5/5
GoogleJason was an absolute babe. He was so kind and helpful. took his time to explain properly everything to us and seemed to genuinely care!
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,936 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.
5,933
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG865 reviews · 865 on Google (4.6)74 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA399 reviews · 398 on Google (4.8)55 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD392 reviews · 392 on Google (4.7)48 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA329 reviews · 329 on Google (4.8)34 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB296 reviews · 296 on Google (4.7)58 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWas genuinely impressed by the facility, properly secured, properly attended to, every storage unit has its own alarm system. Coded entrance. Great service (thank you Pavel !) explaining everything and taking the time to show the place and procedures.
5/5
GoogleStaff were very polite and nice, Paul assisted me in finding a room and was considerate when doing admin and paperwork. Shaun helped me move all my things from the house to the storage, was very nice, helpful and had a great chat with him whilst moving.
5/5
GoogleIt was a very nice experience. In general the place is very well organized, clean and tidy. Regarding customer service, Kelsey was extremely kind, polite and happy to explain every step of the process of how things work at the storage.
5/5
GoogleI have used this Big Yellow many times, and each time I am always greeted with professional service, helpful and knowledgeable staff, as well as ample customer parking. The units are very clean, and the security processes make you feel at ease with leaving your items in their care. Definitely would recommend!
5/5
GoogleWe've dealt with Jason twice and is always lovely, professional and helpful. It seems like it can be a difficult environment to work in, the manager was taking the piss out of someone for "only donating 40p to charity when they had £120 refund". Despite this, we have always had good experiences with Jason.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleMaz was fantastic
5/5
GoogleGreat service, clean, great location
5/5
GoogleExcellent customer service - from quote to checking in - haven’t met friendlier employees before. Thank you for being great!
5/5
GoogleWas well priced and felt very secure, plus Maz and JZ on the services desk were very helpful
5/5
GoogleSmooth check in with the entire process explained thoroughly. Excellent customer service by Maz, highly recommend.
5/5
GoogleI had left all my stuff at this storage almost before quarantine and went to another country. Im still not in UK, and BYSSW were so kind that helped me to save all my possessions more than a year despite my personal financial crisis. They are gods. Strongly recommend!
1/5
Googleextra charges for the insurance, unclear invoice and if i would like to enter outside working hours before 8 am or after 6pm ( when the traffic is small) I have to pay extra 5 £ for every entry. Do not recommend
5/5
GoogleSuch a smooth experience - Jay took me through the whole process and was so helpful and efficient. Very friendly environment and straight forward process. Thank you!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
