Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

3,841 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,841 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,146

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

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Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 3,123 reviews on Google only. Show every review

1/5

Google

My experience with Acorn in London is terrible,all they care about is the money πŸ’°, they don't care about your property! You pay them for full management service but you have to chase them for inspections! They even short _change you sometimes! I don't recommend! Some of their staff are very rude too! …

Rosemary Β· 15 February 2026 Β· Acorn Dartford

Agent replied Β· 15 April 2026

Dear Rosemary, I'm sorry to read your review however I have checked our system and cannot see that you are a landlord of ours at Acorn Dartford. If you could email me then I'd like to see where I can help. My email address is james.hoadley@acorngroup.co.uk - James Hoadley, Regional Lettings Director.

5/5

Google

Big thanks to Hannah and the team at Acorn who helped to keep our purchase moving forward, great communication throughout the entire process and a lovely welcome package for when we got the keys :) thanks again!

Dylan Β· 20 January 2026 Β· Acorn London (29 Westow Street)

5/5

Google

Hannah and the team at Acorn were brilliant. Kept in touch the whole way and didn't let us down at all.

Oliver Β· 18 January 2026 Β· Acorn London (29 Westow Street)

Agent replied Β· 25 January 2026

Dear Oliver Bruce We greatly appreciate your 5-star review and the time you took to share your experience with Hannah and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Kani at the Lewisham office was brilliant - found us a great place, and helped get the references through even though we were moving from abroad and it was tricky. Thank you!

Hannah Β· 16 January 2026 Β· Acorn London (153 Lewisham High Street)

Agent replied Β· 16 April 2026

Dear Hannah Lucinda Smith We greatly appreciate your 5-star review and the time you took to share your experience with Kani. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We had a great experience working with Kani Hasan. She was very helpful and professional throughout the entire process, from our initial property search all the way to securing the property. She was always responsive, patient, and supportive, making everything much smoother for us. We truly appreciate her dedication and would highly recommend her to anyone looking for a reliable real estate agent.

Sikiru Β· 16 January 2026 Β· Acorn London (153 Lewisham High Street)

Agent replied Β· 16 April 2026

Dear Sikiru Bakare, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Kani. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

We had a great experience with Acorn Kennington. Cameron was extremely helpful and proactive throughout the process, keeping us updated at each stage and remaining contactable into our tenancy. Would definitely recommend them.

India Β· 16 January 2026 Β· Acorn London (325 Kennington Road)

Agent replied Β· 16 April 2026

Dear India Harrison We greatly appreciate your 5-star review and the time you took to share your experience with Cameron. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Mauricio was very helpful with everything we needed while moving into our new place and finding new tenants for our old place - thanks for all the help!

Emma Β· 16 January 2026 Β· Acorn London (116-118 Bermondsey Street)

Agent replied Β· 16 April 2026

Dear Emma Tkach We greatly appreciate your 5-star review and the time you took to share your experience with Mauricio. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We had a good experience with these guys, particularly Dammy who communicated quickly and clearly throughout, would use again.

Joe Β· 16 January 2026 Β· Acorn London (128 Rushey Green)

Agent replied Β· 16 April 2026

Dear Joe Duggan We greatly appreciate your 5-star review and the time you took to share your experience with Dammy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I was looking to buy property and Arikson was a fantastic agent, very competent, patient, and easy to communicate with. Will definitely be using his services for future purchases.

Vesela Β· 14 January 2026 Β· Acorn London (153 Lewisham High Street)

Agent replied Β· 16 April 2026

Dear Vesela Gesheva We greatly appreciate your 5-star review and the time you took to share your experience with Arikson. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Rating only, no written review.

Aderonke Β· 14 January 2026 Β· Acorn London (153 Lewisham High Street)

Agent replied Β· 14 January 2026

Dear Aderonke Oba, Thank you for taking the time to review your recent experience you have had with our team at Acorn Lewisham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

I can’t recommend Banji highly enough. He was professional, efficient, and made the entire process incredibly easy. I spoke to him, viewed the property, and everything was completed within the same day. Paperwork sorted and agreements signed. I honestly couldn’t believe how smooth it was. Even when he was put in an uncomfortable situation, through no fault of his own, he handled it extremely professionally, which helped me feel comfortable as well. A real credit to his role. Thank you.

Tm Β· 9 January 2026 Β· Acorn London (98 Lordship Lane)

Agent replied Β· 16 April 2026

Dear Tm We greatly appreciate your 5-star review and the time you took to share your experience with Banji. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I was happy with the service overall. Things were handled in a timely way. Communication was clear with no hassle. Kani and Cailey were friendly and helpful throughout. I wouldn’t hesitate to use the service again.

Raveena Β· 8 January 2026 Β· Acorn London (153 Lewisham High Street)

Agent replied Β· 16 April 2026

Dear Raveena R Gokul We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I had a really positive experience purchasing a flat through Acorn. Jamal was my estate agent and he was amazing. He always picked up the phone and responded to emails in rapid time. Always really friendly, polite and professional. He went above and beyond to make the purchase as smooth and quick as possible, and always kept me and my solicitor in the loop with what was happening. I was a first time buyer and had no clue what any of the processes were, so I really appreciated how he explained things to me in detail, ensuring I had the information to feel more in control of the situation. I would definitely recommend acorn and Jamal specifically to anyone looking to purchase or sell a property

Maya Β· 27 December 2025 Β· Acorn London (27 Denmark Hill)

Agent replied Β· 26 January 2026

Dear Maya, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Very pleased with service from Acorn. Jamal has helped us and communicated well throughout the process.

