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Country Properties estate agents in Ampthill, Shefford, Flitwick and 8 more

4.8

★★★★★ Excellent

1,819 reviews across 11 offices and 3 platforms

www.country-properties.co.uk

Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,819 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,581

Reviews on Google

All 11 offices

Facebook logo

4.8 / 5

120

Reviews on Facebook

All 11 offices

Trustpilot logo

91

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Country Properties's 11 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,575 reviews on Google only. Show every review

5/5

Google

Country Properties Baldock have been a dream to work with. We had an added aspect to the sale of our property in Baldock in that we do not live in the UK, but this was no problem to Helen Celik and the team - they advised, guided and assisted us every step of the way in a most professional, courteous, efficient and friendly manner, going way over and beyond what we ever would have expected. Communication from start to finish was absolutely excellent and considering we were selling in the midst of the Covid-19 pandemic the whole process ran incredibly smoothly - from the initial marketing, to the viewings through to the completion of the sale. Our very sincere thanks to Helen, Michelle Woods and Tracey Curaba for their unfailing professionalism and helpfulness throughout. Their customer service is top notch. We placed a lot of trust with the team and were not disappointed. We would highly recommend Country Properties Baldock to any prospective vendors or buyers.PositiveResponsiveness, Quality, Professionalism, Value

Hazel · 4 June 2021 · Country Properties Baldock

Agent replied · 3 June 2024

Thank you for letting us know about your experience and for leaving us such a wonderful review. We wish you all the best for the future.

5/5

Google

We bought our house through Country Properties and Steph and the team were great. Really helped us out after we missed out on one house. They quickly helped us find another. All in all they were excellent.PositiveProfessionalism

Rob · 3 June 2021 · Country Properties Shefford

Agent replied · 2 June 2024

Hi Rob - thank you for your review for Country Properties Shefford. It is great to hear we were pro-active in assisting you to find another property reasonably quickly and to get you moved ready for the start of the new school term.

5/5

Google

Great experience working with Tim. Couldn’t have asked for better customer service. Couldn’t recommend anymore!PositiveResponsiveness, Quality, Professionalism

Samantha · 3 June 2021 · Country Properties Hatfield

Agent replied · 2 June 2024

Dear Samantha, Thank you for your glowing review of Tim, it was appreciated. We wish you all the best with your purchase. Kind regards, Linda and the team at Country Properties Hatfield.

5/5

Google

Very helpful with the purchase of a property and supportive throughout the sale. Would highly recommended.PositiveResponsiveness, Professionalism

Fiona · 2 June 2021 · Country Properties Shefford

Agent replied · 1 June 2024

Thank you Fiona we hope you are very happy in happy in your new home.

5/5

Google

As a tenant country properties have been nothing but exceptional in their level of service and professionalism. Other agents need to look at Country Properties as the Gold Standard.PositiveResponsiveness, Quality, Professionalism

Faruk · 2 June 2021 · Country Properties Shefford

Agent replied · 1 June 2024

Hi Faruk - this is great to hear and thank you for the recommending our Lettings Team.

5/5

Google

Jamie & Steph were really helpful, especially as we were selling under difficult circumstances. Nothing was too much trouble and they helped us every step of the way. We would recommend them to anyone looking to sell their home - nothing seems to phase them!PositiveResponsiveness, Quality, Professionalism

Sarah · 2 June 2021 · Country Properties Shefford

Agent replied · 1 June 2024

Hi Sarah - thank you for taking the time to write us a review. We are pleased we were able to keep the sale and purchase going during this difficult time and that you could eventually move. We wish you every happiness in your new home

5/5

Google

Country properties have been a tremendous help supporting the purchase of our new property. Not only did they do this, but continuously monitored the full chain, talking to other estate agents and solicitors from top to bottom to expedite the process to completion. Without the amazing support of Steph and Jo we would not have completed so smoothly, and noting they are operating in difficult circumstances without any precedent as to how, they have been truly outstanding. I would not hesitate to use country properties again, and should we sell in the future they will absolutely be my first call.PositiveResponsiveness, Quality, Professionalism, Value

Chris · 2 June 2021 · Country Properties Shefford

Agent replied · 1 June 2024

Thank you for the recommendation and 5 star review Chris. It is great to hear that our sales team provided excellent service during the process of selling your property. We look forward to helping you again in the future

5/5

Google

Country properties Flitwick were an excellent agency to deal with. Phil was friendly, Polite and courteous at all times. Very professional, excellent customer care and service.PositiveResponsiveness, Professionalism

