★★★★★ 5/5
GoogleJames was very professional from the moment we met him, we were given full PPE for viewing all the properties. We were given honest advice and insights into the area and properties we viewed. Highly recommend!PositiveResponsiveness, Quality, Professionalism
Ben · 27 August 2020 · Acorn London (98 Lordship Lane)
Agent replied · 14 June 2024
Thank you Ben for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from James and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThey have a good customer service when you are buying house. Olive, my agent, was always helpful and answered all my questions immediately. He was able even to arrange viewing on Sunday, which was the only day my husband could do. We are satisfied with their service. Thanks a lot.PositiveResponsiveness, Professionalism
Yevheniia · 27 August 2020 · Acorn London (321 Baring Road)
Agent replied · 12 June 2024
Thank you Yevheniia for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Juliana · 27 August 2020 · Acorn London (58 Road)
Agent replied · 26 August 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from our team but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleVery mindful and reliable agency
Kamil · 27 August 2020 · Acorn London (58 Road)
Agent replied · 26 August 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleJack was excellent and very accommodating with all requests and enquiries. Will definitely be recommending him to friends.PositiveResponsiveness, Professionalism
James · 27 August 2020 · Acorn London (58 Road)
Agent replied · 26 August 2024
Thank you James for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleReally great service from Brendan Kennedy, the best estate agent we dealt with.
We’d recommend acorn and their staff all very good to work with.
Josh · 27 August 2020 · Acorn London (58 Road)
Agent replied · 26 August 2024
Thank you Josh for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Brendan and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleLouis was excellent throughout the whole process of our move. Helping wherever he could, I couldn't recommend him highly enough. Cheers!
Marcos · 27 August 2020 · Acorn London (58 Road)
Agent replied · 26 August 2024
Thank you Marcos for leaving us a 5* review. We are really happy that you were pleased with the service you received from Louis and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleCain was brilliant to work with! He put so much effort into making sure we found our ideal property. Friendly and professional - many thanks!
Sian · 27 August 2020 · Acorn London (58 Road)
Agent replied · 26 August 2024
Thank you Sian for leaving us a 5* review. We are really happy that you were pleased with the service you received from Cain and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleKereem was great in helping us get a property to rent last minute. He was available all hours of the day and even assisted us when he was off as we had to move within a week. Nothing better than an agent who genuinely cares for the client!
Dominic · 27 August 2020 · Acorn London (58 Road)
Agent replied · 26 August 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Kereem. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAs is often the case, we had a very frustrating and very lengthy conveyancing process when selling our flat, however the team at Acorn in Forest Hill were great and made sure we eventually got it all sorted. Recommend!
Sarah · 27 August 2020 · Acorn London (58 Road)
Agent replied · 26 August 2024
Thank you Sarah for leaving us a 5* review. We are really happy that you were pleased with the service you received from the Forest Hill team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe would like to thank Cain from Acorn Forest Hills for being so pleasant and easy to work with. We are a young couple that came to London and looked for a property for the first time. Right from the start Cain was super friendly while being very professional and hard-working at the same time. Cain took the time to carefully listen to what we were looking for and genuinely cared about us and our needs being new-comers. He was able to quickly find us a place that not only fits our needs but also feels like a home. Cain helped us solve any issues along the way and he was patient and professional with every issue we had from the time we made our first offer until we moved in. We definitely would recommend him in a heartbeat.
Rotem · 27 August 2020 · Acorn London (58 Road)
Agent replied · 26 August 2024
Thank you Rotem for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Cain. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Juliet · 27 August 2020 · Acorn London (128 Rushey Green)
Agent replied · 26 August 2024
Thanks Juliet for the 5 star review. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleExcellent service, great job provided by Franco , in particulier with solicitors ,very good communication skills
Much apreciated
Petre · 27 August 2020 · Acorn London (128 Rushey Green)
Agent replied · 26 August 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Franco. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleVery professional and supportive throughout sales process. Kept updated at every step . I cannot fault the service offered by Acorn and would recommend them to all . Thanks again.
