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Country Properties estate agents in Ampthill, Shefford, Flitwick and 8 more

4.8

★★★★★ Excellent

1,819 reviews across 11 offices and 3 platforms

www.country-properties.co.uk

Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,819 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,581

Reviews on Google

All 11 offices

Facebook logo

4.8 / 5

120

Reviews on Facebook

All 11 offices

Trustpilot logo

91

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Country Properties's 11 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,575 reviews on Google only. Show every review

5/5

Google

As first time buyers, country properties, to be specific Jo was amazing. She was very patient with me and all my questions and extremely knowledgeable. We were always kept up to date with the progress of the sale and any changes along the way. I would recommend country properties Shefford to all of my friends and family as they are all a very happy and helpful team.PositiveResponsiveness, Quality, Professionalism, Value

Josie · 11 June 2021 · Country Properties Shefford

Agent replied · 10 June 2024

Thanks for your review Josie - it's great to hear Jo was able to guide you through the buying process and was very informative and able to answer any questions you had. It can be a daunting process if you haven't bought a property before and we are here to make the process as easy and straight forward as we can for you. We wish you all the happiness in your new home.

5/5

Google

The team at Country Properties in Baldock are brilliant! They made selling our property so much less stressful and I felt secure we were in safe hands during the whole process. A special thanks to Tracey the sales progressor who I cant rate highly enough. Knowledgable, helpful and quick to respond, all the things you need when selling your home. Thank you so much!PositiveResponsiveness, Quality, Professionalism

Georgina · 11 June 2021 · Country Properties Baldock

Agent replied · 10 June 2024

We're glad you have been happy with the service we've given, if there's anything you need in the future please don't hesitate to contact us. Wishing you all the best.

5/5

Google

We were extremely impressed with the service we received from Steph. She is extremely proactive and a fantastic commutator.PositiveResponsiveness, Quality, Professionalism

Peter · 11 June 2021 · Country Properties Shefford

Agent replied · 10 June 2024

Thank you Peter for your five star review and for taking the time to review us, its really appreciated.

5/5

Google

Jo from Country Properties has given us the best service and professional advice during the purchase of our new home in Shefford. The excellent level of service has made the process less stressful and very smooth. always called back within 30 mins of any query. Overall, we would recommend Country properties to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Trevor · 11 June 2021 · Country Properties Shefford

Agent replied · 10 June 2024

Hi Trevor - this is a fantastic review for Jo - thank you for taking the time to review us! It is lovely to hear that you had such a positive experience, we really do pride ourselves on delivering excellent customer service. We hope you will be really happy in your new home and look forward to helping you again in the future.

5/5

Google

Really responsive and especially great at communicating between solicitors!PositiveResponsiveness, Professionalism

Charlotte · 11 June 2021 · Country Properties Letchworth Garden City

Agent replied · 10 June 2024

Thank you for your kind words Charlotte. We hope you are enjoying your new home!

5/5

Google

Would definitely recommend this agent. Professional, efficient and any questions were answered promptly. Thankyou.PositiveProfessionalism

Ali · 11 June 2021 · Country Properties Flitwick

4/5

Google

We’ve just sold our house through Country Properties. Sasha and the team have been very helpful and easy to deal with throughout and out of all the local estate agents they gave us the most honest valuation. We would use them again.PositiveResponsiveness, Quality, Professionalism

Charlotte · 11 June 2021 · Country Properties Ampthill

Agent replied · 10 June 2024

Thank you Charlotte, your feedback is really appreciated - Ampthill Country Properties

5/5

Google

Tony and his team dealt with my sale very well - thoroughly professional and quick, offering very good advice at every stage.PositiveResponsiveness, Professionalism

Jon · 9 June 2021 · Country Properties Welwyn

5/5

Google

We completed the sale of our late fathers house last month. This was the second time our family used Country Properties. Phil was fantastic throughout and in his abscence the rest of the team at the Flitwick branch were always helpful and professional. We were kept informed every step of the journey which was so helpful given the current situation. We would not hesitate to recommend Country Properties or use them again. Thank you The G FamilyPositiveResponsiveness, Professionalism

Pipi · 9 June 2021 · Country Properties Flitwick

4/5

Google

Very quick responses to emails and enquiries, keep you updated about the progress of sales. Super friendly staff who always have time for you. Made the buying process much less stressful.PositiveResponsiveness, Professionalism

Rebecca · 9 June 2021 · Country Properties Baldock

Agent replied · 8 June 2024

Thanks so much for taking the time to write this review, we are pleased to hear you have had a friendly and welcoming experience with Country Properties. We wish you all the best in your new home.

