5/5
GoogleBoth bought and sold with Jamie and his team, very professional from start to completion, would highly recommend and defiantly use again.
Agent replied · 27 October 2023
Thank you for your review, we hope you are enjoying your new home.
Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
Country Properties estate agents in Ampthill, Shefford, Flitwick and 8 more
★★★★★
1,802 reviews across 11 offices and 4 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,802 reviews on four platforms, rated 4.8 out of 5 overall.
1,564
Reviews on Google
All 11 offices
120
Reviews on Facebook
All 11 offices
91
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers13 reviews
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Buyers8 reviews
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
Landlords1 review
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Our offices
Country Properties's 11 offices, most reviewed first. Each has its own page.
- Country Properties Ampthill1 Church Street, MK45 2PJ369 reviews · 242 on Google (4.9)5 in the last 90 days
- Country Properties Shefford46 High Street, SG17 5DG366 reviews · 276 on Google (4.8)11 in the last 90 days
- Country Properties Flitwick3 The Russell Centre, Coniston Road, MK45 1QY326 reviews · 199 on Google (4.8)11 in the last 90 days
- Country Properties Biggleswade79 High Street, SG18 0LA307 reviews · 211 on Google (4.8)12 in the last 90 days
- Country Properties Hatfield7 The Broadway, AL9 5BG281 reviews · 172 on Google (4.9)18 in the last 90 days
- Country Properties Baldock39 High Street, SG7 6BG253 reviews · 153 on Google (4.7)5 in the last 90 days
- Country Properties Letchworth Garden City7 Howard Park Corner, SG6 1PQ210 reviews · 101 on Google (4.9)4 in the last 90 days
- Country Properties Royston45 High Street, SG8 9AW186 reviews · 90 on Google (4.4)8 in the last 90 days
- Country Properties Stotfold1 Arlesey Road, SG5 4HA175 reviews · 73 on Google (4.9)6 in the last 90 days
- Country Properties Welwyn10 High Street, AL6 9EQ125 reviews · 35 on Google (5.0)4 in the last 90 days
- Country Properties Ashwell22 High Street, SG7 5NW108 reviews · 12 on Google (4.2)4 in the last 90 days
Reviews on Google
Showing 1,559 reviews on Google only. Show every review
Google5/5
GoogleDebbie and the ladies at Country Properties Shefford Lettings. Have been looking after my new tenancy. Fantastic service and very professional.could not ask to deal with nicer people. Jack Gurd
Agent replied · 27 October 2023
Hi Jack- thank you for you lovely review. It is great to hear that you have been happy with our lettings service and we look forward to continuing our relationship with you.
5/5
GoogleFrom the first valuation until completion day Country Properties were professional and friendly. Nothing was too much trouble for them. They were competitive in their rates too.
Agent replied · 6 February 2025
Thank you for trusting us to sell your home.
5/5
GoogleLorraine, Steph, Evie and Jamie were all absolutely superb from day 1. What should have been a simple sale and purchase (first time buyer for my house and new build purchase by myself - doesn't get much simpler!) just dragged on and on and on and, had it not been for the Shefford Branch team, I doubt very much whether much would have happened at all! Even on completion day, when unexplained delays to money transfer were stringing things out such that I was at risk of having to pay additional charges to the removal company, Lorraine was on the case to save the day and even drove to the property to hand me the keys in person which was a massive help given how close I was to busting a blood vessel! I used to think that Country Properties in Welwyn Garden City were the best of the bunch, but the Shefford branch now takes that place in my view! Thank you so much to you all :)
5/5
GoogleI have bought and sold a couple of houses through Country Properties now and wouldn't consider going anywhere else. The whole team are friendly and approachable, assisting with every aspect of my move. I would feel confident recommending them.
5/5
GoogleDebbie and the team at Country Properties Lettings were amazing. Very good at keeping me updated at every step of the way. Would highly recommend them to all landlords. Five star service and a pleasure to work with.
5/5
GoogleI cannot thank Country Properties enough especially Debbie. I had sold my house and wanted to privately rent but because I wasnt working alot of agencies wouldn't deal with me even though I was paying in advance. I was getting so desperate with only 10 days to go till completion but no one would help until I phoned Debbie. She went to so much trouble showing me the house and getting everything sorted really quickly. This company has been by far the best letting agent I've had any dealings with, nothing is too much trouble. Would 100% recommend
5/5
GoogleI couldn't have asked for a better Estate Agents to go with! From the first day I walked into the Shefford Office the greeting and service that they provided showed me that i was in the right place. I first spoke with Jo who set up a list of properties for me to view that suited my budget and what i was looking for. Over the duration of a couple of weekends (Sundays included!), I went on several viewings with a couple of the girls from the Shefford branch who were lovely and very knowledgeable of the properties that they were showing me. Any queries I had Steph and Lorraine answered straight away which was a huge relief! I honestly can't fault this branch, they were always on hand if i had any queries and made sure the sale process went through without any bumps. They helped my husband and I find our dream home.
5/5
GoogleFrom Instruction to Completion Jamie and his team were fantastic, they worked tirelessly to ensure a smooth completion within a very short period of time. Nothing was too much trouble and they worked with all parties involved to ensure a smooth sale. My husband and I were very impressed and can not Thank them enough. I would also like to Thank Tracey in rentals who too assisted me with the rental of the property prior to the property being placed on the market. Highly recommend.
