Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
★★★★★
1,802 reviews across 11 offices and 4 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,802 reviews on four platforms, rated 4.8 out of 5 overall.
1,564
Reviews on Google
All 11 offices
120
Reviews on Facebook
All 11 offices
91
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Country Properties's 11 offices, most reviewed first. Each has its own page.
Showing 1,559 reviews on Google only. Show every review
5/5
GoogleHad an amazing experience with country properties. Did 2 house viewings and their agents were lovely and friendly and professional. Kept us updated through everything that was happening and we're able assist with any questions we had. Big shout out to Sarah, Cara and Amy for all their help.
5/5
GoogleWe instructed Country Properties to sell our home based on a previously good experience; so were confident that we would have a positive outcome. Our sales team were engaged and supportive throughout and we couldn’t have achieved our aims without them. Ken and Sasha were always at hand when we needed them and when times were difficult, always there to lend an ear and offer words of encouragement. Thanks
5/5
GoogleWe had a great experience with Country Properties firstly with Ken giving very good marketing and pricing advice and then with Sasha progressing the sale. We honestly think if it wasn't for Sasha, pursuing a conveyancer at the bottom of the chain, the whole chain would have fallen through. It was a pleasure dealing with a local company who know the local market.
5/5
GooglePurchased a house through Country Properties Ampthill. They were extremely helpful and professional and went above and beyond to get the chain moving even though it wasn't even their property holding up the chain. Sasha was amazing getting the chain talking and acting if it wasn't for her the chain would have collapsed for sure.
5/5
GooglePhil was amazing from start to finish with our buy. Always happy to help, informative and updating us along the way. Would definitely recommend for selling/buying.
A big thank you from Phil and the team for taking the time to leave a review. We're so pleased that you were happy with our service and wish you all the best in your new home.
5/5
GoogleA first class and professional service from start to finish. Our property sale and purchase were both handled by Country Properties who guided us through everything and did all they could to make this as stress free as possible. I would not hesitate to recommend Country Properties to anyone.
Thank you so much for entrusting us with your property sale and purchase Linda. It has been an absolute pleasure to help you with your move. We hope that you're now well settled in your new home. All the very best, the Flitwick team.
5/5
GoogleDuane and his team are outstanding. Our house sale really would not have happened without Duane's dedication and persistence. The chain faced constant challenges, but Duane worked tirelessly to find solutions, keep everyone informed and ensure our move went ahead. Duane and team are proactive, excellent communicators, and true professionals. I would highly recommend Country Properties . They really are brilliant estate agents.
Thank you so much for your kind words and five star review Helen, we're so pleased that Duane could help overcome the hurdles to get your sale through, and wish you all the very best with your move.
5/5
GoogleThe entire team were really helpful and efficient.
Thank you for you for your 5* review for the team
5/5
GoogleWe were pleased to have made the right decison to engage Country Properties to sell our house. Throughout the whole process we were kept up to date and they made sure communication between all parties was clear, prompt and concise.
Thank you Jan, we really appreciate your kind review. I’m pleased you felt you made the right decision choosing Country Properties Hatfield to sell your home. Clear and prompt communication is so important during a sale, so it’s great to hear the team kept everything moving smoothly for you.
5/5
GoogleHighly recommend, made the process easy and communicated well.
5/5
GoogleJamie and the team at Country Properties were amazing and helped us to buy our next family home. They were always available when we needed them and sorted any queries quickly. Would definitely recommend to anyone in the area!
Hi Kieran, glad we were able to help you move again, this is great to hear about Jamie and the team. Thank you taking the time to write a review for us. We hope you will be very happy in your new home.
4/5
GoogleWe sold our house through Country Properties. We found them to be professional and easy to work with.
5/5
GoogleLived in a property they managed and they always very professional and helpful. I highly recommend them.
Thank you for your kind words and for recommending us. You know where we are if you need our help in the future. Best wishes Hayley, Debbie & Katie.
5/5
GoogleThank you to Maddison for all her help!
Thank you D, we really appreciate your review. Maddison will be very pleased to hear this. Thank you for choosing Country Properties Hatfield.
5/5
GoogleWe recently moved with Hatfield Country Properties and couldn’t be happier with the service we received. From start to finish, everything was handled brilliantly. Special shout out and thanks to Maddison in the lettings department, her communication was outstanding, she was always quick to respond, and nothing was ever too much to ask. Highly recommend!