5/5

Google

I have used Country Properties more than once and would not use anyone else. They are professional, helpful, friendly and approachable. They are a brilliant team and Sasha is fantastic. She is passionate about her job and making sure her clients are happy, informed and reassured all the way through what can be a stressful time. I cannot recommend Country Properties highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Carolyn · 9 June 2021 · Country Properties Ampthill

5/5

Google

Jamie, Jo and Steph were fantastic throughout the whole process of selling and purchasing our properties. All team members were friendly and extremely responsive and consistent with communications. Jamie especially, went above and beyond to ensure we were kept up to date with any developments during our move. As a family, we would highly recommend Country Properties Shefford.PositiveResponsiveness, Quality, Professionalism, Value

Jonny · 8 June 2021 · Country Properties Shefford

Agent replied · 7 June 2024

Thanks for such a great review of the team here at Shefford - it has been a pleasure to work with you again and we hope you are really happy in your new home !

5/5

Google

Excellent customer service, friendly and professional attitude from Paul and Rebecca, who exceeded our expectations.PositiveResponsiveness, Quality, Professionalism

Kostadin · 8 June 2021 · Country Properties Letchworth Garden City

Agent replied · 7 June 2024

Thank you Kostadin. We hope you have settled into your new home now.

5/5

Google

Would like to thank all the amazing team at Country Properties Baldock, for dealing with the sale of our property , especially in this current time. From the day our property was marketed, to the last day that we completed, their customer service and focus on our sale was always dealt with professionally and promptly. Helen, Michelle and Tracey are a great team, and I would not hesitate to highly recommending the Baldock branch to anyone wanting to sell or buy a property from them. Would also like to give Tracey an extra big thankyou for all her hard work, and pushing to get our completion date wrapped up, as quickly as possible.PositiveResponsiveness, Quality, Professionalism, Value

Simone · 8 June 2021 · Country Properties Baldock

Agent replied · 7 June 2024

Thank you for leaving us such a wonderful review, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Wishing you all the best for the future.

5/5

Google

Amazing team of people. Responded to every query without delay. Friendly and professional. 10/10 :)PositiveResponsiveness, Quality, Professionalism, Value

Kerry · 8 June 2021 · Country Properties Biggleswade

Agent replied · 7 June 2024

Thank you for your feedback, we are delighted to hear you had a good experience.

5/5

Google

Staff were always friendly and courteous and enabled what can be a stressful process to go ahead as smoothly and speedily as possible.They did what they said they were going to do, kept me informed and liaised with all the parties concerned. As a non-local person I am glad that I followed other people's recommendations and chose them to facilitate the sale.PositiveResponsiveness, Quality, Professionalism, Value

Elizabeth · 8 June 2021 · Country Properties Biggleswade

Agent replied · 7 June 2024

Thank you for your 5 star rating and sharing your feedback. We’re so glad you had a good experience with us. Receiving feedback like this is great for the team, thanks again for your positive comments.

5/5

Google

From start to finish, we received a high quality service from all the team at Country Properties in relation to selling our parent's house. Irma and Ashley did a sterling job preparing the particulars and producing an excellent brochure, which soon resulted in an offer that we accepted back in March. The process progressed at a relatively slow pace, partly due to the Covid-19 pandemic and some issues around planning options and extra bank checks etc. and throughout it all, Irma and her team, supported very well by Tracey (the Sales Progressor) kept up the momentum and remained professional and positive. At one point there was a major risk that we'd lost the sale but Irma saved the day and I am so pleased that we completed yesterday (mid November) and the buyers they found (from London) seem lovely. It has been a long journey and Country Properties have been there throughout, ensuring effective communications and keeping us all on track and I highly recommend them.PositiveProfessionalism

Jon · 8 June 2021 · Country Properties Biggleswade

Agent replied · 7 June 2024

Thank you for your 5 star review, your review confirms the hard work we put in every day. Our staff will be happy to read your lovely comments.

4/5

Google

We bought our property through Country Properties, the viewings were excellent, staff very responsive and helpful during a rather difficult issue with our mortgage. Very happy, would recommend.PositiveResponsiveness, Professionalism

Alexandra · 7 June 2021 · Country Properties Baldock

Agent replied · 6 June 2024

Thank you so much for taking the time to leave a lovely review. Our Team really appreciate your comments. We wish you all the best in your new home.

5/5

Google

Extremely happy with the house purchase service. Tayler was so helpful with providing updates, answering queries promptly, and assisting with keeping the process going. No hesitation in recommending Country Properties.PositiveProfessionalism

Yvonne · 7 June 2021 · Country Properties Shefford

Agent replied · 6 June 2024

Hi Yvonne, thank you so much for your 5 star review, and delighted that Tayler ensure you had a great experience during the buying process. We pride ourselves on our great customer service and glad that we were able to support you throughout the sale. Thanks for taking the time to write your review for us.

