Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,849 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,131 reviews on Google only. Show every review

5/5

Google

The service of acorn was fantastic and I definitely recommend all to go with them . Thank you Katie and Lucia for helping us get the perfect house soon even in this covid time too.PositiveResponsiveness, Quality, Professionalism

Shibin · 11 June 2021 · Acorn Dartford

Agent replied · 10 June 2024

Thank you shibin for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Katie and Lucia. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We sold our house very quickly and Daniel has definitely earned his money keeping on top of everything and everyone chasing the solicitors and advising us each step he is very professional and efficient and always returns our calls would highly recommend

Wayne · 11 June 2021 · Acorn Dartford

Agent replied · 10 June 2024

Thank you Wayne for leaving us a 5* review. We are really happy that you were pleased with the service you received from Daniel and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Daniel and Jon have been a great help during the buying process. They’ve kept me up to date with the progress of the sale and have been very quick at responding to any emails or phone calls.

O · 11 June 2021 · Acorn Dartford

Agent replied · 10 June 2024

Thank you Ms Sharp for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel and Jon and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I had a really good experience and I would recommend Acorn! The manager, Daniel at the Dartford branch was very professional and always kept me updated each step of the way and so did Louise who is from the Welling branch. Thank you both so much for all your help and chasing. Greatly appreciated!

Danelle · 11 June 2021 · Acorn Dartford

Agent replied · 10 June 2024

Thank you Danelle for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel and Louise, If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Google

Extremely unhappy with their services. AVOID THEM AT ALL COST. We had opted for their fully managed service and I think they are not even aware of what services they provide. Highly unprofessional people who is only to looking to extract money from you. We were suppose have inspections done in every 3 months nothing was done. None of issues were addressed on time. My tenant informed them about few HMRC letters being received but no even bothered to inform us knowing how important it is. These are just a few the actual list is way too long.NegativeResponsiveness, Quality, Professionalism

Sudipta · 11 June 2021 · Acorn Dartford

Agent replied · 10 June 2024

Dear Ms Banerjee. I am sorry to hear about the service you have received and would like to investigate the issues further. However, I cannot find your details on our system and wondered if you would mind emailing me please at andrew.roberts@acorngroup.co.uk with the details of your complaint. Thank you. Andrew Roberts - Customer Relations Manager

5/5

Google

Daniel and his team were amazing helping with the sale of my property. Not only were they responsive and professional, they went above and beyond to provide me with the best service. My thanks to Daniel, Jonathan and Remi for all their hard work.PositiveResponsiveness, Professionalism

Claire · 11 June 2021 · Acorn Dartford

Agent replied · 10 June 2024

Thank you Claire for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel, Jon and Remi. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

I will like to commend the outstanding support of Harry Frankland of your Dartford Branch throughout the process of viewing the property through to the referencing and eventual move in. He was professional in the way everything was handled and also very caring while ensuring that our experience was a positive one. Reaching out to him either by email or via the phone was an absolute experience. He is indeed an asset to the ACORN GROUP.

David · 11 June 2021 · Acorn Dartford

Agent replied · 10 June 2024

Thank you David for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from Harry but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

A big thank you to Harry for all of his hard work in finding us tenants for my fathers property. As first time landlords, I felt he held our hand every step of the way and was very informative and patient, going that extra mile. Thank youPositiveQuality

Donna · 11 June 2021 · Acorn Dartford

Agent replied · 10 June 2024

Thank you Donna for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Harry and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

we recently sold our flat within a week through Acorn Dartford , Daniel was our estate agent and I can honestly say he went above and beyond to ensure it was a smooth process . This was all during the covid 19 pandemic with restrictions in place. Without Daniels knowledge and expertise the selling process could have taken a lot longer . He was professional throughout and was exactly what we was looking for in an estate agent , his estimated of value of our property was spot on . We was very lucky to have such a competent estate agent .PositiveResponsiveness, Quality, Professionalism, Value

