Trusted Agent profile · Dorset and Hampshire

Verified

Austin and Wyatt estate agents in Poole, Bournemouth, Christchurch and Poole, Bournemouth and 2 more

4.7

★★★★★ Excellent

1,796 reviews across 11 offices and 3 platforms

www.austinwyatt.co.uk/forsaleoffice/canford-heath/1063

Austin and Wyatt has 11 offices, in Poole (two offices), Bournemouth, Christchurch and Poole (three offices), Bournemouth, Southampton (three offices) and Lyndhurst (two offices) (Dorset and Hampshire). Together they have 1,796 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,790

Reviews on Google

All 11 offices

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I cannot speak highly enough about the excellent service that I received from Austin & Wyatt during the recent sale of our property. From the initial showings ...TG, 19 July 2017Read the review from sellers

Buyers1 review

5.0 / 5 Kyle was fantastic in helping to move the sale and purchase of my new house through as quickly as possible. All seems a lifetime ago now (3 months) but I ...Sarah, 31 January 2018Read the review from buyers

Our offices

Austin and Wyatt's 11 offices, most reviewed first. Each has its own page.

Latest reviews from every Austin and Wyatt office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Was very very happy with Austin and Wyatt Bournemouth every one there was so professional and friendly and helpful Tia from the letting team helped so much she went above and beyond to help us 5 star rating all around

Jim · 25 July 2024 · Austin and Wyatt Bournemouth

Agent replied · 24 August 2024

Hi Jim Woodland, thank you for sharing your positive experience with Austin and Wyatt Bournemouth. We are delighted to hear that Tia from the letting team provided exceptional service. Your kind words mean a lot to us. Thank you for choosing us for your real estate needs. Kind regards, Lucy, Customer Relations.

5/5

Google

Big thanks to Jade and the team for helping me secure my first home! Answered all my questions and very reliable!

Yassin · 24 July 2024 · Austin & Wyatt Southampton Sales

Agent replied · 22 October 2024

Hi Yassin, thank you for your kind words! We're delighted to hear that Jade and the team provided you with excellent service in securing your first home. Best wishes, Lucy, Customer Relations.

5/5

Google

Jade West was lovely and has been one of the best Letting Agents I've met. Will always be open to working with them again in future.

JM · 24 July 2024 · Austin & Wyatt Southampton Sales

Agent replied · 22 October 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Recently bought BTL property from Austin & Wyatt. We are really happy with the communication. mortgage advisor they provided is par excellent . We really got good deal on interest rate too. We will definitely use their service next time.

Dhan · 24 July 2024 · Austin & Wyatt Southampton Sales

Agent replied · 22 October 2024

Thank you for your brilliant 5* review and thank you for your kind words Dhan. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you for assisting us to sell our home. Everything went smoothly from start to finish, and we were kept informed at all times. Everything moved according to timescales given with no delays. Thank you so much.

Rebecca · 28 June 2024 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied · 27 August 2024

Hi Rebecca, thank you for sharing your positive experience with us. We are delighted to hear that the process went smoothly and that you were kept informed every step of the way. We appreciate your kind words and wish you all the best in your new chapter.

5/5

Google

Would highly recommend Austin & Wyatt and the team. A very friendly, helpful team that kept me updated at all times throughout the process of selling my property. And made it as stress free as possible

Lee · 28 June 2024 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied · 27 August 2024

Many thanks for the fantastic recommendation and 5* review Lee. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Jodie · 26 June 2024 · Austin & Wyatt Bournemouth Sales

Agent replied · 24 October 2024

Thank you Jodie for leaving us a 5* review.

5/5

Google

Rating only, no written review.

Eden · 26 June 2024 · Austin & Wyatt Bournemouth Sales

Agent replied · 24 October 2024

Eden thank you for taking the time to leave us a 5* review.

5/5

Google

Excellent Customer Service! Would recommend A&W

Emily · 26 June 2024 · Austin & Wyatt Bournemouth Sales

Agent replied · 24 October 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Ella was so professional and helpful and we couldn’t have had anyone better to help us. Thankyou Ella!

