5/5
GoogleJemel is a very helpful person shares good information
Agent replied · 11 April 2024
Thank you for sharing your experience with us, we do appreciate it. Dawn and the team
Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
Country Properties estate agents in Ampthill, Shefford, Flitwick and 8 more
★★★★★
1,819 reviews across 11 offices and 3 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,819 reviews on three platforms, rated 4.8 out of 5 overall.
1,581
Reviews on Google
All 11 offices
120
Reviews on Facebook
All 11 offices
91
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers13 reviews
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Buyers8 reviews
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
Landlords1 review
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Our offices
Country Properties's 11 offices, most reviewed first. Each has its own page.
- Country Properties Ampthill1 Church Street, MK45 2PJ379 reviews · 252 on Google (4.9)15 in the last 90 days
- Country Properties Shefford46 High Street, SG17 5DG366 reviews · 276 on Google (4.8)11 in the last 90 days
- Country Properties Flitwick3 The Russell Centre, Coniston Road, MK45 1QY326 reviews · 199 on Google (4.8)11 in the last 90 days
- Country Properties Biggleswade79 High Street, SG18 0LA308 reviews · 212 on Google (4.8)13 in the last 90 days
- Country Properties Hatfield7 The Broadway, AL9 5BG281 reviews · 172 on Google (4.9)18 in the last 90 days
- Country Properties Baldock39 High Street, SG7 6BG259 reviews · 159 on Google (4.7)11 in the last 90 days
- Country Properties Letchworth Garden City7 Howard Park Corner, SG6 1PQ210 reviews · 101 on Google (4.9)4 in the last 90 days
- Country Properties Royston45 High Street, SG8 9AW186 reviews · 90 on Google (4.4)8 in the last 90 days
- Country Properties Stotfold1 Arlesey Road, SG5 4HA175 reviews · 73 on Google (4.9)6 in the last 90 days
- Country Properties Welwyn10 High Street, AL6 9EQ125 reviews · 35 on Google (5.0)4 in the last 90 days
- Country Properties Ashwell22 High Street, SG7 5NW108 reviews · 12 on Google (4.2)4 in the last 90 days
Reviews on Google
Showing 1,575 reviews on Google only. Show every review
Google5/5
GoogleAbsolutely brilliant dealing
Agent replied · 31 March 2024
Thank you for your review, it is much appreciated. Dawn
5/5
GoogleFirst class interaction with Dawn, nothing was too much trouble for her. #CountryPropertiesHatfield
Agent replied · 16 March 2024
Good morning Kieron, thank you for taking the time to review our service, we do appreciate this. Dawn, Property/Office Manager
5/5
GoogleHello everyone! I have a family basis cleaning and building company, and we have been working together with Country Properties for more than 10 years. They are reliable and have a fast response always. I can recommend it.
Agent replied · 31 March 2024
Lajos, thank you for your review, it is much appreciated. It is also a pleasure working along side you and the team. Thank you, Dawn
5/5
GoogleWe appointed Country Properties to let our flat in the Hatfield area in 2014 and have had excellent service ever since. Over time the company has changed ownership but in Dawn Murphy they have reached new heights in proactive management of their letting business. Don't leave Dawn!
Agent replied · 11 April 2024
Jonathan, thank you very much for your positive comments, it is really appreciated. As always it is a pleasure to work for you, and I look forward to many more years! Dawn
5/5
GoogleI’ve dealt with Dawn for for a while now. She’s so helpful and her communication is excellent. I can’t fault the way she is. She’s a true pleasure to work along side. Any issues she’s there on the ball.
Agent replied · 31 March 2024
Thank you very much for the review, it is much appreciated. Always happy to help. Dawn
5/5
GoogleHave been working alongside Dawn and all of the team at Country properties for a coupe of years now as an electrical contractor. Dawn and the team have always gone above and beyond to help with all aspects of works from start to finish to make the contractor and landlords life easier. Great people and company would highly recommend.
Agent replied · 29 March 2024
Albert, it is always a pleasure to work with you and thank you for taking the time to review not only my service but that of the teams, we really appreciate it. Keep up the good work ! Dawn and the team
5/5
GoogleDawn went the extra mile to help, couldn't have asked for more, Absolutely fantastic thankyou so much for making everything run so smoothly.
Agent replied · 31 March 2024
Thank you for taking the time to review the service you have received, very much appreciated, always happy to help. Dawn
5/5
GoogleAll the staff were professional, efficient and friendly. It was my first experience of selling a house and they guided me through the process. They kept in regular contact and were very helpful.
5/5
GoogleFound the team extremely helpful, especially James. Thank you to Lucy for making sure everything was ready before completion date
5/5
GoogleWe had a rather complicated sale involving probate and the land registry but the team at Shefford especially Lucy were always available for advice and would happily use them again and recommend to others
5/5
GoogleThey’re a brilliant team who ensured my house sale went through smoothly and with as little drama as possible. They communicated clearly throughout and were always able to answer any questions. Thank you very much!
5/5
GoogleRating only, no written review.
Agent replied · 23 November 2024
Thank you for the 5*'s
5/5
GoogleUsed Country Properties to let my property. Professional, courteous and friendly service. Special thanks to Debbie and Hayley who both went above an beyond for me. I will be using your services again. Many thanks.
