Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
★★★★★
1,819 reviews across 11 offices and 3 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,819 reviews on three platforms, rated 4.8 out of 5 overall.
1,581
Reviews on Google
All 11 offices
120
Reviews on Facebook
All 11 offices
91
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Country Properties's 11 offices, most reviewed first. Each has its own page.
Showing 1,575 reviews on Google only. Show every review
5/5
GoogleWe have just sold our property through Country Properties. All the staff were helpful and friendly and kept us informed of what was going on with our sale. Ash was particularly helpful when valuing the property and assisted in taking some great pictures the property. Thank you
Many thanks for your kind words, we are pleased to hear you received a great service from all the team at Country Properties. All the best for the future.
4/5
GoogleRating only, no written review.
5/5
GoogleIt was a move that was made easy by Irma Bucci and her friendly staff who all went out of their way to make the move a success in what was a very difficult and trying situation. Customer Service was excellent with constant updates on progress. I highly recommend this Estate Agency.
Many thanks for your 5 star review. All the staff will be thrilled to hear your kind words and positive comments. We wish you all the best.
5/5
GoogleMany thanks for getting our house purchase over the line.
Thank you for your 5 star review, we wish you all the best in your new home.
5/5
GoogleI let my property for around 4 years, and then ultimately sold it, both through Country Properties. Irma, Sophie, Stepfanie, Ashley, Lora and all the team were a pleasure to deal with. No hassles and all enquiries were dealt with in a prompt, friendly and professional manner. I’d have no hesitations in recommending CP.
Thank you very much for such a great review, we’re so glad you had a good experience with both the Rentals & Sales Team. All the staff at Country Properties will be delighted to read your 5 star review.
5/5
GoogleRating only, no written review.
5/5
GoogleAbsolutely Brilliant service, ask for Ash he knows what he is doing and couldn't be more helpful or kind
Thank you for letting us know about your experience, Ash and the team will be thrilled to hear your kind words.
5/5
GoogleWe entered a slow market with a fairly unique shaped property but the staff at Country Properties consistently provided a great service and secured us the sale we wanted. They have a very flexible working team, who were always very helpful during a naturally frustrating process.
Thank you for sharing your feedback, we’re so glad you had a good experience with the Biggleswade Sales team.
5/5
GoogleVery good after sales service. Irma in particular was excellent. Constant contact and updating us throughout the process. Whenever we had any issues she had a solution and gave good advice. Magdalena was also great. Thank you all for your help during a stressful time in the world of moving house! :)
We are so glad you had a good experience with Country Properties, our staff will be happy to hear your kind words.
5/5
GoogleWe have had to find a temporary rental due to a house fire. It’s been years since we rented so it all felt quite daunting but the staff at Country Properties helped us so much. They made finding the right place and going through the rental process very easy, they were all helpful, friendly and understanding. We highly recommend them
Many thanks for taking your time to write this review, we are delighted to hear your positive feedback.
5/5
GoogleRebecca Dickinson was amazing, so much help and very professional.
Thank you for your feedback, we are thrilled to hear you had a good experience with Country Properties.
5/5
GoogleRebecca and the staff were excellent and very efficient. They helped my family get settled and were very understanding. Rebecca is an excellent lettings agent who communicates well and is alwya helping both parties.
Thank you for your kind words Michael. Rebecca and the team are delighted to hear your positive feedback.
4/5
GoogleExcellent customer service from Rebecca Dickinson at Country Properties if your looking to rent get in contact with her she's very professional and helpful...
Hi Jackie thank you for your outstanding review, you were a pleasure to work with and we wish you all the best in your new home.
5/5
GoogleRebecca from the Biggleswade branch has been amazing and so helpful! If you’re looking for somewhere to rent in the Biggleswade area definitely go in and see Rebecca.
Thank you very much for such a great review, Rebecca will definitely be happy to read what you wrote. All the best :)
5/5
GoogleWe are really happy about our experience with Country Properties. Rebecca has been very kind and profesionnal. We found the perfect home to rent we were looking for our family. I warmly recommend Country Properties.
Thanks so much for taking the time to write this review, we are pleased to hear you have had a warm and welcoming experience with Country Properties.
5/5
GoogleRebecca has been with us every step of the way helping us to find our first rental home, we started looking in June and have now just found somewhere with country properties. From the moment we decided to go for this property Rebecca has been patient and thorough and helped us along every step. Polite and friendly we couldn't ask for a better agent 😊
Thank you for your 5 star review. We hope you are settling into your new home well and endeavour to continue to impress you with our services.
5/5
GoogleWell looked after by all the staff that we encountered whilst looking for a place to rent. Rebecca has been very helpful with the application process and the following check-in process. very happy with the whole experience for first time renting.
Thank you for your lovely feedback Kyle. We are pleased to hear you have had a happy experience with Country Properties.
5/5
GoogleThe staff have been amazing especially Rebecca. She has been very helpful throughout the process and has dealt with any inquiries that I have had and dealt with them in a prompt timely manner. They have done well to work around my long hours and days at work, providing me with another branch closer to my work to be able to ensure the process is smooth running. All the staff are friendly, I would highly recommend.
Thank you for your feedback, we are delighted to hear that the staff at Country Properties have been so accommodating both in Biggleswade & Royston. The lettings department are pleased you have settled into your new home well.
5/5
GoogleCountry Properties dealt with our house purchase. We were very happy with their service. They remained in close contact with solicitors and ourselves throughout the process. All members of staff were friendly, helpful and efficient
Thank you for letting us know about your experience, the staff at Country Properties will be delighted to hear your positive feedback.
5/5
GoogleWe purchased our first home through country properties not knowing what to expect but they made it so easy! special mention to Lorraine who kept us updated the entire way! the whole team at country properties biggleswade thank you!! Lily and Tom xx
Thank you so much for this review Lily, we are delighted to have been able to help you both purchase your first home and hope you are very happy there! If you need any advice in the future, don't hesitate to call us.
5/5
GoogleKim is hugely professional and is supported by a friendly and very capable team. I would highly recommend them to anyone looking to sell or buy a property.
Thank you for taking the time to leave us a review Ralph! It's great to see that your experience using our Estate Agency services was such a positive one.
5/5
GoogleGreat customer service, and communications throughout. Lorraine was especially helpful during the entire process. Thank you!
Thank you for your review Mike! Lorraine and the rest of the team were delighted to help you - if you need anything in future please don't hesitate to call.
5/5
GoogleThe staff were really lovely and helpful. I did not realise at the time, as a first time buyer, how much they could/would help. They returned calls, emails and were more than happy to help if we dropped by. They were informative and supportive right throughout and as first time buyers it wss exactly what we needed!
Thank you so much Amy - feedback like this means a lot to the team :) Congratulations on making your first step on to the property ladder, feel free to give us a call if you need anything in future.
5/5
GoogleReceived very good attentive service and would especially like to thank Lorraine for all her hard work in keeping us up to date how things were progressing.
Thank you for your 5 star review, Lorraine will be happy to hear your lovely comment. We wish you all the best.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Country Properties and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Country Properties and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Ampthill has the most, with 379 reviews rated 4.8 out of 5, followed by Shefford with 366.
The 11 Country Properties offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Yes. In The Trusted Agent 2026 awards, Shefford won Gold, Hatfield won Gold and Biggleswade won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 6 other industry awards since 2019.