Raymond · 2 June 2021 · Country Properties Flitwick

5/5

Google

Thank you to Phil, Duane and team, for all their help and support through what must have been difficult times during lockdown. We were really impressed with your service throughout the process and are glad we chose Country Properties to sell our house. We would happily recommend them to anyone looking to sell in the Flitwick area. We wish them all the best in the future. Clover & DouglasPositiveResponsiveness, Quality, Professionalism, Value

Clover · 2 June 2021 · Country Properties Flitwick

5/5

Google

Extremely happy with Country Properties. Throughout the process of buying our first home, Steve and Phil always went above and beyond to make the process as smooth as possible and to make it happen! I received regular updates and at all stages I was well informed to what was going on and what I needed to do next. Extremely happy and look forward to working with them in the future.PositiveResponsiveness, Quality, Professionalism, Value

Tasha · 2 June 2021 · Country Properties Flitwick

4/5

Google

Very impressive with how quickly country properties responded to any queries. The staff have been supportive and informative throughout the process . I would definitely recommend country properties.PositiveResponsiveness, Professionalism

D · 2 June 2021 · Country Properties Baldock

Agent replied · 1 June 2024

Thank you very much for this review, the team are happy to hear you were pleased with our service.

5/5

Google

I would like to sincerely thank the team at Country Properties in Baldock for the excellent service with our house sale. With all the challenges posed by Covid-19, the process was as smooth as it possibly could be and nothing was too much trouble for the team, especially Tracey Curaba our house sale progressor. Thank you.PositiveResponsiveness, Professionalism

Karol · 2 June 2021 · Country Properties Baldock

Agent replied · 1 June 2024

Many thanks for your 5 star review, we are so glad you had a good experience. Our staff will be delighted to hear your kind words.

5/5

Google

Buying was a difficult and stressful process given the current situation but Country Properties have been fantastic at helping us get our dream house. Tracey was responsive to any issues, on top of the situation throughout and has been extremely proactive to keep things moving along! Thank you!PositiveResponsiveness, Professionalism

Andrew · 2 June 2021 · Country Properties Baldock

Agent replied · 1 June 2024

Thank you for your 5 star review, Tracey and the team will be thrilled to hear your kind words. We wish you all the best in your new home.

5/5

Google

We sold and purchased with Country Properties Ampthill and the service was impeccable. Sasha’s communication, knowledge and expertise is amazing, thank you!PositiveResponsiveness, Quality, Professionalism

Laura · 2 June 2021 · Country Properties Ampthill

Agent replied · 1 June 2024

Thanks Laura! Come back to us when you are ready to sell, we already have plenty of buyers for you! - Country Properties Ampthill

5/5

Google

We highly recommend Country Properties in Ampthill. We had a particularly long and difficult chain, and Country Properties were, without a doubt, the link that managed to make it all happen. Throughout the process, Sasha knew what was going on with all parties, and, particularly when things got difficult, she kept everybody well informed, persevered to gain agreement, and did not give up until the transaction was complete - always in a calm and positive manner. Thank you!PositiveResponsiveness, Quality, Professionalism

The · 2 June 2021 · Country Properties Ampthill

5/5

Google

Tracey handled our case when we were buying our first home. She was absolutely amazing. We had lots of issues with communication from our solicitor and the vendor backing out of pre-existing arrangements, but Tracey was always on the ball pushing our case forward and coming up with solutions to the problems we faced. The whole country properties team were professional and helpful. We would definitely recommend country properties to anyone looking for an estate agent.PositiveResponsiveness, Quality, Professionalism, Value

Marek · 1 June 2021 · Country Properties Baldock

Agent replied · 31 May 2024

Thank you so much for taking the time to leave such a wonderful review. Tracey is delighted to hear your feedback and we wish you all the best in your new home.

5/5

Google

I have just completed on a purchase through Country Properties in Ampthill and I can only echo the previous comments on how professional and helpful the team were. Special mentions for Sasha - a true star - and Ken whose friendliness and efficiency made the whole process surprisingly pleasant. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Kevin · 1 June 2021 · Country Properties Ampthill

5/5

Google

Incredible service from start to finish. Very friendly staff - all extremely helpful with everything you need!! Made a stressful process a lot easier. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value

Charlie · 31 May 2021 · Country Properties Flitwick

5/5

Google

Great service, support and knowledge from the team. Main thanks goes to Steph, who kept on top of the process from all directions and generally kept things flowing. Even more so when you consider these challenging times. Top notch!PositiveResponsiveness, Professionalism

Bruce · 29 May 2021 · Country Properties Shefford

Agent replied · 28 May 2024

Hi Bruce - thank you for taking the time to write us a review. We are pleased we were able to assist with progressing both your sale and purchase during this difficult time and that with everyone working together we got you moved pretty much as planned time wise ! We wish you every happiness in your new home.

