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Country Properties estate agents in Ampthill, Shefford, Flitwick and 8 more

4.8

★★★★★ Excellent

1,802 reviews across 11 offices and 4 platforms

www.country-properties.co.uk

Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,802 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,564

Reviews on Google

All 11 offices

Facebook logo

4.8 / 5

120

Reviews on Facebook

All 11 offices

Trustpilot logo

91

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Country Properties's 11 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,559 reviews on Google only. Show every review

5/5

Google

We couldn’t be happier with the service we received. The team was exceptional from start to finish, and they were instrumental in helping us navigate every hurdle we encountered throughout the entire process. A massive thank you to Michelle in particular, her support, professionalism, and dedication made all the difference. We highly recommend them!

B · 22 July 2026 · Country Properties Baldock

Agent replied · 22 August 2026

Thank you so much for your kind review! We're thrilled to hear that you had such a positive experience with our team and that we were able to support you through every stage of the process. A special thank you for your lovely words about Michelle. She'll be delighted to know that her professionalism, dedication, and support made such a positive difference to your experience. We'll be sure to pass on your feedback to her and the rest of the team. It was a pleasure helping you, and we truly appreciate your recommendation

5/5

Google

Recently bought a house through Country Properties via Simon and the team. Simon was great and even through what had some bumps in the road with the chain, I always felt, Simon had our best interests and did everywhere could to get the sale through. What can be a stressful time, was made that bit easier, so thank you Simon.

Francesca · 22 July 2026 · Country Properties Letchworth Garden City

Agent replied · 22 August 2026

Thank you Francesca. We wish you much happiness in your new home.

5/5

Google

Ian made us feel very confident and comfortable about selling and marketing our house when we unexpectedly found our ideal property to buy. Simon was efficient and extremely supportive throughout the sale and purchase. All of our queries were dealt with straight away and no question was any bother. Great service.

Julia · 22 July 2026 · Country Properties Letchworth Garden City

Agent replied · 22 August 2026

Many thanks Julia. We hope you’re very happy in your new home!!

5/5

Google

Laura Simmons recently dealt with a house purchase for my family. I found her to be really efficient, no nonsense and easy to communicate with. She always returned phone calls and emails & was a huge help in getting us through house we wanted after it unexpectedly came back on the market. I'd recommend Laura to anyone because she just gets on with her job which is exactly what you want from an estate agent.

Jason · 22 July 2026 · Country Properties Biggleswade

Agent replied · 22 August 2026

Thank you so much for your wonderful review. We're delighted to hear about your positive experience with Laura. She takes great pride in providing efficient, straightforward service and keeping clients informed throughout the process, so it's fantastic to know this made a difference during your house purchase. We're especially pleased Laura was able to help you secure the home when it came back on the market. Your recommendation means a great deal to us, and we wish you and your family every happiness in your new home.

5/5

Google

Laura has been great. We first met Laura looking at another property in Biggleswade and they were very friendly and approachable. Once we found a property we fell in love with, Laura has been with us every step of the way. We’re very pleased with Laura’s professionalism and efforts to constantly keep us in the loop.

Mya · 22 July 2026 · Country Properties Biggleswade

Agent replied · 22 August 2026

Thank you so much for your kind review! We're delighted to hear about your positive experience with Laura. She takes great pride in providing friendly, professional service and keeping clients informed throughout the buying process, so your feedback will mean a lot to her. Congratulations on finding a property you love! We wish you every happiness in your new home, and thank you for choosing us to be part of your journey.

5/5

Google

I recently sold my cottage through Country Properties, Shefford branch. Jamie and his team were so helpful throughout the whole process. They were always able to support you on the end of a phone in their calm, friendly and possitive manner. They are a truly wonderful team to work with, lovely people, efficient and showed such professionalism throughout. I would not hesitate using Country Properties, Shefford again and highly recommend them. Well done Jamie, Deb, Steph, Sofia and rest of team.

Elaine · 22 July 2026 · Country Properties Shefford

Agent replied · 22 August 2026

Thank you Elaine for your recommendation it was a pleasure to help you move.

5/5

Google

Country Properties were recommended to use, and we are very glad that we followed through with them! Sasha and team helped us get the best price, and guided us through the journey with sound advice and good communication. We were able to exchange and complete on the same day which was a bonus!

45MrT · 22 July 2026 · Country Properties Ampthill

5/5

Google

Their communication was excellent, they always replied quickly to any queries. I always felt I was kept up to date with progress of my sale and purchase. Sasha was so friendly and a joy to speak to and I felt like she worked hard to keep the sale and purchase on track.

Dani · 22 July 2026 · Country Properties Ampthill

5/5

Google

Sasha what can I say without you It would not have happened! Thank you so much!!

Chris · 22 July 2026 · Country Properties Ampthill

1/5

Google

We had a really bad experience! It caused us a lot of stress. And the page on the website saying that customer service is a priority, it’s not what we have experienced. In fact, we never got an apology for what we went through, even though they knew it wasn’t our fault. We were not treated well. Really disappointing for such a nice town.

