Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,849 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,131 reviews on Google only. Show every review

5/5

Google

We've just rented an apartment through Acorn with Suzzannah's help and we couldn't be happier! We encountered none of the usual delays and problems and we are just so so happy with the property. Suzzannah was always on call and guided us through the process perfectly including the most lovely viewing. Just really kind and helpful throughout!PositiveResponsiveness, Quality, Professionalism, Value

Senta · 12 January 2021 · Acorn London (116-118 Bermondsey Street)

Agent replied · 11 January 2025

Thank you Senta for leaving us a 5* review. We are really happy that you were pleased with the service you received from Suzzannah and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Davide helped us find our new flat and we love it! He was great, extremely helpful and friendly.PositiveResponsiveness

Rhiannon · 12 January 2021 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Rhiannon for leaving us a 5* review. We are really happy that you were pleased with the service you received from Davide. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I recently brought a property from Y. Elouadari from Acorn CP Estate Agents and was incredibly impressed with both the passion and professionalism of Yousef and would highly recommend their services.PositiveResponsiveness, Professionalism

A · 11 January 2021 · Acorn London (29 Westow Street)

Agent replied · 10 January 2025

Thank you Dulcie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Google

Absolutely awful experience with Acorn Lewisham. We were trying to leave the property and so found new tenants to replace us. Acorn have been useless at every step, didn't explain what paperwork we needed and didn't answer our questions about who can actually move in. They didn't even use their initiative to let us know if the paperwork submitted by new tenants was correct - we had to chase them to extract that information. We have now lost the property we were moving in to - because they dragged their heels for such a long time. Please don't use them - they really don't care about tenants.

Julia · 10 January 2021 · Acorn London (153 Lewisham High Street)

Agent replied · 9 January 2025

Hi Julia..I have reviewed your notes on this and the facts are that you wish to break your tenancy agreement early. Your landlord has agreed for you to do this as long as a suitable replacement tenant can be found. You advertised the property on Gumtree and put forward an applicant to us last week. This applicant has still not supplied us with the necessary documents for us to undertake reference checks despite us chasing. You then supplied us with the details of another applicant this week from presumably the same source, but again we have to do the necessary checks before submitting them to the landlord for approval. None of this is Acorn's fault and I am satisfied that you have been updated sufficiently by our team. I am sorry if you have lost the property you wanted to move to but ultimately you should not be leaving your current one during your fixed term. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

Recently had a great experience with DavidePositiveResponsiveness

Isabelle · 25 October 2020 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Isabelle for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We've been looking for a nice studio/1 bedroom flat for a while now and none really suited us until i received a phone call from Davide saying there's a 1 bedroom flat just behind King's College Hospital. And as we are nurses working in King's, the location of the flat is perfect. And when we saw the property, we decided right away that the place is perfect for us. Davide helped us a lot with the applications. He is very accommodating and helpful and we sure are grateful he gave me a call that day.Great work!PositiveResponsiveness, Quality, Professionalism, Value

Marz · 25 October 2020 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Marz for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Godefroy has been an amazing agent, always putting my needs first and continuously contacting me. Buying a new property is a very stressful process but he is by far the best I have met in my search. Thanks Andres

Andres · 24 October 2020 · Acorn London (325 Kennington Road)

Agent replied · 23 October 2024

Thank you Andrea for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I honestly cannot fault the service from the Sales division - Arikson Franco provided fantastic support throughout the entire process. Communication was excellent - proactive and responsive which was important for me as an overseas seller. Any issues were dealt with swiftly and pragmatically to ensure the sale stayed on track. Highly recommend Arikson if you're looking for an experienced, highly professional and hard-working agent who has your back.

Lisa · 24 October 2020 · Acorn London (128 Rushey Green)

Agent replied · 23 October 2024

Thank you Lisa for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Arikson. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Veena · 29 August 2020 · Acorn London (29 Westow Street)

Agent replied · 28 August 2024

Brlliant! Thank you so much for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

They were efficient, informative, and they went the extra mile to accommodate desired viewing times. Yousef Elouadari was particularly helpful.