Robert Β· 27 December 2025 Β· Acorn London (27 Denmark Hill)

Agent replied Β· 26 January 2026

Hi Robert Cave-Brown! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

5/5

Google

Jamal at Acorn Camberwell has been amazing throughout the whole process of selling my flat. His communication is always great and he’s been one of the most helpful people I’ve dealt with through this whole process. He really cares and has stepped in to help me so many times, especially when I’ve been out of town and couldn’t be there in person.

Stephen Β· 27 December 2025 Β· Acorn London (27 Denmark Hill)

Agent replied Β· 26 January 2026

Dear Stephen Wilkinson, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Excellent service from start to finish with Jamal. He persevered with issues that came up, and went above and beyond with his support - so kind and helpful! I really appreciated his work and attitude.

Francesca Β· 27 December 2025 Β· Acorn London (27 Denmark Hill)

Agent replied Β· 26 January 2026

Hello Francesca Mollett Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

If I could give more than 5 stars, I absolutely would! Acorn have been fantastic with me and my family throughout the sale of our home. Jamal Whelan at the Camberwell branch treated us with genuine care, respect, and integrity. Whenever we had a question, he was only a phone call away; always patient, helpful, and reassuring. He was a key reason we were able to sell our house and move into our dream home. If you want to be treated properly, looked after, and given honest, clear advice when selling your property, make sure you ask for Jamal at the Camberwell branch. Top service from Jamal. Top service from Acorn. I also have to mention James Moss! another top guy at Acorn who offered great advice and showed incredible patience. Both of them truly understand how to support their clients and secure a successful sale. 10/10!

Jacob Β· 27 December 2025 Β· Acorn London (27 Denmark Hill)

Agent replied Β· 26 January 2026

Hi Jacob H, Thank you for taking the time to review your recent experience with our Acorn Camberwell branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

The whole team at Acorn were great, particularly Jamal who I dealt with most regularly. Always there to pick up the phone and help with any issues. Very smooth.

Johnny Β· 27 December 2025 Β· Acorn London (27 Denmark Hill)

Agent replied Β· 26 January 2026

Dear Johnny Mcmullan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

1/5

Google

one of the worst unprofessional Agents. They made us stay in a hotel for 2 days on our expenses, didint even clean the property until 8 pm. we were supposed to check in that morning though. didnt even feel sorry. making excuses. Complete crap team.

Harsh Β· 24 December 2025 Β· Acorn London (153 Lewisham High Street)

Agent replied Β· 14 January 2026

Good afternoon Harsh, I am sorry to read your review, my team always strive to provide the best possible service to all of our clients. Can you please email me the property address you have moved into so that I can look into this for you - jake.blackman@acorngroup.co.uk. Best Wishes, Jake Blackman Acorn

5/5

Google

Selling with Acorn Estate Agents was a great experience. The team was professional, responsive, and kept me informed at all stages. I’m very happy with the results and I highly recommend them. Thank you.

Sonia Β· 23 December 2025 Β· Acorn London (321 Baring Road)

Agent replied Β· 25 January 2026

Dear Sonia Stephenson, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Festina at Acorn Grove Park was incredibly helpful throughout both the sale and purchase of my home. The process was particularly complicated at times, but she remained professional, proactive, and supportive throughout. Her clear communication and commitment to keeping things moving made a stressful situation much easier to manage, and she's also fun and easy to chat with - which always makes a difference to me. I’m very grateful for her help and would highly, highly recommend her.

Maria Β· 23 December 2025 Β· Acorn London (321 Baring Road)

Agent replied Β· 25 January 2026

Dear Maria Coyne We greatly appreciate your 5-star review and the time you took to share your experience with Festina. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Jennifer thank u very much u made my year so good what u done in treating people I appreciate all u did for me it made my life going forward cause of ur kindness.

Henry Β· 23 December 2025 Β· Acorn London (58 Road)

Agent replied Β· 16 April 2026

Dear Henry Williams We greatly appreciate your 5-star review and the time you took to share your experience with Jennifer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We had a fantastic experience with Festina. She showed us several properties at the beginning, and even when we decided to look elsewhere for a while, she followed up brilliantly and introduced us to a new property which is now our current home. Festina was extremely professional, kind, and supportive throughout the entire process. She offered great advice from start to finish and maintained excellent communication at every stage. We always felt listened to and well guided. Thanks to her dedication, we found a home we truly love. We couldn’t be happier and can’t thank her enough for all her help. Highly recommended!

Miguel Β· 20 December 2025 Β· Acorn London (321 Baring Road)

Agent replied Β· 27 December 2025

Dear Miguel Pargas, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Our agent was Festina Gashi, she was excellent at keeping us informed of the process, and chasing outstanding items for the solicitors to get things moving. Post sale she was also kind enough to facilitate collecting rogue mail that had still been delivered before addresses were updated. ​​​​

Sheriden Β· 20 December 2025 Β· Acorn London (321 Baring Road)

Agent replied Β· 27 December 2025

Dear Sheriden Kuech We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

Reviews may appear on more than one platform.

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