Trusted Agent profile
★★★★★
5,936 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.
5,933
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleI went to this place to collect something from someone else's locker,but I run out of battery. As I didn't know the area I asked the receptionist to charge my phone 5 min just to call my contact there and check how to get home. He refused, so I explained my situation on more detailed. He refused again "I can't do anything, is company policy". Completely careless, unbelievable.
5/5
GoogleExcellent service, Maz was super helpful. Got there a little bit late but they were able to assist me. The prices are very good compared to others.
5/5
GoogleI arrive at the store and Jason, was friendly, pleasant and polite. The process was easy and efficient. Thank you Big Yellow and Jason for making the process smooth and easy to deal with and for a reasonable price.
5/5
GoogleNaïf was awesome with going over the entire procedure and explaining the fees. Place is clean and well lit. The space is perfect and he helped us decide on the best size for our stuff. Highly recommend.
5/5
GoogleThank you for the good service. I was very happy with Naïf. He was vey instructive about everything and he was referred by some many times f your customers. Thank you so much for all your help. All of the I information you gave me was very helpful and productive. You were a great help with my choosing the right storage for my business. Amine
5/5
GoogleThe staff are very friendly, professional and helpful. They explain the fees very clearly so that there is no surprises. I got a discount on my first 8 weeks that I paid upfront. The space was larger than I had in mind. And had very good security systems. The storage rooms are nicely laid out and easy to navigate. All round I've had a good experience so far!
5/5
GoogleGreat space to store your items, furniture or anything you need, different storage sizes for different needs. It is a very secure place with doors, codes, and locks for all different stages of your journey throughout the building, until you get to your space. I would totally recommend this place to locals and businesses nearby. Also, it is outside the congestion charge zone and the staff are very kind, proactive and knowledgeable about their products.
5/5
GoogleRating only, no written review.
5/5
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5/5
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5/5
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5/5
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4/5
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5/5
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5/5
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5/5
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3/5
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5/5
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5/5
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1/5
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5/5
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5/5
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5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
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London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.
The 15 Big Yellow Self Storage Co Ltd offices, by town:
