Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,990 reviews across 10 offices and 3 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,990 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,233

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Balgores office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Sarah Oakley at Balgores is wonderful to work with, efficient and always happy to help expedite the process in a friendly and professional manner

Shanice · 22 June 2020 · Balgores Basildon

5/5

Google

Very good service, would definitely recommend if you are looking to sell. Very friendly, helpful team especially Paul newell and sarah. Thank you.

Freddie · 22 June 2020 · Balgores Basildon

5/5

Google

Fantastic team who will support you along every step of the way. They do exactly what they say and provide a top class service from start to finish

Oliver · 22 June 2020 · Balgores Basildon

5/5

Google

Had very good experience with Lettings team.

Bekir · 22 June 2020 · Balgores Basildon

5/5

Google

Rating only, no written review.

Ruth · 22 June 2020 · Balgores Basildon

5/5

Google

Excellent communications from Sarah very informative and service was excellent.

Simon · 22 June 2020 · Balgores Basildon

5/5

Google

Wonderful and efficient service. Very friendly staff. Mike and Paul were excellent.

Mellisa · 22 June 2020 · Balgores Basildon

5/5

Google

Many thanks to Sarah Oakley and the team at Balgores for dealing with my purchase for my first home. The were friendly and confident group, and always keeping you in touch with email many thanks again and God bless you you all.

Stephen · 22 June 2020 · Balgores Basildon

5/5

Google

Really great service and friendly team. Sold our house within 2 weeks of it being on the market and kept us up to date at every instance up until completion. Glenn and Sarah are absolute credits to the company and would gladly use again!!

Wendy · 22 June 2020 · Balgores Basildon

5/5

Google

Although this has little to do with buying a house I’d just like to say a very big thank you to 2 members of your staff, josh and Joseph, for helping our daughter out when she collapsed in the heat while others stood and watched. They gave her water and took her into the air conditioned room. Big thank you for from Tracey.Cormack

Andy · 22 June 2020 · Balgores Basildon

5/5

Google

Mica at Balgores Basildon has been extremely helpful from start to finish in getting us into our new home. The communication was great. Mica has made our experience faultless. Five star service. Would definitely recommend. Thank you.

Kris · 22 June 2020 · Balgores Basildon

5/5

Google

Easy, hassle free and super helpful! Cannot recommend these guys enough and especially Lucy for helping secure me my mortgage!

Emma · 22 June 2020 · Balgores Basildon

5/5

Google

Brilliant estate agents! helped me find my perfect first home! mica & Emily & Mark was amazing throughout the whole process i couldn't fault them! thank you guys :)

S · 22 June 2020 · Balgores Basildon

5/5

Google

Sarah and Josh have done a fantastic job in helping us to finalise our mortgage. From the viewing to the stressful waiting of the final exchange, both of them have been very approachable and helpful. Thank you so much.

Jeric · 22 June 2020 · Balgores Basildon

5/5

Google

Outstanding customer service Sarah, (from Balgores in Basildon ) she is friendly,helpful , communicative and professional in keeping up informed of the purchase process every step of the way. thank you😁 …

Ayo · 22 June 2020 · Balgores Basildon

5/5

Google

Great experience with Balgores. Hats off to Lucy at the Mortgage Bureau who went above and beyond to help us out with a tricky application. Nothing was too much trouble and we were well informed every step of the way. Highly recommend her and all the staff at Balgores!

Lara · 22 June 2020 · Balgores Basildon

5/5

Google

Rating only, no written review.

Radu · 22 June 2020 · Balgores Basildon

5/5

Google

Masum from balgros was an excellent from beginning till the end.well professional and quick response. Alwayes willing to help and explain everythingin details.he made whole process painfree and extremely easy. Will definitely recommend balgros.

Maaz · 22 June 2020 · Balgores Basildon

5/5

Google

Mica at Balgores has been absolutly amazing!! She has been professional and lovely from start to finish. I couldn't reccomend her more if I tried. She made the process of finding a new house flawless. Highly recommend her.

Jade · 22 June 2020 · Balgores Basildon

5/5

Google

Masum and Jordan, thank you for everything and for finding me my perfect first home. You were both amazing from start to finish. I will definitely recommend Balgores to friends.

Ellie · 22 June 2020 · Balgores Basildon

5/5

Google

I would just like to take this opportunity to thank balgores in Basildon as they have gone above and beyond to assist us in a purchase of a property . Sarah particularly has been proactive,resourceful and professional in informing us every step of the way . Thank you Sarah!

Arthur · 22 June 2020 · Balgores Basildon

5/5

Google

My agent was Mica and I absolutely loved her and how she treated us, she's so lovely and so helpful all the way for my new home, I am really thankful for finding her. I already recommended her job for all my friends! And if you are reading this and thinking in get a new home, you will not be regretted! ❤️

Amanda · 22 June 2020 · Balgores Basildon

5/5

Google

Fantastic service, Especially big thank you to Sarah Oakley , she is the most helpfull and profesional person we ever met. Just with her help we done everything so quikly. She is the best. Best rewievs for Balgores in Basildon

Rugile · 22 June 2020 · Balgores Basildon

5/5

Google

Balgores lettings provide a great service. In particular Mica is friendly and reliable, always readily available with quick responses via email and phone.

Ryan · 22 June 2020 · Balgores Basildon

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.

Reviews may appear on more than one platform.

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