Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
★★★★★
1,802 reviews across 11 offices and 4 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,802 reviews on four platforms, rated 4.8 out of 5 overall.
1,564
Reviews on Google
All 11 offices
120
Reviews on Facebook
All 11 offices
91
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Country Properties's 11 offices, most reviewed first. Each has its own page.
Showing 1,559 reviews on Google only. Show every review
5/5
GoogleI found Duane and his whole team to be reliable, accurate and trustworthy in what was, for me, a difficult situation in selling an inherited property while not living there. They were helpful, provided creative solutions and were both friendly and supportive. Highly recommended - thank you guys!
5/5
GoogleWould highly recommend this professional agents. We moved to country properties from another local agent who we had been with for over a year. Within days of the house being listed and professionally photographed we had viewings. The staff were excellent at communicating with us to confirm viewings by phone and email and within weeks the house was sold. Professional staff who are efficient and deliver. Thank you
5/5
GoogleCountry Properties Flitwick completed our house sale in Harlington in September. We received excellent service from them and Phil particularly, throughout the sometimes challenging process and would have no hesitation in recommending them to anyone. Phil also gave excellent advice on our property purchase. The whole team were very efficient.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
Hi Jay, this is the Country Properties 'Sales' google page, rather than lettings - did you mean to leave this review? I'm ever so sorry - don't recognise your name for a purchase or sale. If this was not aimed at us as a sales office, please could you consider this review?
5/5
GoogleWouldn't hesitate to recommend CP to friends and family. All the staff were friendly, professional and dealt with all problems in a proficient manner. Sasha in particular went the extra mile to ensure I got the house of my dreams! Thank you Sasha!
Thank you so much for your review Anne, we hope you are very happy in your new home.
5/5
GoogleOne of the most proactive agencies in the area. Heather and the team showed us an eye watering amount of properties and nothing was ever too much for them. They always ensured we were contacted before anything came to the market to give us a heads up which is brill for both buyers and sellers. Everyone in the office is really friendly and happy to go the extra mile to help. A real cut above many other local agencies in the way they do business. Thoroughly recommend and we can't thank you all enough!
5/5
GoogleBought our first house through Country Properties - spent over a year finding it! Amazing staff - v useful & understanding - highly recommend!
Thank you for the recommendation Tim - we are glad to have helped you find your perfect first home! Good luck with everything and let us know if we can help in the future.
5/5
GoogleHave now successfully completed sale of House Special Thanks to Lorraine, Ashley & Irma for their understanding and sympathetic handling of the sale of my brother's house following his passing.
Thank you for the five star review Mr Johnson!
5/5
GoogleFriendly staff from the start. Steve explained everything clearly to us and Joel made viewings stress free. Both gentlemen were always friendly and helpful throughout the process. Once a buyer was found we dealt with Phil. To say he worked hard is an understatement. Through all the twists and turns he made sure every outcome was right for everyone involved. and took stress from us where needed. Thank you to the whole CP team for all their hard work in helping us both buy our new home and sell our old one.
5/5
GoogleAmazing service from Phil and the team. I dealt with Phil for the most part of the process and he is full of knowledge and so helpful. As a first time buyer i had many questions, but Phil answered them going above and beyond what was required. A normally stressful process made so much more bearable due to the professionalism and patience from him.
5/5
GoogleAn outstanding estate agent that goes above and beyond! We are extremely grateful that we selected Country Properties to sell our house. The whole team are very efficient, driven, friendly, professional, take control of every matter and most importantly they are all lovely and caring. At all times we felt the whole team were acting in our best interest and there was never any pressure on us to do otherwise. A big thank you to Ashleigh, Kim, Irma & Lorraine who have supported us through out our journey!
5/5
GoogleWe've just bought our first house and have had a really positive experience with Country Properties. Our first contact was Irma, who was friendly and professional, and helped us out quite a few times with various things. After our offer was accepted, we were then put under Lorraine's charge. Lorraine was very approachable and communicative, and did everything she could to ensure the sale proceeded smoothly. We felt like we were really well looked-after, which is much appreciated given the many stresses involved in buying a home... Thank you!
Many thanks for the 5 star review Charlotte. The team are pleased to hear your comments. All the best for the future.
5/5
GoogleVery helpful and friendly team, always there when we needed them. They even reduced their fees to help facilitate our purchase which was absolutely above and beyond. Thanks!
5/5
GoogleSelling: Country Properties Stotfold were professional, knowledgeable, and friendly. They really understand this area. A great team to work with.
5/5
GoogleSuperb and friendly team . .got my house sold in no time! Thanks guys!
Mr Jones, the Baldock Branch thank you very much for your great comments. It makes all the hard work worthwhile.
5/5
GoogleSecond time I’ve used these. Very professional both times and would definitely recommend.
Thank you for being a client of ours twice. The Baldock team really appreciate your feedback
5/5
GoogleSonia and the team did a great job and were always very helpful.
5/5
GoogleVery impressed with the service. Always on the ball. Any questions I had were dealt with immediately. Excellent.
Thank you for your review Valerie! Receiving feedback like this is great for the team :) we wish you all the best in your new home. Please let us know should you need any assistance in the future.
5/5
GoogleVery professional and helpful estate agent. Excellent service throughout our sale and purchase.
Thank you so much for this review Claire - it means a lot to the team and we're delighted to have been able to help you with your house move!
5/5
GoogleGreat service from Sonia and the team at Country Properties. They work so hard and kept us updated throughout.
5/5
GoogleWould like to thank Country Properties Baldock and especially Sonia for all the help I received while buying my first property! Couldn't be happier!
Thank you Carly - we're glad your first experience of buying a property was so positive! We hope all is going well in your new home, if you need anything in the future please just let us know. Country Properties Estate Agents, Baldock
5/5
GoogleWe are extremely happy with the professional way in which Country Properties have marketed & sold our property. Communication throughout was first class & special thanks must be given to Sonia
Thank you Joyce, for this 5 star rating and for taking the time to let us know how we did!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Country Properties and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Country Properties and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Ampthill has the most, with 369 reviews rated 4.8 out of 5, followed by Shefford with 366.
The 11 Country Properties offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Yes. In The Trusted Agent 2026 awards, Shefford won Gold, Hatfield won Gold and Biggleswade won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 6 other industry awards since 2019.