5/5

Google

We have used Duane Savage and his team at Country Properties in Flitwick for both letting and a property sale. Due to Covid-19, not everything went completely to plan, but at all times the whole team was professional, helpful, and responsive. If you are letting or selling property in the Flitwick area, I would not hesitate to use them.PositiveResponsiveness, Quality, Professionalism

Christopher · 29 May 2021 · Country Properties Flitwick

5/5

Google

Steve provided a fantastic service from start to finish and kept me informed throughout the process. Very proactive with a high degree of professionalism. Thanks again!PositiveResponsiveness, Quality, Professionalism, Value

John · 28 May 2021 · Country Properties Flitwick

5/5

Google

Tracey the sales progressor was exceptional throughout the whole experience of purchasing our new property. Tracey was professional, knowledgeable, friendly and very helpful. Would highly recommend Country Properties to anyone. Thanks again!!PositiveResponsiveness, Quality, Professionalism, Value

Ryan · 28 May 2021 · Country Properties Baldock

Agent replied · 27 May 2024

Thank you so much for your lovely review, Tracey and the team really appreciate it. Please let us know should you need any assistance in the future.

5/5

Google

I highly recommend Country Properties. Their service over the recent sale of my father's property was excellent - Laura was very accessible, attentive and caring throughout from marketing to post sale - it was a difficult period for us for various reasons and she helped make it easier. As the sale progressed Tracey gave great service in navigating the final stages and meeting deadlines. The team were easy to contact and were up to date with where we were with the transaction. Thanks to all involved.PositiveResponsiveness, Professionalism

Karen · 28 May 2021 · Country Properties Biggleswade

Agent replied · 27 May 2024

Thank you very much for such a great review, Laura and the team are happy to hear you were pleased with our service. A special thank you from Laura for the beautiful bouquet of flowers, wishing you all the best.

5/5

Google

Useful advice offered promptly, by manager and office administrator.PositiveResponsiveness, Professionalism

Helen · 27 May 2021 · Country Properties Shefford

Agent replied · 26 May 2024

Thank you Helen for taking the time to share your feedback on our Lettings Team.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Country Properties and its branches won awards at EA Masters in two years, most recently 2020.

EA Masters winners in two years, the group and its branches: 2019, 2020.

EA Masters by year, 2019 to 2020

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Country Properties and its branches won awards at The British Property Awards in five years, most recently 2025.

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Country Properties

Which Country Properties office has the most reviews?

Ampthill has the most, with 379 reviews rated 4.8 out of 5, followed by Shefford with 366.

Where are the Country Properties offices?

The 11 Country Properties offices, by town:

  • Ampthill: 1 Church Street, Ampthill, Bedfordshire, MK45 2PJ
  • Ashwell: 22 High Street, Ashwell, Hertfordshire, SG7 5NW
  • Baldock: 39 High Street, Baldock, Hertfordshire, SG7 6BG
  • Biggleswade: 79 High Street, Biggleswade, Bedfordshire, SG18 0LA
  • Flitwick: 3 The Russell Centre, Coniston Road, Flitwick, Bedfordshire, MK45 1QY
  • Hatfield: 7 The Broadway, Hatfield, Hertfordshire, AL9 5BG
  • Letchworth: 7 Howard Park Corner, Letchworth, Hertfordshire, SG6 1PQ
  • Royston: 45 High Street, Royston, Hertfordshire, SG8 9AW
  • Shefford: 46 High Street, Shefford, Bedfordshire, SG17 5DG
  • Stotfold: 1 Arlesey Road, Stotfold, Hertfordshire, SG5 4HA
  • Welwyn: 10 High Street, Welwyn, Hertfordshire, AL6 9EQ
What do sellers say about Country Properties?

13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."

What do buyers say about Country Properties?

8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."

Has Country Properties won any awards?

Yes. In The Trusted Agent 2026 awards, Shefford won Gold, Hatfield won Gold and Biggleswade won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 6 other industry awards since 2019.

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