Thank you Natalie, we really appreciate your lovely review. I’m so pleased to hear your move with Country Properties Hatfield went smoothly from start to finish. Maddison will be delighted with your kind words, especially around her communication and support throughout the lettings process. Wishing you all the best in your new home.
5/5
GoogleBrilliant service right from the beginning , always keeping us up to date and helping with any questions , would highly recommend , thank you
Thank you so much for your kind words! We’re thrilled to hear you had a positive experience and that our team was able to keep you informed every step of the way. It means a lot to us that you would recommend our services. Wishing you all the best for the future!
5/5
GoogleWe had a great experience with Country Properties in Baldock. Irma and Michelle were absolutely amazing throughout the whole process. We ran into a few issues around contract exchange, but they worked hard to get everything back on track quickly and clearly. We also experienced delays with our buyer, which could have been very stressful, but Irma and Michelle remained professional, supportive, and proactive the entire time. Their communication and reassurance made a real difference, and we always felt looked after. Highly recommend the Baldock team, especially Irma and Michelle.
Thank you so much for your wonderful review. We’re absolutely delighted to hear that you had a great experience with Country Properties in Baldock. Irma and Michelle will be especially pleased to read your kind words. Thank you again for your recommendation, it truly means a lot to the whole Baldock team!
5/5
GoogleCountry properties have helped now with the purchase of a house and more recently the listing and sale of a price. They are fantastic, very responsive, and a lovely team. Highly recommended!
Dear Craig, thank you very much for sharing your experience of buying and selling through Country Properties. It has been a pleasure working with you.
5/5
GoogleIt was with trepidation that I chose country properties as I didn't have the best experience a few years ago. I felt that I could not work with the other agent in Baldock so I went with country properties again. I can confirm that my experience this time was faultless. Very polite and helpful and I felt this time they were really working hard for me. It took a lot of work but they got us over the line. I felt they really earned their money. I would reccomend them and would use them again.
5/5
GoogleI met Laura at Country Properties when I decided to put an offer on a house they were advertising. Laura has been absolutely fantastic dealt with me all the way through right up until my final day of moving in. Always there for any concerns with quick responses, communication was excellent. If you are looking to sell go with Country Properties and if you want to buy choose for house only with Country Properties 😀
Thank you so much for your wonderful review! It was an absolute pleasure to support you through your purchase, and I’m so pleased to hear you felt well looked after every step of the way. Buying a home is such an important milestone, so being available and keeping communication clear throughout is something we truly value. Wishing you lots of happiness in your new home, and thank you again for recommending Laura and the team at Country Properties, it really does mean a lot!
5/5
GoogleWe just ended a full year tenancy with them, and everything was handled very well! Everything related to the house was solved and addressed quickly, all the communication was handled in a very friendly manner and with the diligence required! Not a single fault in our experience! Thank you very much for everything this year!
Dear Andres, thank you for taking the time to leave such a wonderful review for our lettings team. It has been an absolute pleasure working with you. Wishing you and your family all the best in your new home.
5/5
GoogleKen, Sasha and the team made selling our house as easy as possible, great communication throughout, I would thoroughly recommend them.
5/5
GoogleCountry Properties in Ampthill have been fantastic at selling our house. Specifically Jake and Sasha were amazing. Firstly Jake took incredible unaltered photos (including drone shots) that really showed the sellers what they wanted to see. He was brilliant during the negotiations keeping both the buyer and sellers happy and on track. Sasha was Wonder Woman!!! We had all kinds of issues during the legal process (no ones fault) and Sasha kept the whole, long, chain motivated and informed. I am convinced she stopped the chain from collapsing. She really managed all the solicitors as well. Her communication skills were outstanding and a critical reason why I would recommend country properties. You don't realise how important this administrative skill is until you need it. They are excellent at this. On top of all of that Jake's local knowledge was invaluable. I would definitely recommend Country Properties above all else.
5/5
GoogleWe had a great experience selling our house through Country Properties. The whole process was handled professionally and with clear communication throughout. A special mention to Sasha, who supported us every step of the way, she was approachable, responsive, and always happy to answer questions or provide reassurance when needed. We wouldn’t hesitate to recommend Country Properties to anyone looking to sell their home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Country Properties and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Country Properties and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Ampthill has the most, with 369 reviews rated 4.8 out of 5, followed by Shefford with 366.
The 11 Country Properties offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Yes. In The Trusted Agent 2026 awards, Shefford won Gold, Hatfield won Gold and Biggleswade won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 6 other industry awards since 2019.
