5/5
we have sold several properties with CP and again Ken & Sasha were excellent - highly recommend.

Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
★★★★★
1,802 reviews across 11 offices and 4 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,802 reviews on four platforms, rated 4.8 out of 5 overall.
1,564
Reviews on Google
All 11 offices
120
Reviews on Facebook
All 11 offices
91
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Country Properties's 11 offices, most reviewed first. Each has its own page.
Showing 1,559 reviews on Google only. Show every review
5/5
we have sold several properties with CP and again Ken & Sasha were excellent - highly recommend.
5/5
Great experience with the whole team, Harry was great. Will definitely use again.
5/5
Great service overall . Sasha who coordinates sales chasing has a wealth of knowledge a common sense approach. She basically gets things done in an upbeat , friendly and efficient way. There were major challenges when the chain broke down and alternative solutions were needed. Sasha remained positive and didn't give up. The solicitors seemed to respect and listen to her . In short ...this transaction would not have completed without Sashes involvement . Well done Sasha and Country Properties
5/5
James and Lucy at Country Properties, Stotfold did a great job for us. House sales aren't always straight forward and our first buyer unfortunately pulled out. James was straight back onto it and secured a new buyer very quickly. We were kept informaed at all times and the team were friendly and helpful. Any questions either we or our buyers had were followed up very promptly. I would definitely recommend them.
5/5
Very professional and responsive letting agency. I rented from the company for 2 years.
Thank you Leigh for your 5* review. We hope you are happy in your new home, Best Wishes Hayley, Debbie & Katie
5/5
The team at Country Properties Stotfold have always been a professional and courteous team. Communication were always timely, clear, professional and helpful. Throughout the ups and downs of managing this sale, the team remained positive and supportive. James went over and above to get this sale to the point of exchange. Highly recommend Country Properties.
5/5
Thank you for your help. Excellent service. Professional and prompt. Highly recommended.
Dear Gopal, thank you so much for your kind words and five star review. It has been a pleasure to help you take your first step on the property ladder and we wish you every happiness in your new home. All the best, the Flitwick team.
5/5
I have had a very professional, efficient and excellent experience with Fiona at Country Properties. Fiona and the team supported me throughout the whole process from the initial viewing to the final exchange and completion. I definitely recommend Country Properties. Thank you.
Thank you very much for your kind words and positive feedback. We’re delighted to hear that you had such a professional and efficient experience with Fiona and the team. Providing support from the initial viewing through to exchange and completion is something we take great pride in, and it’s wonderful to know this was reflected in your journey with us. Your recommendation truly means a lot to us. We wish you all the very best and look forward to assisting you again in the future should you need us.
5/5
First class service provided, and no hesitation in recommending them to other home owners. My initial contact was with Matthew, who met me at the house with an excellent research document - market appraisal - on where this property fitted in Baldock. He was keen for the work, and advised it should gender a lot of interest, as there were few similar properties in the town. His advice was taken on how to best present the home to prospective purchasers. Once appointed, he moved swiftly to bring the house to the market. There was lots of interest, several offers made, and a sale subject to contract agreed within a week. I am pleased to confirm this single agreed sale has progressed to a satisfactory completion. The sales team has been led by Irma their experienced Director, who took a personal interest, and provided good guidance to me throughout the sale process, and skillfully dealt with all the queries and any concerns the purchasers had. Whenever Irma was not available, Michelle would step in to cover, and vice versa. Their ability to cover the week-ends for viewings was instrumental in meeting the buyer's needs. I live some 70 miles away, and was remotely selling a relative's home. This was no impediment to the sale of the house.
Thank you very much for taking the time to leave such a detailed and thoughtful review. We are delighted to hear that you were so pleased with the service provided and that the sale progressed smoothly through to a successful completion. We are especially pleased to know that the market appraisal, advice on presentation, and proactive approach to launching the property made a positive impact from the outset. We’re also grateful for your kind words about Irma and Michelle. Their commitment to providing consistent support and addressing the buyer’s queries is something we take great pride in as a team. Managing a sale from a distance can be challenging, so it is particularly rewarding to know that our communication and guidance made the process straightforward and stress-free for you. Thank you again for your recommendation. It was a pleasure acting on your behalf, and we wish you all the very best for the future.