Agent replied · 27 October 2023
Thank you Steve and great feedback for our lettings team we look forward to working with you.
5/5
GoogleCountry Properties Estate Agents Shefford have been fantastic. Lucy Kersey was very helpful in our search for our new home - nothing was too much trouble and often responded to emails outside her normal working hours - including weekends to organise viewings on our behalf. Unfortunately we didn't manage to find a property through County Properties but did find a home in Shefford. You won't regret using Country Properties Shefford if they gave the home you want to purchase! Thank you Lucy you are a credit to your office!
Agent replied · 27 October 2023
Thank you for the lovely review for Lucy, who would have loved to have found you your 'dream home' but we are just genuinely delighted you are now settled in Shefford. Thank you for taking the time to write a review & if you look to move again in the future we look forward to hearing from you.
5/5
GoogleWe have always found every member of the team very helpful and supportive, especially our dedicated agent , Steph. We were kept fully informed every step of the way and couldn’t have asked for a more professional service from start to finish.
Agent replied · 17 March 2024
Hi Deborah - an amazing review for both Steph and the team, thank you. It was our pleasure to help you move ! We hope you are now settled into your new home.
5/5
GoogleAbsolutely first rate experience. Steph was professional from the start. Her team of staff were just the same. Nothing was too much bother. Steph helped push the sale through to the end, ensuring everyone in the chain was ready. I'm so impressed with how Country Properties and would definitely use again.
Agent replied · 17 March 2024
It was a pleasure to help youmove and to find you your next home in the village, we hope you love your new home and thank you for taking the time to provide us with a review.
5/5
GoogleI would highly recommend Country Properties Shefford. I have been working closely with Debbie, Katie and Hayley from lettings and the sales team for the past two years. I must say that they consistently exceed expectations. I recommend their services for both sales and lettings. Their team is exceptional!
Agent replied · 17 March 2024
Thanks for recommending our sales team Dale !
5/5
GoogleRating only, no written review.
Agent replied · 17 March 2024
Thank you for leaving a 5* review.
5/5
GoogleThe service we received from beginning to end was professional, friendly and supportive.
Agent replied · 10 June 2024
Thank you for taking the time to write us a review - we are glad you love your new home !
5/5
GoogleLucy was very helpful and assisted us in finding our new home..
Agent replied · 27 October 2023
Hi Jane - thanks for your 5 star review & great feedback for Lucy !
5/5
GoogleVery friendly and very helpful throughout the purchase and guidance was great too. They were happy to answer all my questions very quickly and I would be non hesitant to use them again. Thank you!! ☺️
Agent replied · 27 October 2023
Thank you Marc! A lovely review and recommendation for the team. We were delighted to help you make the move to Shefford, we hope you are loving living here as much as we do and we look forward to being able to help you again in the future, if you move again !
5/5
GoogleGreat service provided by the ladies in the Lettings Office. Always professional; cheerful, helpful, trustworthy, a pleasure to deal with. Would never consider using anyone else. They deliver time and again. Thank you. Ela
Agent replied · 27 October 2023
Thank you so much for the lovely 5* review, it's wonderful to hear your feedback for our Lettings team . We look forward to helping you again in the future.
5/5
GoogleJamie and his whole team were wonderful and really helped us through the process. They went beyond our expectations and helped in so many ways. I can not recommend them highly enough
Agent replied · 17 March 2024
Hi Julia - thanks for taking the time to leave a review. It's great to hear you had such great service from Jamie and the team & hope you are enjoying life in France !
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Country Properties and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East of England Lettings
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Country Properties and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 2025
2025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Country Properties
Which Country Properties office has the most reviews?
Ampthill has the most, with 379 reviews rated 4.8 out of 5, followed by Shefford with 366.
Where are the Country Properties offices?
The 11 Country Properties offices, by town:
- Ampthill: 1 Church Street, Ampthill, Bedfordshire, MK45 2PJ
- Ashwell: 22 High Street, Ashwell, Hertfordshire, SG7 5NW
- Baldock: 39 High Street, Baldock, Hertfordshire, SG7 6BG
- Biggleswade: 79 High Street, Biggleswade, Bedfordshire, SG18 0LA
- Flitwick: 3 The Russell Centre, Coniston Road, Flitwick, Bedfordshire, MK45 1QY
- Hatfield: 7 The Broadway, Hatfield, Hertfordshire, AL9 5BG
- Letchworth: 7 Howard Park Corner, Letchworth, Hertfordshire, SG6 1PQ
- Royston: 45 High Street, Royston, Hertfordshire, SG8 9AW
- Shefford: 46 High Street, Shefford, Bedfordshire, SG17 5DG
- Stotfold: 1 Arlesey Road, Stotfold, Hertfordshire, SG5 4HA
- Welwyn: 10 High Street, Welwyn, Hertfordshire, AL6 9EQ
What do sellers say about Country Properties?
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
What do buyers say about Country Properties?
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Has Country Properties won any awards?
Yes. In The Trusted Agent 2026 awards, Shefford won Gold, Hatfield won Gold and Biggleswade won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 6 other industry awards since 2019.
