Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,851 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,851 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

678

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,131 reviews on Google only. Show every review

5/5

Google

We are about to put in an offer on a property through Acorns in Crystal Palace. Vincent has been showing us around the properties and I cannot praise him enough. He is prompt, very professional, yet friendly and warm. He is genuinely interested in what you want rather than just showing one property after another. His honesty and understanding along with his professionalism has made me write this review.

Elle · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Elle for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Vincent met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Yousef and his team at Acorn Crystal Palace have fulfilled their promise at every step of our recent house sale. They offer reassurance when it is required and are quick to follow up on any issues and queries that arise. My experience with this branch of Acorn has been the absolute antithesis of previous dealings with estate agents over the years. While Yousef remains the manager, assisted by Jack on the sales team and Laura in the office I wouldn't hesitate to recommend their capable services for the sale of your property.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Richard for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef and the Palace team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Excellent service from Acorn estate agents! The experience with Acorn has been fantastic from start till the end despite the covid restrictions and Acorn found us our new tenants promptly within a week. Lauren was professional, knowledgeable about the local market and responsive to queries raised whilst Katie has been superb in finding us our new tenants and communicated the progress, information and decisions of our prospective tenants on a timely basis. We are reassured that our property is in good hands and we look forward to having Acorn to continue to manage our property moving forward. Thank you to Lauren and Katie, who have been amazing throughout.PositiveResponsiveness, Quality, Professionalism, Value

Boonweili · 28 August 2020 · Acorn Dartford

Agent replied · 10 June 2024

Thank you Boonweili for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lauren and Katie. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Brilliant service from Joe and Amir...very professional and good communication throughout the whole process of buying a house...highly recommended...Thank u!PositiveResponsiveness, Professionalism

Surinder · 27 August 2020 · Acorn Erith

Agent replied · 10 June 2024

Thank you Surinder for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

As a first time buyer we had the best experience from this branch. Specially Ashley was very helpful and guided us very well.PositiveResponsiveness, Quality, Professionalism, Value

Syed · 27 August 2020 · Acorn Erith

Agent replied · 10 June 2024

Thank you Syed for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Ashley and the North Team team and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Poppy and the team at Acorn were fantastic every step of the way and their help in getting my purchase over the line was invaluable and very much appreciated. Thanks Poppy

Thomas · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Poppy and the team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Great pleasure to work with Poppy and Stuart. They were there ready to help at every step on our way to purchasing our first home.

Emil · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Poppy and Stuart. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Suzzannah helped my friends and I with our flat and we could not be happier! She’s so sweet, patient and understanding. She was very responsive and helpful. It’s difficult finding a flat in London, but Suzzannah made it much easier and more enjoyable!

Anna · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Anna for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Suzzannah. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Excellent and warm service from Stacey and the team at Acorn. I appointed them to help find me a tenant for my flat and they were very professional in the search, as well as easy to talk to. Would recommend.

Martin · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We had no luck finding a place on the typical home search engines you use online. So we were lucky to stumble across this place on Bermondsey Street, and very lucky to have such a kind and helpful agent - Stacey, who helped us find an absolutely stunning place for a surprisingly good price. Save your time and efforts and visit them. Overall - Highly recommend!

Sassie · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Stacey. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Poppy at the London Bridge office was fantastic. My purchase ended up taking way longer than it should have as it was a repossession which meant the other side had little incentive at keeping things moving but Poppy and Acorn were great at keeping the process on track and finally getting things to a close. Excellent service!

Simon · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Simon for leaving us a 5* review. We are really happy that you were pleased with the service you received from Poppy. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We worked with Suzzannah Rattenbury and were so impressed by how proactive she was as soon as Acorn were permitted to start letting again. She was highly efficient, very helpful, and a joy to work with. I would not hesitate to recommend her and her colleagues at Acorn, London Bridge.PositiveResponsiveness, Quality, Professionalism, Value

Mary-Clare · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Mary-Clare for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Suzzannah and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I had the pleasure of doing viewings with Beth, who was both professional and knowledgeable. She went out of her way to show us the local area and knew each property inside-out. Even though I did not make a purchase, Beth was happy enough for me to contact her in future should I change my mind, showing utmost professionalism to the very end. Would not hesitate to recommend her. Thanks Beth!PositiveResponsiveness, Quality, Professionalism

Michelle · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Michelle for leaving us a 5* review. We are really happy that you were pleased with the service you received from Beth. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I rented my first flat in London with Acorn as letting agent. Acorn were really helpful, friendly and efficient. Suzzannah and her colleagues were always on hand to answer my questions. I would highly recommend using Acorn for renting or buying a property in London.