Paul · 22 July 2026 · Country Properties Ampthill

Agent replied · 22 August 2026

Thank you for taking the time to share your feedback. We are very sorry to hear about the stress and disappointing experience described here, as providing attentive and caring service is something we take deeply seriously. However, after thoroughly searching our system and database, we are unable to locate any record of a booking, appointment, or customer file under your name. We genuinely want to understand what happened and ensure this is addressed, or clarify if there may have been a mix-up with another business. Please reach out to us with your details so we can look into this personally for you.

5/5

Google

We couldn’t recommend County Properties more highly. From start to finish, they were absolutely fantastic, especially as our sale wasn’t the most straightforward. Throughout the whole process, they kept us updated, reassured us when things became stressful, and always went the extra mile. A huge thank you to Sasha, who was simply outstanding. Her dedication, persistence, and constant support were incredible. There were times when it felt like things might not come together, but Sasha worked tirelessly to keep everything moving. We genuinely believe that without her, we wouldn’t have reached completion. Thank you, Sasha, and everyone at County Properties, for all your hard work. We are so grateful and wouldn’t hesitate to recommend you to anyone buying or selling a home.

L · 22 July 2026 · Country Properties Ampthill

5/5

Google

Everyone I dealt with at CP was very friendly and professional. The team were great at coming back to me when I had queries. I would happily use their services again.

Jenny · 22 July 2026 · Country Properties Flitwick

Agent replied · 22 August 2026

Thank you so much for your kind words Jenny, which really are appreciated. We're so pleased to hear about your positive experience with our Flitwick team, we'll be here when you next need us!

5/5

Google

Excellent experience! Great communication, reliable, and everything went smoothly. We are very grateful to Maddison for all the help and kindness throughout the house viewings and process. Thank you so much, We truly appreciate everything. Highly recommended!

Vivien · 22 July 2026 · Country Properties Hatfield

Agent replied · 15 October 2026

Thank you so much for your wonderful review, Vivien! We’re delighted to hear that you had such a positive experience with Country Properties Hatfield. Maddison will be especially pleased to hear your kind comments. We always aim to make the viewing and moving process as smooth as possible, with clear communication and plenty of support along the way. It was an absolute pleasure helping you, and we really appreciate your recommendation. We hope you’re very happy in your new home, Vivien, and remember that we’re always here if you need anything in the future!

5/5

Google

Country Properties in Hatfield provides absolutely excellent service. They genuinely care about their tenants and are always there when you need them. Didn’t want to mention names but Shakeel, he is incredibly humble, polite, and always ready to help with a smile. It is so rare to find an agency that looks after its tenants this well. Five stars all the way

Kwesi · 22 July 2026 · Country Properties Hatfield

5/5

Google

What a lovey bunch of girls in the Royston office! Nothing was too much trouble...I only had to ask for help, usually with some of the paperwork and online 'stuff' and it was sorted. Always service with genuine smiles and plenty of hugs!😊. Im settling in well in my new home...and want to thank them for getting me here with my sanity intact!😀.xx( that bit's debatable) 😆

Sandra · 22 June 2026 · Country Properties Royston

Agent replied · 22 August 2026

Thank you so much for your lovely review! We're absolutely delighted to hear that you had such a positive experience with our Royston team. Providing support every step of the way, whether it's paperwork, online forms, or simply being there when needed, is exactly what we're here for, and we're so pleased we could help make your move a little easier. Wishing you lots of happiness in your new home, and thank you again for your kind words!

5/5

Google

The staff at Country Properties are some of the easiest people we have dealt with. Everything was quick, sufficient, the staff are helpful, polite and everything ran so smooth. If you see Country Properties on a place to let/buy, just know you are in safe hands! Thanks again

Jamie · 22 June 2026 · Country Properties Royston

Agent replied · 22 August 2026

Dear Jamie, thank you for taking the time to leave such a positive review for our lettings team. It has been an absolute pleasure working with you and we hope you enjoy your new home!

5/5

Google

We have recently let our property through Country Properties in Baldock and have been very impressed by the service they provide. Making it a hassle free experience. We would certainly recommend them to anyone who is needing an agent to look after their property. With special thanks to Vicky and her team.

Sue · 22 June 2026 · Country Properties Baldock

Agent replied · 22 August 2026

Dear Sue, thank you for taking the time to leave such a glowing review for our lettings team and your recommendations. We will be sure to pass on your kind words to the team!

5/5

Google

Great service from Irma and Michelle ☺️

Dawn · 22 June 2026 · Country Properties Baldock

Agent replied · 22 August 2026

Thank you so much for your wonderful 5-star review. We truly appreciate your kind words and are delighted to hear that you had a positive experience with our team!

5/5

Google

We rented through Country Properties. They have always been very helpful, responding quickly to queries and issues. Very professional company, but also very friendly

Jane · 22 June 2026 · Country Properties Biggleswade

Agent replied · 22 August 2026

Dear Jane, thank you for taking the team to leave a review for our lettings department. We really appreciate your kind words and wish you all the best for the future!

5/5

Google

A very professional team, no hesitation in recommending

Ali · 22 June 2026 · Country Properties Shefford

Agent replied · 22 August 2026

Thanks Ali for you 5* review, really apprecaited

5/5

Google

This is the second time I've used Country Properties Ampthill, and once again the service has been excellent. A big thank you to Sasha and Jake, who have been incredibly helpful throughout the whole moving process so far. Communication has been fantastic, with constant updates and reassurance at every stage, making what can be a stressful experience feel much more manageable. Their professionalism, friendliness and dedication to keeping everything moving smoothly have really stood out. Nothing has ever felt like too much trouble. A special thank you also to Harry and Ken for their support along the way. It's clear that the whole team genuinely cares about their clients and works hard to make the moving process as smooth and stress-free as possible. I wouldn't hesitate to recommend Country Properties Ampthill and would happily use them again in the future.

Natalie · 22 June 2026 · Country Properties Ampthill

5/5

Google

We were selling our mother’s house and, as we don’t live in the area, we asked a couple of local people for recommendations. Both suggested Country Properties, and we’re so glad they did. From start to finish, our experience was fantastic. Selling a property can be stressful, especially when you’re dealing with it from a distance, but they made everything as straightforward and hassle-free as possible. A special thank you to Sasha, who was incredibly helpful throughout the process. Her support, communication, and professionalism were greatly appreciated. We would highly recommend Country Properties to anyone looking to buy or sell a property.

Chris · 22 June 2026 · Country Properties Ampthill

5/5

Google

I want to extend my heartfelt thanks to Country Properties and especially to Maddison for her incredible hard work and support. Maddison went above and beyond to make sure we found the perfect place that fit our needs. Her dedication, professionalism, and friendly approach made the entire process so much easier and enjoyable. She was always there to answer our questions and guide us through each step. We truly appreciate all the effort she put in to help us, and we couldn’t have done it without her. Thank you, Maddison, and the entire team at Country Properties! We highly recommend your services to anyone looking to buy or sell a home.

Xhanina · 22 June 2026 · Country Properties Hatfield

Agent replied · 15 October 2026

Thank you so much for such a wonderful review, Xhanina! Your kind words genuinely mean a great deal to Maddison and the whole team at Country Properties Hatfield. We’re delighted to hear that Maddison’s dedication, communication and support helped make the whole process easier and that she was able to help you find the right home. Going the extra mile for our clients and making sure they feel supported at every stage is exactly the level of service we aim to provide. It was an absolute pleasure helping you, Xhanina, and we really appreciate you taking the time to share your experience and recommend us. We wish you all the very best in your new home, and we’re always here whenever you need us in the future!

5/5

Google

Had a lovely time speaking with Moby he has given me a valuation on my property and I can’t wait to get it sold with him!!!

Yasin · 22 June 2026 · Country Properties Hatfield

Agent replied · 22 August 2026

Thank you so much for your kind words! It was a pleasure meeting you, and Moby was delighted to help with your valuation. We're excited to get your property on the market and work towards securing the best possible result for you. Thank you for choosing Country Properties Hatfield, we look forward to supporting you throughout the entire journey!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Country Properties and its branches won awards at EA Masters in two years, most recently 2020.

EA Masters winners in two years, the group and its branches: 2019, 2020.

EA Masters by year, 2019 to 2020

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Country Properties and its branches won awards at The British Property Awards in five years, most recently 2025.

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Country Properties

Which Country Properties office has the most reviews?

Ampthill has the most, with 369 reviews rated 4.8 out of 5, followed by Shefford with 366.

Where are the Country Properties offices?

The 11 Country Properties offices, by town:

  • Ampthill: 1 Church Street, Ampthill, Bedfordshire, MK45 2PJ
  • Ashwell: 22 High Street, Ashwell, Hertfordshire, SG7 5NW
  • Baldock: 39 High Street, Baldock, Hertfordshire, SG7 6BG
  • Biggleswade: 79 High Street, Biggleswade, Bedfordshire, SG18 0LA
  • Flitwick: 3 The Russell Centre, Coniston Road, Flitwick, Bedfordshire, MK45 1QY
  • Hatfield: 7 The Broadway, Hatfield, Hertfordshire, AL9 5BG
  • Letchworth: 7 Howard Park Corner, Letchworth, Hertfordshire, SG6 1PQ
  • Royston: 45 High Street, Royston, Hertfordshire, SG8 9AW
  • Shefford: 46 High Street, Shefford, Bedfordshire, SG17 5DG
  • Stotfold: 1 Arlesey Road, Stotfold, Hertfordshire, SG5 4HA
  • Welwyn: 10 High Street, Welwyn, Hertfordshire, AL6 9EQ
What do sellers say about Country Properties?

13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."

What do buyers say about Country Properties?

8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."

Has Country Properties won any awards?

Yes. In The Trusted Agent 2026 awards, Shefford won Gold, Hatfield won Gold and Biggleswade won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 6 other industry awards since 2019.

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