5/5
GoogleLovely staff behind the desk. Great quality boxes. Their wardrobe boxes are a must for any move.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleJames was super helpful. Great customer service. Efficient and professional customer care!
5/5
GoogleWonderful service and great facilities. Especially Sylwia. Very happy welcoming employee.
5/5
GoogleReally nice helpful people, was surprised at cost difference from London. Loads of packing supplies to make storage easier but buy the tape else where as its expensive
4/5
GoogleVery well organised, friendly amd efficient staff. Con is that you have to pay more to get access after working hours.
5/5
GoogleSo far it has been great. Great service and very nice and kind staff. I recommend.
5/5
GoogleNeon the manager is very fast and helpful, getting the right space for your needs and best value. Highly recommend, and in central Brighton.
5/5
GoogleWe use big yellow storage for our Worthing NCT branch, this helps us to store our nearly new sale equipment. A great help to the charity and to Sussex parents. Thanks so much
5/5
GoogleAbsolutely brilliant. Everyone was extremely helpful, good value and clearly a well-run place - bright and clean. Would recommend to anyone.
5/5
GoogleHelped by Neon at Brighton Lewes Rd to complete the paperwork and get insurance. Very friendly and professional service. Makes such a difference, highly recommended.
5/5
GoogleFantastic experience, great service provided by Neon, from the minute I made an enquiry online to when I finished booking in. I was also provided details of people that helped me move all of my stuff which made it a pretty much painless experience.
5/5
GoogleAs the Senior Relationship Manager for Macmillan Cancer Support in the South East I must say the support we receive from the Big Yellow in Brighton is superb! We're extremely lucky to have such a community focused business in Brighton - nothing is ever too much trouble and its a huge help to the work we do locally.
5/5
GoogleThe service was absolutely amazing - the staff were so friendly and helpful, they put me in touch with a driver to come and pick up my stuff and put it in storage for me, and they even had colouring in for my kids to do while I sat and did the paperwork. I honestly couldn’t have been more impressed.
5/5
GoogleKim and Neon were so friendly and helpful yesterday they are a credit to your business. I’d recommend you to others and use your services again above your competitors based on their level of customer service alone. It makes all the difference.
5/5
GoogleThey are brilliant, I have used them in the passes and using them again. it’s a place where I know all my building tools very safe. Staff are great too. I recommend big yellow to small or big businesses. And normal people.
5/5
GoogleI booked storage for my son at short notice and everyone I spoke to was friendly and helpful. When I arrived, I was quite stressed and Elliot and Neon could not have been more kind, or more professional. I highly recommend this service. Thank you.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
4/5
GoogleLimited parking but otherwise very convenient
5/5
GoogleExtremely professional and knowledgeable of the ins and outs of the best way to go about things. A a great team in Wapping. A+ service.
5/5
GoogleI'm satisfied, specially with Amy at the telephone, she was really helpful, nice and quick at the service, then when I arrived at the place Jason as well made everything easy and helpful, I had a quality service from the workers.
1/5
GoogleI was left waiting 45 minutes and had to call back several times whilst they worked out if they could lend me a trolley to go a few doors down the road for my stuff. Eventually the manager came on and was immediately stubborn, completely ignorant of his role of assisting new customers and his responsibility to his company of retaining new business. Unfortunately his ego prevailed and he has lost his business new custom over some nonsense about people stealing his trolleys. I would really think twice about using this place and trusting people like that until they sort their management out. The last thing you want when your shipping your stuff in and out (often already a tiring or stressful experience in general) is awkward and bureaucratic staff making up rules that make their bread and butter transactions more difficult. Just to add to his professionalism, he finally cancelled my storage after I pointed out he was a jobsworth (which in my mind is not rude or insulting when it's a factual description of his attitude).
5/5
GoogleBefore getting there most of the things were clear and when we arrived the process was very easy. Jason helped us with everything and he was very helpful. We received great service from him.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
