Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,849 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,131 reviews on Google only. Show every review

5/5

Google

I have been a client with Acorn Estate Agents for the past 25 years in buying, selling and renting properties. I have found Acorn Estate Agent to be the best in South East London for Lettings and Sales. I had a property up for rental in the Catford area and I have been dealing with Adam Slaney from the Brockley branch, this is the first time I had to deal with Adam I found Adam to be courteous, Go that extra mile and very pro-active, full of enthusiasm, very driven will always inform me when he has viewings. Adam got my flat rented within a week. I will always have Acorn Group as my Estate Agent. Never has been unhappy for 25 years. Thank you once again Acorn Group. Lorna

Ken · 16 June 2021 · Acorn London (409 Brockley Road)

Agent replied · 15 June 2024

Thank you Ken for taking the time to provide us with a review of your experience. I am delighted to hear that you have been a loyal customer of ours for so long and that you have been happy with the service received from Adam this time. We look forward to working with you for a further 25 years! If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Working with Acorn Brockley, in particular Dammy for the Sale of our property has been a fantastic experience. Friendly, professional, responsive and determined to ensure process moved along quickly. Would recommend Acorn Brockley for any Sale. You won’t be disappointed with the service!PositiveResponsiveness, Quality, Professionalism, Value

Mitchell · 16 June 2021 · Acorn London (409 Brockley Road)

Agent replied · 15 June 2024

Thank you Mitchell for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Dammy and the team worked hard to get the sale done quickly. They marketed the property well and they achieved my asking price. They were persistent in helping to resolve some unexpected problems. They were very attentive to my needs as well as those of the buyers. They did everything necessary to get an outcome that suited everyone. They are a great team and a pleasure to work with. I would definitely work with them again. Thank you.PositiveResponsiveness, Quality, Professionalism

Andrew · 16 June 2021 · Acorn London (409 Brockley Road)

Agent replied · 15 June 2024

Thank you Andrew for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and the Brockley team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We have recently moved into a rented property through Acorn. Adam was incredibly helpful with the whole process and going above and beyond to answer any concerns or questions we had. This has definitely been the most positive experience I've had with a letting agent and would highly recommend the Brockley team! Thanks guys!PositiveResponsiveness, Quality

Becki · 16 June 2021 · Acorn London (409 Brockley Road)

Agent replied · 15 June 2024

Thank you Becki for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We recently purchased through Acorn Brockley and were really impressed with their service. Dammy was charming and professional at all times and responded quickly to any enquiries. He continued to work hard on the transaction, acting well as an intermediary between ourselves and our sellers. Highly recommended.PositiveResponsiveness, Professionalism

Holly · 16 June 2021 · Acorn London (409 Brockley Road)

Agent replied · 15 June 2024

Thank you Holly for leaving us a 5* review. We are really happy that you were pleased with the service you received from Dammy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We used Acorn to purchase our home and they've been fantastic. Dammy's been on hand all hours (including his days off!) for any queries and any issues we've had he's sorted out within a matter of hours. I'd highly recommend Dammy and Acorn, they've made our move to Brockley very easy

Rebecca · 16 June 2021 · Acorn London (409 Brockley Road)

Agent replied · 15 June 2024

Thank you Rebecca for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Excellent! We used Acorn to sell our home and the service was brilliant. Brendan, Dammy and the team really went out of their way for us and our house sold in 24hrs. They managed the whole process really well. Would highly recommend.

David · 16 June 2021 · Acorn London (409 Brockley Road)

Agent replied · 15 June 2024

Thank you David for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received Brendan, Dammy and the Brockley Team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Talitha · 15 June 2021 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Thanks for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Gus · 15 June 2021 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Thanks Gus for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Nuri · 15 June 2021 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Thanks Nuri for the 5 star review. Andrew Roberts - Customer Relations Manager

1/5

Google

These guys are all the bad things about estate agents.

Imarni · 15 June 2021 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Hi. Could you contact me to discuss please? Andrew Roberts - Customer Relations Manager (Andrew.roberts@acorngroup.co.uk)

5/5

Google

Thanks to Jade for sorting out our rental property, fast and efficient would highly recommendPositiveResponsiveness, Quality, Professionalism

Holly · 15 June 2021 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Thank you Holly for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Jade met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Caroline was fantastic, would highly recommend running all communication through her!

Tom · 15 June 2021 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Thank you Tom for taking the time to provide us with a review of your experience. I am really pleased that the service you received Caroline met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Great, very easy and straight forward working with James Keen, found our place in no time at all.

Danny · 15 June 2021 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Thank you Danny for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from James and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Caroline was extremely helpful in getting us over the final hurdle, would highly reccomend!

Dino · 15 June 2021 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Thank you Dino for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Caroline and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Professional and friendly team. Special thanks goes to Jade who secured us our current place and was there to answer any questions we had.

Tünde · 15 June 2021 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Thank you Tünde for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jade and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Jade from the East Dulwich branch made our letting experience is incredibly smooth and we are happy with the property.PositiveProfessionalism

Harry · 15 June 2021 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Thank you Harry for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jade. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

James was exceptionally well organised and ensured the rental was conducted efficiently and professionally.

Natasha · 15 June 2021 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Thank you Natasha for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from James and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Great communication and assistance from Jade from Acorn. Moved in and enjoying the time here. Would definitely recommend.

Simon · 15 June 2021 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Thank you Simon for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jade. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Jack and Steven are very kind and helpful during the process of our buying a house in Dulwich.Communicate easily and respond quickly. Good service!PositiveQuality

Christy · 15 June 2021 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Thank you Zhou Xuan for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jack and Steven. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Had a great experience using Acorn to move in November. The team were really friendly and responsive.PositiveResponsiveness

Nicole · 15 June 2021 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Thank you Nicole for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Showed us good properties. Helped us move in on a date that suited us. The service also helped us switch Bills and internet easily. Always professional

Ahmed · 15 June 2021 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Thank you AK 89 for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

In these changing and challenging times, due to the pandemic, I’ve found myself requiring support from DWP toward housing. This is a growing trend and not something estate agents seem to be used to. It took me a while to find somewhere that accepted a “guarantor” (under new discrimination laws, I believe they’re no longer allowed to add “NO DSS” to the list ‘no pets, no smokers...’ etc... So landlords get around this by saying “no guarantors”. Which is a prerequisite when claiming Universal Credit for rent. Acorn were brilliant and went the extra mile to ensure I was housed. Working closely with the local council, they kept me informed every step of the way. In an otherwise anxious time, acorn lordship lane, did everything they could to take the stress out of this moving process. Deeply grateful. D. P.PositiveResponsiveness, Professionalism

Dominic · 15 June 2021 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Thank you for the 5* review Dominic. We are really happy that we were able to help and that you were so pleased with the service from the team at Dulwich. We have and always will be there to assist everyone who faces challenges in finding a place to rent in difficult times. Enjoy your new home! Andrew Roberts - Customer Relations Manager

5/5

Google

Great experience re our recent flat sale. Caroline Cooper was so helpful and supportive throughout and made a stressful situation as simple as possible!

Clare · 15 June 2021 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Thank you Clare for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Caroline and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

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Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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