Matthew · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Our house was on the the market with another agent in SE25, which was struggling to be sold, decided to go dual agency to see if this would help, best decision we made, met Yousef from Acorn - Crystal Palace who was very confident that we we would sell within a month, well it actually only took two weeks to sell, Yousef was excellent, and always there for viewings, telephones calls, emails etc not left to do it yourself, can't thank Yousef and his team enough, we are now happily settled in our new home thanks to Acorn ***** Five stars I would give more if I could.

Del · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Del for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have silky smooth experience with Acorn (Jack Wilsher), thank you for your help and support at my first home purchase. Strongly recommend.

Scalanova · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Recently purchased a flat, as a first time buyer, and couldn't be happier with Acorn's service. A special thanks to Sophie who really took the time to guide me through the whole process!

Vicky · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Vicky for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Sophie met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Couldn’t have asked for a better agent! Yousef was dedicated, persistent and reassuring. He’s worked tirelessly to get us into our new home before Christmas. There’s no task too small or large and was always happy to take our calls. Can’t thank him enough!

Francesca · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Francesca for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We met Yousef flat hunting in and around Crystal Palace and he is by far the best agent we have worked with - honest, communicative, and never pushes the hard sell. Highly recommend to anyone looking in the area.

Chad · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Chad for leaving us a 5* review. We are really happy that you were pleased with the service you received from Yousef and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Jack Wilsher at Crystal Palace was absolutely fantastic. He assisted us to complete on our home in just 4 weeks from offering. Absolutely thrilled with the service. Would highly recommend.

Tom · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Tom for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Blake was fab and couldn’t have been more helpful, his service was fast, honest and friendly. Our offer to the landlord was accepted within hours of viewing the property and Blake was incredibly accommodating of our needs and circumstance.

Laura-Jayne · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Laura-Jayne for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Blake. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Adam and the Crystal Palace team were great, really responsive and willing to help with my requests. Made the information required for letting a property simple, which is really appreciated. Would recommend to anyone in the Crystal Palace / Norwood area

James · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and the team. if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Yousef has been incredible throughout this process. He had great, clear advice on the market and completely delivered in achieving us an offer within days. We’ve really valued just being able to pick up the phone to him and the regular updates. I’ll definitely go to Yousef again next time I come to buy or sell.PositiveResponsiveness, Quality, Professionalism, Value

Gurk · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Gurk for leaving us a 5* review. We are really happy that you were pleased with the service you received from Yousef and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I would highly recommend Acorn who recently sold my flat. Yousef was charming and professional, as were other staff members at the Crystal Palace branch. Thank you for providing a great service.

Barbara · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Barbara for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef and the team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I recently bought a property through Acorn. Yousef was great from start to finish, keeping the lines of communication open between all parties and moving the sale along. It ultimately proved to be a complicated purchase which I doubt would have gone through without his tenacity and effort; he really did go the extra mile - hugely appreciated!

R · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you R M for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

Excellent support and professionalism received when Acorn found an appropriate tenant to rent my property. I have used Acorn Crystal Palace for many years to rent my property and would thoroughly recommend them. Excellent service received this time from Yusef, Ruggero and Shirin.

Jacqueline · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Jacqueline for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from our team but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Agent named Vincent Bui , from Crystal Palace branch showed me around the property 45 Falkland Park Avenue SE25 which was up for sale. He is new in the field but I found him to be very informative, knew the property well and dealt with the viewing very professionally. I wish him luck and I am sure he will reach great heights in the field. My thanks also go to the manager who are mentoring Vincent . This is my first experience with Acorn and I am very pleased with their professionalism. Well done and keep it up.

Veena · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Veena for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Vincent and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I sold a property through Acorn and the whole process was amazing from start to finish. From Yousef kindly doing the initial valuation, to Laura Brooke, helping with the marketing next steps. Nothing was too much to ask and all my questions and concerns were answered quickly and efficiently by Laura and Yousef with a smile. If you are thinking of selling a property, all is in safe hands with Acorn Crystal Palace! I couldn't recommend them enough! Thank you team :)

Emil · 28 August 2020 · Acorn London (29 Westow Street)

Agent replied · 27 August 2024

Thank you Emil for leaving us a 5* review. We are really happy that you were pleased with the service you received from Yousef and his team and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

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Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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