5/5
Rating only, no written review.
Agent replied · 27 October 2023
Thank you Gerry. We hope you're well.

Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
★★★★★
1,819 reviews across 11 offices and 3 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,819 reviews on three platforms, rated 4.8 out of 5 overall.
1,581
Reviews on Google
All 11 offices
120
Reviews on Facebook
All 11 offices
91
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Country Properties's 11 offices, most reviewed first. Each has its own page.
Showing 1,575 reviews on Google only. Show every review
5/5
Rating only, no written review.
Thank you Gerry. We hope you're well.
5/5
Rating only, no written review.
5/5
Country Properties were fantastic from start to finish. Responded quickly to email, genuine and professional. I would fully recommend them.
Thank you for your kind words Lucy. We hope your second move went to plan. All the best for the future :)
5/5
Simon Ellmers was an absolute pleasure to deal with on my first house purchase in Letchworth. Was always at the other end of the phone and very helpful each time. Will definitely do business with again!
Thank you. We hope you are happy in your new home.
5/5
Simon and Ian were very professional and easy to deal with. They were particularly helpful at various points in the sale of our property. We would recommend them, especially with their good knowledge of Letchworth.
Thank you, best of luck in your new home.
5/5
Absolutely fantastic service from Country Properties, and specifically from Simon (and of course Paul)! Buying your first property in the midst of a pandemic can be a very stressful experience but Simon and his team were always there to make sure things happen for us (from chasing conveyors to offering reassurance). Needless to say I highly recommend them!
Hi Yannis, we got there in the end!! Thanks for you help, patience and kind words as well. We hope you’re all very happy in Letchworth and your new home.
5/5
I sold a property with Country Properties Letchworth and was assisted mainly by Ian and Simon Ellmers. I must say, they were two of the nicest and most helpful people that I have ever had the pleasure of dealing with. They were able to find a buyer who was willing to pay a fair asking price. The sale turned out to be rather difficult, partly because of information that was contained within the deeds and also because of Letchworth Garden City Heritage Foundation. However, thanks to Ian and Simon's knowledge of the local area, the sale was still able to go through reasonably quickly. The service I received was second to none. I was kept up to date at all times and was always able to communicate with them, when I needed to. They really went above and beyond what I was expecting, to help get the sale completed. I can't praise this branch of Country Properties highly enough. Excellent service from an honest and very professional estate agent. Very highly recommended!
Thank you for your feedback, I’m glad we were able to provide you with a great service. Hope to see you again soon.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Everyone friendly, professional and efficient. A very smooth sale and I would highly recommend.
5/5
I have now viewed a few properties with country properties and have found all staff to be very pleasant, helpful and knowledgeable.
5/5
Steve and the team were all great and helped make our moving as easy as could be.
5/5
Big thank you to Duane and his team. Friendly, professional service. Fantastic communication throughout can't thank you all enough.
5/5
Sold and purchased through Country Properties Flitwick office. The sales team were super helpful Always on hand to help with any question. Nothing was too much trouble. Would definitely recommend.
5/5
We bought our property through country properties in flitwick in january 2020. The team were very helpful. I fell in love with the house & joel stayed late from work so i could show my husband it that night so we could put an offer in asap. They communicated effectively to us always ringing us and keeping us up to date. When we picked up our keys they even greeted us with a bottle of bubbly as a gift! Would deffinately recommend them!
5/5
I have sold many houses in my time, some with efficient estate agents, some not very efficient. I have sold my last two houses through Country Properties Flitwick. I can only describe them as BRILLIANT. Thank you Phil and your team for all your expertise.
5/5
I recently bought a property and had the pleasure of dealing with 'Lovely Phil'. Throughout the process he kept in touch and checked in to keep me updated - even if there wasn't a lot to report at the time. The whole process was smooth and stress free. Highly recommended.
5/5
Thank you to all of the team at Country Properties in Flitwick for their support with our recent house sale. They made the process very easy for us and were always quick to respond to any questions we had. Would highly recommend their services.
5/5
I bought my house from the team here in Flitwick and from the beginning they were superb. Overly helpful; will always call you back and go above and beyond to make what can be a stressful time quite relaxing. If your a seller i can only imagine it would be the best place to go because as a buyer they were a joy and make the process very easy.
5/5
Country Properties sold six flats for me at 10 High Street Flitwick. They did a brilliant job with top class marketing and great advice. Duane is the owner and you will not find a better estate agent. He knows his market and tells it like it is. Highly recommended!
5/5
Country Properties Flitwick recently sold our property and they worked incredibly hard to ensure the sale went through before Christmas. At one point it looked like the sale might fall through but Duane and Phil worked tirelessly with all parties to keep the sale together. Excellent service - many thanks to everyone at the Flitwick office!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Country Properties and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.

Country Properties and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Ampthill has the most, with 379 reviews rated 4.8 out of 5, followed by Shefford with 366.
The 11 Country Properties offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Yes. In The Trusted Agent 2026 awards, Shefford won Gold, Hatfield won Gold and Biggleswade won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 6 other industry awards since 2019.