5/5
GoogleThe advice Jamie gave me helped me to secure the asking price on my property.
Agent replied · 27 October 2023
Thank you Jo more than happy to offer advice and delighted it helped secure you the best price.
Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
Country Properties estate agents in Ampthill, Shefford, Flitwick and 8 more
★★★★★
1,819 reviews across 11 offices and 4 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,819 reviews on four platforms, rated 4.8 out of 5 overall.
1,581
Reviews on Google
All 11 offices
120
Reviews on Facebook
All 11 offices
91
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers13 reviews
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Buyers8 reviews
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
Landlords1 review
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Our offices
Country Properties's 11 offices, most reviewed first. Each has its own page.
- Country Properties Ampthill1 Church Street, MK45 2PJ379 reviews · 252 on Google (4.9)15 in the last 90 days
- Country Properties Shefford46 High Street, SG17 5DG366 reviews · 276 on Google (4.8)11 in the last 90 days
- Country Properties Flitwick3 The Russell Centre, Coniston Road, MK45 1QY326 reviews · 199 on Google (4.8)11 in the last 90 days
- Country Properties Biggleswade79 High Street, SG18 0LA308 reviews · 212 on Google (4.8)13 in the last 90 days
- Country Properties Hatfield7 The Broadway, AL9 5BG281 reviews · 172 on Google (4.9)18 in the last 90 days
- Country Properties Baldock39 High Street, SG7 6BG259 reviews · 159 on Google (4.7)11 in the last 90 days
- Country Properties Letchworth Garden City7 Howard Park Corner, SG6 1PQ210 reviews · 101 on Google (4.9)4 in the last 90 days
- Country Properties Royston45 High Street, SG8 9AW186 reviews · 90 on Google (4.4)8 in the last 90 days
- Country Properties Stotfold1 Arlesey Road, SG5 4HA175 reviews · 73 on Google (4.9)6 in the last 90 days
- Country Properties Welwyn10 High Street, AL6 9EQ125 reviews · 35 on Google (5.0)4 in the last 90 days
- Country Properties Ashwell22 High Street, SG7 5NW108 reviews · 12 on Google (4.2)4 in the last 90 days
Reviews on Google
Showing 1,575 reviews on Google only. Show every review
Google5/5
GoogleFantastic handle on the local market, professional advice and brilliant after sales communication. Highly recommend.
Agent replied · 27 October 2023
Thank you Emma for your review
5/5
GoogleAbsolutely brilliant, can’t thank them enough helped me every step of the way getting my first home! Thanks so much ❤️
Agent replied · 27 October 2023
Thanks Tyrone we hope you are settled into your new home : )
5/5
GoogleGreat service delivered by the team. All questions answered quickly with a smooth process delivered. A very helpful team and would highly recommend.
Agent replied · 27 October 2023
Thank you Jeffrey we hope you love your new home !
5/5
GoogleCountry Properties has been absolutely fantastic every step of the way, very friendly and professional staff I couldn’t have asked for more.
Agent replied · 27 October 2023
Thank you so much for your review, we are so pleased that the service we provided met your expectations.
5/5
GoogleGreat service from the letting part of the company. It is so refreshing to have just one contact to deal with who responds quickly and always seems to be able to get everything done really quickly and with no fuss. Thank you!
Agent replied · 27 October 2023
Thanks Fiona :)
5/5
GoogleExcellent service in selling my house. A big thanks to Jamie, Steph and the team at Country Properties Shefford.
Agent replied · 27 October 2023
Thank you for your feedback I am thrilled you were so happy with the service we provided, we look forward to working with you again in the future.
5/5
GoogleCountry Properties Shefford have supported our local school for several years by sponsoring ours as well as other local community groups events. They have always been friendly to deal with and responsive to any of our enquiries.
Agent replied · 27 October 2023
We are always happy to support the local Schools and community -
5/5
GoogleFrom the start of our search for a property in the Shefford area, Lorraine/Steph and her colleagues could not have been more helpful. Once we found the property we wanted, they provided professional support all the way through the process. Thank you!
Agent replied · 27 October 2023
Thank you Simon we hope you will enjoy living in Shefford as much as we all do.
5/5
GoogleI was very pleased with the way Country Properties - particularly Jamie, acted on the sale of my property during the difficult lockdown situation, they were very professional, responsive and proactive. I would highly recommend them.
Agent replied · 27 October 2023
Thank you Claire, challenging times for us all and we have had to adapt the way we work so thank you for taking the time to review us.
2/5
GoogleWoeful communication from Country Properties Shefford has led to me looking elsewhere in my property search. Staff appear to be working remotely during this time, but often with rather an inept response to simple queries. I am not sure if this is a one-off or is a more regular occurrence of how the company conducts itself. Landlords be aware that you could be losing out on trustworthy, professional tenants through no fault of your own.
5/5
GoogleWould highly recommend the team! Jo was fantastic with helping with the purchase of my new property. She was with me every step of the way, making sure the sale ran smoothly and calling in for frequent updates.
Agent replied · 27 October 2023
Thank you Danielle.
5/5
GoogleWe purchased a property advertised by Country Properties of Shefford and are pleased to report that their service could not have been better .We were kept up to date with all that was going on and were given excellent advice on any queries which arose . Staff were always pleasant and returned phone calls when they promised to do so . This was our first move in over 50 years and could not have asked for a more helpful team .Well done C.P.
