Trusted Agent profile · Dorset and Hampshire
Verified
★★★★★
1,796 reviews across 11 offices and 3 platforms
Austin and Wyatt has 11 offices, in Poole (two offices), Bournemouth, Christchurch and Poole (three offices), Bournemouth, Southampton (three offices) and Lyndhurst (two offices) (Dorset and Hampshire). Together they have 1,796 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I cannot speak highly enough about the excellent service that I received from Austin & Wyatt during the recent sale of our property. From the initial showings ...Read the review from sellers
Kyle was fantastic in helping to move the sale and purchase of my new house through as quickly as possible. All seems a lifetime ago now (3 months) but I ...Read the review from buyers
Austin and Wyatt's 11 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI bought my Flat through Austin and Wyatt Bournemouth and would definitely use them again. Charlotte Martin was so helpful throughout the whole process, she was incredibly knowledgeable and professional!
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleHave found the service as a tenant from Austin & Wyatt (Emily & Hayley have been my main points of contact over the last few months) excellent and helpful. Any issues have been dealt with positively and promptly. Would recommend.
Thank you for your wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing communication and service in helping us rent a flat, they always kept us up to date with any updates and the process was stress free and fast. Would like to especially thank Emily, Anna and Nicky for being so helpful and always happy to assist us with any questions!
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat lettings service - easy to reserve a viewing - trouble free moving and negotiations. A few property teething problems (very minor things) that have been rectified by Tia and the full management service team in place for the renting of my new flat! Well done Austin & Wyatt!
Thanks for the brilliant 5* review Thomas! We really appreciate your feedback! Graham, Customer Relations
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleKyle was great all the way through the process. Would recommend.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleKyle Nichols was extremely helpful and very efficient every step of the way with my flat sale.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI can't thank Kyle enough for helping us purchase our property, nothing was too much trouble. We will definitely use them again in the futurePositiveProfessionalism
Thank you for your great 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleI have dealt with the manager Kyle Nichols for many years. He has sold many houses for me. Exceptional estate agent and believe you me, they are few and far betweenPositiveResponsiveness, Quality, Value
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI cannot praise the staff enough, always there to help with any problems. Special thanks to David for all his patience showing me so many properties over the last few years and Kyle for all his help. He is very professional and reliable, unlike the useless solicitors I had to deal with.
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe recently sold our property via this branch and we have been very impressed with the service we received from start to finish! All staff members are friendly, knowledgeable and professional! We had a fairly big chain and the level of communication between myself, Estate agents and solicitors has been first class. They also worked tirelessly to keep our chain together for which we are truly grateful! We would highly recommend using this branch, and we will definitely use them again!
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleRecently sold our property and purchased another. I literally could not praise Kyle more! He has been outstanding! Nothing been too much trouble, even helped when my solicitors been useless. Will be recommending everyone to use them and if we ever sell again I will not hesitate to use Kyle again.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleThe whole team were great. They negotiated the sale of my house & it me the asking price, and then then managed to speed along the purchase of my new home before the end of the stamp duty holiday ended. Special thanks to Kyle Nichols for facilitating all of this. He's a bit of a legend locally... Fabulous!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleKyle Nichols I highly recommend. He explained everything very clear and did not fail to sale the house. First Viewing he sold are house which I thought was very impressive. Also I would like to add I had gave him a complex sale as me and my ex partner had spilt up. He managed to deal with us both separately and got the job done with a lot of hard work which I appreciate
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleWould 100% recommend using this estate agents. Both Kyle and David were very professional dealing with the sale of our property. Kyle went above and beyond chasing our solicitors to ensure we made the stamp duty deadline.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Austin and Wyatt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Austin and Wyatt and its branches won ESTAS awards in three years, most recently 2022.
ESTAS winners in three years, the group and its branches: 2019, 2021, 2022.
ESTAS awards by year, 2019 to 20222022 1 Gold and 1 Best in County ESTAS 2022 winners
2021 1 Silver and 1 Best in County ESTAS 2021 winners
2019 1 Bronze ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
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Poole (15 Adastral Square) has the most, with 265 reviews rated 5.0 out of 5, followed by Austin & Wyatt Canford Heath with 243.
The 11 Austin and Wyatt offices, by town:
Yes. In The Trusted Agent 2026 awards, Poole won Gold. At the ESTAS 2022 awards its branches won 1 Gold and 1 Best in County award. The group and its branches have also won 3 other industry awards since 2019.
