Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleI would highly recommended Austin Wyatt estate agents having sold two of my properties through them. Very professional service & kept me up to speed at every stage of our house move. The support selling through lockdown has been amazing my wife and I are very grateful to Kyle & David for all their help.PositiveResponsiveness, Quality, Professionalism, Value
Michael Β· 28 August 2020 Β· Austin and Wyatt Poole (15 Adastral Square)
Agent replied
Thank you for your wonderful recommendation and 5* review! I will make sure your kind words are passed to our local team. Kind regards, Scott @ Customer Relations
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5/5
GoogleWe had the pleasure of working with Kyle on the purchase of our new home. Unfortunately things didn't work out, but Kyle went above and beyond for us during a difficult time. He was informative, caring and compassionate. He is a credit to his profession and Austin and Wyatt. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Kim Β· 28 August 2020 Β· Austin and Wyatt Poole (15 Adastral Square)
Agent replied
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
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5/5
GoogleHighly recommended. Excellent.PositiveResponsiveness, Quality, Professionalism
Adam Β· 27 August 2020 Β· Austin and Wyatt Poole (20 Station Road)
Agent replied Β· 12 June 2024
Thank you for your 5* review!
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5/5
GoogleA very professional and friendly service from Austin & WyattPositiveResponsiveness, Quality, Professionalism
Lucy Β· 27 August 2020 Β· Austin and Wyatt Poole (20 Station Road)
Agent replied Β· 12 June 2024
Thank you for your 5* review!
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5/5
GoogleA great team at Lower Parkstone Austin & Wyatt and well done to Hannah in getting the sale of the property over the line. Thanks Hannah for your efforts ππPositiveResponsiveness, Quality, Professionalism
Andy Β· 27 August 2020 Β· Austin and Wyatt Poole (20 Station Road)
Agent replied Β· 12 June 2024
Thank you for taking the time to leave us your brilliant 5* review and comments! I will of course make sure the local team is made aware. Best wishes, Scott @ Customer Relations.
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5/5
GoogleWe have been looking for a house in the area. We are in rented having sold in March and won't require a mortgage. Hannah Palmer is the only agent to follow up, propose new listings and give ideas and recommendations on local trusted builders. We hope that we can buy from such a professional but we certainly will use her or recommend her to anyone wanting to sell a property.PositiveResponsiveness, Professionalism
Andrew Β· 27 August 2020 Β· Austin and Wyatt Poole (20 Station Road)
Agent replied Β· 12 June 2024
Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.
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5/5
GooglePurchasing a new home for elderly relative. Hannah and the team were very helpful. We appreciated their support while trying to complete the purchase during Covid situation.
Hannah was great at keeping us up to date with what was happening. We got more information from her than from our solicitors.
Thank you for very professional, and friendly service.PositiveResponsiveness, Professionalism
Ann Β· 27 August 2020 Β· Austin and Wyatt Poole (20 Station Road)
Agent replied Β· 12 June 2024
Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.
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5/5
GoogleI was so grateful to have Hannah deal with the sale of my Motherβs property. She was friendly and polite and always professional, keeping me updated at all times. The sale turned out to be a difficult time for us as a family but Hannah was always there for us when we needed her. We would also like to thank Amelia who ensured any messages got through to Hannah.PositiveResponsiveness, Quality, Professionalism, Value
Susan Β· 27 August 2020 Β· Austin and Wyatt Poole (20 Station Road)
Agent replied Β· 12 June 2024
Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.
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5/5
GoogleRating only, no written review.
Ali Β· 25 August 2020 Β· Austin and Wyatt Bournemouth
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1/5
GoogleContacted them but still not heard anything
SteveUK Β· 25 August 2020 Β· Austin and Wyatt Bournemouth
Agent replied Β· 24 August 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk, Kind regards, Donna.
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5/5
GoogleAlways helpful and friendly. Great service and always reply to emails promptly.
Harriet Β· 25 August 2020 Β· Austin and Wyatt Bournemouth
Agent replied Β· 24 August 2024
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
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5/5
GoogleLettings team were all so friendly and efficient. Thank you Anna, Megan and Chris
Christine Β· 25 August 2020 Β· Austin and Wyatt Bournemouth
Agent replied Β· 24 August 2024
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
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5/5
GoogleIβve dealt with Austin and Wyatt (Andy & Nicki) and I found the customers service outstanding as a landlady I would definitely recommend.