Agent replied · 27 October 2023
Thanks Garry :)
5/5
GoogleCountry Properties and Steph, Jo and Tayler are brilliant. I highly recommend this team of dedicated, professional and caring people. They have helped me to buy a dream house and I couldn't be more grateful to them.
Agent replied · 27 October 2023
Thank you Gareth, we hope you are really happy in your new home !
5/5
GoogleMany thanks to Jamie and the whole team at Country Properties Shefford for a really excellent job in successfully selling our house. They could not have been any more helpful and professional!
Agent replied · 27 October 2023
Thanks Andy. We appreciate the positive feedback.
5/5
GoogleWe are very happy with Country Properties. Jamie was a great help and kept us well informed with regular updates on our sale. We would thoroughly recommend them.
Agent replied · 27 October 2023
Thank you for taking the time to review our services it was out pleasure to sell your home !
1/5
GoogleBig name with a poor customer service, We had visited a brand new property with Senior Lettings Negotiator, first of the landlady was more welcoming than the agent . After a quick visit , we ( me and wife ) asked them to give us few minutes to talk at outside the property . The landlady was happy about that but again the letting negotiator interrupt her and told us you go home I will call you this evening from the office. And ...... we are still waiting. The way we were treated by your agent was showing us that she doesn’t want to let us to go ahead with that property despite having 2 full time incomes and also a guarantor. I wish she was more clear about that or simply could say that she had promised that property to someone else rather than wasting our time. In conclusion I would not recommend country properties to anyone or anybody.
5/5
GoogleCountry Properties have kindly supported our local preschool with the sponsorship of our recent fundraising events. They have been super helpful when arranging the boards and everything has been dealt with professionally. Thank you to Jamie and the team!
Agent replied · 27 October 2023
Thanks Naomi - Pleased the event was a huge success. Our boards could not be missed around town! Until next year - Kind Regards Jamie
5/5
GoogleCan't fault! Great service from start to finish... And beyond! Worked effortlessly with the builders if my new home to ensure all my needs were met. Steph in particular has a great rapport with the builders and continues to ensure the 'little things' are sorted. Highly recommended!
Agent replied · 27 October 2023
Sharon thank you so much for your review, can't wait to see it once its all done !
5/5
GoogleThe team at Shefford have been great throughout the whole process of buying our first home. In particular, both Steph and Jo were extremely supportive and were always prompt with any answers to queries my partner and I had 🌟🌟🌟🌟🌟 …
Agent replied · 27 October 2023
Thank you so much for taking the time to review us !
5/5
GoogleSteph and her team have been absolutely fantastic through the purchase of our house. Steph is both professional and personable and she is incredibly quick to respond to queries. Our house purchase has taken eight weeks which is brilliant. I would highly recommend Steph @ Country Properties Shefford. Thanks, Sara & Alex
Agent replied · 27 October 2023
Hi Sara, Thank you for your recommendation delighted to hear our sales team ensured you were in your new home within such a short amount of time. We hope you love living in Shefford as much as we do.
5/5
GoogleJamie and his team are extremely professional individuals who are passionate about the work they do. They took the sale of our home through some quite challenging and unpredictable times, but kept us well informed and confident that we would get to completion. Although the process was longer than expected the communication between themselves and I was excellent. Following the sale of the home they have kept in contact to inform us of mail or packages that have missed the mail redirection. Simply put, they are both recommendable and commendable and in my opinion the front runners in the estate agency market for this area. Many thanks to you all!
Agent replied · 27 October 2023
Thank you for your review and lovely feedback we are delighted you were so happy with our service.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Country Properties and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East of England Lettings
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Country Properties and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 2025
2025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Country Properties
Which Country Properties office has the most reviews?
Ampthill has the most, with 379 reviews rated 4.8 out of 5, followed by Shefford with 366.
Where are the Country Properties offices?
The 11 Country Properties offices, by town:
- Ampthill: 1 Church Street, Ampthill, Bedfordshire, MK45 2PJ
- Ashwell: 22 High Street, Ashwell, Hertfordshire, SG7 5NW
- Baldock: 39 High Street, Baldock, Hertfordshire, SG7 6BG
- Biggleswade: 79 High Street, Biggleswade, Bedfordshire, SG18 0LA
- Flitwick: 3 The Russell Centre, Coniston Road, Flitwick, Bedfordshire, MK45 1QY
- Hatfield: 7 The Broadway, Hatfield, Hertfordshire, AL9 5BG
- Letchworth: 7 Howard Park Corner, Letchworth, Hertfordshire, SG6 1PQ
- Royston: 45 High Street, Royston, Hertfordshire, SG8 9AW
- Shefford: 46 High Street, Shefford, Bedfordshire, SG17 5DG
- Stotfold: 1 Arlesey Road, Stotfold, Hertfordshire, SG5 4HA
- Welwyn: 10 High Street, Welwyn, Hertfordshire, AL6 9EQ
What do sellers say about Country Properties?
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
What do buyers say about Country Properties?
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Has Country Properties won any awards?
Yes. In The Trusted Agent 2026 awards, Shefford won Gold, Hatfield won Gold and Biggleswade won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 6 other industry awards since 2019.