Amy · 26 June 2024 · Austin & Wyatt Bournemouth Sales

Agent replied · 24 October 2024

Thank you for your glowing 5* review Amy. Kind regards, Lucy, Customer Relations.

5/5

Google

I had a good experience with their customers especially Tia, thanks for the good Job, you guys are the best

Diekola · 26 June 2024 · Austin & Wyatt Bournemouth Sales

Agent replied · 24 October 2024

Thank you for leaving us your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service received from Nicky and the team at Austin & Wyatt. Would highly recommend using them!

Amy · 26 June 2024 · Austin & Wyatt Bournemouth Sales

5/5

Google

Excellent service! I cannot recommend enough as the whole process of our moving took under one week

Lavinia · 26 June 2024 · Austin & Wyatt Bournemouth Sales

5/5

Google

Ella is a wonderful member of the team at Austin & Wyatt. She is extremely helpful, professional and I can see that she takes great pride in her job.

Daisy · 26 June 2024 · Austin & Wyatt Bournemouth Sales

Agent replied · 24 October 2024

Daisy, thanks for your excellent 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I have brought through and let using Austin & Wyatt numerous times for a few years now. The service I have received has been excellent every time, especially Tia and Charlotte. Highly recommend!

Callum · 26 June 2024 · Austin & Wyatt Bournemouth Sales

Agent replied · 24 October 2024

Oliver many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

All the staff at the Bournemouth branch were extremely helpful. Excellent communication and updates . Really was a good experience . Special thanks to Andy the Branch Manager and Nikki who were always there to help.Would highly recommend anyone looking to rent or buy in the area. :)

Kirsten · 26 June 2024 · Austin & Wyatt Bournemouth Sales

Agent replied · 24 October 2024

Thank you for your thoughtful 5* review and recommendation Kirsten! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Janet · 26 June 2024 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you Janet for leaving us a 5* review.

5/5

Google

Thank you for assisting us to sell our home. Everything went smoothly from start to finish, and we were kept informed at all times. Everything moved according to timescales given with no delays. Thank you so much.

Rebecca · 26 June 2024 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Hi Rebecca, thank you for sharing your positive experience with us. We are delighted to hear that the process went smoothly and that you were kept informed every step of the way. We appreciate your kind words and wish you all the best in your new chapter.

5/5

Google

Would highly recommend Austin & Wyatt and the team. A very friendly, helpful team that kept me updated at all times throughout the process of selling my property. And made it as stress free as possible

Lee · 26 June 2024 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Many thanks for the fantastic recommendation and 5* review Lee. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Jodie · 25 June 2024 · Austin and Wyatt Bournemouth

Agent replied · 24 August 2024

Thank you Jodie for leaving us a 5* review.

5/5

Google

Rating only, no written review.

Eden · 25 June 2024 · Austin and Wyatt Bournemouth

Agent replied · 24 August 2024

Eden thank you for taking the time to leave us a 5* review.

5/5

Google

Excellent Customer Service! Would recommend A&W

Emily · 25 June 2024 · Austin and Wyatt Bournemouth

Agent replied · 24 August 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Ella was so professional and helpful and we couldn’t have had anyone better to help us. Thankyou Ella!

Amy · 25 June 2024 · Austin and Wyatt Bournemouth

Agent replied · 24 August 2024

Thank you for your glowing 5* review Amy. Kind regards, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Austin and Wyatt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Austin and Wyatt and its branches won ESTAS awards in three years, most recently 2022.

ESTAS winners in three years, the group and its branches: 2019, 2021, 2022.

ESTAS awards by year, 2019 to 2022

Source: ESTAS winners lists, as published, linked by year.

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Questions about Austin and Wyatt

Which Austin and Wyatt office has the most reviews?

Poole (15 Adastral Square) has the most, with 265 reviews rated 5.0 out of 5, followed by Austin & Wyatt Canford Heath with 243.

Where are the Austin and Wyatt offices?

The 11 Austin and Wyatt offices, by town:

Has Austin and Wyatt won any awards?

Yes. In The Trusted Agent 2026 awards, Poole won Gold. At the ESTAS 2022 awards its branches won 1 Gold and 1 Best in County award. The group and its branches have also won 3 other industry awards since 2019.

Reviews may appear on more than one platform.

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