Shauna · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Shauna for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Suzzannah and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn has been handling my property management for several years now and has expertly guided me through the change-over of many tenants and their requirements. Especially in this challenging climate, they were able to read the market and find the right tenant for the property. Acorn gives me worry-free peace of mind which is worth a fortune. Thank you to to the entire team.PositiveProfessionalism

Sandy · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Sandy for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our London Bridge and Property Management teams. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Stuart at Acorn helped me source and purchase a flat in London Bridge. He did a stellar job, went above and beyond the call of duty and I am extremely happy with this agency. I would never go anywhere else and will definitely engage Stuart and the team (they're all great) again. What I love about this agency is that they get what you want, and don't BS you to try to get a sale - so I felt my time was never wasted with nonsense, something I can sadly not say about most agencies. I definitely recommend! In fact I already have ! They are super! Thank you team at Acorn! 🤩🤗😀😘PositiveResponsiveness, Quality, Professionalism, Value

Nina · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Nina for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Stuart. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

From the beginning of viewing the place to successfully buying the place, Stuart professionally led us through the process of buying a flat in the Bermondsey area. Even in the stagnant situation of COVID-19, Acorn were able to hand us the keys and respond to any queries we had. They even recommended companies who could help us with renovations. Would recommend!PositiveResponsiveness, Professionalism

Lemonlime46 · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Wendy for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Stuart and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I sold my house through Acorn (Bermondsey Street) in May 2020. Their service was superb from start to finish. Very informative and responsive at every stage of the process. Special mention to Beth who helped me greatly with the valuation and the sales process. I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Thomas · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Thomas for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Beth and her colleagues. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Purchased a house during the height of COVID-19’s first wave through this agency with the help of Beth and Poppy. Highly recommend them for freeholds as this agent seems to have a reputation for them in the area. We’ve been searching Bermondsey for a freehold for 4 years. Beth has patiently, diligently shared and showed the suitable properties throughout that period. Poppy took care of us when our new house came up. They’re both brilliant. Beth is professional, easy to deal with, friendly and great at managing all parties in the transaction to ensure smooth and successful completion.

Jen · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Jen for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Beth and Poppy. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I was very impressed with the quality of service offered by Acorn. They were very responsive to emails/calls and were knowledgeable about the properties I viewed with them. Beth and Stuart, in particular, went out of their way to make sure my purchase went smoothly. Would recommend highly.

Steffan · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

5/5

Google

Stacey was a kind, courteous and understanding agent who helped us find a beautiful place in bermondsey! She was a prompt communicator and facilitated our move really well. Acorn are really professional (especially compared to other real estate agents London), I definitely recommend them

Shayne · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Shayne for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received Stacey and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Poppy on behalf of Acorn London Bridge office provided amazing property agency service from start to finish. With plenty of viewings at the start, Poppy was always on time but also careful to show me only those properties which matched my requirements. In the offering and negotiation period and during the mid and final parts of the process, critically leading to exchange and completion, Poppy continued to be very helpful with regular communication, sharing information as well as chasing solicitors and any other relevant parties whenever appropriate. Her hard work, care and attention directly lead to my flat purchase being complete within 6 weeks and the whole transaction being pretty much seamless. I have absolutely no hesitation in recommending Poppy at Acorn - a welcome breath of fresh air at a time which could otherwise have been very stressful, thanks again Poppy!

Natalie · 27 August 2020 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Natalie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Poppy and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

What can I say? James and Luisa have been looking after my property for years now and they always do the best by me. Give them a call if you have any questions.PositiveResponsiveness, Quality, Professionalism, Value

Tracie · 27 August 2020 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Thank you Tracie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from James and Luisa. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

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Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.4 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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