Also the sales team especially Ed are always helpful.
S Β· 25 August 2020 Β· Austin and Wyatt Bournemouth
Agent replied Β· 24 August 2024
Thank you for your wonderful 5* review and recommendation. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott
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5/5
GoogleAlthough unfortunately our house purchase has fallen through, your sales manager Benjamin Gent deserves a mention, since he has conducted himself with honesty and integrity throughout the process. This is something we'll be bearing in mind in any future dealings with Austin and Wyatt Estate Agent Bournemouth.
Louise Β· 25 August 2020 Β· Austin and Wyatt Bournemouth
Agent replied Β· 24 August 2024
Thank you Louise for the amazing 5* review.
Best wishes, Lucy
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5/5
GoogleSo this is a tough review to leave, and let me explain why. Upon entering the office I found a gentleman sat back in his chair using a vape talking to another gentleman behind him. The second stood up and introduced himself as Ben the sales manager. I ask if they did lettings and Ben was most helpful and took my details as he explained Andy the lettings manager was on the phone. Andy became free and gave me the advice I was looking for reference letting and the benefits of long term over holiday letβs. I left satisfied with my visit even tho a little surprised a large letting agent would allow staff to vape in the office, with the service of Ben and the information given by Andy I would have to give a 5 star, for the vape using guy I would suggest giving up as it can kill!!
Kevin Β· 25 August 2020 Β· Austin and Wyatt Bournemouth
Agent replied Β· 24 August 2024
Thank you for your detailed and wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
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5/5
GoogleExcellent letting agent. Always professional. I'm a landlady and it's a pleasure for me to deal with such an organised agency who are consistently looking after my property.
3rd time lucky as have dealt with some awful agencies previously. Highly recommend to any landlord who want a fuss free, organised and professional agent to look after their property.
Trina Β· 25 August 2020 Β· Austin and Wyatt Bournemouth
Agent replied Β· 24 August 2024
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
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5/5
GoogleOver the years that A&W have managed our rental property, the service has become better, year-on-year compared to when we started. Hayley is really efficient and organised when it comes to maintenance issues, which takes any possible stress off us, and Charlie is so competent when dealing with the letting process, renewal and suchlike. What a great team they have at A&W; many thanks to you all. N&G.
Nicholas Β· 25 August 2020 Β· Austin and Wyatt Bournemouth
Agent replied Β· 24 August 2024
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
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5/5
GoogleRating only, no written review.
Paul Β· 25 August 2020 Β· Austin and Wyatt Lyndhurst (Volunteer House)
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4/5
GoogleRating only, no written review.
Rick Β· 25 August 2020 Β· Austin and Wyatt Lyndhurst (Volunteer House)
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5/5
GoogleRating only, no written review.
Carol Β· 25 August 2020 Β· Austin and Wyatt Lyndhurst (Volunteer House)
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5/5
GoogleThank you to Lloyd and Louise for all their help. A fast and seamless service for which I am happy to recommend.
Nicola Β· 25 August 2020 Β· Austin and Wyatt Lyndhurst (Volunteer House)
Agent replied Β· 24 August 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna
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5/5
GoogleThanks to Lloyd for this quick, reliable and effective service. Highly recommended!
Amornrat Β· 25 August 2020 Β· Austin and Wyatt Lyndhurst (Volunteer House)
Agent replied Β· 24 August 2024
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
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5/5
GoogleExcellent customer service, inspired route found through the letting service, Louise was very good at arranging our move!
Mark Β· 25 August 2020 Β· Austin and Wyatt Lyndhurst (Volunteer House)
Agent replied Β· 24 August 2024
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
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5/5
GoogleReally lovely agent Richard, always on time and endeavoured to help me with all my various requests. Great experience thank you.PositiveResponsiveness, Quality, Professionalism
Marnie Β· 25 August 2020 Β· Austin and Wyatt Lyndhurst (Volunteer House)
Agent replied Β· 24 August 2024
Thank you for your brilliant 5* review! Best wishes, Scott @ Customer Relations
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.