Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
The Trusted AgentKevin Hogan
Kevin has assisted my husband and I with two re-mortgages over the past few years with the most recent one to do a full renovation job on our current property. Kevin is always professional, patient and an absolute genius with working out the best rate and payments for us. He is a pleasure to work with and we would highly recommend him. Thank you Kevin for always making this process as easy and painless as possible.
Maxine · 19 September 2016 · Charters Winchester
Agent replied · 20 September 2016
Maxine, thanks for this great 5STAR review and thanks also for the repeated business time and time again with Kevin, based at Charters in Winchester.
★★★★★ 5/5
FacebookRating only, no written review.
Simon · 18 September 2016 · Charters Winchester
★★★★★ 5/5
The Trusted AgentFirst class service
I would like to say how very professional, knowledgeable and friendly
Mike and his team were, they made the whole process of buying my
house nearly enjoyable., Mike always seemed that he was willing to
go that extra mile for me.I cannot thank him enough..
Margaret · 17 September 2016 · Charters Alton
Agent replied · 19 September 2016
Thank you Margaret for your wonderful review of Mike and his team at Charters in Alton. I particularly liked your comment about your experience having been made 'nearly enjoyable' :) thanks to Mike's team support.
Thanks again for your 5STAR review.
★★★★★ 5/5
The Trusted AgentFully supported throughout renting process
I have been renting a property through charters for the past 12 months. Adel has always been on hand to support me when issues arise. I have always been able to call or email to discuss matters feeling like Adel has given me her full attention each time. I would not hesitate to recommend Adel's professionalism and helpfulness to others.
Kevin · 16 September 2016 · Charters | Head Office
Agent replied · 19 September 2016
Thank you Kevin for this kind endorsement of Adel and her Property Management support.
Delighted to hear everything is to your satisfaction. 5STARS gratefully received.
Thank You.
★★★★★ 5/5
The Trusted AgentA pleasure to deal with.
Sacha acted with true professionalism, was pleasant, polite and kept us informed as to the progress of the sale. Very pleased.
Peter · 16 September 2016 · Charters Alton
Agent replied · 16 September 2016
Thank you Peter for sharing your great experience of having dealt with Sacha at Charters in Alton. 5STARS greatly appreciated.
★★★★★ 5/5
The Trusted AgentA simple transaction
A simple sale and a short chain - no problem. Last words. The buyer tried to be clever, information from them was sparse and proved to be unreliable. Our purchase was equally simple and then the complications meant we were in danger of losing it. Then in stepped Leanne. What a girl. Cool, persistent, determined, a calming voice, a ready explanation, and inventive.and above all we were kept in touch even when things were not happening as they should.. She really went above and beyond her responsibilities and our expectations, liaising with all the agents and solicitors with ease. Thanks Leanne, if we are in this position again, we want you on our side...
Harry · 15 September 2016 · Charters Winchester
Agent replied · 16 September 2016
Harry, WOW! Thank you for this wonderful endorsement of Leanne's skill and efforts at customer service from Charters in Winchester.
Truly delighted that Charters were able to demonstrate exactly what differentiates us from all the others!
many thanks
★★★★★ 5/5
The Trusted AgentAbsolutely fantastic
Leanne has been absolutely amazing and she continually went above and beyond for us in pushing for our sale and purchase to go through. She was always very friendly, approachable and professional at all times.
Jemma · 15 September 2016 · Charters Winchester
Agent replied · 16 September 2016
Thanks Jemma for this resounding approval of Leanne's efforts whilst also acknowledging others too for their teamwork shown at Charters in Winchester.
★★★★★ 5/5
The Trusted AgentProfessional and efficient
Very helpful, thorough and professional.
Gavin · 15 September 2016 · Charters Winchester
Agent replied · 15 September 2016
Thank you Mr Waite for your succinct 5STAR review. Glad we can be of service!
★★★★★ 4/5
The Trusted AgentTom Meek - he's a good one
Tom is proactive and works hard to keep you up to date of relevant opportunities that come onto the market. He's good at following up with you too - a godsend for me as I travel a lot for my business.
