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Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more

4.7

★★★★★ Excellent

5,919 reviews across 15 offices and 3 platforms

Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,919 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

5,916

Reviews on Google

All 15 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 15 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 15 offices

Our offices

Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every Big Yellow Self Storage Co Ltd office

Newest first, from every platform, with the office each review is about. First names only.

2/5

Google

Cost went up 30% once they tell you the insurance is mandatory and was not factored in.

Jean-Baptiste · 16 August 2023 · Big Yellow Self Storage Co Ltd London (400 Wick Lane)

Agent replied · 11 June 2024

Hi Jean-Baptiste Thank you for leaving a review. We try to be transparent with all costs including the insurance and this should have also been communicated to you by the store team. If you would like to discuss this further please do contact the team at Bow. The Big Yellow Team

5/5

Google

Its been a while since I used the this Big Yellow but only just getting round to leaving this review. Twice I've had to use them for house moves at short notice during personally very stressful times. The staff were fantastic in getting everything set up which enabled us to get into the unit without any fuss. The last time I needed a bigger space than I anticipated and it was all sorted with no issues. They even automatically quickly returned money for staying less time than I had paid for in advance. Will happily recommend and use them again, thanks!

Hollie · 16 August 2023 · Big Yellow Self Storage Co Ltd London (400 Wick Lane)

1/5

Google

Get quotes mandatory no price listing. Get quotes mandatory to start spamming emails i hate this kind of mental harassment . Just put your price list for any size and going to be simple

Tihomir · 16 August 2023 · Big Yellow Self Storage Co Ltd Enfield

5/5

Google

Super service right from the beginning. Felt personal, customised, obviously isn't but made to feel valued. Had to delay for a day, no problem! When we did turn up, the Guys on reception were welcoming, efficient and helpful (even providing a bucket with water as there had been some spillage on our journey). The storage facility itself is clean, run well, safe and secure , Thank you. Hamza, Nadir, David.

Fiona · 16 August 2023 · Big Yellow Self Storage Co Ltd Cambridge

5/5

Google

Everyone at Big Yellow was amazing and made the check-in process nice and easy. Would 100% recommend to anyone

Nick · 16 August 2023 · Big Yellow Self Storage Co Ltd Beckenham

5/5

Google

Dropped into the store today to check in remotely into the Birmingham store. As I was moving from London to Birmingham. Karen and Andy were very helpful and liased with the other store to get me checked in, and take my payment. Karen secured me out of hours access on the day so I could move all my stuff in. She also had already finished her shift and stayed overtime to help me out. Great customer service!!

Rodrigue · 16 August 2023 · Big Yellow Self Storage Co Ltd Beckenham

5/5

Google

Excellent customer service, great price. Lovely helpful staff - Kelsey, Sandra, Jason, Patrick

Lily · 16 August 2023 · Big Yellow Self Storage Co Ltd Hove

5/5

Google

What a wonderful team at BYS Shoreham - big thanks to Jason and Patrick who helped with the check in process and Kelsey at the outset 💯 recommend for a serviced office space …

Tracey · 16 August 2023 · Big Yellow Self Storage Co Ltd Hove

5/5

Google

Very helpful service. Sandra the manager on check in Kelsey has helped me twice with a lock issue and my check out today. Very helpful and always very friendly.

Doug · 16 August 2023 · Big Yellow Self Storage Co Ltd Hove

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Questions about Big Yellow Self Storage Co Ltd

Which Big Yellow Self Storage Co Ltd office has the most reviews?

London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.

Where are the Big Yellow Self Storage Co Ltd offices?

The 15 Big Yellow Self Storage Co Ltd offices, by town:

  • Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
  • Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
  • Bromley: 12 Farwig Lane, Bromley, BR1 3RB
  • Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
  • Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
  • Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
  • Chester: The Printworks, Sealand Road, Chester, CH1 4RN
  • Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
  • Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
  • Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
  • Enfield: 1 Progress Way, Enfield, EN1 1FT
  • Hove: 270A Old Shoreham Road, Hove, BN3 7EG
  • London (100 The Highway): 100 The Highway, London, E1W 2BX
  • London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
  • Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB

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