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Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more

4.7

★★★★★ Excellent

5,936 reviews across 15 offices and 3 platforms

Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

5,933

Reviews on Google

All 15 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 15 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 15 offices

Our offices

Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every Big Yellow Self Storage Co Ltd office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Firstly google maps doesn’t directly you well On arrival it’s not clearly laid out or marked out . The staff are not the most communicative bunch either. Maybe it was because I was already disconcerted due to the run up to arrival, but not a great experience for me. I’d resolve the mapping issues and then sign post everything clearly if it were my business.

Hitesh · 14 December 2023 · Big Yellow Self Storage Co Ltd London (400 Wick Lane)

Agent replied · 11 June 2024

Hi Hitesh Thank you for your review. We take all feedback very seriously and are sorry to hear you had a bad experience at Bow. Thanks for your feedback regarding Google maps and as a result we have already been in touch with Google to get this rectified. If you have any further feedback or would like to speak to us directly, please contact us at www.bigyellow.co.uk/contact-us/ . The Big Yellow Team

5/5

Google

Very easy to book and drop off stuff. I was helped by Gill on the day of the move. She was amazing. Big Yellow also recommended me movers who helped move stuff from my place to storage for a very reasonable price. I would highly recommend!

Jay · 14 December 2023 · Big Yellow Self Storage Co Ltd Edinburgh

5/5

Google

Highly recommended! It is easy to find a storage space called booked paid and moved stuff in less than 30 minutes .

Mi · 14 December 2023 · Big Yellow Self Storage Co Ltd Chelmsford

5/5

Google

As it says "on the tin", flexible, excellent customer service and great terms, value for money. Top man Hamza!

Museji · 14 December 2023 · Big Yellow Self Storage Co Ltd Cambridge

5/5

Google

Nadir in the Cambridge branch provided excellent customer service. The terms and conditions were explained very well. The whole system was smooth and simple.

Jack · 14 December 2023 · Big Yellow Self Storage Co Ltd Cambridge

5/5

Google

Friendly staff and nothing was too much trouble. Making the right choice has never felt so justified. Awesome service. Thanks David & Matt for your time. :-)

MegaJaysSlots · 14 December 2023 · Big Yellow Self Storage Co Ltd Cambridge

5/5

Google

Had to check in at a very short notice on Saturday and Karen was kind and patient and explained everything neatly and nicely. Check-in and move-in couldn’t have been smoother.

Sujin · 14 December 2023 · Big Yellow Self Storage Co Ltd Beckenham

1/5

Google

Thieves. Taking money days before it's due. Will never use again. Il rather pay 50 a month for a private storage or go another storage company. Don't take money many days before agreed date.

Magic · 14 December 2023 · Big Yellow Self Storage Co Ltd Brighton

Agent replied · 11 June 2024

Hi Thank you for leaving a review. We take all feedback very seriously. Please contact us at www.bigyellow.co.uk/contact-us/ with your contact details so we can get the Brighton team to contact you directly to discuss this further. The Big Yellow Team

5/5

Google

Great service, great deal and value, Charlie was exceptional with his help,explaining the entry and exit process and answering any questions . Would highly recommend

Turan · 14 December 2023 · Big Yellow Self Storage Co Ltd Brighton

5/5

Google

Poppy helped me to check in and get sorted with my space. She was so kind and friendly and SO helpful!! She made the whole process so easy and stress-free. I was so happy with the experience and it really helped end a stressful day of packing, on. a lovely note. Thanks Poppy! You're the best!

Sarah · 13 December 2023 · Big Yellow Self Storage Co Ltd London (400 Wick Lane)

5/5

Google

Really helpful staff and helped me save money when moving in by recommending a better space - amazing customer service!!

Jacquelin · 13 December 2023 · Big Yellow Self Storage Co Ltd Croydon

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Questions about Big Yellow Self Storage Co Ltd

Which Big Yellow Self Storage Co Ltd office has the most reviews?

London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.

Where are the Big Yellow Self Storage Co Ltd offices?

The 15 Big Yellow Self Storage Co Ltd offices, by town:

  • Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
  • Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
  • Bromley: 12 Farwig Lane, Bromley, BR1 3RB
  • Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
  • Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
  • Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
  • Chester: The Printworks, Sealand Road, Chester, CH1 4RN
  • Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
  • Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
  • Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
  • Enfield: 1 Progress Way, Enfield, EN1 1FT
  • Hove: 270A Old Shoreham Road, Hove, BN3 7EG
  • London (100 The Highway): 100 The Highway, London, E1W 2BX
  • London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
  • Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB

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