CG · 14 September 2016 · Charters Winchester
Agent replied · 14 September 2016
Thank you CG. Great to hear Tom's efforts are much appreciated - he will aim to earn that 5th STAR from you next time!
★★★★★ 5/5
The Trusted AgentThank you Mike!!
Everyone hopes that their move is going to be straight forward, but when it isn't thats when you really need help and support.
Our sale has been a rather difficult one as just before exchanging contracts we had a burst pipe and our downstairs was completely flooded.
This really delayed and made the whole process much more complicated, however Mike and all the staff at Charters were so helpful and accommodating, really going that extra mile for us,
Thank you Mike and all the team in the Alton office.
Best regards
Mandy Tyrer
Mandy · 14 September 2016 · Charters Alton
Agent replied · 14 September 2016
Mandy, we are so sorry to hear of the flood, but delighted to hear that Mike and his team at Charters in Alton all rallied around in support.
Thanks so much for the 5STAR review and recommendations...
★★★★★ 5/5
The Trusted AgentProfessional, efficient and friendly agent.
Mike was extremely helpful in all aspects of our sale. He always kept us up to date and kept things moving even there were a few hitches. Would recommend Charters in Alton to anyone thinking of selling their property and wouldnt hesitate using them again.
Stephen · 12 September 2016 · Charters Alton
Agent replied · 13 September 2016
Stephen, thank you very much indeed for your kind words and 5STAR review of Mike and his team at Charters in Alton. Your open recommendation to others is very much appreciated...
Thank you
★★★★★ 5/5
The Trusted AgentNony has always gone above and beyond to help me with my search for a house to buy. She took the time to get to know me, to know my likes and dislikes and was so encouraging along the way. In the end, I have moved out of Winchester for work and so my search for a house was cut short, but if I ever returned I would definitely go to Nony first with her excellent knowledge of the market and desire to help others find their perfect home.
Omi · 9 September 2016 · Charters Winchester
Agent replied · 13 September 2016
Omi, thank you for this 5STAR review of Nony at Charters in Winchester...
It is wonderful to receive these honest testimonials even when our efforts have not resulted in successful final conclusion. Nonetheless, all in the pursuit of customer excellence,Nony certainly has achieved that.
★★★★★ 5/5
The Trusted AgentSadly I never bought through Nony but the effort, service and support was always 100%
Nony emails are a breath of fresh air to the inbox and full of inspiration - an excellent agent to deal with and they truly have the passion required to get you the right house.
Harry · 9 September 2016 · Charters Winchester
Agent replied · 13 September 2016
Thanks Harry for this great testimonial of Nony at Charters in Winchester.
It is wonderful to receive your 5STARS and 100% for effort, even though we couldn't provide you with your dream home this time around!
Always in the pursuit of customer service excellence....
Thank You!
★★★★★ 5/5
The Trusted AgentFather's flat purchase
Matthew and his team were extremely helpful in getting the purchase of my father's flat done in a quick turnaround. They were very responsive and professional.
Rosalind · 9 September 2016 · Charters Alresford
Agent replied · 13 September 2016
Thank you Rosalind for your kind review of Matthew and his Charters team in Alresford. Delighted to have received your 5STAR endorsement and to have acted quickly and efficiently...
Many thanks
★★★★★ 5/5
The Trusted AgentVery highly recommend Mike and his team at Charters
Mike is highly recommended by myself. He was not only very professional in the sale of my Father's house this year but also very supportive and caring as this was not an easy time. His team were outstanding and the regular communication from Mike and his team made such a difference to the whole experience. Couldn't recommend Mike and his team more highly and wouldn't hesitate to use them again. So important to have an estate agent that you can trust to work on your behalf.....Mike certainly is the one to choose.
Jenny · 7 September 2016 · Charters Alton
Agent replied · 13 September 2016
Thank you Jenny. It is lovely to read your 5STAR review of Mike and his Charters team in Alton. We are very pleased that you were so well cared for and felt complete trust in Mike.
Thanks for sharing...
★★★★★ 5/5
The Trusted AgentWhat a good agent!