1/5
GoogleNot supportive. Unhelpful. Promising to call back but doesn't. Having to take legal advice for all the severe stress caused. Evidently they dont give deposits back very often others having to take legal action. DO NOT RENT THROUGH COUNTRY PROPERTIES
Agent replied · 27 October 2023
We are aware of a communication problem with the landlord which was resolved to the tenants satisfaction and the tenants full deposit was returned once the issue was remedied. John Redman, Director
5/5
GoogleCountry Properties made the whole process of selling our house painless. Answered all my questions and queries swiftly and reassured me. Thank you.
Agent replied · 27 October 2023
Sandrina, thank you very much for your review. We work very hard to provide the best customer service and it is rewarding for our team yto receive such reviews
5/5
GoogleWe brought our property from Country Properties and the whole experience has been great. We viewed the property twice before we brought and once after, they arranged the visits quickly and gave us the time we needed to view without being rushed. Any queries we had were passed to the seller the same day and usually responses were back the same day. When we got into the purchase they were very efficient in chasing the chain through to exchange even when there was a change at the top of the chain. Thanks to all at Country Properties and special thanks to Magdalena and Tracey for their help in getting us into our dream home.
Agent replied · 27 October 2023
Mr Caruso, thank you very much for your kind words. The team really appreciate that you have taken the time to write this review. John Redman, Director
5/5
GoogleRating only, no written review.
5/5
GoogleCountry Properties have looked after me very well
Agent replied · 27 October 2023
Thank you Harry.
5/5
GoogleExcellent service and very helpful and professional team. Would definitely recommend them. Thanks
Agent replied · 27 October 2023
Thanks Gemma, it was a pleasure finding you some good tenants as always!
5/5
GoogleThe service I received from all of the guys at Letchworth was fantastic, friendly and effortless, would highly recommend the team to anyone wanting advice and help with finding new tenants for their rental properties.
Agent replied · 27 October 2023
Thank you Claire! Best regards from all the team.
5/5
GoogleVery grateful to the Country Properties and Paul Gibson in particular. He helped us to move to the property within a week! Once again, thank you so much!!
Agent replied · 27 October 2023
Thanks Elena, we hope you guys are enjoying your new home!
5/5
GoogleWe are landlords and Paul and Simon at Country Properties are our first and only choice for finding tenants in Letchworth. They give us what we need, so we will use them again (though hopefully our tenants will be there for quite a time yet)
Agent replied · 27 October 2023
Thank you Carl. Best regards from the team.
5/5
GoogleCan't fault them, everything was taken care of quickly and efficiently, the move in was smooth, and all questions answered. We dealt with Paul and we will actively look for country properties should I need to move again!
Agent replied · 27 October 2023
Thank you Andre. Best of luck in your new home.
5/5
GoogleThank you to Country Properties and especially to Paul Gibson for his help in finding us a tenant. Paul was efficient and patient with our questions and any queries we had were invariably dealt with quickly and professionally. We highly recommend this well established, friendly, family run company.
Agent replied · 27 October 2023
Thank you Una. Kind regards from all at Country Properties, Letchworth Garden City.
5/5
GoogleWe recently both bought and sold a property through Country Properties.We found Phil,Duane and all the team to be excellent.It was great knowing that if we had any questions,worries or concerns Phil would be at the end of the phone to offer advice and reassurance.From initial valuation,viewings and right through to completion day all the team acted with efficiency and professionalism to make our house move as smooth as was possible.
5/5
GoogleThank you Phil at Country Properties for resolving a stressful situation with simple communication. I would have no hesitation at recommending this branch to anyone especially Phil a genuine & trustworthy estate agent.
5/5
GoogleThe entire team, particularly Phil, were excellent when presenting the property & managing the purchase of our new home. Professional, expert and urgent.
5/5
GoogleAmazing service from Phil and the team. I dealt with Phil for the most part of the process and he is full of knowledge and so helpful. As a first time buyer i had many questions, but Phil answered them going above and beyond what was required. A normally stressful process made so much more bearable due to the professionalism and patience from him.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Country Properties and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East of England Lettings
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Country Properties and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 2025
2025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Country Properties
Which Country Properties office has the most reviews?
Ampthill has the most, with 369 reviews rated 4.8 out of 5, followed by Shefford with 366.
Where are the Country Properties offices?
The 11 Country Properties offices, by town:
- Ampthill: 1 Church Street, Ampthill, Bedfordshire, MK45 2PJ
- Ashwell: 22 High Street, Ashwell, Hertfordshire, SG7 5NW
- Baldock: 39 High Street, Baldock, Hertfordshire, SG7 6BG
- Biggleswade: 79 High Street, Biggleswade, Bedfordshire, SG18 0LA
- Flitwick: 3 The Russell Centre, Coniston Road, Flitwick, Bedfordshire, MK45 1QY
- Hatfield: 7 The Broadway, Hatfield, Hertfordshire, AL9 5BG
- Letchworth: 7 Howard Park Corner, Letchworth, Hertfordshire, SG6 1PQ
- Royston: 45 High Street, Royston, Hertfordshire, SG8 9AW
- Shefford: 46 High Street, Shefford, Bedfordshire, SG17 5DG
- Stotfold: 1 Arlesey Road, Stotfold, Hertfordshire, SG5 4HA
- Welwyn: 10 High Street, Welwyn, Hertfordshire, AL6 9EQ
What do sellers say about Country Properties?
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
What do buyers say about Country Properties?
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Has Country Properties won any awards?
Yes. In The Trusted Agent 2026 awards, Shefford won Gold, Hatfield won Gold and Biggleswade won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 6 other industry awards since 2019.
