5/5
A top bunch of people always giving a top tier level of service!
Agent replied · 8 December 2024
Many thanks Ryan for your great 5* review. Kind regards, Lucy, Customer Relations.
Trusted Agent profile · Clwyd, Gwynedd, Cheshire and more
Verified
★★★★★
1,026 reviews across 13 offices and 2 platforms
Beresford Adams has 13 offices, in Chester, Prestatyn, Wrexham, Bangor, Colwyn Bay, Mold, Holyhead, Menai Bridge, Porthmadog, Abersoch, Conwy, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Wrecsam, Conwy and Caernarfonshire). Together they have 1,026 reviews on two platforms, rated 4.6 out of 5 overall.
1,025
Reviews on Google
All 13 offices
1
Reviews on View Agents
All 13 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Beresford Adams's 13 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
A top bunch of people always giving a top tier level of service!
Many thanks Ryan for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
Beresford Adams lettings Prestatyn is by far the best letting agency I have come across, Sam is an absolute credit to the company and has a person centred approach at all times. Will be recommending Sam and her team to everyone looking at renting a property or renting out their property. Keep up the good work guys.
Thank you so much for your wonderful 5* review! We're thrilled to hear that you had such a positive experience with Sam and our team. Your recommendation means a lot to us Summer. Best regards, Lucy, Customer Relations Team
5/5
Outstanding Service from Beresford Adams! I recently worked with Beresford Adams (Lisa Hayne, senior lettings negotiator, and Sam Galvin, Branch manager ) and couldn't be happier with the experience. Their team was professional, knowledgeable, and always responsive. They guided me through every step of the process, making it stress-free and straightforward. Lisa and Sam, whom I worked with, showed great expertise in the local market. They offered valuable insights and helped me find exactly what I was looking for in terms of renting my property out to a great tenant. Their attention to detail and commitment to ensuring everything went smoothly with the rental were truly impressive. I highly recommend Beresford Adams (Lisa and Sam) to anyone looking for reliable and top-notch real estate services. They made the process effortless and delivered fantastic results!
Thank you so much for your glowing 5* review David! We're thrilled to hear that Lisa and Sam provided you with outstanding service and made the process stress-free. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
Fantastic letting staff! Helped me and my son to find a lovely home☺️
Thank you for taking the time to leave us this great 5* review Megan. Kind regards, Lucy, Customer Relations.
4/5
Very happy with the support that Beresford Adams gave to both myself and my sellers
Thank you for your lovely review Valerie. Best wishes, Lucy, Customer Relations.
5/5
Thank you so much for marketing and selling our property in Y Felinheli
Thanks Johnny for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
Sam and her team in Lettings always go above and beyond highly recommend
Thank you for taking the time to leave us this tremendous 5* review and recommendation Annie. Kind regards, Lucy, Customer Relations.
5/5
Fantastic staff always helpful from Renting through Sam and her team to Nikita arranging a Mortgage then to Glenys & Kayleigh a massive credit to the branch.
Many thanks Donna for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
I would highly recommend Beresford Adams’s Prestatyn, having been a colleague for a number of years and also starting off as a tenant in a managed property of there’s there was nothing that seemed to of ever of been a problem. If you wanted to be with an agent who is up to date with all the latest legal legislations and top quality of work then Beresford’s Adams should be your first option.
Hi Jess, Thank you so much for your glowing 5* review and for your kind words. We're thrilled to hear about your positive experiences both as a colleague and a tenant. Best regards, Lucy, Customer Relations Team
5/5
My children say that Lisa Payne is the best person in the world after being so helpful and amazing helping us secure our future home. Absolutely delightful person, professional and genuinely caring. Thank you
Thanks you Lydia for taking the time to leave us your glowing comments and 5* review. Best wishes, Lucy, Customer Relations.
5/5
For over 3 years now, I have found that Sam and her colleagues at the Prestatyn office of Beresford Adams have provided very knowledgeable, helpful and practical advice relating to the management of my property as well as providing an efficient service dealing with ongoing day to day matters.
