales Lettings & New Homes

Agent replied Β· 19 August 2026

Will thanks so much for the 5-star review - hope the move went well :)

5/5

Google

Fab service from all the C Res team as usual. Dealt with them for many years and have always been delighted with the outcomes. Highly recommended!

Nathan Β· 19 August 2024 Β· Dawsons Marina Sales Lettings & New Homes

Agent replied Β· 19 August 2026

Hi Nathan, thank you so much for your kind words! We're thrilled to hear that you've consistently had a positive experience with the team over the years. Your recommendation means a lot to us. If there's anything we can help you with in the future, get in touch !

5/5

Google

Fantastic personal service, all the staff were super helpful, from start to finish. Proactively working with us, for the best outcome for us. Would highly recommend, 5 stars

Vikki Β· 19 August 2024 Β· Dawsons Marina Sales Lettings & New Homes

Agent replied Β· 19 August 2026

Hi Vikki thank you for the lovely review. We wish you both all the best in your fabulous new home 🏑 thanks for letting us be part of your journey πŸ˜€ …

5/5

Google

Thanks to angie and the team β€œ the I’m on it” phrase angie meant what she said it went to the wire and she never failed to deliver I would use over and over again the team are proactive in getting the job done and let’s face it that’s what we want at the same time down to earth and always have time to chat and have a little humour a great all round company thank you for the flowers and support xx

Clare Β· 19 August 2024 Β· Dawsons Marina Sales Lettings & New Homes

Agent replied Β· 19 August 2026

Thank you so much for the review. We always aim to go the extra mile for our clients. Hopefully you can all move on and enjoy your new homes ... at last!!!

5/5

Google

Excellent company with a wonderfully engaging sales team. Now back with a lettings service that will blow your socks off too. Simply the best

Ian Β· 19 August 2024 Β· Dawsons Marina Sales Lettings & New Homes

Agent replied Β· 19 August 2026

Ian thank you so much for this fantastic review ... we know your standards are high so this means a lot.

5/5

Google

C-Res have been incredible throughout and I cannot fault them. We are first time buyers and they have been so helpful is guiding us and answering any questions we have. The whole team have been there when we needed them and we are so grateful!!

Megan Β· 19 August 2024 Β· Dawsons Marina Sales Lettings & New Homes

Agent replied Β· 19 August 2026

Thank you so much for taking the time to share your positive experience with C-Res! We're thrilled to hear that our team was able to support and guide you through the process of being first-time buyers. Understanding that purchasing your first home can be a daunting task, we always strive to be as helpful and accessible as possible. Your feedback is greatly appreciated and we're so grateful to have had the opportunity to assist you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Welcome to the C-Res family!

5/5

Google

Cannot recommend Ang and her team enough, they were so professional and responsive. The answered my questions and got back to me when I asked them too. Great photos and description of my property that led to lots of enquiries - they really do know how to do their job

Suzie Β· 19 August 2024 Β· Dawsons Marina Sales Lettings & New Homes

Agent replied Β· 19 August 2026

Thanks Susie .. an absolute pleasure - you know where we are πŸ‘ …

5/5

Google

From the first time we met an agent of C Res we were impressed. We were viewing one of their properties. Feeling let down by the agents we had put out property on with, we quickly changed to C Res! No regrets, they had viewings booking in from day 1! All the staff were great! The property sold very quickly.

Vanessa Β· 19 August 2024 Β· Dawsons Marina Sales Lettings & New Homes

Agent replied Β· 19 August 2026

Hi Vanessa & Phil. It is always lovely to receive such positive feedback. You were a pleasure to deal with and all the team with you well in your new home

5/5

Google

Fantastic service from start to finish. Professional, friendly, nothing is to too small and very helpful. I sold my flat through them and my partner and myself brought a family home through them. They keep you up to date along the way and support you in any way the can. I would recommend them to everyone and if I need to definitely use them again. Thank you so very much. If we could give a 10 star rating we would.