Scouse · 27 August 2020 · Acorn London (128 Rushey Green)
Agent replied · 26 August 2024
Thank you Leon for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleBrilliant service from Nicholas and Vincent when letting my property. They were both helpful, friendly, professional and polite and did their absolute best at all times to get me what I was looking for and provided lots of good advice. Thank you both.PositiveResponsiveness, Professionalism
Oya · 27 August 2020 · Acorn London (128 Rushey Green)
Agent replied · 26 August 2024
Thank you Oya for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nicholas and Vincent. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleNicholas Henderson was such a helpful staff, always polite and friendly even when I was so worried about getting all the paper work completed before my moving in date, he was still very attentive and professional with the way he spoke and handled my concerns. A pleasure to deal with. Thanks NicholasPositiveResponsiveness, Quality, Professionalism, Value
Kemi · 27 August 2020 · Acorn London (128 Rushey Green)
Agent replied · 26 August 2024
Thank you Kemi for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nicholas and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe've just completed and are very happy with our new home. Arikson was always quick to get back to us and helped to keep everything moving throughout the whole process. He is polite and friendly and has a calming manner, and his up-to-date communication regarding our purchase was always timely and helpful.
Tanya · 27 August 2020 · Acorn London (128 Rushey Green)
Agent replied · 26 August 2024
Thank you Tanya for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Arikson and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleArikson Franco is a model estate agent. After months of looking for a property, he found the perfect one for us within a couple of weeks.
He went above and beyond at every corner from using his imitative to chase up solicitors, ordering quotes for us when there were issues and ensuring that everything we asked for was followed up on. It sounds like I’m making it up, but really these estate agents are brill with everyone else we interacted with being incredibly professional as well (incl. Max who was fab).
I’m telling everyone looking for a house to register with Acorn Catford and when we sell we will certainly be using them again!
Thanks so much to the team :)
Eloise · 27 August 2020 · Acorn London (128 Rushey Green)
Agent replied · 26 August 2024
Thank you Eloise for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Catford team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleA huge thank you to Franco for making a very difficult purchase, possible and straight forward. From the beginning he was honest, polite, patient, efficient, communicative, proactive and on the ball with everything . I have never known an estate agent to be so committed to a purchase and this even continued after completion where he continued to offer advice and contacts to help us. He went the extra mile every time and deserves a promotion and a pay rise at the very least! Would recommend the company and him to anyone.
Adam · 27 August 2020 · Acorn London (128 Rushey Green)
Agent replied · 26 August 2024
Thank you Adam for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Franco met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
GoogleIt was a pleasure going through the process the Acorn agent Vincent, he was really helpful and friendly when showing us around the flat. He responded to our questions quickly, really sold us the area and was just a really nice person to deal with.
*Update - The process of getting the flat had some slow periods mainly due to the landlord, but we were able to negotiate the rent via Acorn and ended up getting a great new home.
Michael · 27 August 2020 · Acorn London (128 Rushey Green)
Agent replied · 26 August 2024
Thank you Michael for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from Vincent but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleFranco has been great throughout the sale of our property. I would highly recommend Acorn Catford especially Franco to friends and family. He was always professional and always responded to our calls and email. It was a pleasure to work with Franco to sell our house. Thank you Franco so much I know it wasn't always easy but you were great!!!
Liz Carr
Liz · 27 August 2020 · Acorn London (128 Rushey Green)
Agent replied · 26 August 2024
Thank you Liz for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Franco. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThe letting process ran smoothly. Special thanks to Annie for facilitating.PositiveResponsiveness, Quality, Professionalism
Jose · 27 August 2020 · Acorn London (278-280)
Agent replied · 12 June 2024
Thank you Jose for leaving us a 5* review. We are really happy that you were pleased with the service you received from Annie and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleMany thanks to Alex from acorn for all the support he gave us when moving. Alex went above and beyond and we are very grateful to him for that.PositiveResponsiveness, Quality
Elly · 27 August 2020 · Acorn London (278-280)
★★★★★ 5/5
GoogleWe sold our house over the difficult lockdown period and there were times when it seemed likely that the sale wouldn’t go through. The initial marketing release and open house day was well organised and we agreed an offer the following week. Lockdown happened and the buyer went underground but Brendan remained responsive during the whole period, which I really appreciated. Eventually the deal was resurrected and Dammy shepherded it the through to completion with his normal cheerful professionalism.PositiveProfessionalism
Sam · 27 August 2020 · Acorn London (278-280)
Agent replied · 12 June 2024
Thank you Sam for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Brendon and and Dammy and so glad that we helped you move in the end. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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