5/5
As first time buyers we were overwhelmed by the process and the multiple aspects that had to be coordinated. We were very lucky to have Phil on our side. He was friendly, professional and supportive at every step of the way. We appreciate his efforts and his overall support. I would definitely recommend this agent.
Dear Athanasia, thank you so much for your five star review. It has been an absolute pleasure to assist with the purchase of your first home and we're so pleased that you were happy with the service provided. Wishing you all the very best for the New Year in your new home, please do get back in touch if we can help at all in the future, Phil and the Flitwick team.
5/5
I had a fantastic experience renting through Country Properties Flitwick. A huge thank you to Anne, Sharon, Tracy, and Carol, as well as the rest of the team! They are truly great at what they do; always professional, helpful, and they made the entire process (including the move-out) incredibly smooth and stress-free. I highly recommend them to anyone looking for a reliable and friendly team!
Dear Valentina, thank you so much for you wonderful review - Your kind words really do mean the world to us! If we can help at all in the future, please do get back in touch. All the best, the Flitwick Lettings team.
5/5
We recently completed on our first home in and had a great experience with the sellers’ estate agent ( country properties flitwick) especially with Stephen. Communication was clear and timely throughout the process, and they were professional, helpful, and easy to deal with. Everything was handled smoothly, which made buying our first house far less stressful than we expected. Thank you for your support Stephen! Shannon & Adam!
Dear Shannon and Adam, thank you for your wonderful review! We’re delighted to hear that you had a smooth experience purchasing your first home and that Stephen provided the support you needed. Wishing you all the very best for your first Christmas in your new home, the Flitwick team.
5/5
We cannot recommend Country Properties highly enough. From start to finish, they were brilliant and a genuine source of support during what is a very stressful process. Communication was excellent throughout, clear, proactive and reassuring. They were always available to answer questions, chase where needed, and explain things in a calm and professional way. Nothing was ever too much trouble, and we genuinely felt that they cared about us and our sale, not just the transaction. Their experience, persistence and attention to detail made a huge difference, particularly when things became challenging. They went above and beyond to keep everything moving and to support us through each stage, and we are incredibly grateful for that. If you’re looking for an estate agent who is knowledgeable, responsive, and truly client-focused, we would not hesitate to recommend Steve and Duane. Thank you for everything, you were brilliant throughout.
Dear Danielle, thank you so much for your wonderful review! We’re thrilled to hear that your experience with Country Properties was so positive. Our team strive to provide exceptional support and communication throughout the process and your kind words about our dedication truly mean the world to us. Wishing you a wonderful Christmas, the Flitwick team.
5/5
Must say that Country Properties Baldock I found to be an estate agent that guided me through the process of selling making me feel that they were there to give good advice and very professional in their dealings. I was impressed by Mr Mount at the first contact he made me aware of the process in selling property. Then dealing with Erma and Michelle taking me through the process giving sound advice. I would recommend this estate agent to anyone looking for a easy way to sell their house.
Dear Robert, thank you for sharing your positive experience with our Baldock team. It is really appreciated!
1/5
They took so much time for refrencing delayed it for 1 month and when I asked them Its taking so much time cancel my refrencing and give me back my holding deposit, they said no you give false information and now we will not give the holding deposit back, very bad experience and will not recommend to anyone.
We are sorry to see your review, although I’d like to confirm your holding deposit was indeed returned to you after the Christmas period, when we returned to the office.
5/5
We have had a brilliant experience with Fiona at Country Properties - the whole team have been great throughout the transaction and Fiona really went above and beyond to get our sale over the line. Would absolutely choose to use Country Properties again and would recommend them to family and friends.