Natasha · 11 June 2021 · Acorn Dartford

Agent replied · 10 June 2024

Thank you Natasha for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Fantastic, committed estate agents. From the get go they arranged a lot of viewings and were in constant contact updating me every step of the way. All the team that I met (Daniel, Nellie and Kevin) were amazing, friendly and professional but I dealt mainly with Jonathon who was absolutely brilliant, even my cats loved him and he offered to feed them for me if he was showing potential buyers around while I was at work! Would highly recommend these guys, thanks Acorn

Judi · 11 June 2021 · Acorn Dartford

Agent replied · 10 June 2024

Thank you for Judi taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Dartford team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

My experience with Acorn estate agent was amazing, professional yet very compassionate. Their staff team are very experienced, polite, helpful and responsive to your questions. Their time in responding to phone calls is superb, always friendly over the phone and very willing to offer extra support where needed. Harry Frankland, you are indeed a true professional, very caring and knowledgeable and supportive. You made my search for a new property appear so simple and easy even with the anxiety and pressure that normally comes with it, you made the entire journey seamlessly perfect. I could go on and on but this so, just to express how satisfied and grateful I am to have experienced their service. I recommend them for 1000 stars, they deserve it and are worth it. Cheers Acorn. XxxxPositiveResponsiveness, Quality, Professionalism, Value

Paula · 11 June 2021 · Acorn Dartford

Agent replied · 10 June 2024

Thank you Paula for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Harry and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We have been extremely pleased with the services of Acorn and Harry, our lettings agent. Our experience has been seamless from our first interaction with Harry to marketing the property, and all the way to getting the tenant onboarded. Harry spent ample time with us to understand our requirements. As a first time landlord, we had several questions and Harry was always willing and available to answer those. Our property was marketed professionally and the viewing process was smooth, with several viewings arranged in a short space of time. All through the process, Harry kept us posted on the progress, which made us very comfortable. We would highly recommend Harry and Acorn for letting services.PositiveResponsiveness, Professionalism

Anurag · 11 June 2021 · Acorn Dartford

Agent replied · 10 June 2024

Thank you Anurag for leaving us a 5* review. We are really happy that you were pleased with the service you received from Harry and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have recently sold my property through Acorn Dartford, and have been very impressed with the service I received. I put my property on the market with them previously, and that transaction fell through (no fault of Acorns) and I had no hesitation on who to call when I decided to re-market. I dealt with Jonathon Collin on virtually a daily basis towards the end of my transaction, and he was literally always on the end of the phone to offer help, support, and to talk things through with. As a single person going through the process of selling and buying a house, it really was invaluable to have somebody going through it with you, and it really meant a lot to have that support on hand if, and when I needed it. I think there is an opinion these days, especially with online sales becoming more popular, that estate agents are paid for doing not very much at all. This couldn't be more wrong in my experience with Acorn, and the service they provided was worth every penny. Having a real person to speak to, without a doubt provided a level of comfort and security, that I am confident I wouldn't have received with an online or budget option. I really feel as though they delivered the perfect mix of professionalism at every turn, combined with a personal touch that made the whole thing as stress free as it can be. I would like to thank the team in general, with a special thank you on a personal level to Jon. Thank you for being there day and night, and for making me laugh during what is meant to be one of the most stressful things one can do. I would not hesitate to recommend Acorn to friends and family. Well done, and thank you to all the team. xPositiveResponsiveness, Quality, Professionalism, Value

Louise · 11 June 2021 · Acorn Dartford

Agent replied · 10 June 2024

Thank you Louise for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jonathon and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Eileen · 10 June 2021 · Acorn Erith

Agent replied · 10 June 2024

Thanks for Eileen the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Could not be more happy with the level of service provided by both Amir and Joe. Always available, reliable and reassuring. Great experience overall.PositiveResponsiveness, Quality, Professionalism