Although we did not eventually buy though Justin we found him most helpful and informative about the properties we considered.
Ivan · 7 September 2016 · Charters Alton
Agent replied · 13 September 2016
Ivan, thanks ever so much for your 5STAR endorsement of Justin even though Charters didn't have the house of your dreams, this time around... !!
★★★★★ 5/5
The Trusted AgentFantastic to deal with. Highly recommended
We have been looking for a house for a couple of years and dealt with Nony regularly throughout that time. She is very friendly, extremely professional, very helpful, honest and straightforward.
Tarek · 7 September 2016 · Charters Winchester
Agent replied · 7 September 2016
Tarek, thank you for your 5STAR review. Glad to have been of service!!
★★★★★ 5/5
The Trusted AgentAs first time buyers Leanne was our point of contact for the purchase. Leanne was imperturbable and we cannot commend her enough for her regular updates and general assistance in the protocol of a house purchase. A true credit to the profession and the Agency.
Rob · 6 September 2016 · Charters Winchester
Agent replied · 7 September 2016
Rob, thank you for this wonderful review from a First Time Buyer point of view. Delighted that Leanne's assistance was so appreciated. Thanks for sharing.
★★★★★ 5/5
The Trusted AgentFantastic service
Mike was incredibly supportive during the stressful few months selling our house. He was always responsive, helpful and there if we just needed someone to rant to! I couldn't recommend Mike (and his team at Charters in Alton) more highly. Thank you so much for everything Mike. Matt and Gemma
Gemma · 4 September 2016 · Charters Alton
Agent replied · 6 September 2016
Matt & Gemma. Thank you for taking the time to deliver this 5STAR review of Mike and his Charters team in Alton. Delighted to hear that you felt supported throughout your transaction.
★★★★★ 5/5
The Trusted AgentMike
Mike is most helpful and helped me so much with my sell
He was very good at keeping me up to date with my sell and buying my new house
Also he pushed the sell at the end when we thought it might fall apart
I would use Charters in Alton but hopefully not moving for a long time
Regards
June Rushton
June · 2 September 2016 · Charters Alton
Agent replied · 6 September 2016
June, thank you very much indeed for sharing your experience and awarding a 5STAR service to Mike and the team at Charters in Alton.
Very much appreciated.
★★★★★ 5/5
The Trusted AgentStirling service with a personal touch
Simon was a true professional from the first meeting. Thorough and interested and taking time to understand our personal situation, talking us through the fine details of the process as this was our first mortgage. He managed to find us an excellent deal, even with complicated breakdown of existing funds and incomes. Once the mortgage was agreed in principle his assistant Marie gave us daily up dates with the progress and chased the broker to get things completed as quickly as possible. I would highly recommend Simon Aston as a mortgage broker. He made the experience as personal and painless as it possibly could be and was friendly to work with.
Octavia · 1 September 2016 · Charters Winchester
Agent replied · 7 September 2016
Octavia, thanks so much for reviewing your experience with Simon during your first mortgage process. It sounds like the perfect scenario, having a true professional with a solid team to help you through the process.
Thanks again.
★★★★★ 5/5
The Trusted AgentKirsty provides excellent customer service applying her knowledge of patience and understanding to better the customers needs.
Anita · 31 August 2016 · Charters | Head Office
Agent replied · 1 September 2016
Thank you Anita for your kind endorsement of Kirsty with your lovely 5STAR review.
Many thanks for sharing.
★★★★★ 5/5
The Trusted AgentExcellent service
Bought a property in the area not knowing location well. Always available, personable and professional service. Met most of the team in particular Matt and Sam.....Would recommend highly.
Rhys · 27 August 2016 · Charters Alresford
Agent replied · 30 August 2016
Thank you Rhys for your kind words in support of the efforts by our Charters Alresford team. Many thanks for your 5STAR review...
★★★★★ 5/5
The Trusted AgentRemained very patient and courteous during a very difficult transaction!
Jan · 26 August 2016 · Charters Winchester
Agent replied · 30 August 2016
Thanks Jan for your 5STARS and valued support - when things get tough, the tough get going!!
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