Dear Emily, thank you so much for sharing your positive experience with Fiona, we really appreciate it. Wishing you all the best for your new chapter!
5/5
Very personal and extremely good at keeping me in touch with progress of the sale and information about the chain.
5/5
Buying our first home was exciting but definitely stressful at times, especially because there were some annoying delays on the seller’s side with the paperwork. Through all of that, Phil was an absolute star. What I really appreciated about Phil was how responsive he was. Whether it was an email or a phone call, he always got back to us quickly and kept us updated without us having to chase. If we asked for something, he made sure to follow up by the time he promised. That level of communication really helped ease the stress for us. Overall, even though the process had its bumps, Phil made a huge difference. We’re really grateful for his support and would happily recommend him to anyone looking for a reliable and proactive agent.
Dear Fahad, thank you for your wonderful review! We're delighted to hear that Phil was able to support you during your first home purchase, even amidst the challenges. If you ever need assistance in the future, please don’t hesitate to get in touch. Best wishes in your new home, the Flitwick team.
5/5
My 23-year journey with Country Properties was exceptional, from buying in 2002 to selling this November. A special thank you to Tracey, Sharon, and Carol, who managed the rental side so professionally for years, and to Phil, who was absolutely brilliant in managing the sale this month. Their dedication throughout has been amazing. I cannot recommend the team at Country Properties highly enough.
Dear Mike, Thank you for your wonderful review! It has been an absolute pleasure assisting you with your property journey over the past two decades, and we appreciate your trust in us. Hopefully it's not the end of an era, as we'll be here should you need us in the future. All the very best, the Flitwick team.
5/5
I recently sold a property through Country Properties’ Shefford office, and I can’t praise the team highly enough. My main contact, Steph Beresford, was an absolute pleasure to work with. Everyone I dealt with had such a friendly, positive, and light-hearted attitude, which made the whole process so much easier and far less stressful. This wasn’t a straightforward sale, and they worked far harder than a typical transaction would usually demand. As the sale had to be handled remotely due to the distance from my home, their support truly went above and beyond. They kept an eye on the property, checked in regularly, and even took the final meter readings at the end of the sale, something I’m incredibly grateful for. Country Properties’ Shefford team is genuinely wonderful to deal with, and their dedication, kindness, and professionalism made all the difference. I wouldn’t hesitate to recommend them.
Thanks Angie for our 5* review and for our lovely gift, it was a real pleasure to help you sell and thank you for your kind works about Steph and the team.
5/5
Country Properties have been amazing and sponsored our Christmas fair at the school for several years. Jamie has been really helpful and the boards always help with raising awareness for our little village school fair and the money they donate makes a massive difference to the children at the school. It’s really nice to see a local company supporting the community like this and I hope the tradition carries on for many more years! Very professional and an asset to our community.
5/5
We had a very positive experience working with Jamie and the team at Country Properties. Throughout a very stressful process, including the chain breaking the first time, Jamie was consistently supportive, proactive and reassuring. He kept us fully informed at every stage, was always quick to respond, and genuinely went the extra mile to help keep things moving. His communication and calm approach made a huge difference during what has been an overwhelming time. Jamie was absolutely “on it” from start to finish, and we are incredibly grateful for all his hard work and dedication.
5/5
Our experience with Country Properties Shefford has been exceptional from start to finish. …
5/5
Moved everything quickly and efficiently, and supported chasing when things were moving slowly. You will not be disappointed, especially if you are working with Phil, thanks for helping me with the moving process!
Thank you so much for your five star review Jack! It has been a pleasure to assist you with the purchase of your first home and we wish you all the very best. Happy Christmas, Phil and the Flitwick team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Country Properties and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.

Country Properties and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Ampthill has the most, with 369 reviews rated 4.8 out of 5, followed by Shefford with 366.
The 11 Country Properties offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Yes. In The Trusted Agent 2026 awards, Shefford won Gold, Hatfield won Gold and Biggleswade won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 6 other industry awards since 2019.