Trusted Agent profile · Essex
Verified
★★★★★
4,991 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,991 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleA huge thank you to Joe at Balgores for making our first time buying experience so wonderful! The whole process was smooth and stress free & Joe was always at the other end of the line when we had any questions/concerns. Thank you!! Georgia
5/5
GoogleHaving worked with Allison for many years when I had heard that she had started AN Expert Consultancy it was without hesitation that I got in contact with her to get some expert advice on my new estate agency business. As always Allison provided me with invaluable advice on my business compliance and made sure my terms of business was up to date. Brilliant professional advice and someone to have on your side what ever sized estate agency/lettings business you run. Thank you Allison and I will certainly be joining your monthly help line service! Stuart Oliver CPEA FNAEA Director SO Residential Ltd
It was great to work with you again and to be honest there wasn't a great deal that needed changing. You've made sure that as well as having a great brand, SO Residential is compliant but legislation keeps changing and I'm looking forward to continuing to help and advise when necessary as you now have access to our helpline service
5/5
GoogleAllison was so helpful and knowledgable. She was professional and very friendly. Her expertise, experience and first class advice will help all to achieve the highest standards. Thanks from everyone at Rocket Residential
Thank you so much for your review. I thoroughly enjoyed working with you all and now you've got some additional knowledge there is no doubt you will all definitely achieve the highest standards!
5/5
GoogleHighly reccomend a day with Allison she was knowledgable, professional and very friendly making us all feel at ease. She has provided us with ongoing expertise and advice when required. Allison's experience and expertise shines through. Thank you so much Kayleigh and the rocket team
Thank you so much for your review. You were all lovely to work with and it's great that I'm continuing to help you with additional legislation changes and hopefully I'll continue to do so.
5/5
GoogleGreat service from Chris and Courtney. Highly recommend using them. They have been quick and efficient.
5/5
GoogleTop class service from Andrew Perry at Gravesend who went above and beyond to sell our house. Having used 2 other estate agents Balgores stood head n shoulders above in professionalism, advising us and getting the job done quickly. He listened and delivered. Thank you.
5/5
GoogleWe have had an extremely positive experience using Balgores - they are extremely efficient and make the whole process of renting nice and easy - Mark at the station road branch in upminster is fantastic and answered all of the questions we had.
5/5
GoogleI am a landlord and recently signed up with Balgores. They are a highly professional team with very clear communication and a courteous service. I mainly dealt with Courtney and Chris and they were an absolute pleasure to work with.
5/5
GoogleI am a tenant and just signed up with Balgores. They are a highly professional team. They have very nice flat in Upminster. I dealt with Mark. It was a real pleasure and he helped me a lot.
5/5
GoogleWe just rent a house with Balgores with Mark as our agent. He is really helpful and it is a pleasure. Recommended.
5/5
GoogleExcellent service. Everything was done quickly and hassle free!
5/5
GoogleCant recommend Balgores enough, if you're looking for a place to rent. The team there were very helpful during what often be a stressful time. Mark was a great help and was always there when I had questions, thank you.
5/5
GoogleExcellent service received when applying for our mortgage. As first time buyers not knowing a thing about purchasing a property Parmi made the whole process seem very easy. We would like to thank you for all your time spent answering questions over the last 18 months. We couldn't have done it without you!
3/5
GoogleRating only, no written review.
5/5
GoogleExcellent
5/5
GoogleGreat professional service, attention to detail and client interests come first!
5/5
GoogleMark was very helpful and helped us every step of the way would definately recommend.
5/5
GoogleBalgores was very helpful with finding us a new place. Mark Claxton was very helpful and polite.
5/5
GoogleWe dealt with Mark at the Upminster office and he was a great help throughout the process and and was always available to answer any questions that we had along the way, highly recommended!
5/5
GoogleWe found Mark Claxton extremely professional. He did what he said he would. Kept us updated every step of the way and managed to assist in letting our property in a short space of time. Thanks Mark for all your help.
5/5
GoogleI was a tenant in a flat let by Balgores in Upminster from March 2018 to August 1st 2019. Hannah Potter was the agent responsible for my flat. Hannah was very helpful with the many requests and enquiries that I made during the 17 months of my tenancy. I would recommend Balgores if you want to rent a flat.
5/5
GoogleWe found Mark to work very efficiently and quick responding to our quaries through out the process of finding property until moving in. He is very professional hard working even after office hours. Would recommend and use his service again. Thank you Mark.
5/5
GoogleBrilliant experience. Found a flat on the Friday evening and had a viewing arranged for 9am Saturday morning, and it was taken off the market straight away when we said we wanted it. Chris has been a pleasure to work with, always friendly, helpful and proactive. Would highly recommend.
5/5
GoogleExcellent service received from the mortgage adviser and team at Balgores. We were talked through initial mortgage options in detail, which was followed by a swift application once we found a property we liked. The team were always available to answer questions and dealt with our application promptly. Would highly recommend!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