5/5

Google

My experience of using Country Properties has been exceptional throughout. Steph Beresford is a pleasure to deal with. Steph has been supportive and always responds to my questions in a timely fashion. I would highly recommend using Country Properties as in my view they have been outstanding, they are professional and personable at all times. Therefore making my move so much easier. ThankyouPositiveResponsiveness, Quality, Professionalism, Value

Helen · 7 June 2021 · Country Properties Shefford

Agent replied · 6 June 2024

Thank you Helen - We pride ourselves in our great customer service and glad that we were able to support you throughout your purchase. Thanks for taking the time to write your review for us.

5/5

Google

I can't recommend these guys enough, especially Jo who was very helpful from start to finish of my buying process.PositiveQuality

Ben · 5 June 2021 · Country Properties Shefford

Agent replied · 4 June 2024

Thank you Ben for taking the time to do a review, It is lovely to hear that you had such a positive experience with our team

5/5

Google

Highly recommend this company. Our sale & purchase was dealt with in a very professional manner throughout . Our queries were always answered in a timely fashion. They are honest, trustworthy and reliable, and I would not hesitate to use them again in the future. Thanks Duane, Phil,Steve , Joel and all the rest of the brilliant team at Country Properties Flitwick.PositiveResponsiveness, Quality, Professionalism, Value

Heather · 5 June 2021 · Country Properties Flitwick

5/5

Google

We have just sold our beautiful 5 bed character family house which has been in the family 51 years. The house is a wonderful house but also had re-development opportunities we wanted to avoid. It was an emotional sale for the family due to our love and care for the house. I can’t recommend Country Properties in Biggleswade highly enough and what an excellent estate agent they have turned out to be. I met and reviewed c. 7 estate agents prior to choosing Country Property, as they came out top on a number of factors. It was definitely a good decision. Ashley at the outset was a total star, handled everything so well, and really ‘got’ the house and its history and understood our desire to attract a good family buyer. Ashley produced a wonderful brochure and Right move marketing that really brought out the key qualities of the house (I recommend their marketing and we now also have a lovely brochure to treasure). Thank you SO much Ashley for all your help. Nothing was too much for you, and you made getting the house to market so much easier. After Ashley went on furlough, Irma took over and was also fantastic. She was always supportive, great with advice, very experienced and professional, quick to respond to queries, and she found us an excellent buyer. We have now sold the house to a lovely family who are perfect and will take the house forward and we feel happy as a family. Tracey and Irma completed the sale with other members of the family, and got it through to completion, and Stephanie was also great throughout for any other support queries. I am so glad we chose Country Properties. We felt supported from the outset, they handled the sale sensitively and well, were always completely cheerful and friendly and helpful, and really assisted us make this sale to a lovely family happen. Jacky Lane - NorwichPositiveResponsiveness, Quality, Professionalism

Norfolk · 5 June 2021 · Country Properties Biggleswade

Agent replied · 4 June 2024

This review has made our day, we are so grateful for your kind words. Thank you for taking the time to write this 5 star review, we are glad you had a good experience with us.

5/5

Google

Excellent professional service throughout a difficult period . Very responsive and kept well informed . Many thanks to all who helped At Flitwick office .PositiveResponsiveness, Quality, Professionalism

James · 4 June 2021 · Country Properties Flitwick

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Country Properties and its branches won awards at EA Masters in two years, most recently 2020.

EA Masters winners in two years, the group and its branches: 2019, 2020.

EA Masters by year, 2019 to 2020

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Country Properties and its branches won awards at The British Property Awards in five years, most recently 2025.

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Country Properties

Which Country Properties office has the most reviews?

Ampthill has the most, with 379 reviews rated 4.8 out of 5, followed by Shefford with 366.

Where are the Country Properties offices?

The 11 Country Properties offices, by town:

  • Ampthill: 1 Church Street, Ampthill, Bedfordshire, MK45 2PJ
  • Ashwell: 22 High Street, Ashwell, Hertfordshire, SG7 5NW
  • Baldock: 39 High Street, Baldock, Hertfordshire, SG7 6BG
  • Biggleswade: 79 High Street, Biggleswade, Bedfordshire, SG18 0LA
  • Flitwick: 3 The Russell Centre, Coniston Road, Flitwick, Bedfordshire, MK45 1QY
  • Hatfield: 7 The Broadway, Hatfield, Hertfordshire, AL9 5BG
  • Letchworth: 7 Howard Park Corner, Letchworth, Hertfordshire, SG6 1PQ
  • Royston: 45 High Street, Royston, Hertfordshire, SG8 9AW
  • Shefford: 46 High Street, Shefford, Bedfordshire, SG17 5DG
  • Stotfold: 1 Arlesey Road, Stotfold, Hertfordshire, SG5 4HA
  • Welwyn: 10 High Street, Welwyn, Hertfordshire, AL6 9EQ
What do sellers say about Country Properties?

13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."

What do buyers say about Country Properties?

8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."

Has Country Properties won any awards?

Yes. In The Trusted Agent 2026 awards, Shefford won Gold, Hatfield won Gold and Biggleswade won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 6 other industry awards since 2019.

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