Katy Β· 19 August 2024 Β· Dawsons Marina Sales Lettings & New Homes

Agent replied Β· 19 August 2026

Hi Katy thank you for the fabulous review - we hope you are both happy in your new home

4/5

Google

My family and I were struggling to find the right letting which ticked all the boxes to meet our needs (ie, Merl, our old dog had to be allowed and we have several vehicles to park) - the lovely Anna found us just the house we had been searching for in a great location. We've been moved in over a month now and even some snagging work and maintenance work needing to be done has been dealt with so smoothly and professionally. Communication has been first rate. It's a pleasure to speak to Anna, and nothing is too much trouble when you call the office team.

Sue Β· 19 August 2024 Β· Dawsons Marina Sales Lettings & New Homes

Agent replied Β· 19 August 2026

Hi Sue this is a lovely review to read - we hope you and your family enjoy this lovely home for many years to come.

5/5

Google

Having had a sale fall through with a previous agent, I was somewhat nervous as to how my sale would proceed. Right from the start James and the team made me confident that they would be able to sell my property, quickly and efficiently. They quickly placed my property on the market and the effort that was put in to sell the property was immense. Whilst the purchaser was somewhat difficult to deal with, they put my mind at ease and relentlessly pursued the sale for me, coordinating with my solicitor and keeping me fully informed throughout. Angi especially went over and above to make sure that I was looked after as their customer and it made me feel that I was the teams number 1 priority. I highly reccomend such a fantastic, communicative and professonal agency.

Helen Β· 19 August 2024 Β· Dawsons Marina Sales Lettings & New Homes

Agent replied Β· 19 August 2026

Thank you so much for this super review. We are so pleased we delivered over and above and exceeded your expectations πŸ™Œ thanks for the donuts 🍩 …

4/5

Google

Easy to find but on race days, apart from a few cones on the road there doesn't seem to be any marshalling going on. Not like at other circuits anyway so may be an issue when mega busy.

R Β· 19 August 2024 Β· Dawsons Marina Sales Lettings & New Homes

Agent replied Β· 19 August 2026

Hi thanks for the review but I think it was meant for another company. We are a UK based Estate Agents but the photos and review seem to be for a distribution company in the US

5/5

Google

Many thanks to Molly and the team at Stockton Heath branch for their continued support during the recent sale of our house. You were all fabulous.

Collette Β· 29 July 2024 Β· Dawsons Killay Sales

5/5

Google

Friendly staff, on hand to help with any concerns or questions we had throughout the whole process.

Lucy Β· 29 July 2024 Β· Dawsons Killay Sales

5/5

Google

Stocton Heat branch is super friendly , welcoming and willing to give you helping hand , direct you on your property journey either seller / buyer / investor or someone who is in urge to get new roof over the head . We can only recommend.

Martina Β· 29 July 2024 Β· Dawsons Killay Sales

5/5

Google

Excellent staff a pleasure to deal with

Karen Β· 29 July 2024 Β· Dawsons Killay Sales

1/5

Google

Always confusion which Ashton branch πŸ˜” because no direct phone no on sale/to let boards. …

Current Β· 29 July 2024 Β· Dawsons Killay Sales

Agent replied Β· 29 July 2026

Hi, sorry to read this. If your ever unsure on which branch to call - call any. We're all connected to each other. Google will also tell you where the nearest branch is located.

5/5

Google

Ashton’s provided an amazing service in connection with the purchase of our house. Brad worked very hard to get things through and went above and beyond to keep things moving and to push to completion. I can’t recommend Ashton’s (Brad in particular) enough. Great team. Great service.

Jenny Β· 29 July 2024 Β· Dawsons Killay Sales

5/5

Google

Whenever I visit Dawsons, staff is kind and keen to help even with things that are outside their scope of work. That shows true dedication!!

Saeed Β· 29 July 2024 Β· Dawsons Sketty Sales

Agent replied Β· 29 July 2026

Hello Saeed, Thank you so much for taking the time to leave this 5-star review for our Marina office. We are delighted that we have been able to assist you and if we can be any further assistance in the future please don't hesitate to come back to us. Kind regards Kelly and the team at the Marina.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Dawsons

Which Dawsons office has the most reviews?

Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.

Where are the Dawsons offices?

The eight Dawsons offices, by town:

What do sellers say about Dawsons?

147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons?

94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

What do landlords say about Dawsons?

33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."

What do tenants say about Dawsons?

35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Gold; Dawsons, Swansea won Trusted Agent; Dawsons, Swansea won Trusted Agent.

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