Anna · 10 June 2021 · Acorn Erith

Agent replied · 10 June 2024

Thank you Anna for leaving us a 5* review. We are really happy that you were pleased with the service you received from Joe and Amir and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Amir and Joe were professional throughout. Really quick to liaise with us and good communication through whole process highly recommend themPositiveResponsiveness, Quality, Professionalism, Value

Rachel · 10 June 2021 · Acorn Erith

Agent replied · 10 June 2024

Thank you Rachel for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Woulld like to say big thank you to Amir who was very efficint. He was always their to assist even.out of work hours. This purchase wouldn't of been possible with out him and his team can't thank them enough excellent service, highly recommended

Caleb · 10 June 2021 · Acorn Erith

Agent replied · 10 June 2024

Thank you Caleb for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amir and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I would like to say a big thank you to Acorn Northumberland Heath, specially Amir and Joe, for getting our first home last week. We are very pleased, happy and satisfied with communication, service and professionalism showed by the team. Thanks team Acorn.PositiveResponsiveness, Quality, Professionalism

Varsha · 10 June 2021 · Acorn Erith

Agent replied · 10 June 2024

Thank you varsha for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We found Joe and Amir extremely proficient in handling our sale, we had been with an other local agent who had failed in every aspect, once on with Amir we sold in 6 days!! could not rate them highly enough, fantastic communication all the way through, if you want to sell your house go and see Joe & Amir.PositiveResponsiveness, Quality, Professionalism, Value

Vince · 10 June 2021 · Acorn Erith

Agent replied · 10 June 2024

Thank you Vince for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We wish to express gratitude to both Amir and Joe who showed sincerity, punctuality and honesty with regards to securing our new home . They were always available and made the process of buying look easy . They fulfilled our demands even during lockdown . Would definitely recommend as Estate agent of choice. Many thanks for your help.

Pranav · 10 June 2021 · Acorn Erith

Agent replied · 10 June 2024

Thank you Pranav for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amir and Joe and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

A big thanks to Joe and Amir for all their help and support in getting our property sold quickly and helping us move into a bigger property. Honesty and promptness is at the centre of all conversations and I'm grateful to you two for making the whole process convenient and taking the stress out of it. Will surely recommend Acorn, Northumberland.PositiveResponsiveness, Quality, Professionalism, Value

Nikhil · 10 June 2021 · Acorn Erith

Agent replied · 10 June 2024

Thank you Nikhil for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We have used the Acorn group over many years and in different parts of London. So we were delighted to find that they had opened a branch just up the road from us as we were planning to sell our house. This they have done to their usual excellent standard and we are also going to use them to manage a BTL flat we are in the process of purchasing with them too. We can't recommend them highly enough and would always use them in the future. Joe Buckle and his team at the North Heath branch have always been professional, courteous and have bent over backwards to accommodate our requirements.PositiveResponsiveness, Professionalism

Alexander · 10 June 2021 · Acorn Erith

Agent replied · 10 June 2024

Thank you Alexander for your support and for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and his team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Strongly recommended. We dealt with Amir Khajedehi and the Northumberland Heath branch of Acorn in buying a house in the North Heath area. They are diligent and provided excellent communication throughout the negotiations. As agent, their obligation is first and foremost to the vendor - but we were impressed how much effort they made to ensure we had a good experience as buyer. Good people.

Bob · 10 June 2021 · Acorn Erith

Agent replied · 10 June 2024

Thank you Bob for leaving us a 5* review. We are really happy that you were pleased with the service you received from Amir and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I received a Fantastic service from Amir and Joe. The property I purchased was unfortunately with another agent. The service I received from Northumberland Heath made me realise why Acorn are so successful. Very professional, pro active and friendly people I will defiantly be using their services when I ended up selling my property. If you are looking to purchase or sell a property make sure you speak to Joe and Amir. Can’t recommend them enough.

Tarik · 10 June 2021 · Acorn Erith

Agent replied · 10 June 2024

Thank you Tarik for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amir and Joe. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

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Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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