Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,991 reviews across 10 offices and 3 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,991 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,234

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Balgores office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The service was exceptionally above and beyond to help me with my purchase. Frank is asset to the company along side Jason and Andrew and carol. I advise to purchase or sell with this company. Absolutely brilliant.

Phil · 22 August 2020 · Balgores Gravesend

5/5

Google

Friendly staff, helpful, professional. Balgores sold our property and from the valuation to exchange they have been supportive and helpful.

Emma · 22 August 2020 · Balgores Gravesend

5/5

Google

This was my 3rd time using Balgores. Andrew is extremely efficient and helpful throughout the whole process. The whole team at Balgores are very pleasant! Thanks again!

Jessica · 22 August 2020 · Balgores Gravesend

5/5

Google

Simply a fantastic team at Balgores Gravesend if you want first class personal service they are the go to estate agents special mention to Connor who has been world class with the sale of our property as has Andrew & Kam

PHIL · 22 August 2020 · Balgores Gravesend

5/5

Google

I would like to thank Ian Weedon, Mortgage Adviser at Balgors Gravesend for completing my mortgage process so smoothly. I used to get an weekly update with where things are and communication was really simple and straightforward. All the best, Dinesh

Dinesh · 22 August 2020 · Balgores Gravesend

5/5

Google

Balgores Gravesend customer service was outstanding. They helped me find my dream house. I would recommend them any day, especially Frank and Andrew. I can’t thank them enough!

Linda · 22 August 2020 · Balgores Gravesend

5/5

Google

Andrew and his team were very professional in selling our house. We had been up for sale with several estate agents, but Balgores were the only ones that actually got us a sale. Would highly recommend them.

Alison · 22 August 2020 · Balgores Gravesend

5/5

Google

Since first using Balgores over 4 years ago, I haven't used another agency to rent any of my properties. Always get a very professional and responsive service. Easy to deal with and most importantly trustworthy, particularly Daniella and Jo.

Jimmy · 22 August 2020 · Balgores Gravesend

5/5

Google

Balgores sold my property and the experience was excellent from start to finish. They were very professional and always communicated regularly, I mainly dealt with Frank Watkins who first class. I would recommend them without hesitation.

Claudette · 22 August 2020 · Balgores Gravesend

5/5

Google

Charisse was amazing. She give us all her support in every step in our renting process. Definitely if you want to find a new property to rent Balgores is the best

Sebastian · 22 August 2020 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

The lettings team in Romford were fantastic in dealing with my new property. They were polite and professional all the way through. Deimantas, Toni, Charisse and Matt were great. Thank you!!

Deimantas · 22 August 2020 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

I recently used the Balgores Romford Lettings Office to let and manage my property. The staff have always been helpful and professional and Charisse in particular has always been able to answer my queries promptly and efficiently. Going forward I am happy to continue using their services.

Jill · 22 August 2020 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

I would like to thank Matt for a professional service. We thought letting a property during Covid-19 restrictions would take a considerable time, we were wrong, it all went through within 2 1/2 weeks. Good communication and very helpful.

Claire · 22 August 2020 · Balgores Romford (3 Old Mill Parade Victoria Road)

1/5

Google

Rating only, no written review.

Martyn · 22 August 2020 · Balgores Chelmsford

5/5

Google

One of the best in the area, forget PB

Claude · 22 August 2020 · Balgores Chelmsford

5/5

Google

Cannot Fault the Service Callum Provided in Finding me a Property to Rent in Chelmsford, I found him to be very helpful. My move in couldn’t of have gone smoother and all thanks to the Chelmsford Team!

Sam · 22 August 2020 · Balgores Chelmsford

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.

Reviews may appear on more than one platform.

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