Thank you Jerry for the fantastic 5* review I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
Can't thank Steve at Beresford Adams enough. Without his patience, excellent communication skills and attention to detail our sale would not have gone through. Super team there, always do what they promise and get back to you when they say they will. They're always prepared to go the extra mile for their clients.
Hi Elaine, Thank you so much for your wonderful 5* review! We're thrilled to hear that Steve and the team provided such excellent service and went the extra mile for you. Best regards, Lucy, Customer Relations Team
5/5
Lisa and team have helped me finding the perfect property as per my needs. Additionally, they took great care of all the paper formalities and made it a simple move. Highly recommend.
Hello Purnima, thank you so much for your wonderful 5* review! We're thrilled to hear that Lisa and the team were able to assist you in finding the perfect property and making the move seamless. Best regards, Lucy, Customer Relations Team
5/5
Rating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
I highly recommend Beresford Adams Prestatyn. Sam, Lauren and Georgina have been incredibly helpful and professional across all areas. As a tenant it is a godsend to experience such a high quality, friendly service. I would recommend Beresford Adams Prestatyn to any prospective tenants.
Thank you for leaving us your superb 5* review and recommendation. Thank you Mike for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
Thank you to Beresford Adams who helped us transition into a rental, our agent being Lisa, Lisa made the experience very straight forward and easy as we have never done a market rental before. If you are looking for a professional then look no further. Thank you, Lisa Cake will arrive as promised.
Thank you for taking the time to leave us this great 5* review Ian. Kind regards, Lucy, Customer Relations.
5/5
Tarryn was a fantastic estate agent and quickly helped me find the perfect place. I was able to book a viewing for the next day, and the property looked even better than in the pictures. The onboarding process was also smooth and efficient.
Thank you for leaving us your superb 5* review Lais. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
Lot's of help and Lisa responds fast and is very polite
Thanks for your amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
I've recently rented a property with Beresford Adams and they were so lovely and had everything sorted out very quickly too. I was very nervous about renting again as I had a bad experience renting before with a different letting agency but they've been so reassuring and couldn't do more to help me.
Many thanks Saskia for taking the time to leave us your glowing comments regarding your experience with our Prestatyn branch. Your 5* review means a lot to us. Best wishes, Lucy, Customer Relations.
5/5
I can't fault the Beresford Adams team in prestatyn, from when I first met Sam the process of renting out my house was made easy. From offering advice and discussing the whole process to actually finding tenants and setting all that up. I highly recommend the team.
Many thanks Catrin for the fantastic recommendation and 5* review. I have passed your flattering comments onto our Prestatyn branch. Kind regards, Lucy, Customer Relations.
5/5
Absolutely amazing team at Beresford Adams Chester ! Brilliant service, so professional, friendly and their ability to orchestrate a very tricky move was outstanding! Thank you to Jess, Kate, Fin, Caitlin and Louise ! You are a credit to your business xx thank you so much !
Many thanks Ruth for the fantastic 5* review. I have passed your flattering comments onto our Chester branch. Kind regards, Lucy, Customer Relations.
5/5
I had an excellent experience with Laura Newby from Beresford Adams Chester while securing my new home. Their expertise and willingness to go above and beyond made the process smooth and stress-free. Laura provided valuable advice and support throughout, demonstrating a deep understanding of the property market and a genuine commitment to helping clients find the right home. I highly recommend their services to anyone looking to rent a property.
Thank you Jithin for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
We got excellent service from Jamie we would highly recomend him. He was very helpful and friendly.
Thanks Joan for your great recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
Excellent!! Helped me buy my first home and we couldn't be happier! Thank you to the whole team at the Colwyn bay branch!!
Thanks Jack for leaving us your fantastic 5* review. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Chester has the most, with 228 reviews rated 4.5 out of 5, followed by Prestatyn with 200.
The 13 Beresford Adams offices, by town:
Yes. In The Trusted Agent 2026 awards: Beresford Adams, Clwyd won Trusted Agent.